Chicken has been hard and dry. Tastes like it is refried. Been there 3 times in the past year. They were not polite or apologetic for the bad food and service. We all ordered all you can eat and one person was served on a plate that was like a salad plate. Can't recommend this place anymore. In addition they tried to seat everyone back to back at tight tables even th out hey had just opened and there was a lot of space. read more

Was in Sunday 9/26/21 and left my wallet behind, by the time I realized it I was home about an hour and a half away. The lady I assume was the owner had left a message on my answering machine and had even called the Chamber of Commerce in my hometown trying to track me down. When I contacted her I was assured the wallet was secured and she said I could pick it up the next day. On Tuesday 9/28/21my wife and I returned to retrieve the wallet and enjoy the broasted chicken. The way she handled the lost wallet was greatly appreciated and the food on both occasions was outstanding. Ignore the negative reviews on this site, this is an outstanding casual place to enjoy the food and if you have a problem...tell them! My guess is that they will accommodate you in any way they can. read more

God forbid you look young even with a valid license. Manager refused to serve alcohol because I 'looked like an undercover cop' even though I had my entire family to vouch for my age and a valid drivers license. If you aren't from this small town, don't expect good service. read more

Due to the Corona virus pandemic, the dining room was closed. First of all, they tried to overcharge us by $15. My husband had the fish fry/chicken combo. When I ordered it, I was told he would get 3 pieces of fish. He only got 2 pieces and when we called, we were told that it was by weight. That was not explained upon ordering. Then, the broasted chicken was very dry. It looked like it had been sitting around a long time and was not fresh. There was an hour wait to pick up food, so with it being so busy, we expected hot, fresh chicken. Due to the quality standard, we will not be going back again. read more

We went on a Tuesday evening because we could never seem to get a parking space on the weekend due to the crowd. We got seated right away. Restaurant was busy but not crazy busy. Husband and I both ordered the all you can eat chicken dinner and it was fantastic. They start you off with a basket of warm cinnamon rolls and dinner rolls which were delicious. The chicken dinner we ordered had red skin mashed potatoes with gravy, coleslaw and our choice of mixed white and dark meat. It was delicious! Best broasted chicken around this area! Our server was friendly and attentive. The price was very reasonable. We will definitely go back soon! read more

Ah....Crandalls! How does it get any better than that?! This place is a staple for the small community of Hebron. It's also so much a favorite that people from miles around come to enjoy the tasty food on the menu! Most famously is the all you can eat fish on Fridays or the broasted chicken. With the fish, you get your choice of either fries or potato pancakes (which are amazing--you can get fries anywhere). Both the fish and chicken are always hot, juicy, and full of flavor! Tables also get a basket of rolls to enjoy too. It's truly one of the best places to get fish on a Friday night. Be sure to either come early or be prepared to wait at least 30-40 minutes...it's that popular and honestly, it's worth the wait. They have a full bar as well. read more

Suuuuper yummy and friendly workers. Been here a few times. Always leave full and happy

We have been a loyal customer to Crandalls for 30+years. The food has been consistently above average, however, recently the establishment had changed hands. On our visit today we were very disappointed in the change of flavor of their re noun Broasted Chicken. We are of the opinion the new owners have Tampered with 30 year proven formula The chicken has lost it's outstanding flavor. We do hope the owners will come to their senses and revert back to Original formula Also note worthy is the flavor of their French Fries, here we suspect a change in cooking oil Respectfully submitted Robert Franzen May 31 2018 We returned to Crandalls and were delightfully surprised to taste the Orginal Broadted Chicken flavor. We will spread the word and are glad the New owners saw the light. We are looking forward to many enjoyable meals to come. Respectfuly. Robert Franzen read more

I was really looking forward to my first time eating at Crandalls. We decided to go Wednesday and try the all you can eat broasted chicken. I was not told of their apparent "rule" about left-overs. The waitress brought out 3 pieces of chicken. After eating 2 pieces, she asked if I wanted more. I said yes and she brought out 1 piece of breast meat. I ate half of it and couldn't eat any more. So I asked for a container for the left over breast meat and the leg. I was told I could not bring it home which is odd because they are going to throw it away. I did pay for the all you can eat broasted chicken and was by no means abusing the all you can eat policy. It was not like she brought out 3 more pieces and I asked to take them home. That was very disappointing. The food was good but the waitress was not very hospitable and I won't go back or recommend it. The response I got from Crandalls was even more disappointing. I'm sorry that you were not aware of our rules for the all you can eat chicken and we could've been more clear initially. When re-ordering we do not allow people to take home the leftovers because people would abuse the system and re-order more just to take it home. We need to keep the rule the same for everyone to be fair. However if you don't re-order more then you are more than welcome to take home what's left on your plate. Even one extra piece for everyone on a weekend would be over 1000pcs people would take home. I hope you will give us another chance. Thank you And my response was: Apparently you "could" be more clear initially. Your server did not explain your "rule" when I ordered the all you can eat chicken. To be fair, I asked to take home my half eaten piece of chicken. I have eaten at many other all you can eat restaurants and have never had this "rule" apply. For this reason, I would not recemmend your restaurant and will not give you another chance. Thank you. Don't waste your time going to Crandalls in Hebron, Illinois. read more

Love Crandalls. It's a great place for comfort food. You ARE in Hebron, not CHICAGO, so I don't expect white glove service and I don't expect them to allow you to take home "left overs" from an all you can eat offering.... The chicken is solid and the service is normally good, as well. Good place to eat! read more

Best fried chicken I've ever had. I usually eat there but their takeout is great too. Fish Fry Friday. Get me some half chicken half fish fry all you can eat, with an old fashioned. Nothing better. Love this place. read more

I drive past candalls ofton bit I am so not a fan. Service is VERY slow. One person order ribs with twice-baked potato and I ordered chicken. The ribs came with cream of mushroom soup which was excellent. The chicken was so dry I don't know how people can talk about it. I ordered a mix of meat of the chicken. The ribs were ok the twice baked potato was good. If you want poor service and dry chicken give them a try or order something else. I gave them two stars due to the soup and twice baked read more

Crandall's is a solid THREE STARS. It's supposed to all about the chicken. It's really good. The kitchen did really good with the (fried) fish and chicken. The dinner rolls are throw-aways. Service is very good. Crandalls is an old school place with good prices and a family friendly atmosphere. read more

Ever have broasted chicken? Yep, no mistake in the spelling, breasted not roasted. Marinated tender juicy chicken with a crispy crunchy breading. Kinda like mama's homemade fried chicken on steroids. Crandall's serves up a really good one. And what goes best with said chicken? Need I even ask? Mashed potatoes. Red skin potatoes mashed with bits of potato skins and slightly lumpy. Best way mashed potatoes can be done, right? Now ladle smooth golden chicken gravy over them. WOW! But that's not all. Oh, heck no! Have some creamy tangy sweet crunchy coleslaw and some fresh warm cinnamon buns snd you are in chicken meal heaven! Best part is that you can stay right there in that food heaven cause it's ALL YOU CAN EAT!!! They will just keep bringing more of any part of this scrumptious meal at your bidding. And after you have had your fill of chicken and all the fixings have some forkfuls of one of the homestyle dessert offerings. That is if you still have room. Did I get your total attention? Then head on over! The decor is country welcoming with a beautiful tranquil outside seating area. On Sundays they host a buffet brunch which is just as wonderful and includes their broasted chicken. Our last visit (it had been 3 years since we'd enjoyed a meal there as we moved out of state and came back for a visit) we found it had changed hands during our absence but everything was just as good as we remembered. We did have to wait for the chicken breast to finish cooking but it was brought out piping hot once it was. read more

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STOP !!! Keep looking. If you want to overpay, not get serviced, get the wrong food and be expected to pay tip on your taxes...then this is the place for you. I informed the waitress i have a gluten allergy and yet she brought me the wrong dish and cross contaminated. Waitress was never around. We had a large group so we had the "reserved room" but yet we had other people not frm our group cutting through to get to bathrooms. Wait staff was continuously cutting through our "reserved room" wth food for other people not in our group and with peoples leftover eaten plates instead of walking around the "reserved room". read more

Broasted Chicken? Yep this is a must try. Spring for the all you can eat or you will wish you had. They also have a wide selection for all you can eat brunch if offered during COVID. This place is a must try. read more

Had the ribs and chicken combo and they brought me 5 small ribs a thigh and a wing! For 18.99 it was a joke. Asked to speak to the manager and she was very hostile. Tried to explain why I wasn't happy about amount of food and she scoffed and told me that was a normal portion. Funny enough the table next to me ordered same thing, they had half of slab(large side) and a Brest and thigh! Don't waste your time on this place! read more

Very nice venue. We were somewhat hesitant due to some bad reviews on service. Our food was excellent (we both had the all you can eat chicken option). The service was great from our server named Paren. She was both friendly and attentive. Very sweet lady. The facility is very clean and well arranged for COVID safety. Lots of chicken related items on walls, etc. to make it feel "homey". Nice large parking lot for my collector Mustang. We bought a Peach pie to take home and it was delicious! Highly Recommend. Will return! read more

This has become a regular for my family and I i to visit. The location itself is nothing special and the decor is dated. The service is friendly. What's sets this place apart is the food. Specifically the all you can eat broasted chicken. The chocked is very well cooked and they will just keep bringing more and more until you're satiated. There are other menu options, but the star is the chicken. The kids usually have cheeseburgers and they're e happy. This is a great family restaurant and well worth a visit.. read more

We went for the Sunday all you can eat brunch and it didn't disappoint! Food and service were both great. Brunch line was never backed up and food was always hot and ready. Will recommend! read more

Crandalls - American Near Me - Hebron, Illinois

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My friends catered Chicken and the trimmings for a Fathers Day Celebration. When the Son went to pick up the large order they told him it would be a 45 minute wait because they were so busy. This was ordered at the beginning of the week so they had plenty of time to have it done in time. Finally got the order and he asked if they were sure everything was there. They said all was there. He asked for help carrying it out and was told they didn't have enough help. When he arrived home the Potatoes and gravy were not there. He had to drive another 20 minutes back to Crandalls to get the rest of the order. The person gave him $20.00 and a water bottle for the inconvenience. We believe they could have offered a bit more as it really changed the timing of dinner and the inconvenience of all the time spent waiting, driving back and forth and so on. This is a favorite place for us to visit and now we wonder if it will be worth the drive. read more

Order to go can't be eaten at the restaurant, I called in for my order so they would cook the food in advance so I could save some time, to my frustration, the waitress told me I can't eat there, I ended up eating there and ordered separately and they had to cancel my to go order I ended up waiting longer. Customers can't be always right contrary to the saying read more

Crandalls - American Near Me - Hebron, Illinois

Old time Wisconsin supper club with ambience and attentive friendly servers. The broasted all you can eat chicken is super fresh, tasty and moist. One of our hungry guests once had 10 pieces and the waitress kept bringing chicken to our table cheerfully. There are no doggy bags for all you can eat - as another reviewer pointed out - but it is clearly posted before you order. We have eaten here for years - it is worth the 40 minute drive. The Sunday Brunch is super reasonable with their famous broasted chicken, creamy mashed tators, excellent coleslaw, biscuits and gravy, hashed browns, bacon, eggs, cheese blintzes, fresh fruit and full salad bar plus other hot dishes. Only negative is that the Sunday Brunch desserts taste like they were frozen than thawed which I guess is to be expected. Brunch was 16.95 pp in April 2019. The all you can eat broasted chicken also has unlimited side refills. Best coleslaw hands down. Ask for a side if gravy to dip your chicken. You won't be disappointed. The super kitschy large chicken statue is great for pictures. read more

The Chicken is Great. However. If you order White meat Don't order 2 Breasts on your first order. They add a Misc charge of 50 cents. I was told they did that because your plate weighs more. Can you believe it. So, when you order ,you should ask for one and on your next plate order another one, and so on. The menu states All You Can Eat. However, there is this exception. The Waitress should have told us. It wasn't the price difference that bothered me. It was the idea and how they handled it.. read more

There is no better broasted chicken! The mashed potatoes have the skins on them and they are delicious. A small basket of Cinnamon rolls comes to the table when you are seated. The banana cream pie is heavenly. Good coffee too. This is like a supper club atmosphere . Service is always good . We have never had a bad meal here. We even pick up bags of chicken for our dinner when driving through Hebron. We have out of town family who love this place too. read more

This place has the best broasted chicken I've ever had and I've been going there for four years. Very good service other things besides chicken fillet, prim rib, and the bakery is awesome. read more

Fantastic food always but service was lacking. Hostess made us wait up front while she went and got herself a soda. Waitress came after 10 minutes and sat us at a table. Food was great but the rolls which are usually fresh were rock hard. read more

Who can go wrong with a broasted chicken dinner? I love the bread plate they serve and the fish fry! My family and I come here frequently. The servers are also very kind. read more

Walked in at 1pm. Our two hamburgers took 25 minutes to get served. The resturant had a family party of 14 and 7 other tables. The service was slow and our waitress was not pleasent when I asked about our food. The manager stepped in and took care of us and made our experience pleasant. Our burgers were thick and juicy. The meat was perfectly seasoned and cooked. The food coming out of the kitchen looked super appetizing. Our banana cream pie was quiet good. A nice way to finish a meal. We will go back for their famous chicken. ****8 out of 10**** Service needs improvement. read more

Went for the first time with a group of five early on a Friday evening. We were seated promptly and our drink/food orders were taken quickly. We all had the broasted chicken and all enjoyed it very, very much. Sides were ok, but the carrot cake we split for dessert (it's a huge piece!) was dry. The service was great and so was the chicken...that's why we came here and that's why we'll be back. read more

Good food. Great value. Chicken is very good. Sunday Brunch is excellent. Why 2 stars? Horrible service. Our server, Penny, was inattentive and rude. She came by to refill drinks once. Wouldn't make eye contact. Was terse. Waited longer for the check than it took us to eat. We had to go find Penny to get her to take our payment. It took nearly 15 min for my card to be swiped and come back to me. No matter how great the food, bad service leaves a bad taste in my mouth. read more

We ventured out one Saturday to one of the orchards in the area and on the way back home we stopped here for dinner. Parking lot was completely packed with cars so that's a good sign. Not a long wait and were seated with recommendations from our server. We got the Broasted Chicken which is their specialty here. Not to be missed - excellent. Not only is it delicious but its all you can eat. The sides were good and we landed on the Coconut Pie for dessert which was just over the top good. Nice clean restaurant with years of tradition and of producing quality meals. A bit off the beaten path but worth the drive. read more

I like chicken, it tastes just like chicken. I like it in tacos, grilled, in Italian food, in salad and with a variety of spices or sauces added to it. I currently buy and make Greek chicken frequently and I use organic chicken which costs more but heck, I have consumed enough of my own antibiotics. Chicken can be delicious! One way I do not like it is fried. I did not grow up eating fried chicken so the window of opportunity for developing that enjoyment seems to have closed for me. Here you can get "broasted" chicken which is definitely NOT roasted. It seems pretty greasy (fried) to me and quite frankly all I taste is the coating and the oil. Everyone seems to love this chicken and the fact that you can eat all you want plus lots of really mediocre mashed potatoes, pasty gravy and limp cole slaw. Added to the stuff your face fun is baskets of microwaved white rolls, sweetened and not. Why do I come here? Because I love my husband and his siblings adore this place. They gather here for their semi regular family dinners on an occasional basis. So I come along and eat less than mediocre food of which I can have all I want. My one plate is more than I want. The iced tea and decent service save it from one star. There are many way better restaurants out there and I urge you to try them! read more

Stopped in for my first time today and it's safe to say I'll be coming back. Had the all you can eat chicken (white meat only, you get to choose) with fries and it was phenomenal. The chicken is crazy good. The service was great, very friendly folks. I finished my meal with coconut cream pie and a cup of coffee which was icing on the cake. Came back for a second time and I was more than satisfied once again. Keep it up. read more

As a regular customer I'm sad to say that I'm done dining here. I just called to order a 2 piece chicken dinner and wanted two breast because I usually get a wing with no meat. The wings are so bad that they actually could pass for a parakeet wing. I ENTIRELY expected to pay more but they would not do a 2 piece breast PERIOD. So, the ignorance to not be able to charge the customer more and just deny. They've lost 3 regular customers PERIOD! From now on - I'll go to Fitzgerald's in Genoa City, Next Door Pub in Lake Geneva, Herners Hide Away in Twin Lakes. Anywhere but Crandalls!!!!!!!! read more

If you find yourself within the city limits of the Home of the 1952 State Basketball Champions, find yourself a seat at Crandalls. This hometown staple is definitely the place for a good meal. Since nothing notable has happened in Hebron since 1952, perhaps they should change the towns motto to "Home of Crandalls". Went to Crandalls on a Friday night. It was busy with a 15 minute wait. Finally got seated and the service was excellent. Food was good. A lot of old people around. Pretty sure most of the players and spectators of the 1952 basketball game were there. If you're tired of waiting for a seat, just yell "BINGO OUTSIDE!" And you should clear a few booths out. Sarcasm aside, check this place out. I'm pretty sure you won't be disappointed. And if you are, simply drive to the closest McDonalds which is about 10 miles east in Richmond, IL. read more

We have come here for Fish Fry and we decided to try the Sunday Brunch. Very Good selection of "Brunchy" food. They also have their Chicken and rib pieces. So there is something for everyone. Plus one side of the buffet has desserts! We will be back. read more

Food=Good (Especially the Fish Fry) Service=Poor **12/10/16 Update** Have been there ~3 times in the past 6ms. & have seen a good improvement with there servers. read more

I loved Crandalls broasted chicken. It's so moist and tender. Even the white meat, which on occasion has a tendency to become tough, was the perfect texture. I went on one of those all-you-can eat nights. It seemed like a good deal for $10.95. I believe that comes with the chicken usual suspects such as mashed potatoes/gravy and dinner rolls. Yes, the service is very poor. Nothing is worse than being extremely hungry and then watching everyone around you (who were seated after you too) get their food before you. So the all you can eat turns into whenever you can flag down the waitress for another drumstick. So probably don't come if you're really hungry. All in all, Crandalls is a pretty good place. Despite the service, I will be back for some more delicious chicken. read more

Service was HORRIBLE!!! It took 15 mins to get our water. 40 mins to get chicken. Chicken great as usual.