The owners are great. Very pleasant. Fair pricing and no complaints! I would highly recommend them!

Thank you!! I didn't feel ripped off like I did with other auto shops. The pricing was fair. The service made me feel actually cared for; the service was great. read more

You can tell the staff works their tail off and cares. Super competitive prices. I would definitely recommend them for your transmission needs read more

Knowledgeable, professional staff. They diagnosed my transmission issue quickly and accurately. The car is back to running great!

Quick turnaround, had the transmission rebuilt. You never want to hear that it's time for a rebuild they made quick work of the issue. Now the truck is good to go! read more

Called to get a price for a transmission and was told they had it in stock. When we arrived the employees/ owner kept saying they did not give us the quote over the phone and refused to sell a transmission and/ or work on the transmission we had. They were rude and it was obvious that they did not want to do business with us once they saw the color of our skin. Unless you are a white male, I do not recommend this establishment. I wish I could give this zero stars but a one star is the lowest I can rate my experience with Pete's transmissions read more

I can't think of one thing they could've improved upon while they took care of my truck. If I ever need transmission services again, you can bet I will come to transmission! read more

I had my transmission replaced on my 08 avalanche. Hands down the best quote I got around town and very quick professional service. I dropped it off on Thursday and on Monday morning they called to tell me the repair was done and truck was ready for pick up. Thank you very much for the service I will definitely recommend your business to other. read more

A few months ago our Transmission on our car that we brought brand new in 2016 finally gave way. My husband had found them, I am not sure how or if it was recommended by another business. But, we like the fact that they are Family owned! When we met them - it was just the right feeling you are in good hands! I love their decor - some are super funny. They were communicating with my husband at all times, finished as they said they would, and very honest people. So hard to find these days and very happy we found Petes Transmission. I also enjoyed having a chauffeur everyday..Ha! read more

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For 1150 they will half ass a trans rebuild th350, still caked it dirt, rtv metal shavings piss poor just like the owner.....just go to a REAL TRANSMISSION SHOP! GARBAGE! read more

Pete's Transmission - Metal shavings - Auto Repair Near Me - Phoenix, Arizona

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I needed a transmission for my vehicle. They were recommended I called several time asking them questions and every time they answered and gave me information. They were very cordial on the phone for me and when I was ready, I scheduled an appointment to bring it in and I got my vehicle back in less than a day and a half, but I was expecting a week. As of now running well, that's far was happy with the service. (ps I never give Great unless they go above and beyond customer service- I've worked in customer service for almost 30 years and look for that). they were very close to that read more

Petes rebuilt the transmission in my 2013 Chevrolet Silverado 1500, I had intermittent problems with it which I took to them during the first year under warranty, they said they were unable to replicate the issue. A couple months after the warranty was up the transmission went out. I had to pay to have them rebuild the transmission again and the same exact thing happened just after 12 months. they were always polite but I am now paying for my 3rd transmission rebuild in 3 years. I am using a different shop and would not recommend using Pete's based on my experience. read more

Pete's Transmission - Auto Repair Near Me - Phoenix, Arizona

Horrible customer service from whomever is answering the phones, sounded like a manager or owner. I called the office to see if I can drop off car for transmission inspection and I literally got yelled at about their lot being full and that I cannot just drop car off. Very rude customer service. read more

I own/operate a small auto repair shop here in Glendale AZ (JP Spinwrench Auto). I have been dealing with Pete's (Pete and Family), for many years. These are good, honest and trustworthy people. I would not use anybody else for transmission work. read more

Very nice. Family owned . Recommended them. Very honest. Old school business. Hard to find now a days honest automotive places. read more

Had my transmission replaced in my 97 f250 7.3psd here 3 years ago and had problems with it from day one. Got it back with loose mounting bolts that I only discovered while trying to locate trans fluid leak. After bringing it back to them a number of times they refused to acknowledge it had shift issues and blamed it on the computer. Less than 80k miles later and it needs another complete rebuild on a trans that should have lasted closer to 200k miles. 0/10 do not recommend. read more

Don't even recognize these people. New regime is horrible. Lousy customer service, not personable whatsoever. If you want to get treated like garbage? Called them they will hang up on you. read more

WOW, what a difference from my awful experience at the last Transmissions shop (check my reviews, be very aware of that awful shop). Pete... was very helpful on the phone. Stayed late so that I could drop off my Bronco for a transmission rebuild. Price is great! Service Great! This is how you treat customers... Thanks again Pete for raising the bar for Quality Transmission repairs in the Valley!!! J Update...Feb 2016 great job. Very happy. Update... Apr 2018 still running great! read more

Pete's Transmission - 1979 Bronco, Fresh C6 Transmission thanks to Pete and his Team! J - Auto Repair Near Me - Phoenix, Arizona

I had a transmission put in at Pete's and the driveshaft wasn't installed properly. Got a year warranty but it serves no purpose if you break down out of town. I called and talked with Pete asking if he would help pay for the U Joints that broke, he said there's nothing he could do and giggled at me. I'm out $275 and he could care less. I wouldn't recommend this shop to anyone. Also if n a side note they installed a battery for me and the bolts used weren't even made for a batter. just rigged up and both terminals were loose. had to buy new bolts. be very careful with this guy. read more

I originally called Pete's transmission to get some work done on my truck, on a Friday morning. Didn't hear from them all day Friday, not sure if they work on Saturday but didn't hear from them. Waited until Monday morning after 8 o'clock called them back again, the lady that answered the phone asked me if I could text her the Vin number because she was just way too busy to write it down, so she gave me her cell number and I sent over the Vin number for my vehicle on Monday morning, here it is Wednesday, Apparently way too busy to work on my vehicle, Taking it someplace else, i've read some good things about pete's transmission, had two people refer me to Pete's transmission, I will not refer anybody to Pete's transmission because of their customer service. I thrive on customer service that is my job, when I come across a company that doesn't deal with customer service I do not do business with those people. You lost out on a very nice deal, read more

I didn't get the pleasure of working with Pete's transmissions just because my type of transmission was not one that they work with but I'm really glad I called in. Aften provided some great insight and advice and I really appreciated the overall customer service she provided. read more

PLEASE READ FURTHER HAD TO UPDATE!! I had a great experience with Pete's and the Dodge 2500 drives so much better with the rebuilt transmission and transfer case. Their customer service is top notch and their mechanics know what they are doing. Thanks again for getting me back on the road! Update. The transfer case that they supposedly rebuilt was not done properly. The transfer case started to vibrate really bad turns out the output shaft was loose and the bearings it sat inside of started to wear the case. This was discovered by Arizona driveshaft after they opened the case up. Pete's transmission response is if you'd like a rebate of your 850 dollars bring the transfer case back. Granted this case is worth about 1-1.5k dollars as it sat before they ruined it with their "rebuild". The only way I can buy a rebuilt transfer case is with a core or you'll pay a 750 dollar core charge. So now I'm without a drive able vehicle until December because I can't afford to buy a transfer case with out a core. DONT WASTE YOUR HARD EARNED MONEY HERE! If you get burned you'll be on your own. Pete was extremely rude to me on the phone and questioned how he'll know if this is even the transfer case he rebuilt. I assured him that I have photo evidence of my transfer case date stamped with serial numbers before Pete's ever got their hands on it(it's now sitting in boxes at his shop). Rewind six months when this all started because my transmission broke I trusted Pete's and I knew my manual 271d transfer case needed rebuilt because it was going into neutral as you drove down the road. I tell them I'd like it rebuilt because of this major issue. They pull it out and say the transfer case is all good nothing wrong. They complete the tranny rebuild and get the truck back and the very next day the transfer case pops into neutral when driving. At this point I'm a bit frustrated because now I'm with out a truck again and need to get the case rebuilt. So I take it back to Pete's and they "rebuild" the transfer case for a price of 850 dollars. Then it fails and I was offered my angry deal from Pete the owner to bring the case back if I want my money back. Well Pete if I'm not mistaken I didn't buy a transfer case from you I bought a rebuild kit....so how is this fair to the customer to require them to give you a part of their vehicle to receive a refund for an expensive piece of the vehicle that YOU DAMAGED??!?!?!? When all you did was bearings and seals maybe 200 dollars in parts!! This is totally wrong and as a business owner I hope you're willing to correct the problems you've caused me and my family. I will share with anyone I can to avoid your shop because of the treatment and poor quality of work I have received. Take your truck to FSR if you need a HD diesel transmission done. Do not use this shop unless you're ok with giving your money away, lots of down time on your vehicle and one big headache. To Pete's response this is untrue that I was happy with the resolution I'm still out almost 500 dollars from other shops diagnosing problems that you created. I'm not sure that Erika even had this transfer case rebuilt because I was told multiple times it would be done in house even though you have told me that your not capable of rebuilding a 271d in house. This was also not outside of SAID warranty I have phone records of calls to your company before the 10 days outside of the BS 6 month warranty you placed on something that you ruined. Then to tell me that the only way I'll get any money is to bring you the Transfer case back which wasn't your transfer case to begin with I gave you permission to rebuild it not destroy it and then take it from me only to I'm sure rebuild it and sell to another unsuspecting customer. You can spin you side of the story however you like. However I've kept detailed records on all calls and issues I've had with your shop since day one. Pete the owner is terribly rude to treat someone the way he did on the phone was not appropriate and totally uncalled for. I'll just spread the word on the way you guys take care of your customers! read more

I had my 2000 Toyota Tundra transmission rebuilt here to install myself and they guaranteed their work ! I brought my truck back a month later due to an odd noise after installing the new transmission and they fixed it free of charge. The turn around was great too, my transmission was rebuilt in 4 days and when I dropped my truck off I had it back the next day. Highly recommend! Friendly staff, good pricing and quality work! read more

Just a few days ago my transmission started slipping a bit. Then on the 101 it started making some very nasty growling noises. Got into a parking lot and every gear acted like neutral; my transmission was TOAST! Looked into a lot of different shops and was really starting to question if I should even keep my van or just get a new one because of the high costs everywhere I called for rebuilt transmissions. I heard about Pete's Transmissions from a trusted mechanic. Because of their reviews on Yelp and a few other places I decided to go for it. When I called, Erica answered the phone. She was very knowledgeable and answered all of my questions to my satisfaction. When she learned that I drove a van she immediately asked if it was a work van. I said yes and she quickly figured out what it would take to get it done as fast as possible so that I can keep working. My van is my office, warehouse, workshop and lifeblood of my business! I had my van towed to Pete's Transmissions on a Thursday afternoon. Friday morning Erica called me letting me know I was good to go! Very good turnaround time! My transmission repair included a 12 month warranty and was HALF the cost of most other places I called! When you show up at Pete's Transmissions it is clear that they know what they're doing and they do it well! My old van is driving better than ever before! read more

I bought a '67 Chevy Malibu and within a week, the tranny gave out. I was pricing all other places and got quotes from $975-1400. Then I came across Pete's and the website was clean &direct. I called and the woman on the phone was very helpful in providing me info and told me $850 out the door. I thought about it and called back and got a gentleman by the name of Clyde. He was friendly, confirmed the same info I was already given. I had the car towed Friday Evening & by Monday I was told she was ready. The car runs excellent. The tranny is strong and picks up with ease. 110% happy with Pete's Transmissions and would send anyone there who needs Tranny work. read more

I had my truck (2002 Chevy 1500 Auto transmission) fixed at petes, great customer service, unbelievable price (super low )trust me you will not regret it, the shop looks awesome, And they aren't bogged down with other non transmission repairs, I will only go to Petes from now on and refer everyone to Petes transmissions, he will give you a great quote and a great price, I can't say enough good thing about Pete, but you are the man, thanks to Pete and his creww..... read more

My 1995 Ford E350 had shifting issues suddenly and without warning. Having bought the van nearly new, I had experienced these symptoms a decade ago. Additionally, my wife and I asked Pete's transmission to check the last three-speed tranny Ford made (C6) a few years ago as we'd moved from Indiana to Surprise, AZ for safeties sake. Pete told me the transmission had been well maintained and operated like it should on a test drive. I considered both experiences. Like a fool, I asked the local Big O Tire store if they could install a vacuum modulator (convenient distance-wise). This external transmission component I found all three possibilities at NAPA for $24 (still, I was guessing). After our van sat the fourth day at Big O's, with no return phone calls - day four, a call came to tell me they couldn't work on my van as they couldn't or wouldn't borrow the correct scanner from any auto parts store. The ONE transmission shop I know is trustworthy, Pete's Transmission, I called and Pete said to get the van down there. The next morning, one of Pete's guys called to tell me the van is ready! He told me it was the vacuum modulator! Pete went the extra mile to wait for the flatbed tow-truck to arrive (late) so to park in a safe place! You best go to Pete's Transmission as a franchise tranny shop WILL CLEAN YOUR PLOW; notorious for scamming people. read more

i bought a unit from them. turns out "" i broke it"" when i take my truck in. they give me poor customer service. rude and unprofessional behavior from pete and his daughter. . their mechanics were telling me their crazy and want more money... originally they said well fix it with the warranty.. then i got called back they daid i broke it and we agreed on $400 for labor to repair it. couple hours later they call me saying my flywheel broke the transmission that they were going to put a smaller transmission (adapt) on my truck. claiming i had wrong unit this whole time. asking for more money and saying they can find the right flywheel for my pick up.and will just charge me for it.. so i went down there and pete n his daughter. were being azzho13s and charged me $550 for labor. because their transmissions come with 1yr warranty none of the parts where paid for just warrantied out for new ones but since i didnt let them adapt the small transmission on. pete got all mad and his daughter was telling me to take the broken transmission as is and tow my truck tf out of there. i was like excuse me but when you tow your vehicle to any shop. is to get it fixed not to deal with unprofessionals money hungry mfs. the unit i got had messed up harness inside and im sure they left it as is just replaced the case i broke.. i hope transmission holds for a year or longer. their helper ralph apologized for pete and his daughter behavior when i went to pick up my truck. . but still doesnt justify the bad experience i received when i just needed my truck fixed. not asking nothing for free paid $900 for unit plus $550 for labor. they have alot of business to treat people how they did to me. i see more good than bad reviews but the bad ones are bad. read more

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Great place to have your transmission work done. Had a problem with a transmission bought from them, and while just over the one year warranty period and they took care of it! Glad to see a company who not only provides great service, but stands by their work. read more

Pete's replaced my 4L80 transmission with absolute garbage. Returned twice under warranty for a total of 3 weeks down time and still had trouble. Just a patch job builder, don't expect anything of quality. read more

I caint understand why this place has such positive reviews, then realized that it must have been for people who REALLY needed a transmission rebuild. I am a single mom, who has a limited income and after reading the positive reviews about petes transmissions, i decided to put my trust in these people.. BIG MISTAKE.I brought my chevy cobalt in after talking to the owners wife, the owner was very nice or welcoming so i talked to his wife instead, on the phone about how my car engine light is on and is throwing two transmission codes at me. Without even looking at the car she told me it's going to be $1650 to rebuild my 2010 chevy cobalt transmission and will take 3 to 4 days at maximum to rebuild, I was impressed that she could already give me this information. So I take the car into drop it off on teusday morning and go home, then I call back later that day and ask how it's going, she said it's doing good and she assures me that the mechanics are working on the car and to call back the next morning and that the mechanic will let me know what was going on with it. Two more days go by and i give the transmission shop a car to ask how my cobalt was doing, a mechanic answers the phone and informs me that the car hasn't been looked at yet because they are still working on other cars, I explained to him my frustration that the owners wife told me it would only take 3 to 4 business days and i explained to the mechanic that I've been missing days of work... my mom called the owner to figure out what was going on and he said "you know what, I have 40 other cars to work on, just come over and pick up your cobalt im not going to work on it anymore." (Which they never even worked on to begin with. The problem wasn't hoe long it was going to take, the problem was that they gave me a time and a price at which the car would be done and ready, which is unprofessional as you caint quote someone a time and price just to get them in the door, that is bad business and demonstrates bad communication skills, and as far as the owner goes, he needs to brush up on his social skills because he is very rude and doesn't communicate what is wrong with the vehicle... I picked up my vehicle and too it to Tony's 5 Star Transmissions and they told me that the always have to repair whatever petes transmissions does and I'm not the first to complain about petes transmissions. It turns out that my problem was electrical and petes was trying to sell me a transmission rebuild I didn't even need, same this happened to the other 1 star review on this site,. I do NOT recommend this place, the owner isn't nice and just wants your money, please go to Tony's 5 Star Transmissions, they are nice and trustworthy and will not turn you away!!! read more

This place is honest and doesn't gouge on his prices. Not in a great neighborhood however it's well worth the trip knowing an honest, trust worthy shop is working on your car. It's a typical auto garage, meaning its greasy and dirty but it didn't bother me one bit knowing I was in good hands. Recommend this place highly!!!!!! read more

They rebuild my transmission it didn't last 500 miles and stopped working they wanted me to pay them again to rebuild it they don't stand behind there warranty would never use them again read more

I took my '95 Ford F150 4x4 in for a replacement of the front transmission seal. I dropped it off when they opened on Monday Morning and the Mexican American gentleman told me that they had a free rack and they would get it on the rack right away. He said they would call when they were finished. This was an in and out R&R with now major issues with the tranny. The truck had only 81,000 miles and was shifting flawlessly. When I hadn't heard from them by 4 PM on Tuesday I called and Ericka told me that they were just putting it on the rack and it would be finished on Wednesday. No call on Wednesday by 3 so I called again only to be told by Ericka that it was just going up on the rack. On Thursday morning, I drove back to the shop on west Polk (I live in Tempe) and the truck was sitting in middle of the shop, pretty much where I had seen it the day I dropped it off. I went in and talked to Ericka who told me it was gong up on the rack immediately. I saw that the truck had been moved while we were talking and someone was getting the rack ready for it. I waited until I actually saw it on the rack before I left. The work was completed that day. I don't mind the wait, I mind getting jerked around. All in all, Pete seemed like a decent guy, the truck was done very professionally, the tranny worked great and the price was right. They also replaced the rear main seal while the tranny was out. I would highly recommend them. The shop doesn't look like much but they are knowledgeable and always courteous. I would do business with them again even though the drive for me is significant. I owned and operated my own transmission repair shop in Tucson for a number of years and realize the problems that can occur. read more

I could not be more satisfied with Pete's. Unfortunately, my '06 Exploder had a serious transmission issue. At first I thought that the needed repair was related to an insurance claim from a few months back. While the needed repair / rebuild was not related to the previous claim, Pete's Transmission came HIGHY recommended by the repair shop and my insurance company. While I was given the opportunity to have my vehicle towed to my own shop of choice - I took the recommendation. The repair was completed as planned. My telephone calls asking for updates and follow up of the repairs and improvements were addressed with details and patience as I have just about ZERO knowledge of transmissions! read more

Pete's was great. I dropped my truck off at 1:00pm and it was done by 10:00am the next day. They were also the best price I found. It's been two weeks and my truck shifts perfect. Thanks Pete's. read more

Have to say Pete knows his transmissions. Had my avalanche in and out so quick for about half the price elsewhere. Friendly people who you can tell have been here doing this for a long time. Quoted a price over the phone and no hidden fees. The other transmission place I went to said they would have to actually take my tranny off to give me an accurate quote. They quoted 2000-3000$ which is a big gap. It was 1150 out the door here at Petes It was the holiday and they still had it done in 2 business days. And I also had a complicated payment situation which they made easy and painless. Thanks again for knowing what great service means! read more

Place is great. Always fast at fixing your vehicle and priced right. Definitely recommended when your having car trouble.

Had a lot of work done on my 1996 Bronco at Petes. Transfer case rebuilt 3 times to get it right and 2 times on the transmission. Just picked it up today, not just a quick drive as I live in Williams, Az. The clown that I had to deal with was named Clyde, rude, unprofessional and doesn't give a shit about the customers. I brought my truck home but the transmission still isn't right and I don't expect it to last very long, my warranty ran out on 4-28-17 so I guess i'm shit out of luck when it breaks again. Petes used to be a great place, I don't know what happened but your better off going to AAMCO!!! read more

I found myself needing a new transmission in my 2002 GMC Envoy two weeks before Christmas. I called Pete's and their price was so much lower than other places that I decided it was worth the drive from Mesa. When I called back to let them know I was coming, the transmission they had for me was already sold. Erika had one put together for me. She told me it would be ready at 8. When I showed up at 8, I walked into an office full of random pictures and art. Pete wrote up my paperwork while someone else loaded up the part. The price was exactly what I was told on the phone. I was in and out in 15 minutes. I will definitely recommend Pete's to anyone with transmission needs. This place is a family owned operation that has been done right. read more