Stopped in while traveling for lunch. I usually enjoy my meal at Cracker Barrel and this was no exception. Would have given it 5 stars, but there was too much salt in my chicken and dumplings, and the Lima beans a bit undercooked. Not deal breakers, just minor things preventing that magical 5 star rating! Service was good, space was the same as any other, plenty of parking, and food good (extras mentioned). read more

Great manager with great customer service. Ate there recently with 12 family members while visiting my hometown. Food came out hot and delicious! Server was excellent! My grandchildren loved it so much that they wanted to return the following day for dinner. This visit did not go as expected. Food came out cold . Had been sitting out for a while. We barely ate our food as it was nothing like the previous evening. Seemed to be very short staffed , but our server did the best she could under the circumstances. I ordered fried okra as one of my vegetables and I never received it until we were ready to leave. Server said she put the order in 3 separate times , so it sounds like they were also short staffed in the kitchen. I had decided I would never return again or go to my local restaurant very close to my house in NC. As I was paying , the cashier asked me how our food was and I told the truth. She said the store manager would want to talk to me and make things right because they pride themselves on the quality of their food and their service. I was absolutely not trying to get free food but hoped by sharing our experience that this would help the restaurant. Everyone was so friendly and kind and I had no intention of posting a bad review giving the store the benefit of the doubt that maybe this was not the usual. I had eaten there a couple of times before on visits when I was staying at the Hilton Garden next door and everything was wonderful. I have had their dinners and breakfast in the past without any complaints. This trip I was staying at a Marriott near a lot of recommended restaurants, but I chose to drive to the other side of town to go there again after I ate there the night before with my cousins and everything was great. This store has an excellent manager who seemed very upset about what we experienced. I told him what happened and he was very apologetic and insisted on comping our food. I said that was not necessary and I did not expect that , but shared my concerns to hopefully help other customers have a better experience and to be sure this location in my hometown where locals work , would do better in the future. I had no plans to post a negative review, but after this manager went above and beyond and restored my faith in Cracker Barrel, I felt it was necessary to post a good review as any restaurant can have an "off night " due to unforeseen circumstances. read more

I wish Cracker Barrel was as good as it used to be. Service was good, not great. Half of the signature chicken that was ordered was good, the other half was very thick and like rubber. Not edible at all. Waitress brought another piece but never bothered to ask if that was better or how everything was. My grilled chicken tenders were pretty good, however, the sides (corn and green beans) were fair at best. Cracker Barrel has switched to the cheapest available canned vegetables. So sad, because I used to love their green beans. Corporate will never read or listen to complaints because all that matters is money, not quality. Honestly, done with CB unless I am desperate and there is no where else nearby. read more

My FIRST TIME at a Cracker Barrel, wow..so huge and what an incredible gift shop ! Loved the grad menu, doting service, refills on coffee, rockers on the porch. We split a sandwich, had pie for dessert. I do see what everyone raves about. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Bristol, Virginia

Bacon? Nailed it? Wild blueberry pancakes? Nailed that too. Gave me extra bacon, coffee, and an egg at no charge. Fast and friendly service. Floors could be cleaner - my only complaint. read more

Cracker Barrel, WTF is this! Just DoorDash an order from this location and this is what I received! Whether its dine in or take out, the service standers should remain the same! Could've have my 5 year old make me a better breakfast!! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Bristol, Virginia

Chicken was not freshly cooked, Foul smell and taste on onion petal sauce, biscuits hard and dense, muffins old and hard. Mac and cheese and hash brown casserole barely warm. Waitress was awesome! read more

Service is always wonderful here and food is consistently great! we always come back for a taste of a good homecooked meal.

The stop at Cracker Barrel was what I was expecting. Consistent good food, quick. I got there right at the end of rush hour for lunch and everything went very smooth. The only thing is my server never came back to ask if I needed more coffee or we needed anything else at all, only trying to upsell desserts. read more

We came in for lunch today and had Carol as our waitress....she provided outstanding service which is the reason for the 4 stars. If I was rating just the food, it would be 3 stars. We both had different fried chicken tender meals. The chicken for both of our dishes were warm, at best. If they had been freshly fried I'm sure they would have been better. Carol also brought us freshly baked biscuits hot out of the oven. The sides were fine and the price is always fair. We don't eat at Cracker Barrel often, but when we come back to this location, we will be asking for Carol! read more

Consistently good, country home-style cooking. Filling and satisfying. Always busy but rarely a wait for seating or orders. read more

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We came in just to order dessert. The food was good as usual and the place has cute decorations. But our server did not seem like want to tend us since we are only ordering desserts. read more

Cracker Barrel Old Country Store - a piece of chocolate cake and ice cream - Breakfast & Brunch Near Me - Bristol, Virginia

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Nice to see a restaurant fully staffed and working as normal. Great service and timely. Jessie D. was our waitress and she was great. We split cracker barrel sampler and more than enough for 2 ppl. read more

My general opinion of Cracker Barrel is that the food is just mediocre: it's something that I could easily make at home myself. Visiting the South with my mother, she wanted to experience Cracker Barrel for the first time, so we stopped at this location. She ordered the haddock dinner with baked apples, coleslaw, and steak fries as her sides. I got the fried catfish with the classic dumplings and hashbrown casserole as my sides. While the haddock and catfish were good, my dumplings were basically gelatinous and the hashbrown casserole had zero flavor whatsoever. The homemade biscuits were the best part of the entire experience. I think the appeal of Cracker Barrel is the homemade, simple and familiar, comfort food. That's not generally why I choose to go out to eat. I prefer something new and different that I cannot make at home. read more

This was my first time eating at this chain! I have heard rave reviews but never stopped in. When I came in I was greeted by ladies, who were friendly! I didn't realize they had a store as well, that's what driving for 10 hrs does for you! I was seated and not long after a young lady with a smile came up, engaged me in conversation,& took my order. I was happy that she could give me a good description of the menu, a lot of people don't eat where they work! I ended up picking the fish and chips! Great choice! Fish was freshly fried, French fries perfect,& string beans! It was just me,& from our conversation she knew this was a stop on my long drive. I not only had a fresh hot, yummy meal, because the waitress engaged me in conversation she knew I was not staying long. She was attentive, to bring my check without me asking,& even brought me a Togo cup of tea! Great place to stop in! read more

Cracker Barrel Old Country Store - Fish Fry Friday! COD!!! - Breakfast & Brunch Near Me - Bristol, Virginia

I actually liked the Cracker Barrel old county store.. the things there took me back to when I was a young man.. I thought that everything was over priced.. I enjoyed the store anyway.. I enjoyed the staff and the employees made me right at home.. I will definitely go back.. read more

Always fantastic food just sometimes have trouble with receiving the right items for the right price, but are always helpful to fix any problems that arise. read more

Private parking lot Location way up on a hill Clean location Managers can be seen and both asked if everything was satisfactory. Food was hot and quickly delivered to the table. Great stopping location while traveling read more

Took over an hour to get our food. People who were sat at the same time as us had ate and left by the time we got our food and people who were sat a half hour after us got their food first. Finally got our food and the plates were too hot to touch the eggs had literally been over cooked on top from the warming lights and the pancakes were hard from the warming lights. Took 15 minutes to get a coffee refill. All while we watched our waitress talk to a bus boy for a good ten minutes. Asked to talk to a manager and no one ever came but we watched him walk through the restaurant and sit at another table to chat with people he must of known. read more

Ok. This is Cracker Barrel. Good consistant food. Same coast to coast. So let's focus on service. At this location very good and attentive. Bathroom clean. I like the divider between the table so you are not listening to the next tables conversations or yelling children. The store is full of old candy favorites and region college togs. read more

This bad review has very little to do with staff. Although some of the dishes could have been cleaned better. The staff was friendly and efficient. My main concern is Covid related. It is a cluster mess getting into the restaurant. I know they are known for the "country store" aspect, but there is zero chance to social distance while trying to navigate the aisles to get to the check-in stand. All Cracker Barrels need to redesign their inside to accommodate people still willing to eat out and try to stay safe. There are plenty of people who still can't figure out how to wear a mask, they are a lost cause, but others that take the effort to keep themselves and others safe need all businesses to help get through this. CB still trying to sell a few trinkets isn't worth the effort to try to get in without endangering your life... read more

Good 'ole Cracker Barrel.... A trustworthy and reliable friend. We ordered veggie plates! Everything tasted as expected and the server was friendly and attentive. Everything was A-OK! read more

As a truck driver who stays in the hotel right across from the restaurant I have no other options but Cracker Barrel , since COVID service and food are so poor. Took 10 minutes to get order taken and anothet 15 to get food. place was not even busy. The quality and the service of this place does not add up!!!! read more

The food was soggy and cold when it came out and the ladies working the check out in the store where unbelievably rude and when I typed in my pin wrong the first time seemed exasperated with me I'll be driving to Abingdon next time read more

They ran out of chicken after we order it. Then offered to bring out part of and order until the other part was ready. The people are very nice but very badly ran store. Will never go back to this location at all! How they talk to the store manager and get them to wake up! read more

Good Food, Good Prices! Breakfast, Lunch and Dinner If you have to wait you can either shop or sit on the front porch in a rocker. Average Entree‎: $7.99 read more

Cracker Barrel Old Country Store - Home Cooking - Breakfast & Brunch Near Me - Bristol, Virginia

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This place used to have just about the worst Cracker Barrel food in America, but about three years ago the manager must have changed because the food is perfect for Cracker Barrel food. Service incredibly good and it's always busy here because the food is so much better then it used to be. Us locals eat here all the time because where else are you going to eat in Bristol Virginia? One star off for no WiFi... honestly, this is 2019. However you're on a steep hill overlooking lovely North Bristol so Verizon 4g works great! Lots of old folks on Saturday... most all working folks because the young ones look old too. read more

We live in California and love going to Cracker Barrel whenever visiting a state that has them. We're here for a wedding in Bristol and had the entire family (10 of us) come in today for lunch. Our server, Carol took great care of us. She gave good suggestions on ordering and the food was delicious. The fried chicken was so good and the Mac n cheese was probably the best I've had at any restaurant. The southern hospitality in this place is incredible. read more

Service was fast, our order was right (no mistakes) and the good was hot and fresh. Not sure what else to write. I mean if I'm traveling I want to know if the place was clean and food was good. I'm not a fan of chains usually but Cracker Barrel always gets the exception for me. Enjoy. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Bristol, Virginia

Nice to see a restaurant fully staffed and working as normal. Great service and timely. Jessie D. was our waitress and she was great.

Wow, I kind of feel like they decided to sit us in the colored section. It's about 30 people of non-color in the from and my friend and I (black guys) in the VERY BACK where no one else is..... HMMMMM I hope really do hope it wasn't because we're black. #BlackLivesMatter #ReallyReallyThough #InTheBack https://youtu.be/5Osn43oWZgc Update: Brittany reassured us it wasn't because we're black and the manager came back and kept us company :). Update of the update: The manager came over and reassured us also it wasn't, because we're black. He and Brittany both are some pretty cool people. Thanks for the breakfast guys. read more

The food was very good, but service was great! Four of us went for brunch at noon on a Sunday with most of us getting breakfast food. Only tiny complaint was that the biscuits were a little darker than normal. We called ahead by 10 minutes to put our name in and were seated upon arrival even though it was busy. Carol was our hardworking server. She was warm, personable and charming. Though the food took awhile, she was prompt with getting our order and drinks. She was very attentive without being annoying. Wish more servers were like her. Made our day! read more

Breakfast was fine. They do not have WiFi, inexcuseable in 2018. I know it's an "Old Country Store" so prohibit cell/smart phones and electricity to maintain the theme. read more

I've had the biscuits, kale/brussel sprout salad, cabbage, green beans, cornbread dressing, fried chicken tenders. I would not recommend any of these items except the fried chicken tenders. read more

Cracker Barrel is Cracker Barrel when they first opened the bacon was very good and crisp like it was fried on a flat top now it's limp and greasy. I think it's all cooked in a oven now, I don't know who came up with this idea but this is BEACON people it supposed to be FRIED not BAKED. if you want healthy DONT EAT THE BEACON get grits. And the potatoes use to come outnice and brown on top not any more. They use to have really good summer time and fall special also lets get some new deserts the coca cola cake is very old. read more

When driving through Bristol in the morning this seemed like an easy an and off place from the interstate to grab a decent breakfast and it is. We experienced excellent service. In fact, our sweet tea was refilled before the glass even reached half empty. Our food was out in 10 minutes, cooked the way we asked for (even the crispy bacon) and was hot. For breakfast, I'm not sure you can go wrong. I'm a fan of the Maine Blueberry pancakes and you will be, too. But, this is Cracker Barrel and if you're from the South you know what to expect and that will be provided at this location, at least it was to us. read more

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Ate at Cracker Barrel off Exist 7 in Bristol, VA. Food was excellent. Waitress was very good.Company was excellent.

Standard Cracker Barrel fare- but the service was best I've had at any CB across the country. Our server, Brett, gave honest opinions about menu items- particularly since we stopped here 45 minutes before closing. He took a special order for one of the kids and was quick to offer to replace a side with something different if it came out less than fresh and to our liking. Brett should be promoted to a Trainer position to train servers for this company. CB should take notice of this guy. Great experience for road weary travelers with tired and picky kids!! Food- fast and good! Pancakes, dumplings, grilled steak, breakfast sampler, okra, biscuits, mac n cheese. All good. No complaints! Coke products. Yay! read more

Considering this is in the same parking lot as the hotel we stayed it, it was a good deal. CB has great prices! The prices were actually better than our hotel breakfast. I ordered the fruit and granola parfait and it was great. Hard to mess up! I took off a star for two reasons, this location doesn't have seasonal items. Also my husbands order was messed up! Gave him sausages instead of bacon and his eggs weren't cooked the way he asked. He had to send the meal back, which we never like to do. Overall it was a good place to eat, service so on point and food doesn't disappoint. read more

Cracker Barrel is my husband's favorite so we stop at one any time we have a chance. This was by FAR the worst experience I've ever had at one. They had a sudden rush and it seemed like everyone freaked out at once. We were taken to a dirty table, by that I mean food still on it, empty drinks, etc. Its worth mentioning that I'm 6 months pregnant, so I was quite the obstacle for other staff/customers to dodge while we awkwardly stood and waited for them to clean it. My food included over done eggs, pink sausage, and burnt biscuits. Plus it was missing some items, we were brought no jelly for the biscuits and had to ask twice to get any (it was a different waitress that brought our food and she just completely ignored us so we waited 10 min for our own waitress to make it back around to us) The only good thing about this visit was our original waitress. She was the sweetest girl and so apologetic at how hectic it was and all of the minor annoyances that just kept adding up. Oh and the hash brown casserole was delicious lol. read more