January 2024
We were with Cox for 20+ years, because no one else served our area (Owens/Pecos NLV area). First *Cox is exceptionally cr*ppy. Be careful no matter who you sign up with, and "especially" *Cox! Cox and some others, but again, especially *Cox, will sign you up regardless of standing issues in your area, even where a few houses (like E Webb & Kenneth, NLV area) are on the old lines and they WILL screw you around with upgrades, new routers, upgraded equipment, etc. ALL at additional costs until you're paying up to $200 a month for just internet, when they already know there's an issue with the outer box on your pole or lines to your house, that they will never fix, replace or upgrade due to the cost to them. So they'll give you excuses, the run around, throw repairmen and managers at you, and continue to collect your ever increasing bill, while laughing all the way to the bank at your frustrations. Then you'll move on because your internet connection only works a couple days a week, not at all when it rains, and eventually just a few hours a week, and the company refuses to reimburse you for the increasing time you can't connect and are totally without internet. So good luck if you chose a dive business like Cox! Read the many crappy reviews at Yelp, BBB and throughout the internet for proof! Then make the smart decision ... NOT COX. Try Verizon, we've had good luck with it at $60 a month, and a better connection than we ever had with Cox, even when it rains. read more
