Rob Cortez did a great job. walked through everything and was able to answer any questions I had.read more

We have had isp.net for several years and have always had great customer service and support…read more Recently, I had an issue with which I needed help. This time Tina in the Billing Department assisted me in a very professional, efficient and friendly manner. Thank you, Tina and thank you isp.net for continuing to have such helpful staff. Margot R

Beyond shady company that's not to be trusted. The owners pretending to be "concerned neighbors" on…read moreRing posts any time someone makes a report about their internet service being down is massively sleazy. They know fully well that personally soliciting your business on the Neighbors app is against Ring's TOS and yet they continue to act as if they're sweet and innocent in all of it. Anybody that has to be a predator to drum up business that way is bad news!

Ok, my internet was down. Went on line to the provider for help. They tried, but no, not fixed…read more So I'm trying to stay positive, but did I mention my internet was down. Now going on a week. So I go down to Modern Utilities. Milan helped me. I actually sincerely thought, this guy knows what he is doing and going to get me a good deal. I walk out with a new modem and "Man, I hope this works." Everything Milan promised worked. Everything! This is my place. They know their sh*t! The whole office are positive, can do folks! They turned my frustration into success. I highly recommend!

I am giving 5 stars for John and Kevin's exceptional care and customer service during install…read more Kevin was very careful and respectful of my home. I can't help but remember the countless times a cable installer has come into my home and scuffed up my carpet or dented my furniture. Kevin's care has raised the bar for cable install. John was knowledgeable and took the time to answer all my questions thoroughly. My main concern was that I wanted to make sure I could sign into the Directv app as many of my neighbors have had issues with that. He walked me through each step and provided effective trouble shooting solutions. Anyone else would have just thrown a textbook answer at me and insisted that it would work. John went beyond and provided a demo of basic functions. I had mentioned that I don't watch a lot of TV . This was SO helpful to me as I am embarrassed to say I don't know how to use all the new functionalities of the modern remote control lol. He also walked through upgrades and it surprisingly didn't feel salesy at all. Just seemed like he was recounting his favorite features. You just don't expect this level of service with a cable installer. Kevin and John were both exceptional brand ambassadors. If these two were out selling Intech service, I can't imagine anyone ever saying no.

InTech has been great resolving my needs. Especially the associate Sunshine! Sunshine was extremely…read morepatient with my questions and SHE WENT OUT OF HER WAY to check channels and their associated costs for me! Sunshine is great, she deserves a raise! $$$ Thank you!

High prices and worst cuatomer service !…read more I called them this company is very expensive.

Excellent customer service and excellent speed. Recommend Vegas Wi-Fi for everyone. They have a…read moregreat referral program and their prices are great.

Amazing service really love to come here for help for any questions they have very patient customer…read moreservice people

Just like most boost mobile stores it's a hit or a miss mostly a miss.Even when I go to a store to…read moreget help they can't do anything to fix the issue.So they have to call customer service as I did but it's they have the worst customer service agents ever.That is why I have to go a store & hope to get it fixed.The customer service with boost is absolutely a disaster.Its not just random or it only happens once in a while,you call to get help they do nothing.Sometimes when I call i get an agent who says I don't even have an account with them & they try to convince me of that too.Also I would get transfered to many agents & get hung up on.That day when I went into the store that is exactly what happened as the employee try to help me by calling them too.They wore told I didn't even have service with them even though on her computer screen it show I have been a customer for over 5 years.So if i don't have any major issues with my phone I'm good only when I have to contact them it's an issue.They are a good value but is it worth my sanity well that's a good question yet to be answered.

Clear Airport Security: When "Fast" Became a Memory…read more I've been a Clear member since the early days, back when it actually felt like a superpower. You'd stroll up to a pod, scan your eyes, and a friendly ambassador would whisk you straight to the front of security while everyone else was still fumbling with laptops and belts. It was glorious. Now, in 2025? The magic has quietly evaporated. Clear has aggressively grown its membership over the years, which is great for business, but they've failed to scale the one thing that matters: operations. Inadequate stations, same (or fewer) staff at many airports, and procedures that haven't evolved to handle the crowds. The result is almost comical if it weren't so frustrating: the Clear line regularly takes 2-4 times longer than the regular TSA line. I've stood there watching the standard queue move steadily while Clear members shuffle forward in a sad, snaking herd, waiting. I only still have Clear because it's a free perk with my credit card. Otherwise, I'd have canceled long ago. These days, I'm seriously considering just walking past the Clear lanes altogether and using regular TSA Pre-Check, because at least that line actually moves. Here's hoping they reinvest some of those membership dollars into actual speed someday. Until then, "Clear" feels like a very expensive misnomer. Photo shows the super long and stagnant Clear lane...with only one TSA Agent/lane and a single "Ambassador." Next to the TSA Pre-Check with 4-5 TSA Agents and lines.

Avoid at all costs! I let their aggressive rep con me in signing up about a year ago, every time I…read morehave gone to my local airport since, the CLEAR line has been closed. Now, I find out that they auto-renew, so I have to go through a whole process to re-enroll and avoid getting scammed out of another $250.00.

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

Anthony was super helpful! Thank you so much. It was a very great experience! Absolutely great…read morecustomer service.

Here we are with yet ANOTHER network outage. I am SO sick and tired of this..these "outages" happen…read morewayyyy too often when I am paying so much $$ for this "service". And the estimated repair time is almost 4 HOURS from now..give me a break. Not only is the tv/internet down so is my landline. What if I had no cell phone and had to call 911? Thank God Google fiber is in my area now..I am going to do some research and figure out if quantum fiber or Google fiber is better. I may even file ANOTHER complaint with the FCC against Cox..buh bye

Quality - There internet worked pretty well. It did cut out sometimes early in the morning around…read more01:00-03:00, probably due to system updates. They raised their minimum speeds, initially, I was on a 50Mbps speed, but my last speed test showed I was around 80-85Mbps. This did come with an increase in my monthly bill (from $50 to $65) and there is now a fee ($3) that I'm not sure what it is for. Value - The price per Mbps is good. Based on the numbers above it was about $0.75 per Mb. Compared to Cox which offers 50Mbps at $50 is $1 per Mb. So it really depends what you need the internet for and if you prioritize value or overall cost. Service - When I call Century Link, I'm usually on hold for 25-35 minutes when I call in the morning. I couldn't use their website to perform what I wanted so I had to call, but there is no call back option. I also did not have one of my signals when I got set up initially. One of the cross box connections was wired incorrectly so I was only getting one signal. It took a few visits from a technician to figure it out. When I check their website for internet plans, I see there there are two options for a monthly price of $55/month so I don't know why I was paying $68/month, but I wasn't even offered that when I wanted to cancel service. Also be aware that if you cancel one day after the start of a billing cycle, they will not prorate it. You will need to use their service for the remainder of the cycle even if you already have a new provider.

They sold my service to a company that doesn't have access to my area. Duck century Link and duck…read morequantum fibers. They can't figure out how to get me service

I came into this T-Mobile I was so thrilled with how helpful and kind everyone in the store was,…read more through the process of my purchase, and opening a new T-Mobile account. I had the pleasure of working with Craig, Jeret, and Jacob..... I purchased the new iPhone 14 256 gigs and also the amazing T-Mobile 5G Gateway Internet... The manager of the store " Craig " when the phone was ordered, Craig went above and beyond to help me with the phone and the gateway Internet, he also assisted me in the porting rebate, Visa and the bonus rebate Visa card.... I could not be more pleased with my experience in this particular store... All the help I received was such a blessing , when you need a new phone and you decide to go with T Dash mobile, you will be treated as if they know you... The manager Craig helped me tremendously in returning the iPhone previously ordered and also with my trade-in.... This is most wonderful experience, in ordering phones and extras I've ever experienced, and being helped through the whole process. I cannot say enough about the store and these employees.... Most especially The manager Craig. I will recommend to all my friends to use this T-Mobile store

This was an awful experience I am to file a very serious complaint as a senior with disability with…read morehonest notes with state of Nevada on being extorted by a.charleston and decatur female sales and your male manager that is all I need to say you were not honest with needing a new phone in the past for new customer is about 140.oo.i have my receipts. From this honestly this time you thought it was okay to charge over 2oo.oo for a needed phone I never agree d to an upgrade and you would not take my phone back no good my insurance that I pay for was no good n also as a senior who physical difficulties that you were made aware of you are not respectful you refused to give me a new case and screen saver but wanting to charge 80.00 after 205 charge for phone and activation I am honest so I still need a screen saver that you denied in my view I am disabled so.itd hard for me to get rides I have to pay for them I cannot ride a not safe bus so with disability I have 2 or 3 rides to get things taken care of and we could all done this one time thank you a physical and financial hardship for no reason trying to extort for 270.oo around when last time is was 140.00 honestly is very very nefarious not nice and my view and not honest I guess you treat customers cruelly and don't respect women disabilitiesand since you would not take. My broken phone I have to go to the post office and wait for my mail I hope your envelope comes soon or I will the phone back to your store and it refuses by management maybe a social worker in clark county can advocate for me I have never been treated so horribly in my view trying to getting a needed phone my phone was breached and locked up I needed assistance not being exploited I asked for the same phone and your sales person a woman definitely took advantage me and you don't repest my disability I have hi blood pressure and physical difficulties with my back you have really upset very mean thanks your meanness by the mgmt I have 3 trips to your store and post vwhich costs alot of money this my awful upsetting experience that is why a very honest complaint isto be filed in state of Nevada and very serious issues with disrespect of a disability I have experience such meanness in my life as good person 43 years Las Vegas resident you have cruelly for no reason upset me I was honest