My iphone 13 would not charge or hold a charge. I called Louis and he told me what time to come to…read morethe store. When I arrived, he explained that he needed to do some tests and asked me if I could come back or wait 15 minutes. When I returned, he explained that I needed a new charging port and a new battery. He took the time to explain how he had found these were the two issues, how much it would cost and that he would call me on my wife's phone when it was ready. When I returned to the store, he showed me the parts removed and gave them to me. He charged what he had quoted, and the phone is working perfectly.

11/10 , above and beyond. I literally cannot say a bad thing, they helped me with my issue, were…read morevery friendly, very knowledgeable, and were competitively priced.

"Good customer service. The staff was friendly, attentive, and made sure all my questions were…read moreanswered. I felt welcomed and appreciated during my visit."

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Oakland store today.

Lizette was absolutely amazing! She helped us through the entire process of upgrading and switching…read moreover carriers and made everything so easy to understand. Even though she was the only one working in the store, she never made us feel rushed and gave us her full, unconditional attention the entire time. She patiently answered all of our questions, explained every option clearly, and was incredibly understanding and kind throughout the whole experience. Her professionalism, knowledge, and genuine care really stood out. Because of her, what could have been a very stressful process was completely smooth and stress-free!!

Impossible to pick up a phone I ordered over the internet. Inconsistent instructions. Left a…read moretrainee to figure it out. Makes me want to get a landline.

Great Customer Service they helped me buy a phone and also talked Spanish which helped because my…read moremom only talks Spanish

Great customer service never a problem they are very good at there job and I only go thereread more

this company has the worse customer service, very unprofessional, rude…read more yesterday a customer service rep. decided to deactivate. just because the felt like it my account is always UpToDate I have autopay. they had charged my 20 dollars more than I'm supposed to pay I got a call back from them and this employed, thought she was doing me a favor. I don't even care about the 00 buck what got me upset what that fact that i had to go to a store just because this rude employee deactivated my number from my family plan. I have a medical condition that i can't be around to many people. after a had chemotherapy since my immune system is vulnerable. m y husband had to leave work because i had no phone service i had to reach him thru WhatsApp is sad that such a big company has miserable employs working for them

I had my verizon account hacked by someone on Colorado with numerous purchases made. I attempted…read moreto correct this and was sent to the Philippines multiple times and was informed that this was my problem and had to pay the bill. I am/was attempting to retire at 72 so I paid the bill over time. I have bank statements and credit card receipts to show the account was paid in full. I now have gotten an alert that Verizon is stating the bill is in collections and it was paid in full. Attempting to get someone that speaks English and listen to me is exhausting. I will NEVER use Verizon again as I was a 20 year + customer. Poor customer service for what I thought was a stellar company. The people in the stores will not assist either I was told that is not what the store does. I am disgusted with this company and their lack of service and ability to speak with the public. Oh the phone number provided for customer service is a joke it is a recording that hangs up on you. I had auto pay and was never late. Good luck to the fools that go with this company.

Juan is dumb as fuck he was mad since we walked in and this whole store needs to be shut the fuck…read moredown he don't know wtf he's doing and he need to clock out with that fuck ass attitude and they need a new manager

Yose representative was super nice friendly and helpful she is awsome with customers service skills…read moreI went to a different T-Mobile store and they had no customer service at all. I came here and they took care of me as soon as I walked inside the door very satisfied with her.she went to the extreme to make the transaction went thru she the best

I paid 55 plus 7 since more than 6 months, I have 2,5 m…read more Data power For internet but after one week They reduce my power and it's difficult to use it. I cannot use my phone at all in my room. Since 2 or 3 months they changed there deal and offer for 45 dollars 5 m data. Because they didn't told me anything I still pay my bill 57 dollars until the 23 rd of January and they cannot update my data To 5 m,why? Denis Sanchez.

The best service.I was looking for a new cell phone carrier and VIP Boost Mobile was the place my…read morefriend told me about.The boost mobile salesman gave me good detail in how the plans work and what works for me.I brought a phone and the gave me a good on accessories.The customer service was great.

Went in today to net new phone hooked up. The lady working there was so helpful. I hope she's there…read moretje next time we need support!

Great service! Friendly tech help!!! See Brenda, great customer service!read more