Alfredo was great! Was very approachable, honest and knowledgeable. My 03 saturn was vibrating…read morewhen I brake and he found out it was two bad control arms. $806 to fix which is right in line of what it would cost (remember, cheap labor ain't good) Would recommend, would return!

I highly recommend Phillips Transmissions. Lorenzo is not…read moreonly knowledgeable but passionate about what he does. After being told by 3 different shops that I would need to rebuild my transmission, Lorenzo knew about my specific build for an 04 Hyundai Accent and offered a potential solution. Turns out, I didn't need to rebuild after all. He could have easily went through with a pricey sale like most shops would, but ended up saving me a lot of money with an honest fix. He was also very up front in diagnosing the issue and taught me a couple of things in the process. My car is now running great. I am beyond thankful that authentic mechanics exist and will be recommending Phillips to friends and family.

Lorenzo knew exactly what was wrong with my transmission, on my request he promptly built me a new…read moretransmission had it completed and installed within a few days, incredibly fast, didn't expect it that quick. Phillips Transmission was a recommendation and so glad we chose them.

I would definitely recommend them. First time here. My car stalled a couple of times on a long…read moredrive from Sun City AZ to East Mesa. While there I had them do some other basic maintenance. Great service, very fair price. I felt very comfortable with what they told me regarding my car. I will go back for whatever car service or repair I might need going forward.

This shop was close to where I broke down! Thankfully I chose the right shop! They couldn't work on…read moreBMW so that didn't help but they were professional and communicative with me with the limited interaction that we did have! Fun fact, I think you have to have a beard to work there- lol.

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Scott always professional, through, reasonable, and communicative…read more Have used for 13 years

This place came highly recommended by some close friends of mine that know WAY more about cars than…read moreI do. They absolutely did not disappoint! Took my '14 Coyote in for a dyno tune after I did intake, headers, exhaust, etc. Tiffany was super helpful and communicated very well through the whole process! They knocked it out quickly, did a full blown custom tune (not the copy/paste crap or email in tunes that other places use) and the car drives and feels amazing. Everyone there was super knowledgeable and friendly, and it was well worth the money. Will definitely be coming back here as I build up this car into a nice daily, while stacking cash for a REALLY fast car next year

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

I'm so happy I stumbled across AZ AutoMasters! From the moment I walked in, the professionalism…read morewas evident. The front desk was incredibly kind, welcoming, and helpful. As you can imagine keeping up with the rising cost of living is already challenging, and having an unexpected car repair expense on top of everything else is stressful. As a single mom, finding a trustworthy mechanic shop that cares and makes the process easy means so much. I appreciate that they offer a shuttle service. It's so helpful when you still have to get back to work. The complimentary drinks were a nice touch. Thank you to the entire staff for your kindness, professionalism, and for taking such good care of my car. I truly appreciate you all and will definitely be recommending AZ AutoMasters!

Approximately during the Aug 31, 2026 my best friend / coworker experienced mechanical issues with…read moreher car. She didn't have the funds to address the new "check engine" light. She went online and found out this business. They actually help families in need with doing free auto repair. She went there, explained her situation, and they were able to help her. They were so kind; professional, honest and just a God send to her. She told me about her experience and I was truly touched by this business's work in humanity. They addressed the "check engine " light and she was able to go home with one less hurdle to climb. I truly appreciate this company. They've restored my outlook on humanity and I will most definitely recommend this superb business to anyone who will listen. I give 10 stars to the entire staff and especially the owner. May God continue to bless them all. THANK YOU

Update: received a call back and they actually do provide general service on BMWs and were able…read moretake in my X3 today. They were able to take a look at a couple of the diagnostic messages and determine my car is in good shape. They were very generous with the service provided. I would certainly bring my vehicle back for service when needed. A good experience, a clean shop, professional and knowledgeable people. Initial review: I called and asked if they service BMW's (X3) and was told "unfortunately we do not." More of an fyi ... experts, just not on all import autos.

I recently moved to the valley about five months ago, and as time goes by, our vehicles require…read moremaintenance. As I generally try my best to stay away from the dealership, I took to Google and Yelp reviews to find a reputable shop to perform maintenance on my vehicle. My search brought me to Import Auto Experts. Making the appointment was a strange experience. I spoke with someone named Jeannie who was very pleasant on the phone. I informed her that I wanted to schedule an oil/filter change and a battery replacement. She scheduled me and attempted to end the call (in a very professional way), but she never asked for the year/make/model of my vehicle which I thought was weird, so I spoke up and asked, as I wanted to ensure the technicians were using the parts that that I requested. After I asked, she sounded surprised at herself for not asking. No big deal at all. Within a couple hours, she called me back and asked which battery I wanted to purchase. She provided prices, but no information on the battery specifications, so I had to specifically ask. Again, not a huge deal, but I'm used to this information being given up front. Accessing the shop was easy, and there was lots of parking. Their waiting area is nothing special, but it was clean and quiet. I was the only person in the waiting area, so it was fine. If there were more than a few people in there, I don't think I'd want to sit there. Too cramped. After I checked in, I gave my keys, and they said they'd let me know when it was ready. I thought it was strange because they did not have me sign a quote before beginning the work. I thought this was required by law, but perhaps it was a state law and not applicable in Arizona. Also, if something regarding prices changes after the vehicle is in the possession of the shop, I thought they had to contact the customer to let them know of the additional costs before starting the work. Anyway, I basically went in without actually knowing the exact price for the quoted work other than the battery and battery replacement - which turned out that the quoted price I received for the battery was $130.99 and my paid invoice says that I paid $143.99. I personally don't care that much about $13, but if some people might, so that's why I'm mentioning it. I didn't speak up about it at the time as they wanted me to pay before I even saw the invoice. It's mostly on me for paying without asking to see the invoice before tapping my card. The bigger disappointments were discovered when I got home. After arriving at home, when I went to gather my things, I noticed that my seat was a little dirty. Nothing that couldn't be cleaned up with a damp towel. Then I noticed there was a dark liquid substance on my door handle. I'm thinking either the technicians hands were dirty, or perhaps the silver foil was removed from the bottle of oil near my vehicle and it splashed on it as it wasn't that much. These weren't big issues as I easily was able to clean it up myself, but the bottom line is there is clearly some lack of processes that either aren't being followed or don't exist at all. I don't take my car in for maintenance/repairs for it to have to clean up after them. Overall, the prices for my oil change and the battery swap were fair, and the work was done in a timely manner. I'll probably go back and give this place one more chance. But if the end experience is the same, I'll probably try to find another shop.

This is the second time I've had them do exhaust work on my 2000 Chevy Blazer couldn't ask for a…read morebetter shop great service great price!

Yesterday my mother called this location to ask about parts because she prefers OEM on her car and…read moreSteve's daughter Shyra answered the phone and was completely rude and unhinged. This is why I always make my mother put her calls on speaker because Steve's wife(Rochelle) and daughter, for whatever reason, have a habit of lying about things and have pretty consistently bullied my elderly mother for years. So apparently the daughter lied and said that my mother cussed her out, which she would never do, so when we got here this morning Steve told my mother you can't come here anymore instead of calling her and canceling it and having the guts to do that knowing she would be driving all the way in from Flagstaff. The behavior from his family is something documented on Reddit in several threads about mechanics around Phoenix, yelp, and other parts of the Internet so it's incredibly easy to verify this information and since his wife and daughter are now answering all of the complaints posts on yelp, I'm very curious to see how they respond to my very honest review. I also have that phone call recorded so I might post it on YouTube and link to it here to expose the obvious lying by Steve's daughter and i'm taking it to another mechanic to have them look at the work that was just done on it with the water pump and timing belt to make sure it was done correctly. In the short time that I posted this review, several people reached out expressing how many problems they had at A1 auto and recommended two mechanics in Apache Junction and Mesa and I've already spoken to both on the phone and not only are their mechanics knowledgeable, but their office staff is spectacular!! I consider this a good thing because now we have better places to get car repairs done! This community on Yelp really comes together to help people when it's needed.