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    Phillips Transmissions

    4.6 (10 reviews)
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    Services - Phillips Transmissions

    Auto transmission repair

    Transmission leak inspection

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    11 months ago

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    4 years ago

    Nobody ever helped me waited in the office for over 10 mins .nobody ever came to the office.

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    8 years ago

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    Review Highlights - Phillips Transmissions

    Lorenzo said he could replace the original (164,000 miles), but he didn't think it would solve our problems.

    Mentioned in 7 reviews

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    Super Discount Transmission

    Super Discount Transmission

    (28 reviews)

    BE CAREFUL!!! SCAMERS!!! I brought my car in not knowing what was wrong. It turned out to be I…read moreneeded a "POWER BRAKE BOOSTER" a part that only costs $116.52 and it should only take an hour or two at most. Get this, they charged me $410.50 'for the part and $410.50 for labor you can clearly see I got ripped off!! When I questioned the price they gave me the run around answer. I'm a non confrontationl person and left without causing a seen. I called and went in again and was turned down again. All I asked them to do was refund a portion of my money $410.50 I know they have to make a living as well that's why I'm only asking for half my money back I believe that's fair! So far they have just said it's the other Coworkers fault. I hope they come to their senses before I take them to court and I will! So much for a Super Discount. BEWARE!!!

    *** LADIES BEWARE*** This facility replaced my clutch actuator, which is expensive. Months…read moreafterward, the car was doing the exact same thing as before; hesitating when I shifted into drive or reverse. On a Monday, I called and spoke with Emeral(?). He stated to bring the car in, and based on the time, he could let me know what is going on by the end of the day. I stated that I could have it there by 1p. I was there at 12:30p. Emeral started that he would give me a call before the end of the day. No call from the shop on Monday or Tuesday morning. I called Emeral around 5pm on Tuesday. He stated that they were putting things together and would call me within the next 15-30 mins. Again, I was lied to.  No call.  Wednesday at 10:30a, Emeral called to state that he was waiting on a quote for a part and he would call me as soon as he received it. I stated that he told me that he would call me on Monday and yesterday (Tuesday), and the calls never came. I told him that it was poor customer service to make promises that he wouldn't keep and to have someone's car for that long without updates on what is going on. I advised that if I hadn't called on Tuesday, he would not have called me, and I still don't know what the issue is with my car. Emeral stated, "Yes, if you hadn't called on yesterday, I would not have called you." I state it's bad business to not keep your word. Emeral stated, "What did it matter?" He was not having that conversation with me.  I asked for the total of what was owed. He stated $0 at this time. I advised that I'd be there to pick up the car. On Wednesday afternoon, I went to pick up my car. Emeral stated the conversation by apologizing.  He stated that he felt bad at the end of the call. He proceeded to tell me the diagnosis, which, according to him, was not the transmission. I remained silent. If the shop specializes in transmissions and they were standing behind previous repairs, why did he not call and state that on Monday? Emeral stated that he would call me within the next 30 minutes with a quote for repairs. Unsurprisingly, the call did not come. We all have lives; jobs and responsibilities, and they all require some form of transportation. Most of us take pride in our automobiles and misses them when they are not available to us.  For a mechanic to have a car for greater than two days without a follow-up call as promised is unacceptable.  I'm applauded at the lack of customer service that is rendered here. LEARN FROM MY MISTAKE, find a repair shop that treats customers with respect and whose word is bond. If you don't care about those things, then this is your place.

    All About Transmissions

    All About Transmissions

    (12 reviews)

    This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

    Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

    Phillips Transmissions - transmissionrepair - Updated May 2026

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