He is nice and friendly but my phone is now a mess…read more I was told it just needed a screen fix. Now my phone is uncontrollable at times. Apps open, close, and scroll without any input from me. Yesterday, settings opened by itself and scrolled to the page which has multi-control. Multi-control was already enabled. For those that don't know multi-control allows someone to remote control your device from another phone, computer, etc. Not cool. I disabled it. I was told diagnostic would be done before any repairs. My phone won't last a work shift without draining the battery completely. I used my phone twice last night. Once to turn it on to send a text but never got a chance to type it and, the other was to have someone ring my phone. That's it. I leave work and my phone was at 27%. My phone was at 94% when I left home. How did they run diagnostics and not notice this ridiculous battery drain? It wasn't like this before. I will be buying another phone from my carrier because this one is going in the trash or getting traded in for another one.

Absolutely five stars without hesitation. This place didn't just fix my device -- they exceeded…read moreevery expectation from start to finish. Professional, fast, knowledgeable, and genuinely caring about the quality of their work. My phone looks and functions like it's brand new, and the entire process was smooth, honest, and stress-free. From cell phone repairs to tablet and iPad screen replacements, nobody does it better -- period. I can confidently say I will forever be using this company for all of my phone, tablet, and screen repair needs. If you're even considering going anywhere else, don't. This is the place.

Before you pay a few hundred for a new phone, come here! Friendly staff are very helpful, give…read moretheir quotes up front -- which are very reasonable, and are quick on the job; Jonathan had my iPhone's faulty charging port replaced and ready for pick up within two hours. Thanks!

I had a great experience, He was calm and understanding. The repair was fast and with genuine…read moreproducts. I will continue to recommend this store to others.

Very understaffed, expect long waits. After they shut down a bunch of the smaller locations over…read morethe last few years, the remaining stores are much busier, so every time I've been recently, I have been advised that there would be an hour long wait. The staff is friendly, but they are overworked and overwhelmed.

If I could review T-Mobile @3432 Kennedy Blvd,Tpa leaving without a I would. 8/6/2025…read more A female rep ( just had moved here from MI) told me that this was the last week that I could get a "Free Samsung Galaxy 8 Watch Phone with Falls Alert Protection" as I had told her I was looking for one for my wife who has Parkinson's. She said that I could get 2 of these watches Free + a reasonable monthly fee+ *Insurance that she said I could drop in *3 months. Turns out these watches DO NOT signal for 911 when you fall. I had a bad fall & it didn't call 911. Our Monthly T-Mobile bill has doubled randomly with multiple charges of $1. Spoke to a Supervisor who said it would take $700+ to pay the balance for the 2 "free watch phones" or she said, "Maybe you could sell them online". To say that T-MOBILE has had a serious decline in the 14 years we've had them is an understatement. Calling their Corporate office in "Bellevue, Washington today. T-MOBILE is not a member of BBB, however their complaint rating is " 1.83 in negative ratings of which they have thousands. "If something seems to good to be True.. it is probably NOT True. Walk on by

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

I called into the customer service line to order a new phone. I got the best ever Rep. named…read moreNolan. He went above and beyond. He took the time and walked me thru registering on T life and was so wonderful and patient with me. After we got thru that process, he went on to review what were the best products for me and advised me on offers and deals. I never really stop and give reviews, but he should be appreciated and highly valued by T Mobile. He gives them a good name. Hopefully, when you call the 1 800 number to Tampa, you get Nolan on the other end. Thanks Nolan, there's more to everyone's story...and you get that! Patricia G

The worst customer service from Gema. Extremely rude and unprofessional and unwilling to help with…read morea negative, disgusting attitude. Claimed she was unable to assist in purchasing a new phone if we didn't have access to the T-Life App after wasting 40 minutes of our time. Went to a different location and got a new phone within 30 minutes.

My SIM card disconnected while in a lecture at USF. I went to Cell City 813 because I saw it's good…read morereviews and did not have the proper resources to fix the phone myself. I went into the shop and was out within 5 minutes. The service was great and the guy who fixed my SIM card (for free, no scams) was great. I recommend that USF students go here for their phone fixes because of the close proximity to the campus, great customer service, and student discounts they give.

Family owned business, super helpful with all my questions. I went into purchase a new phone for…read moretravel and prices were extremely competitive. Definitely recommend if you are in the area!

I wish I could give Spectrum 0 stars. I have been a loyal customer of theirs for 3 years and…read morerecently cancelled/discontinued my home internet service on May 01st, 2026. And, Spectrum still charged me $50.00 for a service in month of May. I asked for a prorate for this month, but they declined. I have now switched to T-Mobile for $35/mo for five years.

disclaimer: i wasn't actually assisted through a service here, but i had a peerless experience…read morevisiting this location with excellent floor management. i have no idea what his name is, but a man greeted me immediately after i signed in on the tablet. he saw my bag of equipment and asked if i was there to drop off or exchange the equipment only or if i needed anything else. i told him i only needed to drop it off. he kindly and patiently let me know that all of the employees were assisting customers with mobile service, that most of the people in front of me were also mobile customers, and that the wait would likely be longer than an hour. he suggested a spectrum drop-off point at a nearby ups store less than 10 minutes away as an alternative. we left and had the equipment all packed up to send in less than 20 minutes from that interaction. he saved us a ton of time waiting, managed the queue for his colleagues, and overall ensured that our experience there was short and sweet. if that's the type of management i can expect here, i would definitely return for any concerns.