i have the best experience with mr lee at elite electronics he repaired my sony ​stereo in ​record…read moretime when other stereo repair said they couldn't do the repair they said you can't get parts the system is been discontinued mr lee at elite electronic had no problem repared the stereo in ​like two or three days and i'm so thankful he's the greatest i would definitely do more repairs with him

Thank you, Elite Electronics & Repair Shop, and especially Omar, for your exceptional service and…read morehonesty. I truly appreciate your knowledge and professionalism in helping me get a brand new M4 MacBook Air and a PS5 DualSense Edge controller at such a great price. It's rare to find someone as trustworthy and helpful as him. Planning on coming back, this store has so many different electronics.

I drafted my business card but did not know how to upload it to the OfficeMax website. I went to…read morethe Alameda, CA Office Max at 1:00 p.m., and Mee P. advised me to enlarge the font size to make the card clearer and add a background color for a better presentation. Although she was the only person working at the counter, she multitasked efficiently and still took the time to help finalize my business card. She remained patient, calm, and professional while assisting four different customers at the same time as I worked on enlarging my font size. The final product looked great. I left the store at 2:00 p.m. and will return after 6:00 p.m. to pick up my order of 250 business cards. The $10 design assistance fee was absolutely worth it, along with the order of 250 business cards. I highly recommend Mee P. to anyone visiting the store for help with their projects.

Yesterday i was given a $10 off coupon with my purchase. I was ready to come back and redeem it…read moretoday when i realized it had expired a month ago, but I just received it yesterday! The associate i spoke to offered no help. Another time, i watched a little old lady come in asking to send a fax. The associate said, "printing services are closed, you can come back tomorrow or use self service." she asked for help using self service and he said, "its real easy, someone will be in printing tomorrow morning if you need help." Then leaned on a counter to chit chat with another sales associate as the little old lady, slowly walked out. I could not believe they didn't just offer to send her fax.

Super nice, accommodating, knowledgeable. Pleasant space and easy parking. Honest and affordable.read more

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!

Sold an "Excellent" open-box TV that was incomplete, then made the problem mine…read more I purchased an open-box Samsung 77" S95F from Best Buy listed in Excellent condition. After getting it home, I discovered it was missing major components, including the longer One Connect cable, screws for the TV stand, and even screws associated with the rear housing of the TV. That is not what most reasonable people would consider "Excellent." This wasn't a small missing accessory. The TV was materially incomplete and not as advertised. What made the experience much worse was what happened next. This is a very large TV, well over 75 pounds, and I had already paid for Uber XL transportation to get it home. I contacted Best Buy expecting a practical solution for a problem caused by their own quality control and open-box inspection process. Instead, I was told over and over to bring it back to the store, return it online, or exchange it if inventory allowed. No real ownership, no meaningful escalation, no pickup solution, and no answer on reimbursement for the cost and burden of transporting a 77-inch TV because Best Buy failed to verify what they were selling. The most frustrating part was that their support team acknowledged that returning a TV this size was unreasonable, but still kept repeating the same canned answer. I asked for escalation, asked for management, asked for a real resolution, and ultimately got nowhere. The chat was effectively ended without the issue being solved. When a store sells an open-box item in "Excellent" condition, the customer should be able to trust that it is complete and properly checked. That didn't happen here. This was a failure in QA, a failure in listing accuracy, and a failure in customer service. I'm leaving this review because this situation should have been handled far better, and because I'd still like someone in management to step in and make this right.

This has been one of the most frustrating customer service experiences I've ever had. I needed to…read morebuy a TV with a digital audio port for my dad. I chatted with a Best Buy agent to confirm whether the Samsung U8000F had the port. He assured me twice that it did, so I ordered it. When the TV arrived, the port was missing. I contacted Best Buy immediately and asked for a pickup. I was told I had to bring it to the store myself, even though the mistake wasn't mine and I don't have the space in my car. After being put on hold, the agent said they could only arrange a pickup if I ordered a replacement TV. I agreed and ordered a Sony. I was also encouraged to apply for a Best Buy credit card for a discount, and I was told the discount would apply to the Sony order. None of that was true--no discount, no pickup scheduled. Another agent told me someone would come in two hours. No one showed up. When I called again, the next agent couldn't find any record of a pickup request. I asked for a return label so I could drop it off at FedEx, and I was told online orders must be returned in-store. At that point, I gave up and returned the TV myself. When the Sony arrived, it was clearly a returned item--messy packaging and shipped from a return center. I returned that one too. Every agent gave me different information, and none of it was accurate. This is not the first time I've had issues with Best Buy. Unfortunately, I can no longer trust their service. I would post no star if I could.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

While walking down an aisle at Target, I was warmly greeted by Kyle with a huge smile. He asked how…read morewe were doing, whether we had found everything we needed, and if there was anything he could help us with. He even wished us happy holidays. As I continued shopping, I noticed Kyle greeting every customer he crossed paths with in the same friendly and genuine way. I was so impressed by his exceptional customer service, professionalism, welcoming smile, and positive attitude that I actually went back to find out his name just so I could write this review. Kyle truly stands out--he made me feel valued as a customer, and it's rare to encounter someone who consistently goes above and beyond like he does. Kyle deserves recognition for his hard work, dedication, and outstanding customer service. He is a special employee who makes customers feel special, and I sincerely hope Target acknowledges what an incredible asset he is.

I usually shop on line and pick up my order here at this Target location. I find doing that to be…read moremore efficient. Online order is always correct, no issues. Customer service is friendly Parking can be hard to find as it is a busy Target location.

This guy is the best! I had an issue with my laptop. He quickly diagnosed it and offered an…read moreaffordable repair. When the part was delayed from the supplier, he communicated quickly and readjusted his delivery estimate. The repair was successful and invisible. Overall, he was friendly, professional, communicative and accommodating to my particular needs. I will always recommend Jimmy.

They took us a "walk-in" and fixed our laptop issue - now working great. Friendly to deal with and…read morevery reasonable price for the service.

Words fail me!! I cannot recommend Sheldon and Champlifier HIGHLY ENOUGH!! This is the SECOND…read moretime they have come to my home and transformed my system (1st time was way pre-pandemic). I am not a knowledgeable audiophile (just a music lover), but my music system plays 16 hours/day and keeps me happy. When it goes wrong, I panic. Champlifier's response was way speedier than the other shops I called/emailed (from NONE OF WHOM did I receive a response, BTW), and he was out to my home within a week. He brought gorgeous [not cheap, true] alternate components for me, and fixed all kinds of little wiring things. My stack system now sounds better than ever!! As my former mechanic used to say, "You want it cheap? Good? Quick? Pick 2 and call me back." Well, although it wasn't cheap, I (and my gear-head cousin) feel we got a VERY GOOD DEAL, and it couldn't have been faster or better, so I think I got all 3. HIGHLY recommend Sheldon and Chanplifier. Great communication skills and superior technical expertise.

They are amazing and honest. I bought a Concept 3.5 receiver that was…read morefully restored from them and it sounds amazing! I learned so much from talking to the engineer Sheldon. He is a very wonderful, honest man with a ton of knowledge. Don't expect overnight repairs or service from him because he does it right and never rushes a job. My wife and I love our system so much! Thank you Kay and Sheldon! Jason

I highly recommend York the man who fixes TVs to anyone in the Bay Area that needs their TV work…read moredone this man's phenomenal he actually took care of my issue in 25 minutes before you think about calling some other TV repair make sure you think about York first he's the man he's the guy you go to for your work God bless that man he's a hard worker and he needs your help in the days we live in now with money hard to come by York needs your business God bless you all have a Happy Thanksgiving and a Merry Christmas God bless​​​

They were a real lifesaver! I had a Rocker switch on a cold plunge chiller that broke and popped…read moreout. When I called the company for service, they responded that there was no replacement part and that I would have to purchase an entirely new chiller for about $600. After searching around for various appliance repair firms, none of which offered the service, alpha TV and electronics stated that they could get the part for $10 and then come to my home and do the repair for an additional $75. After putting in the order, they arrived as promised, and did a quick repair. In an age where everything is disposable, it is nice to know that there are repair firms that can do the little things well

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.