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    Big O Tires

    2.2 (144 reviews)
    Open 7:00 am - 6:00 pm

    Services - Big O Tires

    Auto maintenance

    Oil changes

    Auto wheel alignment

    14 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    Recommended Reviews - Big O Tires

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    Giving you another 1 star for your response. There's no remarks on my work order about uneven tire wear, and no one said a word about that when I picked it up. Only comment was that tires were a little low as we reported when we brought it in, that's why we asked you to get them back to spec. The car only has 12K miles on it, tire wear is fine and so is everything else after we got another shop to do the alignment and balance, and yes it was out of alignment. All you had to do was drive it to confirm that. So yea....check the flippin' alignment like you're supposed to do!!! Even if you were right (you're not), why not tell the customer about the treadwear issue? AND....we almost left it or reschedule so that you could go back and do the alignment, and the guy was all for it and said nothing about that not going to do any good due to bad treadwear. So yea, your response doesn't hold water as your employee seemed to think it was a good idea to circle back and do the alignment and apologized (although was not his fault, it was the other girl). Either way you try to slice it is not good for you. So worse than not getting the work done or the car fixed is being lied to. Hole is getting deeper.

    Nick-Helena M.

    Good try Big O! The fact that you had your managers look into the source of my scratched to hell rims that you guys did is a joke. You're trying to tell me that these are natural scratches by normal wear and tear then tell me why the center cap and the outer edges around the rims are not scratched at all and a complete mirror finish. You guys not only provide shoddy craftsmanship but now you're liars and deceivers just apologize for the damage and get it over with already. To all you Would-be customers please read the previous original post to see their lame response to that post.

    World give zero if I could So I have helped back to review this and now it's time. September 04, 2020 I had a blowout and my spare was shredded.. Roadside assistance towed me too Big I. I received so many excuses and high prices reasons only 1 tire could not be replaced. Then told that I'd have to wait 2-3 weeks to order and replace my tire. Then they conned me into he tries and rims and to sign for Snap finance. 154.54 every Monday from September 11th until December 07. Also knew that I just lost my husband and he did all auto repairs. Charged me 1100 in labor for breaking a rim. Now I received an email that Big I sold me Recalled new tires. When grieving, do not take advantage of someone vulnerable. Also e recall is separation of read weird and has caused fatalities in the thousands

    Scott R.

    5 stars I think is still to low to rate this Big O Tires location. I have gone to many auto repair shops in the area and by far this Big O Tires is leaps and bounds above any shop in the state. 8 months ago I had this location install new tires and level kit on my 2017 F-150. Fast forward to today my truck started to feel a little like a wet sponge when driving it. Long story short I took the truck to SAN TAN FORD. who then told my the level kit was put on wrong and now I need new knuckles, steering pin, and control arms and all the hardware all to the tune of $1,700.00. For a brief moment I was like Dam Big O put a level on wrong and it caused this? I proceeded to call Big O Tires expecting a fight with them I got the exact opposite. They immediately got Doug the service manager to talk to me and say they stand by their work and if it was a error they will fix it. Doug got on the phone with SAN TAN FORD and could immediately tell they were trying to take me to the cleaners. Doug arranged to tow my truck from San Tan Ford to his shop to inspect it. The next day they picked up the truck I did not tell them I was going to meet the truck at the shop but when i pulled up the secound my F-150 came off the truck Doug immediately took it into a bay and hoisted it up then 6 mechanics all started to dig into my truck to find the issue. And what did they find a broken knuckle or bent and stripped control bars? Nope they found nothing but a screw that was louse and striped that beeded to be replaced that was it. By taking the time to address the issues and take ownership of the problem they saved me over$1,700.00 that is customer service. What other business would go back 8 months and do this? I will always visit this location for all my service and tire needs. Huge thanks to all of them Bradley, Chris, Steve and Doug.

    Floor mats covered with grease AFTER I took it out and shook all the black stuff off of it.

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    4 months ago

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    7 months ago

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    6 months ago

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    8 months ago

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    8 months ago

    I brought in a completely flat tire on a Saturday morning. They repaired it and I left in less than 1 hour. Perfect service.

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    11 months ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    I did, and within an hour I was out of the shop with a new battery, and no hassle.

    Mentioned in 2 reviews

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    Tire Pros Gilbert

    Tire Pros Gilbert

    (4 reviews)

    A mechanic's main responsibility is to inspect, maintain, and repair vehicles, machinery, or…read moreequipment to ensure they function safely and efficiently. I bring my vehicle to you, entrusting that you, the professional will fix and repair my vehicle so that I and the others around me are safe. You did not do that today. You put my life and the lives of others in danger when the upper sway bar and link bolt were not tightened. Nut was put on with approximately two threads engaged. And yet I gave you 4,400 dollars of my money that I work for to survive and you could've killed me. What part of this do you think is ok?? Not only did you royally not inspect or review your work..you also never have in the past either. I was there a few weeks ago for an oil change you didnt even tighten the oil filter!! You also didn't replace the fastener grommets under your hood !! But yet when it came time to pay for the so called repairs you tried to tell me my estimate was more because some parts were more expensive. I didnt entrust my vehicle to your business for giggles. I didnt entrust my vehicle to you for nothing. I actually care about my vehicle. With all the front desk people I've gone through with this business, I have always stressed that I want my Sebastian to last. That's your job...to make my vehicle last. Right? My life is something and your complete carelessness is absolutely appalling and disgusting. You are dangerous to this community and you should be shut down If you do not want to be killed on the road do NOT take your vehicle to this shop ***3pm 9/27/25 had my vehicle towed to another shop!!! Look for yourself! NOTHING WAS ATTACHED PROPERLY!!! STAY ALIVE! STAY AWAY FROM AZ TIRE PROS GILBERT

    Why would someone spend 3600$ to get there car fixed and that included 2 new tires as well, but…read moresupposedly didn't get the warranty for 40$. So stupid! Then on top of that the manager promised if the control arms got fixed then they would hook up new tires. So called the store and there new guy owners because the manager was on vacation. So new guy relayed the message to the owner and now the manager says no go on the tires. Like wtf kind of business are you running. Don't promise people shit if you don't follow through. So now have to eat 400$ on new tires that only lasted 3 months. Shitty management and ownership. Don't recommend this place to anyone unless you like getting screwed over. ​

    Big O Tires - tires - Updated May 2026

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