Mike Jay the owner is one of the last decent, honest, sane, moral, prudent, repair techs that…read moreactually care about the quality of their work. He won't let anything go out of his shop unless it is at 100%, he also doesn't try to add on repairs just to pad the bill. I highly recommend using Pro Audio for all your needs, even if you have to drive 100s of miles to his shop. I guarantee you will be happy with his work and honest prices.

Called left message for Mike to give a call back then called and had another person on a different…read moreday and asked for the same thing. I was told I would get a call back by noon. I never got a call back to discuss a repair on an McIntosh MX122. I was on vacation from Ohio and it would have been nice to had a call back so I could have had my MX122 repaired. Called again on 9/4/26 in the morning. Talked to a lady and she was apologetic and wanted to make things right. She was going to pay for the shipping to get my MX122 repaired. She told me she would give me a call back that day. Never got the call back that day nor the next business day.

Great job speedy service ! Highly recommend. He truly can fix anything!…read moreGreat communication too

Great value and quick response!…read more My colleague had a computer that was jostled in transit. This company picked up diagnosed and returned computer in working order. Very quick turn around, we had computer back w/in 24 hours!

I took my phone to igeneration when the screen was cracked. I called before I went and they said…read morethey could do the service and to come right in. When I got there they said they didn't have a part and asked me to come back in two hours. I gave them 3 hours and when I went back they still didn't have the part. The part delivery showed up just as I was leaving and they fixed the phone... Or so I thought. After charging me $100 the screen began to pop out of place a week later. I went back to the store and the gentleman who owns the place replaced the screen for a second time. A couple days later the screen was popping off again. I was due for an upgrade with my provider in a month so I struggled with a half working phone for a month. The middle of the screen did not function. What a worthless place!

Please note that this store is now on Sligh, not Dale Mabry…read more I've had a couple screens replaced by these guys. They do great work in a timely fashion. They understand the customer service side of the business. I'm certain that I'll need to use their services again at some point.

Stopped in one day by happenstance when I saw their sign from the road. I had my broken turntable…read morein my car looking for a place that I could take it to get repaired. The son of the (Owner) was extremely knowledgeable and it was a very small fix and with him running all kinds of tests to see if it was just the needle. He determined it was just that part that I needed and advised I could get it online for much cheaper than it would cost to have a repair shop fix it and even went so far as to provide me with the part number and told me how to do it once I received the part. He was also in the process of closing but helped me anyway. He went over and above what anyone would do in this scenario. It's a little late posting this because I forgot to do it when I left the store, but I hope he sees this and remembers who I am. If I ever have any electronics that I need repaired, I am definitely going to bring them to this place. They are unbelievable!

Very helpful and knowledgeable about vintage AV equipment. One of my Japanese Onkyo M-508s suddenly…read morewould not power on. Adam diagnosed the problem and rebuilt the power supply. He also adjusted the bias and put it through a 24hour load test.

This guy is the Best... I've used Mike for 2-3 repairs and…read morehis work is outstanding. No gouging for elevated pricing and he stands behind all his work. This guy is top notch... Wish I would have found him years ago. Signed 73" Mitsubishi Happy Owner

Mike just helped us with a defective TV we had. It was an amazing and unexpected experience…read more Prompt callback. Arrived exactly on scheduled time, explains repair process in detail, offers cost-effective alternatives to repair, left the workspace clean, and at a very reasonable price.

My mom's Samsung Galaxy S21+ had a swollen battery that was pushing the back of the phone off and…read moremaking it hard to power with the case. I looked for an authorized Samsung phone repair facility in Tampa and was led here by Yelp. They ordered the battery and it took 1 week to get there. They quoted a 2 hr time to replace the battery. I waited there. While the process itself took 2 hours, there was a diagnostic program that had to be downloaded and then run afterwards and then some other approvals from Samsung making it 3 hrs. The total fee with tax was about $95. The phone functioned fine. The back panel of the phone was undamaged and the case fits properly now. All the phone functions and stored emails/texts/photos were not disturbed. If you need to repair Apple products, they will use generic parts but this place has official ties to Samsung and only use official Samsung parts.. Their website listed ubreakifix as a legit repair facility. They also repair computers/game consoles there. The only real negative was that they didn't contact me when the battery reached their store. They claimed they did,but I never received an email/text/voice call. .

I was exceedingly happy with this business for years. I even drove pretty much across town, from…read moreSeminole Heights to Carrollwood, every time I needed my phone repaired. Great, honest service and very nice people. The last time I was there, the person at the front desk suggested that I buy their insurance for $41 a month. He said that after 30 days I could get my phone repaired for free. It seemed a tiny bit pricey but I went for it. After about 70 days, and after I had paid for three months of coverage, I needed a repair. I brought my phone in. The very nice woman at the front desk gave me a number to call to file a claim. I called the number and was told that once I filed the claim I had to wait 30 days to get a repair. And I'd have to pay for another month of coverage. (Of course, I had no way of knowing that in 30 days they wouldn't tell me I had to wait yet another 30 days.) I canceled the plan and took the phone to the front desk. I figured since I was there I'd pay for the repair myself -- I couldn't wait 30 days for my phone -- and then I'd cut ties with uBreakiFix. He took all the information and then told me they didn't have the needed part. I had been there for almost half an hour before I was told that. I told the guy that I would be taking my business elsewhere because I that they scammed me. He nodded in agreement and said nothing. I'm sincerely sad to have to end my years-long relationship with this place.

My husband swears by this place. He has fixed one of our TVs before so we knew this time around our…read moreTV was going to be in good hands once again. The best part is he does not just take your money. He will check things out and give you his opinion for the repair and how much it will cost for labor and parts. His labor is always good and we love that. I definitely recommend giving them the opportunity to repair your tv.

David is absolutely wonderful. He explained the process to both me and my son and had his Xbox…read morefixed within a day! Very knowledgeable and engaging. I will be going here for all my electronic repairs! Thank you again.

Very nice worker, small shop, seemed like the other guy was the owner, rude owner. Unbelievably…read moreoverpriced, but the only reason it wasn't 1 star was the younger guy who seemed tech savvy and knowledgeable wanted the best result. Save money, go somewhere else 50$ to just look...

the technician arrived on time and was polite and courteous. although he could not fix my tv, he…read moresuggest I don't spend any additional money trying. to. fix it. other than the. on-site charge for diagnosing the tv I would have them come again if needed. I thought the service fee was a bit too high. Other Than that everything else was above average.

Informative and very timely service. I would recommend. I…read morewas concerned it was not the TV. The technician explained everything to me about my TV.

John knows what he is doing. He followed all the rules that they teach us as techs: He rang the…read moredoorbell and stepped back, greeted me with a handshake, did not rush in, but waited for the invitation, walked straight to my man cave at the back of the house, without looking all around, listened to my problems, discussed the solutions and went right to work. He knew exactly what to do and did it well! He was very patient with my old computer. He educated me on preparing files for storage and eliminated a lot of unnecessary stuff. My 7 year old computer runs like new! I would highly recommend him!! Thanks John!

Very satisfied and highly recommend. Arrived on time, fixed the problem, and patiently explained…read morethings to my 99 year old mother who uses the PC. So great to know there are still people who are competent and kind.