Monday evening following Thanksgiving the restaurant was practically empty. Wife and I had a drink, small glass of wine and two appetizers: Dragon Calamari and Lobster flat bread both tasty and ample quantity we could not finish either dish. Server Shawn was professional, friendly and helpful. Nice young man. Ambiance was typical Red Lobster: spacious and well lit. Menus demonstrated wide variety of options at reasonable prices. Our total was $66 before tip. read more

Food was good. It's nice to have a good waiter. Guys name was Shawn best service we have had in a long time.

Well I'm not sure where to begin... we made reservations and the host, poor guy, informed us they were short on staff, just what a patron wants to hear but okay I get it. The drink i spent way too much money on was horrendous, espresso martini, like undrinkable and I drink anything. Found rot in potatoes on seafood boil, just not worth the money spent. I will NEVER go back. Horrible experience and was not expecting high hopes but it was really low value. Foo read more

We have enjoyed food here many times... but have not visited in about a year and a half! Boo... on me! But we had a celebration tonight and went to have a good time. We knew the meal was going to be way there... but we were out for a celebration! Approx. 5PM Wednesday! We ordered 2 ultimate feast. 2 cokes and 2 of the sun drinks they sell.. for 11.99! Total meal 145.00 --give him 160.00 and here is why! When we arrived ... issue with steak being well done to the right of us... understandable , manager and assistant manager come on to correct! Then we were seated. Our food was presented nicely. The drinks coke come out before the food... then the food .. and about 10 minutes after food... owe do you want those drinks .. I said can I have a coke refill.. he got it... my spouses was empty .. no response... he walks off... well he served other tables... I said hey can we have those drinks .. oh yea ... you still want them... yes we do... oh ok! Still spouse has no drink 45 minutes into meal... her coke was never refilled ! So for 160.00... the male server was about the worst service we have ever had! Maybe he was upset over the steak the other table had issue with, we left without any refill and I had one... understand both was empty when our food finally come out, most servers would said can I get you a refill! Watch where you spend your money folks... make sure you're appreciated! Sadly. After years of using this place as a more upscale place, for events and special occasions! We will be finding somewhere else to enjoy! What happened Red Lobster? You used to have the most attentive wait staff, we always loved them! read more

The service was great and the calamari appetizer we liked but a lot of other things were bland and unappetizing considering the price. The biscuits always good of course but my fish and chips tasted like old oil and cold and rubbery when it got to me. My daughter got the different shrimp platter and liked it ok nothing exemplary or bad just middle of road. Overall a mediocre experience, the ambiance was fine normal red lobster deco. read more

We where travel through the area and decide to try red lobster after not eating there for many years. I was pleasantly surprised by the food. The restaurant was short staff as our waitress was also tending bar however she was friendly and attentive and was super nice after my daughter spilled her entire drink. Food was surprisingly good my wife had a cheese burger and it was amazing one of the best I've had I a while. I went with the admirals feast which was good as well. The portion sizes where quite large and i coyld 3ven finish mine, so im not sure why others are complaining. Overall I would go back if I was in the area overall I was very happy with my dinner. read more

On Father's Day, my family took me to my choice of Red Lobster so I could get some grilled fish due to my diet for a medical condition (low fat). After 40 40-minute wait, we were seated, and when it came time to order, I requested their advertised signature dish, Lemon Basil Mahi. I was informed they don't have it and haven't for a long time. I then requested the grilled Mahi again same answer from the waitress, so since there was no fish I could eat besides salmon, which I don't like, I had to settle for a small side salad only for my Father's Day meal. Just a month prior, I attempted to order the same entrees and was apparently lied to by the manager that they didn't have it because their food truck had not arrived: BS! Thanks, Red Lobster, for ruining my Father's Day! read more

Lunch was good...but sitting next to someone's dog (who was NOT a service animal) in a high chair was not. read more

Red Lobster - Seafood Near Me - Bristol, Virginia

Marissa was wonderful! All our food came out quickly and was hot and delicious! Will be returning again soon.

Horrible service. Impressively BAD food. Shit management. DO NOT WASTE YOUR TIME OR MONEY HERE. They were visibly confused by three 2 top tables and a 6 top table. Working in a restaurant I normally cut people a little slack for being short staffed or whatever, but not one soul in this establishment had the capacity to multitask enough to grab refills on the way back by a table, much less fix an issue that a guest had. we spent our entire dinner with ice in the bottom of a cup as drinks I have never in my LIFE had such an awful experience in a dining establishment. read more

Great end to a long day. Traveling for work & stayed at the Courtyard next door. Had a Lobsterita, cheddar bay biscuits and the Lobster and Langostino Pizza. Food was great. Staff was great. read more

My husband and I visited on a date night. We started off with the coconut shrimp which is a must have! Our waitress was Olivia and her service was perfect. The cajun chicken was very tasty. Overall, we had an amazing experience and will be back to see Olivia. read more

Red Lobster - Cajun Chicken Linguini Alfredo (Full) - Seafood Near Me - Bristol, Virginia

I see why the place was dead on a Sunday at 5:30pm. We hadn't been to a red lobster in many years so we came for the endless shrimp. They were out of the two limited time flavors, dragon shrimp and shrimp Rangoon. They were also out of coleslaw and broccoli as sides. The table next to us remained dirty for the entire length of our stay. It's just poor management all around. The food that we could order was all ok and the plus was the kids chocolate milks had free refills. We won't be back for at least another 20 years. read more

My husband and I went to your establishment last night for a celebration dinner. We have been a loyal customer since the 1980's. We were told it would be a 15-20 minute wait for a booth. I looked around and saw clean booth seating but was told by Mason that he couldn't seat us because it would overwhelm his waitresses. We were later seated but after this encounter we decided the wait wasn't worth it. My apologies to our waitress but the dinner wasn't worth the rudeness of our seating. Red lobster really ruined our evening out. I don't think it was fair to us or our waitress because we are good tippers but surely would not want to bother them by asking to eat there.​ read more

I enjoyed the service and the staff.. and of course the food is always wonderful and amazing...My wife and I always recommend red lobster to everyone that we know that enjoys seafood read more

Walking to Logans Steakhouse and thought I would give this a shot. Big mistake. Plates pilled up at my table. Only when the manager on duty stopped by and asked about my service and I pointed out the pile of plates did they get cleared. She should have grabbed the plates before asking about my service to show she was really on it and cared. As usual the food was OK. Not bad and not great, just OK. read more

The staff was great and the food was too. The biscuits we very good and our waiter was very informative. read more

The takeout at this Red Lobster was sub-par. We ordered for five people and not a single meal was up to Red Lobster standards. We had the meal delivered an hour after it was ordered. A garden salad was missing, the fish was undercooked (doughy batter), the lobster overcooked (rubbery), and the cheddar bay biscuits, and French fries were less than room temp. I could go on. I'll have to dine-in to give a full review. I do not recommend ordering out at this restaurant. read more

It's a newer model RL, I will drive an hour+ to go back and see Kim, who provided QUALITY service. 10/10 will be just to see her. The food was hot, fresh, buttery and delicious. read more

Stopped by on a quiet night. Ordered the chef's off menu Atlantic Salmon New Orleans. It was outstanding! Cooked perfect, very tender and good portions of salmon filet's. Waitress Hannah was attentive and did a great job. read more

Our server was Ryan and he was awesome. Courteous, friendly and was on top of everything. Food was very good. I am gluten free and my only complaint was I told waiter I am gluten free and I found a crouton in my salad. Thank goodness I'm not as allergic as some people because that can land someone in the hospital but I saw it before it ended up in my mouth. I would definitely return. Restaurant was also clean which is a huge plus! read more

The food was amazing and service was great. But the forks were so tiny! See picture attached. read more

Red Lobster - Come on! Bigger forks please. - Seafood Near Me - Bristol, Virginia

I am just terribly disappointed. I only go to Red Lobster once a year for Endless Shrimp. I look forward to it for weeks. And last night I received such abysmal service that I left after two orders rather than wait another 20 minutes for our server to come back. Hannah had the 1000 yard stare of someone who had been dragged kicking and screaming to come in. The table next to us sounded like they had a great server. The food runner and hostess were super friendly. Hannah didn't even believe us when I told her that the teriyaki shrimp my wife got were cold. Second order was barely lukewarm. Red Lobster is usually one of the chain restaurants I tolerate but after last night's service I don't think I can justify going back read more

Forget take out orders. I tried placing a order 5 times online on Dec27,2021 around 5:00 . Kept getting lever cannot be processed at this time, so I decided to call (what a mistake) First Shawn answered and said hold till he could get someone to take order.So I held about 8 minutes ,hung up, called again put on hold again finally a lady answered and said sorry you had to wait we are so busy and so short handed , I said I tried to order online and it must not be working,rudely she said I turned it off we are too busy.I said oh ok how long would the wait be she said 25 min or so,but we are slammed so I said let me ck with my husband to see if he would rather wait,she said well you can call back.. I said well let me speak to a manager,she said I am one! I said well is there another one there .she said hold. Ha I held and finally just hung up. If she was a manager then she was very rude!! read more

Typical redlobster... good food..good oysters. Just dont waste $ on mixed drinks. NONE of the bartenders can make a proper mixed drink..not even the house cocktails..always amateur hour behind the bar. Stick to beer or water. read more

It's been a looong time since we ate at a Red Lobster but thought we would try it sincere reviews were good. First off, the server was amazing. I think her name was Jennifer and if all restaurants could clone her they should! We had just spent a long day with fam at a funeral and needed a quiet dinner. She brightened our day immensely. Friendly in a genuine way! I have two types of shrimp with broccoli and loved all. I love that they show calorie counts so I easily found what works for me. Teriyaki skewered shrimp was delish!!! But the garlicky shrimp was a close 2nd! read more

We have been Red Lobster customers for years. We've had good meals...we've had bad meals...seen good service and bad. However...our experience Sunday in Bristol Virginia has truly blown every previous experience out of the books!! Our server was Amy T. Red Lobster really lucked out when they hired her!!! Wow!! She should be working in a very elevated high class fine dining restaurant!!! I've never seen a better waitress!! She covered every single desire, question and extra that a service professional could. All with sincere efficiency rarely displayed in any restaurant! Glasses always full, extra butter? No problem, lemons, no problem. Appetizer beautifully presented, dishes cleared promptly, gorgeous salads, hot correctly put together plates, extra biscuits, no problem hot out of oven. Smooth, Friendly, lovely personality. Clearly there to serve. The most wonderful experience we have ever had at Red Lobster!!! Thank you Amy T and in house chefs!!! read more

Went primarily for Endless Shrimp. Our server was sweet, of course trying to sell everything on the menu. My wife got the three course with Soup, Appetizer, Entree with two sides. I started with Coconut Shrimp and Grilled Shrimp. Server asked about my refill and I ordered Scampi. Initially everything came out hot and delicious, same for the table across from us and then it went downhill. Three people were seated behind us and three next to us. The table seated behind us was trying to be impressive and ordered everything she suggested , kept talking to her, talked to her as things came out and she totally forgot about us, the table across from us and the people next to us who hadn't ordered. Our glasses were empty, my scampi cam out 17 minutes later and was lukewarm. The table across got tired of waiting for refills and left with no interaction from our server. We were never visited by a manager who walked by us several times. We have always had excellent service but not tonight read more

The food is poor quality. The service is just ok . They need new management. The worst red lobster I've ever been to . Try johnsoncity .

One of our favorite places to eat. Staff is great. Food is good. A little pricey but a good meal.

My husband and I realized we don't think Red Lobster is worth the money anymore. Even with a free Appetizer our 2 dinners cost over $50! I got the Admiral's platter and it was large but not special. The biscuits are great but obviously they don't make the meal. Bye bye Red Lobster. Hello Bonefish in JC and Joe's Crabshack in Sevierville. read more

Stopped in for dinner after driving to Abingdon looking forward to one of my favorites, Shrimp Linguine Pasta & Shrimp scampi in the pick two only to find they had taken it out of the choices. So I chose the Shrimp Linguine and a salad with ranch which I could not have because they have taken garden salads off as well, So Caesar salad it was. The biscuits were cold but I just let it go and figured they would bring warm ones with the food, it arrived looking like a lunch portion for $16.99 and when the check came they charged for the Caesar salad as well ...Ridiculous! So you don't even receive a side item with your entire. Our bill was $52.00 without tip and we've had more at lunchtime. A manager came to explain how corporate had changed everything he just couldn't help it, that's the way it was ... Well Thank you for explaining, I'll eat elsewhere, That's just the way it is! My money is not to just throw way!!! read more

My husband and I stopped by here yesterday, we hadn't been in a while so we figured we'd go. I'm going to get straight to the point. Our waitress was VERY judgemental of us because we were both wearing carhartt coats. It was below 10 degrees outside, so I'm going to wear a warm coat! We both ordered a water with our meal and she acted like we were cheap, when in reality we don't like soda because it just makes us more thirsty. At first I thought that maybe it was just me picking up on her attitude, but even my husband commented on how judgemental she was being. I told myself last night that if it still bothered me today then I'd post this review. All that I can say is that whoever this girl was: you really screwed yourself out of a nice tip because when we get nice waitresses we tip very well. read more

For a franchise I really enjoy Red Lobster. This particular restaurant is clean and attractive. I have always had fast service and an attentive staff. Even if you do the care for seafood, the Cajun chicken pasta is excellent read more

Food was great, service was friendly and fast, manager even recognized the AC was blowing directly on me as he walked by and turned it down. Food was served hot, tasted fresh, overall very nice dining experience read more

Stopped in for dinner on Sunday and it wasn't too busy. Got seated right away, right next to the kitchen so we got to listen to the waitstaff and dishes banging during our meal (once again it was not that busy). Anyway, we got the Ultimate platter and Seafood on pasta (both from the lobster menu). That was the toughest little lobster tail I've ever eaten. Really a disappointing meal. I would love to know somewhere to get a good lobster meal in this area. Any suggestions? On the bright side the servers were friendly. (Servers not Hostess). read more

Had the broiled seafood platter. Everything broiled in butter except the stuffed fish. Broccoli was extremely salty. Restaurant and restrooms were clean. Staff was friendly. read more

We dined on lobster bisque, mussels and fried shrimp. The bisque was good and had actual lobster pieces. The mussels and broth were quite good and the kitchen replaced the several shells that did not open. The fried shrimp were ok. Service was excellent and the management staff very attentive but not intrusive. read more

only the biscuits were edible. last trip to any red lobster. over priced and quality is gone.