Great prices and estimates on repairs. Very convenient, and will be back for further services in…read morethe future.

This was our first time visiting Ron Fassl Automotive Center. Ron worked on our AC in our Buick…read more We got our car back the same day. The air is ice cold and the price was very reasonable. This was a good experience. We will use this shop again.

I dropped by the Aamco store on Southern avenue in Tempe on 1/26/18 to have the brake pads replaced…read moreon my 2015 Jeep. I had a coupon and felt that the $129 per axle was a fair price. They took my vehicle for a test ride and determined that the brake pads still had a lot more life left in them. It would have been easy for them to replace the brake pads anyway and I would have been now the wiser. But this is what made the experience different, Tom Schuldner, the store manager went out of his way to let me know that the brake pads had a lot of life left in them. He could have done the work as I requested and I would have driven away contented. It's refreshing to see an automotive repair shop with integrity.

I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

I've used Automatic Transmission Exchange for two of my trucks…read more 1985 4wd Suburban- They gave me a price window for repairing my non-working transmission of at least this much but not more than that much. The removal, rebuild and re-install came in under the big number and the transmission has worked flawlessly for years. And the work was done on time! 1999 4wd Suburban- I had noise in the transfer case AND rear axle. Again they gave me a price window and the work was done on time and $300 short of the big number. They installed an upgraded rear case on the transfer case to replace the original problematic model. (See the internet) I recommend these guys to everyone and will use them again if a transmission/transfer case/axle problem ever comes up again. I found out about them from Mark Salem's Trusted Shops website. They are straight shooters, you have to be for Salem to recommend you.

Took in My 2007 Toyo Tocoma With 419,000 miles in for a complete tranny overhaul , did a great job…read more! looking to get to 1/2 mill at least

My first time here. The lobby was very nice. Well maintained with complimentary water, coffe, and…read moresnacks. Super friendly staff. I had my oil changed and bought a new set of tires. I appreciate the free digital inspection report with the photos and videos that show what's happening with my car. Liam was my service advisor and he was super nice. He and Todd helped me find the right tires at the right price. Adam, the technician did both services really well. I will definitely be back for any future automotive needs.

Maintenance taken care of in a timely manner. Suggestions on future care; considerate techread more

Had a great experience at first class auto service. Andy and everyone there was extremely helpful…read moreand were able to take accommodate after market suspension. Prices were extremely fair and lower than the surrounding shops. Highly recommend.

The first time I went here was on the recommendation from Discount Tire next door. They told that…read morethey all take their cars to Fist Class. I really appreciate the recommendation because Andy and the guys have been great. Outstanding customer service and first rate repairs. I keep going back!

Luis was fantastic!!! My AC went out in my car and I showed up so sweaty and stressed out. He found…read morea leak in my compressor and quoted me a reasonable price. He even charged it so I would have AC over the weekend even though it would still leak out. I highly recommend this place! They do not try to over charge you if you're a girl. I ended up having a family friend take care of my issue for me. But I truly appreciate everything Luis did.

I have been having issues with my 2018 Nissan Versa and Luis has been doing his best to solve the…read moreissue. He doesnt try to sell anything, just does what it takes to get the job done. His prices are very reasonable as he is most honest mechanic I have worked with. he was able to get my check engine light caused by faulty wiring.

BBS accredited since 2003! Great place with reasonable pricing. The labor they charged me at $80/hr…read morewhich seemed fair, they explained what was wrong with the van and walked me through the repairs that were needed. Got a transmission rebuilt with an after market transmission cooler added on to help out with my stop and go driving. They also paid for the tow to get it to them which came out to being about $70 savings. I highly recommend this place. I will return to have a followup check.

My son paid good money when buying a caddy from Cactus Jacks These folks were to fix it since he…read moreonly was able to drive it about a week before it left him walking.These folks were to cover warranty work. Weeks went by. He had to by a cheap pickup truck to get to work. Finally he got the car back. It wasn't fixed and again it was back to the repair shop. Where they said they didn't cover this problem. Must be electrical they claimed. Not covered. This is a scam shop for sure. When they can't make it right they decide it's not in your policy after weeks of trying to fix it. And my son's been driving a used I'll truck that's faithful and trustworthy with no problems he paid 1/4 of the price for! Don't buy from these people none of them. From the dealership to the warranty program. No Good!

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Scott always professional, through, reasonable, and communicative…read more Have used for 13 years

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...