I needed a tow a couple weeks ago & I cannot say enough great things about the experience. I feel horrible that don't remember the name of the lady that towed me, but I can say that she was so professional and provided the best customer service! She was knowledgeable, professional, and went out of her way to get my vehicle towed home. I cannot say thank you enough!!! read more

my car would be a very desirable total loss. Low mileage 2016 vehicle. This place on day 1 filed an abandoned notice for the vehicle after i was in a minor accident . Did they or didn't they know i was at the hospital for three days? probably not. Did they mention the abandoned title filing the next week when i showed up to claim items from the vehicle, no, they did not. did they jerk me around for 3 weeks while they attempted to legally steal my car? Appears the answer is yes. I would NOT use these people. there is a rot somewhere at the center of this business i suspect. as i look at all the other 1 reviews it must be a good thing police tow their cars here as nobody seems to like this place. read more

This is has to the biggest scamming tow truck company. The girl who works in the office was doing everything in her power to prevent payment so they can push it to the next day and make more money. The guy she would ask for help was just as big of a scam artist. They both treated me like I was some con artist read more

I was stranded in the middle of nowhere on Christmas morning at 1am. It was a scary thing. My tire blew out on the freeway on the way home from Christmas eve dinner. I found out my towing service did not carry over to my new policy. I just randomly picked the closest service that was open and got very lucky. I was sorry to disturb their holiday. The help was appreciated and kind. Thank you! I would definitely recommend. Turns out the person they sent was one of our old students in the area of town I taught in preretirement which was nowhere near the east valley area. Weird coincidence for sure. Very patient with my lack of auto repair expertise. lol read more

DO NOT use this company. They will damage your vehicle and then do nothing to assist with the repair. Left me stranded!

I'm not sure where to start here. I brought my RV in for an oil change and to get my main A/C looked at, which was not working. Reasonable pricing for the oil change, but not cheap. I was told they would also do an overview and inspection. Cool. I was promised they would call me later that day or the next morning at the latest. No calls that day. No calls the next day. I finally called late in the afternoon of the second day and was told they would get to it in the morning and call me. No call. I called the afternoon of the third day and was told it was almost ready and Apache Sands would send me the inspection report. What they didn't know is that six weeks ago, I had already spent $6,000 at another place getting complete maintenance done, tires, belts, etc. etc. in preparation for a long road trip. I was SHOCKED at the estimates for repairs. Here's one example: Apache Sands told me in their inspection report that I needed new spark plugs (8) and gave an estimate of $842. THE SPARK PLUGS WERE REPLACED SIX WEEKS AGO. The A/C was also serviced six weeks ago, but obviously something had broken. They gave an estimate of $3100 to fix the A/C. Something seemed fishy to me. I declined all services and told them I would just pay for the oil change. When I was checking out to pick up my RV, they tried to charge me over $700 in diagnostic fees, on top of the price for the oil change. The desk guy was polite, but I was feeling like something didn't feel right. I told them, "NO". I'll pay for the oil change, but I did not agree to any other services. I was told, "Well, that's just what we charge, and you were told this." (No, I wasn't). I didn't want to get into a back and forth, "He said/She said" so I replied, "OK, show me my signature where I agreed to pay for these diagnostic services and fees." Crickets. Finally, a manager/owner (I presume) came into the office and removed these diagnostic fees. I'm thankful for that. I understand techs and mechanics need to be paid, but my first experience here left me feeling suspicious and not likely to trust them for future services. I just moved here and live down the street. I was hopeful to have a good relationship with a local RV repair place to continue to work with, but this first experience left a bad taste in my mouth. read more

Natalie was rude over the phone bitchy attitude Chad was no help. Is there a corporate number for Apache sands because I arrived at 4:40 and they wouldn't answer my questions about my vehicle and as is stated they close at 5. read more

DO NOT USE THIS COMPANY. my car was impounded without any damage. I picked up the car the next morning and I was told "tow person decided to pull off my lower bumper" causing so much damage to the car and they will not take responsibility for their incompetence action. read more

I had a problem with my house battery. I took it here to ApacheSands. They were very sufficient in getting the job done. A shout out to Kenny for his customer service. And keeping me informed on the progress. read more

Very disrespectful guy at the counter. After getting into the car accident this morning insurance tells me that I have to go in person to release my vehicle to them. So I go after the wife gets off. Had about 15 mins till close one person working???? Hello maybe get more people for end of day?! The guy tells me he's not doing any more today you'll have to come back tomorrow. Tells me it's a "me problem not a him problem" after everything that happened today you think someone wants to hear that. Just not right. Thanks for nothing I guess! read more

They were fast and efficient. My car broke down in 120 degrees and I left it with the keys for them to pick it up. They picked it up before the estimated time and delivered it with no issues. read more

Great service center for gas, propane, car wash and large bay for RV wash, vehicle maintenance and towing. Very organized, clean and friendly. This is the place to keep you on the move! I returned the next day pulling my 25 foot Airstream with tow vehicle to wash in the RV bay. The bay was so filthy dirty you did not even want to walk in it. Spray wash coin dispenser was jammed so you had to use dollars or credit card. Lack of attention to detail - I downgraded the review from 5 to 3 stars. read more

I have been to Apache Sands to have my AC fixed 4 times now. They said it was guaranteed after charging us 2800 dollars and on 4th visit they charged an additional 280. My AC still does not work I'm actually in car now overheated, threw up and hope I can make it home without urgent care. Over 3000 dollars spent and feel very cheated. They need to refund money so I can go to a different garage. read more

I wish these guys were better, because they seem like a good one-stop shop for RVs. they have a dump station, they have a propane fill, they sell diesel, they have a car wash big enough to fit a large RV. But, if you read enough reviews, you'll find they "forget" to reset the counter on the propane fill before they fill your tank. They did this to me, in my presence. Knowing that is true, I cannot discount any of the bad reviews I've read here. read more

Absolutely dishonest, terrible work and UNREAL pricing for RVs. Like an idiot I keep trying them out thinking I'm going to have a different result but no.....every time they do shotty work and completely rape me on pricing. I typically spend $120 on an oil change for my RV, but since I had scheduled an appointment to have the alignment done there (there is a reason why they always have open appointments and it's not because they are good!!) I asked them to do the oil change. Charged me $270!!!!! Then called and said they couldn't do the alignment because the black tank was leaking on their worker while he was changing the oil. Well that's absolutely insane because the holding tanks are all the way at the back and the oil is done up at the front. And when I got it home the black tank was completely empty. I will never ever waste my time or money at this pace ever again. read more

Apache Sands Service Center - Empty black tank - Tires Near Me - Mesa, Arizona

Most of my issue in this whole thing is with my insurance company...But this place added to the issues. I called in the day before the Scrap yard I got to pick up the vehicle from storage, and was quoted one amount to release the car. Then when I get there the following morning, a completely different, and MUCH larger amount. The guy at the desk wouldn't even tell me the person I spoke with full name, just 'Tom'. read more

and again the soap doesn't work 7 bucks wasted .. you guys are the worst this is 5 times total in all of my times going to that trash place and you even responded to my last review but nothing ever gets refunded , used to wash my car every 2 or 3 days here blue sentra with work miesters .. save your money and do it at home or find another DIY car wash . read more

I wish I could rate this better, but the timeliness was horrible & caused more of a headache than the help received from the tow! I called at 6:45am to have my car towed to the service center. I was told the driver would be there by 7:45am. After confirming the time frame, I called the service center to alert them of the estimated arrival time to ensure it could be repaired as scheduled- no later than 8:15am. Well, no one showed up at 7:45. By 8am, I had to call and inquire. I was told the driver was still several miles out, and it would be another 15 minutes. No explanation or apology. And the driver finally shows after 8am. Now that I've missed the appointment window that I confirmed after speaking to the dispatcher. The driver also offered 0 apology or explanation. At least he was quick to load my rig & get going to the shop... Because the driver didn't show up until well over 30 minutes past the arrival time, I missed my appointment window at the shop & ultimately had to wait until 5pm for the repairs to be finished instead of being able to pick it up on my lunch break- which ended up costing me for alternative transportation, on top of it. If towing wasn't included in my insurance policy, I'd be livid with paying for this. I don't recommend if you need timely service- especially if you have an appointment with a shop. A simple apology or explanation for being tardy would have been nice. But overall, you need to ensure you show up as scheduled, not 30+ minutes late! I don't see why it took 1.5 hours at 7am when virtually everything is shut down due to COVID-19. Rush hour traffic & high demand isn't even an excuse. I just feel like they don't care about your time & schedule at all. read more

Apache Sands Service Center - Tires Near Me - Mesa, Arizona

My insurance sent them to help with a tow. My goodness were they kind, informative, and knowledgeable. I didn't even have to get towed because they jumped my car and assisted me on how to get it fixed. This isn't some typical towing company, they truly go above and beyond. read more

My wife's vehicle was towed to the Apache Sands location in Gilbert at 1321 Pioneer St. Apparently, Tempe Police have a contract with this towing company, as the accident occurred in Tempe. My wife called today to inquire about retrieving personal property from the vehicle before it was released to the insurance company for salvage. The man who answered the phone was very rude. When we arrived at the location, we witnessed first hand just how rude and unprofessional this man (Tommy) really is, and he has zero people skills. His supervisor, Chad, witnessed his behavior and he has to know how poorly Tommy behaves. While waiting our turn to be taken to the vehicle, we spoke with 2 other parties in the parking lot who were also forced to interact with him, and they both reported the same rude experience. It's a shame, because the tow driver that took our car from the accident scene was very nice, and the individual on the golf cart who took my wife to her vehicle on the salvage lot was nice. Chad was ok, not overly impressive, but at least he was professional. Tommy has no business dealing with customers and he is tainting the reputation of the Apache Sands company. read more

This company was contracted to help with a tire change through AAA. AAA explained that a company isn't supposed to take a call if they'll be outside the one hour window and should shoot for 30 min or less. They took my call knowing they were too busy and left me on the side of the road at night, alone. All for more money. AAA will be noting that and I won't ever use wit services again. Greed over people is disgusting. read more

What a crap show. Took my car from an accident scene. Called later to get the car released to my insurance company. Took 2 hours of calling to get an answer. When I finally got a hold of someone, he was a total jerk. Very combative when I was simply asking questions about getting my car picked up. Very disappointed in the lack of basic phone and customer service. Not sure where they get their people but don't expect a friendly experience from a reasonable person. Seems to be the bottom of society's barrel. read more

We brought our Motorhome in for an oil change, we supplied the oil and filter. A half hour job took 1 hour and 45 minutes, and that is what we were charged for in labour. They were originally going to charge just over $200. and then he remembered we supplied the oil and filter. The bill was $145. HE MUST HAVE THOUGHT WE JUST FELL OFF THE TURNIP TRUCK. The young worker took our 5 litre jug of oil and poured it into empty one litre jugs, instead of using a funnel with an extension. We watched him dilly dally around for over an hour from the waiting room. We didn't say anything because he was so young and learning, didn't want to get him in trouble. But his learning shouldn't be at our expense. It was painful. We've done this before at other locations and were charged $40-50. Today we stopped at Walmart, and for the same job/scenario they quoted us $30.!!! This place was 5 TIMES MORE. I wouldn't recommend this place to anyone, if we could do zero stars we would. We are senior citizen tourists, and are absolutely disgusted with this business. We were in disbelief of the bill when we left. read more

Ruby provided the worst customer service that I've ever experienced. It's a shame that a company would keep such an awful individual on their team. It definitely seems as though this company needs their employees reevaluated. read more

Came in for an oil change and asked if they would install a new visor on the drivers side. He said he would for $39 I said that is more than I paid for the visor. I put it in myself and took me 30 seconds in there parking lot. (I had to look it up on u tube)When I left I got a 3 page recommendations of what was wrong with my car. It would cost me over 5,000.00 to fix my car. Just sayin?? read more

Timm came in clutch when I was having a terrible day with my car and got me a quick and efficient tow where I needed it with a great attitude and professionalism! He's a great asset to the team! Thank you Timm read more

Super fast, friendly, and professional! Blake saved our day! We were stranded in the middle of the roadway, and Blake provided exceptional service. read more

For the second time in 30 days these guys have come to my rescue .. the first time my daughter totaled her car and they told me where to leave the keys so we didn't have to wait for them to pick up the car on the side of the road.. Second time.. the replacement car got a flat tire.. ok more like a shredded tire (scary) and they came out and had the spare on there in five minutes .. Great communication .. they text you so you know how to reach them and the technician called to let us know he was close.. the technicians are friendly and efficient.. thanks again!! read more

This is the second time they've had to bail me out in one month lol. I think they are fantastic. Very diligent and very knowledgeable and I would absolutely recommend them I am down to anyone. Keep up the good work guys! read more

They discovered during an oil change that rodents had chewed many wires in the engine. Their repair work was thorough and reasonably priced. On two subsequent visits, they repaired the gravel shield and checked out some brake noise, and charged nothing for either service. Good people! read more

Stay away!! They overcharged us for towing and they broke my steering wheel. They admitted to breaking it and said they were not going to take responsibility for it and that they were not going to do anything because it was such a small claim I wasn't going to take them to court. Well guess what it is not about the money I already contacted my lawyer. This company is a fraud. read more

Had my 16 y/o car towed to Apache Sands and they quoted me a price of $2,000 to replace the muffler and said I needed a new catalytic converter. This sounded like toooooooo much. So, I had my car towed to Wade's Muffler shop in Mesa. Wade did the repair for $146 and said my catalytic converted was fine. For additional insult Apache Sands charged me $200 to do a diagnostic test on the car, or they would not release the car so it could be towed. I asked to see the report and the manager never produced one. Wades Muffler did the whole repair for less than Apache Sands charged for the diagnostics. Apache Sands is not an honest company. read more

After scheduling with another towing service and being stood up twice, Apache sands was incredibly fast and reliable. The driver, Dustin, went the extra mile and helped us figure out our new battery was faulty rather than our alternator. Just a great great guy. Super reliable service. read more

Biggest scam company I have ever dealt with . Lived here for years and they seem to have the contract with AAA... Every time , it's a hidden fee... Today, $25... Intensive labor fee. I'm like yeah, I don't think that's in the AAA contract... I'm gonna call AAA... Oh, wait sir, I can waive it. My car is in a shaded garage with the trunk popped and the battery needing to be unstrapped. Ooooo, now it's my card machine went down mid scan... So, I can't tell if u were charged or not. Worst company ever!!!! read more

Apache Sands Service Center - $25 scam fee - Tires Near Me - Mesa, Arizona

I called to get a quote and didn't even get passed 20 words was rude and disrespectful and hung up on me

No where to begin. I am a 25 year veteran automotive technician. Dealing with this place may cause you to suffer from PTSD. I don't know if they are rape artists or they just get off on grabbing peoples money? They definitely don't have any manners or respect for the customers that pay for the roof over their heads and the meals that they put into their body. I wouldn't bring my worst enemy's automobile to this automotive shop. They should not be in business if they don't want to give at least an ounce of respect to their customers. I paid the $267 for a tow and $67 of that was to jack my car up from the ruts that they dropped it off in. That way I could put my 2 rear wheels and tires on and get it out of their tow yard. So they ignore the fact that I just paid them $200 for a tow and they expected me to pay them another $70 just to bring some jacks out and have their mechanics jack the car up in their backyard. This is two weeks before Christmas. DNA is something you can't change for these people. I guess they're just born this way. Croooks. Service manager is about as cocky as I've seen and he can't even get his guys to come back from lunch on time. Poster board bad shop. Im a 25 year veteran auto technician. I know fakes when I see them. read more

These guys were great! I had two flat tires the same exact day on two different cars! The exact same tire(rear right)! After blowing out a perfectly brand new (second tire) on the freeway, these guys showed up in 20 mins and saved the day! After the second car was towed they went and towed my first car to the garage as well.Should be done soon. I hope I dont need another tow truck but if I do then I'm calling Apache sands ! Kudos to Tony for prompt service with a smile! Actually lots of smiles and giggles over this particular case lmao ! read more

See all

WOW, PLEASE AVOID THIS PLACE AND LOOK ELSEWHERE. I had a confirmed appointment for 10:00 am on a recent weekday for a tire repair on my motorhome. I arrived at 9:40 to check in and make sure it would be completed before they go to lunch for an hour which I was told twice that wouldn't be a problem. I returned at 2:00 to pick up my coach and they said it wasn't ready because they couldn't break loose the lug nuts and to soak them with penetrating oil. I told them they were removed two months prior with no problem to fix a leak on the inside duelie tire. They didn't seem to care. So, he checked and said they're working on it now and should be done in 30 minutes. I waited and hour and returned and it still wasn't done. They said they finally found the problem and it was a leaking valve stem, but they didn't have the stem. So they had to drive around and find one. How does a tire shop that services RV's and semi's not have vavle stems? Anyway they got the stem put it in and pulled it out front for me while I was paying the bill. I came out of the office and walked up to the repaired tire and could tell the pressure was low just by looking at it. Quick check of the pressure and my gauge read 90 psi, 30 psi low. WTF. So back into the office and they said what should it be at? I said you're the tire people don't you look at stamping on the tire? He said, I'll take it back into the yard and fill it properly. After waiting 15 minutes I walked into the yard and a guy was trying to fill the tire but couldn't get enough air in it. I said why not, he said 110 psi is all there compressor was putting out. I said no wonder earlier in the day they couldn't get the lugs broken loose as the compressor wasn't capable. I said I'm out of here and I'll get my own air elsewhere as you clearly are not capable of doing your job correctly or safely. Really, do they send semi-truck tires on the road under inflated? They should only be fixing bicycle tires. I finally left their facility a 4:45 pm, a whole day. My God stay as far away from this place as possible. read more

Matt was fantastic and he provided great customer service & solved my problem. Since my previous AAA battery was just under 4 Yrs old I got the prorated price on the new one. All is good - thank you for your help! - Matt read more

Dennis arrived before the ETA, was quick, and professional. You have an excellent employee in this man.