GOTTA READ UNTIL THE END TO UNDERSTAND. I can't believe I did business with this establishment again after the first time I was verbally abused here- but, I did and it was an awful experience. I purchased an iPhone from this company and 4 days later the screen went black. I brought the phone back thinking no big deal it's only been 4 days. Surly enough I was wrong I was spoken to aggressively and belittled as a human by the disrespectful representative I will NEVER DO BUSINESS THERE AGAIN nor would I recommend anyone to do business here. 7:09 pm 03/07/2017 Then the rep had the nerve to call me and argue with me about my review and really was trying to go back and fourth with me about it l. Sounds a lot like harassment I'll have my lawyers take a look into this. 7:23 pm 03/07/2017 I received a call from someone claiming to be a manager and he too wanted to argue about why I wrong such a horrid review, defending his tenured employee stating that it must be me that has the problem and because I won't be satisfied either way that the company refuses to fix my phone that I purchased from them! I was a little baffled by the call because initially he sound like he cared about his customers satisfaction, until I started telling him how rude his employee was. That's when he became enraged and begin to tell me how wrong I was. This is the second call where I was being harassed and over talked and just plan out disrespected. 03/08/17 After having the two conversations with Saber and Tony yesterday. I had planned on picking up a phone that was still broken. To my surprise once I arrived my phone was fixed and I received an apology, once discussing it over with Saber we both agreed it was just a misconception on what we both expected from one another. I immediately called Tony to thank him for his services. My phone is fixed and that's what was important read more

They Are not good at there jobs. A Iphone 17 pro max should not have the screen pop out after replacement. Once i took it back to the store to get it replaced (for $0 i assumed) well i get there and they try charging me $130 bucks. Which is ridiculous read more

The worst place I've ever wasted money in I got a phone from here and it work for a day then It didn't work the next day the owner lied saying he has good phone smh never again. read more

Dropped my phone off right when they opened with the promise to be done by 3:30. I got off work and they had not even started. I had to go pick up my broken phone and find somewhere else to complete the screen replacement. The employee was very unapologetic. read more

she was amazing Ida fue maravillosa gracias por tu servicios. gracias por todo me ayudó en todo y me encantó su ayuda

Complete scammers ! Don't go here ! They tell you to leave your phone for an hour or two. To have you unlock your phone. You don't need to unlock your phone to fix the back or front screen ! I took my phone to the mall and they fixed it in 5 minutes without having to unlock your screen !!! Then they save your video and picture and try to black mail you saying they will send it to your family members if you don't give them money ! Also the time I've been there i hear clients complaining about new parts on their phone phones not working right. If you don't know you about your phone they will take some parts of it and replace with bootleg parts !!! BE CAREFUL!!! read more

Called Cellfix on Saturday asking if they could fix a crack on my Apple Watch. Ryan said they could and they had the replacement part and if would cost $247. My watch was fully functional and I just didn't like the way it looked with the crack in the glass. He said they should be able to fix it today or the latest Sunday. He took my number and said he will call when it's done. No one called on Saturday or Sunday so I tried to call the store but the number was not being answered. I drove by the store and the sign said it was open but the door was closed. I went by again later in the day and no one there. I called numerous times but no voicemail and phone just rang. Monday I called many times and and no one Picked up. I drove by at 4:00 and the store was open. I talked to Marie and she said they tried to fix it but realized once they took off the old display they had the wrong part and they tried to get it to work but it was the wrong part. She said the new part would be in Wednesday and I could pick it up later in the day. Called again and no answer so I drove to the store and Marie said it should be available later in the day. No one called me with a status so I drove by Thursday and was told the Manager would be bringing it back from the shop. I called on Friday and asked for a status and was told the part hadn't come in even though I was told it was there on Wednesday. At this point I knew this place had no clue what they were doing so I requested a refund and a return of my working watch with a crack in the display. My refund was issued and they handed me back my watch all wrapped up in paper and rubber bands. I unwrapped my watch to wear it and the display was blank and many new scratches were around to screen. The watch would not power up and Marie called the Manager who said it just needed to be charged. So Marie put it in the charger and said come back later. An hour later I came back and the display was still blank. She said they did try to fix it with the wrong part and the original was now damaged. They did put the original display back on and didn't test to see if it worked or did and hoped I would not open up the packaging in the store. I asked her what can be done to resolve this and she said they weren't responsible. She told me it was store policy to only refund the amount charged and they can do nothing to resolve the fact that it worked when I dropped it off and now it won't even work. I requested the store manager phone number and she refused to give it to me. I asked for some resolution or compensation and she refused. I let them know this was unacceptable and I would pursue it further. I left my name and number and asked for the Manager or owner to call me. Also all the information came directly from the Manager because she had to call him repeatedly to get any kind of status. I also looked up on the Better Business Bureau and reviews reflected very similar experiences as mind. I've yet to receive a phone call from the Manager and there is no customer service number. Clearly they damaged my original display while trying to replace it with the wrong part. read more

Scammers! Charged me 38 dollars for a "diagnostic" my phone wasn't even looked at.. called me an hour later to try and sell me a motherboard for 160 dollars. My iPhone was returned with the same apple logo black restart screen. SCAMMERS!! STAY AWAY! read more

Real good business man had some issues and the owner was in top of it highly recommend

Overpaid pricing, no return for purchases in original packaging. Will not go back and no one should also. read more

Love this place! When I was on vacation earlier this month I smashed my iPhone X, I walked in and they fixed it on the spot! Thank you so much for the quality work and being able to do it on the spot! read more

Brought phone in for a simple repair. They fixed one thing and broke another. They expected me to pay for what they fixed without compensating me for what they broke. Ridiculous and rude trying to deal with them. Try other shops. read more

This place didn't fix anything besides my screen and now when it type it acts up. I told them what the problem is and they didn't even fix it. I got ripped off. ZERO STARS if I could read more

This place is a scam. If I could rate it 0 stars I would. I went in and got my screen replaced only for it to be 10x worse than the original problem. When I came into ask why they took my phone back and the guy came out telling us there is liquid inside the phone. However, my phone was no where near liquid in the past 2 days and I always set it on my bed or the counter when I'm going to take a shower. When the guy came out he showed me a paper towel with "the liquid on my phone" and when I asked to see my phone he said "I already dried it." Why couldn't he show me my phone? We kept asking and he finally did it, when he showed us our phone both water damage indicators were white (which meansno water damage) And when we asked him a question about water damage indicators, which we already knew that answer to, he claimed there is no way to confirm water damage. We asked how it was possible for that to happen and his only explanation was "condensation." I couldn't tell if he was serious or not. "Your phone sweats when it goes into really hot weather and then you go inside to really cool weather." I never really went outside longer than 45 minutes and my phone was never really exposed towards the sun. We looked at him and he started shaking and getting pale. He then sent us to another location. Before entering the next location we called Apple and confirmed that it's very unlikely these people are telling the truth about "condensation" and they could only think of corrosion which was not apparent on the phone. We also learned that there is another water damage indicator under the SIM card which Apple told us about. In the next location the guy took our phone and said he was going to give it to his technician. Before we gave it to the guy in the back we wanted to check our SIM card water damage indicator and of course that one wasn't showing any signs of water damage. He blatantly lied to us and said there was no indicator after multiple sources proved to us (including Apple) that there was an indicator. He said he was going to give it to his "technician" which I doubt he even had, and he told us it would take 20-30 minutes for him to finish. We leave the store and he calls back within seconds and says come back. We come back and he shows us the phone and told us there was "water damage" and one of the indicators was red. We knew this company was lying to us so when the supervisor calls we'll make sure to explain everything that happened and how their employees are scamming customers by planting water to cover their cheap parts that they used to put inside my phone. read more

I went there once for a screen repair a few months ago. Everything was fair, honest, quick and reliable. I sent my friend back for his screen repair on his replacement phone and he was very happy. The staff on hand, was professional, knowledgeable and enthusiastic. This Cellfix location is a great business concept, offering great customer service at a very reasonable price. read more

I had an awesome experience here. I needed a screen repair. They were very fast, under an hour, and only $39. Screen looked as good as new. I will definitely go back here for any and all phone repairs. read more

Overpaid for a phone that is defective and they didn't want to give me my money back or fix the issue when I brought it back please just avoid this place. Bad business read more

I'm here in cell fix at 54 bush,,, holly crap what kind of business you have,, you are a scammers ... first my phone problem is only just a battery charge me 79.00 wl replace the screen or something i waited and waited said it take more hours... is just a battery problem as far as i know.... now they do something about the phone.... which i don't know what the crapt.. do my phone..now its not working at all.. please don't trust this people ...no star .. read more

I've been here twice and Saber rescued me again. I've found Cellfix has food prices and helpful staff. Thank you.

1ST- Their airpods are fake af they are not real apple airpods. 2ND- They are a complete scam. They dont ever fix your phone they use fake parts that are cheap and could possibly mess up your phone forever which is what happend to me $350 after VARIOUS screen repairs. The first screen repair they did was over $200 which left my phone changing colors and glitching. Took it back and they told me something wasnt on right. The same issue happend again and this time it wouldnt turn on. They "fixed" it like 2 more times made me pay $150 more because it was out of warranty or something and then it happend again now they are saying itsmore than a screen repair.. not giving me a refund and on top of that making me pay them again to actually fix my phone. THEY NEVER FIXED THE ISSUE THEY JUST MESSED MY PHONE UP EVEN MORE. Saber whoever he is, is super unprofessional and blocks customers numbers when he doesnt want to deal with them anymore. The employees are also treated poorly and this place is just a scam to take your money however. 3RD- Before all of this they also sold my husband a iphone 11 pro max that was BROKEN a couple months after. The phone started changing colors on the screen you could just tell the phone had issues before and they sold it anyway FOR OVER $1000. read more

they are a rip off!! going to file a complaint against them with the bbb would not recommend to anyone!!! the guy is rude took my fone there to fix the screen and got it back that the screen is lifting now and he cant do anything about it... $89.00 is $89.00 is what i'm saying!! The guys name starts with a S He's tall skinny with Lite brown eyes I asked him to give me the managers name and he won't I asked for his number I called left mess and still waiting for a call back.... I'm going to make sure he STOPS RIPPING PEOPLE OFF DO NOT TRUST AND YES I DID TELL HIM ABOUT REPORTING HIM TO THE B B B WHAT I DID WRONG WAS NOT READING THE REVIEWS....I usually do it He's a azz hoe.... HE AINT GOING TO GET MY BUSINESS NOR FAMILY OR FRIENDS...I DIDNT WANT TO GIVE HIM A STAR BUT HAD NO CHOICE BAD BUSINESS This is the one on 56th Street in Temple Terrace Cell Fix read more

I called Sabre back at Cell Fix back to ask him to either refund & replace the phone, and he told me they found the problem and fixed it and is putting the phone back together, Sabre said I can pick the phone up tonight before 8pm & it would be working, I am honestly surprised, and relieved. I will keep everyone posted! Thanks Sabre. read more

We purchased a phone from Jake who did an awesome job in transferring data and making sure the phone was in great shape. Neighbor recommended this place to us and I will be recommending to others. read more

Awesome service! Ray was very friendly and extremely helpful with my iPhone 6. He spent his time with me and was able to show me how to troubleshoot it myself. I would highly recommend!! read more

Do not go to this location . There is a girl who works where with long straight blonde hair and she is small and skinny. This girl made me raise hell. For one she sold me a old ipad that didn't even work for 425 and she didnt want to give me my money back . I asked to speak to her manager and she made up lies about how the managers are so busy they don't answer the phone leave your name and number and they will call u . No maam . Give me my money back now ! I literally returned the ipad same day . Then after i raised enough hell about my money she magically can give me a refund. But oh then i look at my receipt she shorted me 123 dollars. I didn't go back up there because i dont dont want to do anything that would land me in jail. But do not go up there. Customer service is trash they have teenagers working in there that dont know nothing about customer service let alone technology this store is a complete RIP OFF !!!! read more

DO NOT GET YOUR PHONE FIXED HERE. Absolutely awful. If I could give 0 stars I would. Brought my iPhone 7+ in to get my screen repaired and the low price was a selling point for me. I received my phone back with a slightly lifted screen that begin glitching a day after getting it "fixed." Screen was incredibly dim even when turned up to maximum brightness to the point where I couldn't even see my screen when wearing sunglasses. A small white tab stuck up from between the screen and the phone's interior and it was an awful job.They also installed a glass screen protector without informing me that it would impair the 3D touch functions on the iPhone and I had to come back to get it removed. When I came back there was a teenager waiting at the front desk who told me there were no refunds on the glass touch screen and then proceeded to rip off the glass screen protector. Please don't handle my phone if you're not a trained technician. There must be some kind of qualification to fix phones and this place most certainly doesn't have it. Would sooner toss my phone in the ocean than bring it here. read more

Hustlers!! Talked me in for $120 for 2 glass screens repaired. Ended up charging $220 because 1 supposedly needed an LCD also. Then called me again saying it was an extra $50 because new LCD won't work without the new ic chip. I said absolutely not, no more money. Turns out that iPhone 6+ screen and LCD is all 1 piece and Phone works fine without the extra $50 chip. They're hustlers and are done in my book, No more Cellfix for me read more

I had a great experience here! The customer service was AMAZING dealing with SABER when I dropped off my phone He is super cool, knowledgeable, and helpful. He fixed my phone perfectly and very quickly. I will be back for all my repair needs. Thanks Saber !!! read more

This place took around a week to fix my phone when they said it would be done the next day. I also am experiencing some problems with my screen still. Do not go here to fix your screen read more

Took my friend with her Samsung G2 to the Temple Terrace location on Sat. May 9th, 2015, the gentleman promised it would be repaired by the end of Mon. May 11th, 2015. She just received her phone back today on Thurs. May 28th, 2015, not only was it not repaired according to the promissory date, but the phone wasn't repaired correctly. I don't know what kind of business they are running here but I don't exactly work hard to just give my money away and be ripped off by unprofessional businesses. I wouldn't suggest taking your phone to the Temple Terrace location if it needs repairs. read more

please read!!! this establishment is a big group of frauds!! i took my phone in there last friday for a cracked screen repair. they fixed that but by wednesday my screen was having glitches in it i took it in there yesterday which was a week from the repair date because by then my phone would not come on completely!! they told me its nothing they can do for me and to take it to the apple store. (remind you, i have my reciept & they have a 30 day warranty policy and we are only 7 days in.) i paid them $224 for them to give me my phone back in a worst condition than i brought it in there!!! read more

I shattered my iPhone 5 screen and was not looking to spend too much money to get it fixed since I was eligible for an upgrade with Sprint and was thinking about just getting a new phone. I walked into Cellfix, and Saber, who helped me, was able to work with me to give me a great deal in the price range that I was looking for on not only my repair, but also on a new case. He fixed my phone in about 10 minutes. I was planning on being there much longer, but since it wasn't super busy it was quick! Overall, I was very impressed with the efficiency, quality, and excellent customer service that I received. I would definitely recommend Cellfix for anyone needing a cell phone repair of this nature!! read more

This place is a rip off!!!! I will never do business with them again. I own a business and customer satisfaction is #1 to run a good business. I dropped off my tablet to fix the screen and I told the guy to order me another charger because the one I had wasn't working. I paid $147 to replace the screen and $21 for a new charger. I went a week later to pick up the tablet and he said the charger wasn't in yet. I took the tablet home and even though it would come on the screen wouldn't work. I took it back to him the next day and he said that he would check it again. I called today which has been 8 days since I dropped it off the second time and now he's telling me it's the mother board and not the screen. REALLYYY!!!! The tablet screen was working great the day before I dropped it off just had a crack but now it's the mother board!!??? This place will cheat you and mess up your devices. DONT TRUST THEMMM!!! read more

STAY AWAY FROM THIS BUSINESS!!!!! My niece went to this store on Busch and 56th in Temple Terrace to buy a phone with a simple mobile plan, so she can call Jamaica. She reiterated to the sale guy that she wanted it unlocked when she gets ready to go back home. Fwd to a month later. We went to another store to renew her plan n wanted to unlock the phone. The guy told us it was a TracPhone a def CANNOT be unlocked. Oh we were mad!!!! So we went to the store we bought the phone n I personally told him we're here to unlock the phone. The same sales guy told us the system is down and cannot be unlocked "at this time". I told him to cut the bull because he knew from a month ago that he sold her a TracPhone that cannot be unlocked. He told me I was yelling n he can't deal with us. I told him suck it up buttercup because my niece will get a phone TODAY. He wanted to charge her almost 200$ more for an unlocked phone n we weren't having it. Nope!!! He called the police but the cops told him to take care of my niece. I was outside n the cop told me "if I were you, I'd stay away from this store. They're known for doing this". Well, let's just say my niece got her an unlocked phone for $45 extra and I wouldn't touch foot in CELLFIX in Temple Terrace!!!! read more

If I could not give them a star I would. Went to Cellfix on Busch and 56th street just to get a cracked screen repaired about 11am early April. When I got there they said it would cost me somewhere like $150. Wasn't happy to pay up front as that was a little shady but an associate of mine said they did a great job on his phone so I did. They said it would only take a few hours. About 7 hours later they call saying my LCD was screwed and they would need to replace that and it would be $80 to do so. I said nothing was wrong with it before only issue was the glass screen. So I said for them to get it back to what it was when I first dropped it off but he said it wouldn't work. I said well get it working but I'm not gonna pay for something that wasn't an issue with my phone. Right before the closed the called letting me know it was done. As soon as I got home I had terrible issues with reception. My phone will show full 4G bars but I will not be connected to my service or I am roaming. I talk with my carrier and they have reset my phone and put in new codes. Nothing works!!! My serial number of the phone was different from what I was in the system. I talk to these guys and they end up scratching off my serial number, peeled off my original phone, and placed my old phone serial number on the back. When I asked for it they wouldn't give me the old one. To this day I have horrible signal with my phone. Rather the phone they gave me which my carrier originally claimed as lost/stolen. STAY AWAY FROM THESE PEOPLE!!!! read more

I literally just did business with this company but it was the establishment off Fletcher Blvd and i really wish I would have read all of these posts before i walked in. It was a spontaneous thing so i had no idea what i was getting myself into. This company is a complete piece of sh*t i normally dont leave negative reviews but these guys are the worst. I took my brand new 6 month old phone Iphone in due to the screen having a hair line crack in it. They charged me $90 dollars for parts plus labor which was fine by me. i kept my phone due to it still being in working order. One week passes and no call no nothing. After being proactive I called them back only to hear "Oh yea your parts are here, bring the phone in?) I knew then i was in trouble.. I had already paid so i had no choice. After them having my phone for a week and a half or so the same thing happened. I never received a call and when i did call them back they told me we fixed the screen but now it wont charge, the phone is just dead. Having paid over 600.00 for a brand new iphone not even a year old I was rather upset to say the least. I didnt blame the establishment at first and tried to remain diplomatic about the situation but after being talked to in the most rude way i then realized I was talking to directly to my oldschool hood friends with no sense of business ethic or customer service so the diplomacy act went right out the window at that point. DONT WASTE YOUR MONEY AT THIS BUSINESS THEY WILL ROB YOU AND THEN TELL YOU ITS YOUR FAULT YOU WERE ROBBED. I was told from the manager Tony himself, Hey you walked in here we didnt tell you to come in as if customers dont do that?!?. I was told my brand new phone had issues already that i didnt know about and that it took them repairing the screen for me to find out about it. They offered me no resolution nor my money back. I will be reporting them to the BBB as well as filing a civil suit if possible. I dont care if its 1 dollar, you dont rob people who trust in your services. My roomates phone was screwed up by them as well but i forgot that i was warned a year or so ago from him and now i see why. WARNING....DO NOT DO BUSINESS HERE!! I will be posting my video and audio recordings of them and their horrible customer service. read more