I brought my 2001 Ford ranger xlt to get my transmission fixed. It has a 1+2 hard shift…read more The owner was very unprofessional. He had a mix of defensiveness , liability avoidance , and not a real diagnosis. He test drove my truck hard to avoid reproducing the problem, he asked me 3 times if I'm a mechanic and if I can work on transmissions, he was trying to size up liability risk. He handled it poorly. My transmission has a hard1+2 shift handles under normal /light throttle . He should've driven the way I described and knowledged the symptom right away. Instead he tried to dismiss it under heavy throttle (bad test method) then backed out once he knew I've been working on it. My truck drives fine on highway speeds, has no slipping, no burnt fluid or metal, issue is isolated to shift timing/pressure. That strongly supports valve body/hydraulic issue, not a full transmission failure. Bottom line he handled it poorly. I wasn't asking for a rebuild, just a diagnosis . Felt like they didn't want to deal with anything that required real trouble shooting.

I've been coming to Tri-City for about 2 years and have been absolutely impressed by the customer…read moreservice and quality of their work. My vehicle has only needed oil changes multi-point inspections this far. The cost is not cheap, but the value is far better than the quick lube joints and better than the dealership. The owner is involved and the rest of the staff are all super friendly honest & you know they are not going to try to up sell you on things you don't need. 11 out of 10 would recommend to friends and family. They are so good you would feel good sending your mom or grandma there and know they will be in good hands.

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

I was referred to Allstate Transmissions and as soon as I walked in to the office It was a great…read moreexperience from beginning to end Mitch took great care of me. Awesome Customer service, very knowledgeable and they will explain everything to you step by step. Mitch went over and beyond to help me, making sure I got my truck in a timely manner. I highly recommend Allstate Transmissions, I'm a customer for life for sure now and will recommend it to family and friends. Thank you Mitch and Nicole!!! Oscar Aragon

I had a terrible experience with AllState Transmission and would not recommend their services. I…read morewas charged extra for storage fees on my car, but when I picked it up, the part they supposedly fixed was still not working properly and my transaxle sign popped up before I even made the car home. When I brought this up, Nicole was extremely unprofessional and told me I was "lucky" they would even fix it without charging me more for the new parts they had to replace on my transmission--despite the fact that the part had failed and should have been properly repaired in the first place. To make matters worse, when I asked for an invoice showing the corrected repairs, they refused to provide one, leaving me without proper documentation for my records. This is completely unacceptable. I paid for a service that was not done correctly, was overcharged, and was then denied basic proof of what was (or wasn't) fixed. I asked for a refund or even a partial refund on the storage fees considering I was charged more than what I was told and for the car having not been completed correctly in the timeline under which I was informed and billed for. Had to leave work multiple times for their mistake but was told I was lucky to have a fixed car, which I am, but some good customer service would have been nice too. I would strongly advise others to take their business elsewhere. A reputable shop should stand by their work, treat customers with respect, and provide clear and accurate invoices. And customer satisfaction is supposedly their 100% priority but Unfortunately, that was not my experience here.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

After stellar Yelp reviews (4 plus) guided us to AMC, paid over $3000 (for a broken serpentine…read morebelt, AC belts, new radiator etc., with all parts warranted per AMC). Confident and relieved we'd found a "go to" mechanic in Phoenix, one month later the car began experiencing intermittent power steering outage issues. Our son (in college and alone far from home) immediately brought the car back in, but AMC essentially refused to pop the hood, or otherwise even look at the car "unless the driver could replicate the issue". Two weeks later power steering and AC completely failed on a busy highway (due to a leaking radiator hose that ultimately fried the alternator). Paid an additional $800.00 (plus towing) to a competitor to fix what AMC should've caught. Also, AMC hours are now M-Th and of course this emergency happened on a Friday. First time Yelp has led me astray. 9/9/2026 - Owner Gilberto immediately reached out on Yelp below apologizing and asking for submission of additional repairs documentation to handle the case "fairly". To be fair, I did not go into specifics of prior phone interactions with Gilberto - owner - after the car was first towed to AMC and the had to be retowed to another shop due to AMC's inability to handle after hours emergencies (eg., no closed parking, nor key drop or other available). While all calls with were professional and courteous, Gilberto was ultimately unhelpful and disappointing (leaving us with limited options). The fact that AMC refused to do anything after the car was brought in by our son (for scary warning signs similar to the original problems) just prior to a catastrophic (towable) failure on a busy roadway is what is unacceptable. Not saying AMC is a bad business, they just really blew it. For minor car maintenance (oil changes and tire repairs) AMC is probably great. For major car repairs go elsewhere in the valley, please.

I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

The owners are great. Very pleasant. Fair pricing and no complaints! I would highly recommend them!read more

Thank you!! I didn't feel ripped off like I did with other auto shops. The pricing was fair. The…read moreservice made me feel actually cared for; the service was great.

I have been doing business with Adolph's since the 80s, got to know Mr. Adolph really well, he has…read morealways been Honest and trustworthy and very professional knowledgeable in his work, I to this day would RECOMMEND his business beyond and above all other, as a matter of fact I will be taking one of my TH 400 TRANY to Adolphs here soon and as I know for another job well done. HIGHLY RECOMMEND

Before taking your car here for repair, read this. Took my car here for transmission repair. Took…read morealmost 6 weeks to repair!! Car started acting up less than 2 days after getting it back. Then it stopped shifting, had to be towed. Good thing I had AAA. It had NO transmission fluid in it. They also refused to honor their warranty.