I had an appointment at 9:00 a.m. on October 23 at Discount Tire in Apache Junction and received…read moreexcellent service from start to finish. Jake greeted me with a handshake and a professional attitude, making a great first impression. The technician Tyke was courteous, knowledgeable, and took the time to explain exactly what was wrong with the tire on my 2023 Toyota Tacoma, including the type and location of the damage. As someone who has been in the collision industry since 1966, I can appreciate professionalism, organization, and attention to detail. The shop was spotless, the employees worked efficiently, and the entire operation reflected strong leadership and management. I would not hesitate to recommend Discount Tire in Apache Junction to anyone needing tire servic

The representative Holten met me in the parking lot and went over my car. Came in for a tire…read morerotation and educated me that the front tires need to be changed soon they are at a 4 and the backs were brand new. For the value if you take care of your car it will take care of you. Did find out that the spare is the original spare from 2018 so I need to replace that one soon. They are great here I would highly recommend them

In this economy you are looking for the breaks. Not that pricing isn't worth it but some of us just…read moreneed a little space to get things done. We knew my wife's A/C needed some fixing. We were able to get through the summer (surprisingly). We thought we were close to affording the repairs so we began our search. Everyone wanted to charge anywhere between $75 - $200 just to look at it. Some wrapped that fee into the service and others didn't (won't point any fingers). Rustic Wrench said no strings attached, let us look at it and give you a quote. Sometimes it's a trick to get you in the door, but I got there, they looked, gave me a quote, gave me super reasonable payment options for paying, and let me decide. I left with a quote and a full breakdown of the work that needed to be done. They did not ask for a dime, they didn't shoot ninety-nine sales people at me, they didn't ask me why i didn't do it then and there. They just let me go about my day. I went home and talked it over with the wife. We had our baseline and now how to pay for this. So we put it out there. Everyone was charging about the same price, but also wanted to charge me to look it over again. I am not super confident in what these mechanics should be charging but if this one is looking at for free and giving an honest competitive fee for the work... you get it. We decided on sticking with Rustic Wrench. The price they quoted was the price we paid. The work was done to satisfaction. Here is what truly stands out for Rustic Wrench. Everyone at there front desk area is not just super polite and sociable as you would expect for someone in a "customer service" role, but they knew the work as if they did it themselves. Brittany (she helped me end to end) was especially awesome. With this experience we have made the decision that's Rustic Wrench is our go to moving forward. No shopping around. No thinking it over. They have earned our loyalty. Good Job Guys!!!! And Brittany!

Owner Tom was a really stand up guy and make the transaction fair. Happy he had it all recorded so…read morehe easily could go back and review the entirety of the transaction.

Walking in to this location and being greeted by Wendi ,…read moreShows you how well this team is prepared to serve their customers with what they need. Walker is the manager and he is great at what he does for this store. Wendi took care of my guiding me with questions i had. Shes not a mechanic but boy does she know about vehicles! I really appreciate her that is why i took the time to express how this location really does with their supposed to do with a big smile on their faces! Keep it up guys!! 5 stars!!! And will recommend!

I had a tire loosing air. They worked me in the morning and made their recommendation. Needed a new…read moretire, they ordered and had it available the same afternoon. I was back on the road by 4 pm. Becky was friendly and followed through efficiently. Very satisfied.

Visited for the first time to have my tire repaired and they did a good and quick job. The owner…read moreand staff are friendly and, more importantly, act as a part of our neighborhood. They are a really great example of a local business trying their best to help others. I'll definitely be back.

This place saved us when Malone's dropped the ball and acted horribly. Had the tires we needed for…read morea good price and got us in and out! Thank you so much!

Walked in w a nail in my tire at 8 am. They texted at 930 car was ready. Welcoming had a good…read moreexperience dropping off and picking my car up Thank You

If your goal is to be taken advantage of this Big O Tire location is a great place to start!…read more We were marooned in the hills outside of Globe AZ and since it was Sunday our tire shop options were limited. After securing a tow I called Big O and Patric Hobson answered the phone. I explained that we had just put new Toyo Celsius tires on our car before leaving for Arizona and unfortunately hit some road debris on our return journey. Patric indicated that they could get us back on the road if we could get our car towed to their location. We arrived a 3:15 and Patrick was waiting for us at the door. I expressed that we needed a "throwaway" tire to get home as we were going to have to replace it with another Celsius upon our return. Patrick said the only tire they had in stock was a Big O Legacy AS and quoted us 275 to have it installed. I was in disbelief that that was the only tire they had in stock and walked around the waiting room looking at the tires that were stacked up. Lo and behold there was a Sailum in our cars tire size which I knew from shopping for tires for my son's car was a cost effective solution. I took a picture of the tire and looked online only to find there were a few options available for our car. I informed Patrick that there must be some kind of mixup and showed him the picture of the tire in his showroom. He indicated that that tire would cost the same as the one they were installing and that he had given me the best option. He then barked "stay away from the car" and "why didn't you put your spare tire on the car"? (Obviously he knew we didn't have a spare tire). He then got belligerent and told me to go sit down. My wife had sprained her ankle, was in pain and having a difficult time getting around, our cars wheel was removed and we needed to get home so I acquiesced. We are now home and have an open case with Big O corporate. In hindsight we could have gone to the Walmart service center around the corner and in all likelihood skipped this BS.

Love this tire shop very little wait time and great service. I have been using them for over 10…read moreyears now

Always have taken care of my tires for all my cars! 5star service…read more Locally owned and operated very hones and trustworthy work!

Excellent customer service! I had 2 tires on my international that needed to be replaced, I called…read moreand they got me in right away and installed the new tires within 20 minutes. Outstanding service, I will recommend this company to all my clients & friends. Thank you for the quick service.

Most amazing service! Obviously a dad owned business and his daughter at his desk. Took my stress…read morelevel from a 10 to a 1. Workers where great and honest. His crew talked me down in a positive way. I will be a forever customer.

I reached out to David based on his online reviews and the convenience of his location as he's…read morepractically a neighbor. Unfortunately, my experience was marked by consistently poor communication from the start. It took days between his responses. David came out to assess my vehicle and charged a $50 fee. I chose to move forward with the repairs, he advised me not to drive the car in the meantime. Taking that seriously, I arranged for a rental vehicle for a week while waiting for his next available appointment. The night before the scheduled repair, I messaged David to confirm our appointment. He read the message but never responded. The following day, which was the day he was supposed to show up, came and went, still no word from him. This situation ended up costing me not only the $50 fee, but also over $300 in rental fees, not to mention the inconvenience of rearranging my schedule. Overall, the lack of communication and professionalism was incredibly disappointing. EDITED/UPDATED my review to include proof of payment that he is calming he never got. No reason to lie about anything on my part!

David is awesome. Showed up when he said he would on both visits. Clear communication and great…read morerates. Diagnosed the problem, showed me the parts to order, and installed for me when the issue was above my skill set. Will definitely use again

Graham and the guys at 2UTIRE do an exceptional job. The…read moremobile tire van is super convenient way to get tires done! Coming to my home makes it super easy and hassle free. Way better then sitting in a crowded lobby on a Saturday afternoon. Highly recommend them! Super fast and competitive

Quick service, honest and reliable! Very impressed !! Have…read moregiven many friends and clients their contact info in case they need assistance!! Thanks Graham

Came in on 12/26/19 @ 7:30am…read more We previously had a valve extender put on our RV and the guy who put it on did it incorrectly. Like, he used electrical tape. It basically was causing the tire to leak. Came here early in hopes we could get it resolved as we are on a Cross Country trip from San Francisco to Florida and we had my car in tow. A guy with a brand and small pony tail was incredibly helpful and helped us resolve our issue. Thanks to him we could safely travel without worrying about breaking down our in the open road. We were in and out in 15 minutes

Booked online for a ac repair at noon. Received a email confirmation that appointment was moved to…read more11am I thought great maybe they have it together now since I saw all the bad review. Get there after driving 20 miles each way walk in and the guy says I was just about to email you we only have one ac tech on Sunday and it probably won't be done today. So the question becomes why would you not know your workforce on duty? Why should you book it even earlier than the original appointment only to not be able to do it. Then when I walk in say I was about to email you 10 min before the appointment to tell me all of this . Place was good years ago when it was a fletcher not now the reviews are true I guess only Firestone I trust is rual and baseline they have there stuff together