John knows what he is doing. He followed all the rules that they teach us as techs: He rang the…read moredoorbell and stepped back, greeted me with a handshake, did not rush in, but waited for the invitation, walked straight to my man cave at the back of the house, without looking all around, listened to my problems, discussed the solutions and went right to work. He knew exactly what to do and did it well! He was very patient with my old computer. He educated me on preparing files for storage and eliminated a lot of unnecessary stuff. My 7 year old computer runs like new! I would highly recommend him!! Thanks John!

Very satisfied and highly recommend. Arrived on time, fixed the problem, and patiently explained…read morethings to my 99 year old mother who uses the PC. So great to know there are still people who are competent and kind.

You know, you can take the girl out of Florida but you can't take all of Florida out of this girl…read more Yes, I said it but only because that is how much I NEED Carlos Alvarez of Fix My Computer On Site to remain in my life no matter where I live!!! Seriously, anyone that ever needs remote help ASAP, especially when you stupidly click on a link that you know better than to click on (in my defense it really did look like a message on META from them), YOU MUST CONTACT FMCOS!!! Thanks Carlos ALWAYS coming to my rescue!!!

Great service. Carlos set up a printer for me and if I had to do it myself it would've taken me…read moretwo days because I'm still recovering from back surgery. Carlos walked me through everything and even advised me on what I should do regarding a new laptop and a new PC when I go looking for new ones next year.

I I was referred to John and his staff as I needed someone to get my new computer up and running…read more John was extremely knowledgeable, patient and very generous with his time. He was on top of everything and made a difficult experience more palatable, getting my computer up and running. Thank you, highly recommend.

John Gibson was a guest speaker on a free online course about virtual crime prevention, how to…read moreoutsmart the scammers. This guy really knows what he is talking about!! I walked away with some very valuable information. If you are at all worried about your computer security give John a call, he is more then qualified to help you.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

Nathan and Nick with Big Sur have been nothing short of amazing. Computers issues that took course…read moreover 2 days. Nick originally assisted me and when there were issues with updates that were not the norm he involved Nathan. Nathan the time to ensure everything had the correct solutions in place and consulted with his team. They were both extremely professional and personable! I can't thank them enough!

My laptop stopped working , OMG. Panic , pulling my hair out , Scream ! This dude here gave me some…read morefree advice ( very rare these days ) and Bobs your uncle , it worked . Thank you . As soon as my laptop booted to windows, I bought years subscription to Sugarsync, only $70 bucks . Now I sleep easy .

From the owner: We love helping people to resolve their technical issues. Virus removals, database…read moremanagement,desktop refreshes,healthcare systems,call center office technologies and more!

Been coming here for many years now and he always seems to find a solution that works for me...Many…read morecomputer restorations done. Very friendly and accommodating to my needs. Great reasonable pricing as well.

Mike Jay the owner is one of the last decent, honest, sane, moral, prudent, repair techs that…read moreactually care about the quality of their work. He won't let anything go out of his shop unless it is at 100%, he also doesn't try to add on repairs just to pad the bill. I highly recommend using Pro Audio for all your needs, even if you have to drive 100s of miles to his shop. I guarantee you will be happy with his work and honest prices.

Called left message for Mike to give a call back then called and had another person on a different…read moreday and asked for the same thing. I was told I would get a call back by noon. I never got a call back to discuss a repair on an McIntosh MX122. I was on vacation from Ohio and it would have been nice to had a call back so I could have had my MX122 repaired. Called again on 9/4/26 in the morning. Talked to a lady and she was apologetic and wanted to make things right. She was going to pay for the shipping to get my MX122 repaired. She told me she would give me a call back that day. Never got the call back that day nor the next business day.