I dropped off my iPhone 13 Pro to have the screen replaced, but they installed a lower-quality…read morescreen without clearly explaining the difference between the options. After the replacement, my phone's battery started draining much faster. I went back and paid extra to upgrade to an OLED screen, but that replacement didn't even last a few months before the display started failing. Eventually, the screen went completely black. When I returned to have it checked, I was told there was nothing they could do because the warranty had expired. No solutions were offered or help. I had to beg for the gentleman to open it up to at least take a look if anything was loose. Just a suggestion to pay for another new screen and "see what happens." Overall, very disappointing experience and quality of parts.

So they don't tell you before hand but they don't flash the phone when replacing screen with non…read moreOEM screen. So when I got the phone back I kept getting a message that the screen wasn't original. Not cool. Guess it's why they were less than other places

M y iPhone Xs randomly developed green vertical line near edge of screen. Was told by Apple that it…read morewas not repairable. These guys fixed it in about 15 minutes. They were also very friendly and knowledgeable and worked with me to get it fixed while I waited because I was between errands and couldn't part with my phone for long. The location is very convenient and you literally park right in front of their door. The repair cost was also very reasonable. Highly recommend.

What a wonderful find. Easy to locate. Walked in anticipating that my iPhone 13 charging port…read moreneeded replacing, Brian spent 10 minutes cleaning it and presto - good as new. Great prices and plenty of accessories. Would give 10 stars

George at Phoenix Phone Fix did a great and fast job on fixing my phone screen…read more There wasn't a long wait. (10 minutes) and the best part is the TV and gaming system while we waited. 10/10 will come again.

Thanks to George for speedy and affordable repair on iPhone XS Max. Great quality offered at an…read moreaffordable price. George knows what he's' doing and can get your phone back operational!

I had a great experience, He was calm and understanding. The repair was fast and with genuine…read moreproducts. I will continue to recommend this store to others.

Just made a call and didn't get no help the guy working didn't seem like he wants to work nor help…read moreanybody

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.

No Customer Service. Did not repair screen properly and never apologized for the inconvenience…read more Would not refund any portion of money paid. Grandson took phone for repair on Sat. Sept. 1 around 3pm(they close at 4pm). When he got home and looked at phone to use it, the screen was moving, jumping, unable to function. He took phone to Batteries Plus, they fixed phone. We went to Mobile Tech on Tues. Sept 1 to request a partial refund. They never apologized for his inconvenience, but advised that since he made the maintenance agreement invalid by getting phone fixed by another Vendor there was nothing they could do and they don't do Refunds. When I informed them that I was going to file a complaint with the BBB, the male behind the Counter said, "Just don't come back". They are offering a service that they are not trained to provide.

Spent $192 for new LCD for Galaxy S5. Went back four times to get it re-fixed without resolution…read more Was told "no returns." First time - I noticed a burn in on the screen (sidenote: you get a remanufactured screen not new screen when you replace the LCD... I did not know this). They replaced the LCD screen again. Second time - the glass for the screen was not glued properly and kept coming up. Came back and they fixed it. Third time, screen was coming up again. I returned and they fixed it. Fourth time, screen is unglued AGAIN. Returned and just asked for my money back b/c I was getting frustrated. I was told that I have a 90 day warranty and can keep using that but there is no refund. Great... who is going to continue to come back every other day for 90 days to get their phone fixed? It is okay place to get the screen fixed. I was quoted $50 but the LCD screen had burn marks so I had to replace it for &192. But, if you have a problem with it later on, good luck trying to get it resolved. My complaints fell on deaf ears.

great service, great pricing. Pleasure to deal with . thanks guys…read more 30 day guaranty on work can't beat it

DO NOT COME HERE I got my iPhone 15 pro max screen replaced…read morehere two days ago and since then my phone has been dying SUPER fast, the screen is protruding out way more than it was before, and certain functions aren't working the same. I read a lot of the sketchy reviews before hand and wish I would've got my phone fixed elsewhere.

GOTTA READ UNTIL THE END TO UNDERSTAND…read more I can't believe I did business with this establishment again after the first time I was verbally abused here- but, I did and it was an awful experience. I purchased an iPhone from this company and 4 days later the screen went black. I brought the phone back thinking no big deal it's only been 4 days. Surly enough I was wrong I was spoken to aggressively and belittled as a human by the disrespectful representative I will NEVER DO BUSINESS THERE AGAIN nor would I recommend anyone to do business here. 7:09 pm 03/07/2017 Then the rep had the nerve to call me and argue with me about my review and really was trying to go back and fourth with me about it l. Sounds a lot like harassment I'll have my lawyers take a look into this. 7:23 pm 03/07/2017 I received a call from someone claiming to be a manager and he too wanted to argue about why I wrong such a horrid review, defending his tenured employee stating that it must be me that has the problem and because I won't be satisfied either way that the company refuses to fix my phone that I purchased from them! I was a little baffled by the call because initially he sound like he cared about his customers satisfaction, until I started telling him how rude his employee was. That's when he became enraged and begin to tell me how wrong I was. This is the second call where I was being harassed and over talked and just plan out disrespected. 03/08/17 After having the two conversations with Saber and Tony yesterday. I had planned on picking up a phone that was still broken. To my surprise once I arrived my phone was fixed and I received an apology, once discussing it over with Saber we both agreed it was just a misconception on what we both expected from one another. I immediately called Tony to thank him for his services. My phone is fixed and that's what was important

The worst place I've ever wasted money in I got a phone from here and it work for a day then It…read moredidn't work the next day the owner lied saying he has good phone smh never again.

I have found a place I can go to to get excellent service here in Florida and feel confident that I…read moream in good hands. I went to Phones Plus Computer Repair in Plant City Florida because my Iphone Xs Max needed a replacement battery. The battery was at 84% efficiency. I did a search and Phones Plus Computer Repair was the closest to me. I must say Enrique is the best. He's very knowledgeable and patient with me. I am suffering with Bell's Palsy and I have trouble talking because of it. There was no judgement at all. I am from NYC and there is a place in Forest Hills Queens I used to go to which is similar to Phones Plus Computer Repair. I went there for close to 10 years. In the past, Living in Florida, I used to ship my ipad or iphone to them in New York however, I had to pay for shipping sending and receiving. It was costly using UPS ground. I trusted the place in NYC. I will be a repeat customer. I felt taken care of. The store was immaculately clean and everything in it's place. I loved it. I have been to a few other place in Plant City and Brandon and the service is not as good as Phones Plus Computer Repair. The other places said that I'd receive and call and there were no calls and no texts. I had to reach out to them which was annoying. Enrique texted me. I was pleasantly surprised given my past experience with other IT places. I highly recommend going there. Look for the Lowes store. A++.

Abraham is the man!!! Had a simple broken screen getting fixed and he went above and beyond getting…read moreme squared away. Added a couple screws and a bracket that the last guy definitely didn't take the time to replace. O and I was in and out within 30 minutes even waiting as he helped another couple first, and he was the best quoted price and no hidden costs Definitely worth going here if ya need anything done and want quality, beyond fair prices, knowledge and friendly service.

Brought in our I phone which had locked up for no reason. Gary did what 3 other companies including…read moreApple tech and Best Buy couldn't do in hours of trying. He fixed it in 10 minutes. Very grateful and so happy to have found these experts at Experimax. Tracy and Mary Talley

New to the neighborhood, and very happy with the level of professionalism…read more My required part was ordered, contacted when arrived, and finished to perfection. Glad to see Apple products available in the neighborhood for future needs- Great Team!