I dropped off my iPhone 13 Pro to have the screen replaced, but they installed a lower-quality…read morescreen without clearly explaining the difference between the options. After the replacement, my phone's battery started draining much faster. I went back and paid extra to upgrade to an OLED screen, but that replacement didn't even last a few months before the display started failing. Eventually, the screen went completely black. When I returned to have it checked, I was told there was nothing they could do because the warranty had expired. No solutions were offered or help. I had to beg for the gentleman to open it up to at least take a look if anything was loose. Just a suggestion to pay for another new screen and "see what happens." Overall, very disappointing experience and quality of parts.

So they don't tell you before hand but they don't flash the phone when replacing screen with non…read moreOEM screen. So when I got the phone back I kept getting a message that the screen wasn't original. Not cool. Guess it's why they were less than other places

M y iPhone Xs randomly developed green vertical line near edge of screen. Was told by Apple that it…read morewas not repairable. These guys fixed it in about 15 minutes. They were also very friendly and knowledgeable and worked with me to get it fixed while I waited because I was between errands and couldn't part with my phone for long. The location is very convenient and you literally park right in front of their door. The repair cost was also very reasonable. Highly recommend.

What a wonderful find. Easy to locate. Walked in anticipating that my iPhone 13 charging port…read moreneeded replacing, Brian spent 10 minutes cleaning it and presto - good as new. Great prices and plenty of accessories. Would give 10 stars

George at Phoenix Phone Fix did a great and fast job on fixing my phone screen…read more There wasn't a long wait. (10 minutes) and the best part is the TV and gaming system while we waited. 10/10 will come again.

Thanks to George for speedy and affordable repair on iPhone XS Max. Great quality offered at an…read moreaffordable price. George knows what he's' doing and can get your phone back operational!

I had a great experience, He was calm and understanding. The repair was fast and with genuine…read moreproducts. I will continue to recommend this store to others.

Just made a call and didn't get no help the guy working didn't seem like he wants to work nor help…read moreanybody

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.

My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!

WONDERFUL EXPERIENCE. This was an experience I had awhile ago, but am just now getting around to…read morewriting my review. I had an iPhone 14 Pro Max and it had been completely destroyed by water I mean almost everything inside of it needed to be repaired as it was rusted badly. I had a situation with my financial stability the staff there were very understanding and held my phone there for a while. They did everything they could to help me and fix my phone. I got back with everything in shape the phone worker perfectly. They didn't make me feel judged or uncomfortable. I highly highly recommend this place for any electronic repair service they have. They are amazing at their job, absolutely wonderful. They knew exactly what to do and how to do it. I should have wrote this review a long long time ago but it just for some reason dawned on me today that I never wrote my review. I still use the same phone today in fact I'm typing this right now on it and it's perfect which is amazing because the inside was destroyed. Not only great, hard workers, but great people as well.

No Customer Service. Did not repair screen properly and never apologized for the inconvenience…read more Would not refund any portion of money paid. Grandson took phone for repair on Sat. Sept. 1 around 3pm(they close at 4pm). When he got home and looked at phone to use it, the screen was moving, jumping, unable to function. He took phone to Batteries Plus, they fixed phone. We went to Mobile Tech on Tues. Sept 1 to request a partial refund. They never apologized for his inconvenience, but advised that since he made the maintenance agreement invalid by getting phone fixed by another Vendor there was nothing they could do and they don't do Refunds. When I informed them that I was going to file a complaint with the BBB, the male behind the Counter said, "Just don't come back". They are offering a service that they are not trained to provide.

Spent $192 for new LCD for Galaxy S5. Went back four times to get it re-fixed without resolution…read more Was told "no returns." First time - I noticed a burn in on the screen (sidenote: you get a remanufactured screen not new screen when you replace the LCD... I did not know this). They replaced the LCD screen again. Second time - the glass for the screen was not glued properly and kept coming up. Came back and they fixed it. Third time, screen was coming up again. I returned and they fixed it. Fourth time, screen is unglued AGAIN. Returned and just asked for my money back b/c I was getting frustrated. I was told that I have a 90 day warranty and can keep using that but there is no refund. Great... who is going to continue to come back every other day for 90 days to get their phone fixed? It is okay place to get the screen fixed. I was quoted $50 but the LCD screen had burn marks so I had to replace it for &192. But, if you have a problem with it later on, good luck trying to get it resolved. My complaints fell on deaf ears.

Perfect name for this business. They had me up and running so fast, with friendly and professional…read moreservice. Highly recommend.

Amazing service!! They fixed my screen in 5 minutes! Nas was very friendly and gave me a great…read moredeal!! Will definitely come back here if I need any repairs. Thank you!

I want to start this review on a positive note: Andrew is a genuinely helpful person, and I…read moreappreciate the way he went above and beyond to assist me in getting my iPhone 13 Pro repaired. Here's the full story: On the evening of 07/16/25, I visited store #8892 in Temple Terrace just before closing time because I urgently needed to replace my cracked screen. Sam worked on my phone and completed the repair quickly. Initially, everything seemed fine, but shortly afterward, I began receiving various alerts, and my phone started to overheat--even though it wasn't in a case. I returned to the store on Saturday, 07/19/25, to have the issue addressed. Unfortunately, the experience with Sam was very disappointing. He was rude and dismissive, refusing to even examine the phone. When I showed him the alert saying the screen was incompatible, he tried to upsell me on a more expensive "Apple" screen for $350. I reminded him of the 30-day warranty he mentioned during the initial repair, but he claimed the issue wasn't related to the screen replacement, despite the alert clearly stating otherwise. When I asked for a refund, he curtly told me there was a no-refund policy and said, "Do what you got to do," after I mentioned leaving a review--ironic, considering he had asked for a review after the first visit. Before posting anything negative, I decided to reach out to Andrew, the store's owner/manager. He was extremely apologetic and asked me to bring the phone back so he could make things right. I finally returned on 07/26/25, and Richard helped me this time. He was fantastic--he resolved the issue, replaced my battery, and now my phone is working well again. Huge thanks to Andrew for stepping in and ensuring the problem was taken care of. His professionalism made a big difference. ---

I came into The Cellfix in a rush because my phone had broken and I needed a replacement quickly…read morebefore picking my daughter up from ballet. I specifically told the employee I needed a T-Mobile compatible phone, and he sold me a device claiming it would work. I asked him to switch my SIM card over, and the phone would not activate because it was not compatible. At that point I asked for a refund, explaining that I had limited time and needed to leave. The employee refused and stated "no refunds," even though the product was sold under false information. I remained calm the entire time and simply said it seemed like they were playing games. At that moment, the employee became upset and raised his voice, loudly claiming they "have 15 locations." I replied respectfully "Alhamdulillah, I hope you get more locations but I need the refund." He then made a completely inappropriate and offensive remark, saying "the only time you black people know God is when y'all want something, that's like me saying Hallelujah." This was shocking, unprofessional, and unacceptable racial language. He then told me to swipe my card a second time for a "refund." I did so in good faith. Now, days later, the original charge is still on my credit card, meaning it was never cancelled. I was essentially charged twice with no working phone. He did offer surveillance footage and I declined at the moment, which I regret. If the business responds here publicly, I give full permission for them to release the footage so the truth is clearly shown. What should have been a simple cellphone purchase became an incident of misrepresentation, refusal to refund, racial remarks, and a fraudulent charge. I hope ownership takes this seriously because no customer should ever experience this.