Wish I could give 0 stars! Where to begin? As I searched and searched for a place to get my phone fixed, I was told by another (and more reputable store) to try this place out. I called them and the woman over the phone answered with a simple "yes?" Off to a great start! When I went to this store to drop my phone off to get rid of the dreaded iPhone disease, I encountered the same wonderful customer service as the same woman who spoke to me on the phone. She seemed like she was so bothered by my request and she couldn't wait for us to leave. We were told it would be ready Friday, then we called and Friday it wasn't ready, then we called Saturday and asked if it was all set, and finally some good news! We got to the store coughed up the 65 dollars for our wonderful phone and finally we got some remnant of customer service, this time when we told her to have a good day, she only gave us half an eye roll! As we left oh how excited we were to find almost nothing had been done to the phone, the glass screen protector was still on it and the phone was still behaving as was before, the only difference was the phone was now 65 dollars more expensive. I went back in and absolutely no remorse was given to me about my phone. So I dropped it back off again, imagine if we were a society who needed phones, hah! I was told it would be ready first thing in the morning Monday and as I got there mid afternoon Monday I was told, "give it about two hours" with that same charismatic attitude as before! As my job requires me to be present at work, with a positive attitude, I had my mother in law pick up the phone and she was berated with such disrespect when she had asked the woman behind the counter if she spoke Spanish, to help the conversation go more smooth. Great. We never bothered ever asking for a refund, or spoke to her about her disgusting attitude, or being rude to an older adult woman for asking a simple question. When we finally checked the phone, it was working, and the glass protector was gone, which seems to me like they FINALLY actually worked on it, since my glass protector was still on the day I was told to pick it up. I hope any potential clients of this business read this and stay away, and if you are the owner of this business, there's no reason for a paying customer to feel bullied. Any questions about this review can be directed to @achilleskonno on Instagram, as I did not even bother to have my fiancé waste her time on this yelp account writing this. Worst customer service in the world!
*UPDATE* got home and the front camera didn't work. Had to go back again read more