Beyond shady company that's not to be trusted. The owners pretending to be "concerned neighbors" on…read moreRing posts any time someone makes a report about their internet service being down is massively sleazy. They know fully well that personally soliciting your business on the Neighbors app is against Ring's TOS and yet they continue to act as if they're sweet and innocent in all of it. Anybody that has to be a predator to drum up business that way is bad news!

Ok, my internet was down. Went on line to the provider for help. They tried, but no, not fixed…read more So I'm trying to stay positive, but did I mention my internet was down. Now going on a week. So I go down to Modern Utilities. Milan helped me. I actually sincerely thought, this guy knows what he is doing and going to get me a good deal. I walk out with a new modem and "Man, I hope this works." Everything Milan promised worked. Everything! This is my place. They know their sh*t! The whole office are positive, can do folks! They turned my frustration into success. I highly recommend!

I am giving 5 stars for John and Kevin's exceptional care and customer service during install…read more Kevin was very careful and respectful of my home. I can't help but remember the countless times a cable installer has come into my home and scuffed up my carpet or dented my furniture. Kevin's care has raised the bar for cable install. John was knowledgeable and took the time to answer all my questions thoroughly. My main concern was that I wanted to make sure I could sign into the Directv app as many of my neighbors have had issues with that. He walked me through each step and provided effective trouble shooting solutions. Anyone else would have just thrown a textbook answer at me and insisted that it would work. John went beyond and provided a demo of basic functions. I had mentioned that I don't watch a lot of TV . This was SO helpful to me as I am embarrassed to say I don't know how to use all the new functionalities of the modern remote control lol. He also walked through upgrades and it surprisingly didn't feel salesy at all. Just seemed like he was recounting his favorite features. You just don't expect this level of service with a cable installer. Kevin and John were both exceptional brand ambassadors. If these two were out selling Intech service, I can't imagine anyone ever saying no.

InTech has been great resolving my needs. Especially the associate Sunshine! Sunshine was extremely…read morepatient with my questions and SHE WENT OUT OF HER WAY to check channels and their associated costs for me! Sunshine is great, she deserves a raise! $$$ Thank you!

High prices and worst cuatomer service !…read more I called them this company is very expensive.

Excellent customer service and excellent speed. Recommend Vegas Wi-Fi for everyone. They have a…read moregreat referral program and their prices are great.

Clear Airport Security: When "Fast" Became a Memory…read more I've been a Clear member since the early days, back when it actually felt like a superpower. You'd stroll up to a pod, scan your eyes, and a friendly ambassador would whisk you straight to the front of security while everyone else was still fumbling with laptops and belts. It was glorious. Now, in 2025? The magic has quietly evaporated. Clear has aggressively grown its membership over the years, which is great for business, but they've failed to scale the one thing that matters: operations. Inadequate stations, same (or fewer) staff at many airports, and procedures that haven't evolved to handle the crowds. The result is almost comical if it weren't so frustrating: the Clear line regularly takes 2-4 times longer than the regular TSA line. I've stood there watching the standard queue move steadily while Clear members shuffle forward in a sad, snaking herd, waiting. I only still have Clear because it's a free perk with my credit card. Otherwise, I'd have canceled long ago. These days, I'm seriously considering just walking past the Clear lanes altogether and using regular TSA Pre-Check, because at least that line actually moves. Here's hoping they reinvest some of those membership dollars into actual speed someday. Until then, "Clear" feels like a very expensive misnomer. Photo shows the super long and stagnant Clear lane...with only one TSA Agent/lane and a single "Ambassador." Next to the TSA Pre-Check with 4-5 TSA Agents and lines.

Avoid at all costs! I let their aggressive rep con me in signing up about a year ago, every time I…read morehave gone to my local airport since, the CLEAR line has been closed. Now, I find out that they auto-renew, so I have to go through a whole process to re-enroll and avoid getting scammed out of another $250.00.

I have been working with Ricky at Bel Air internet for the past two weeks. This is not my first…read morerodeo when it comes to internet providers. However I am very happy to say that this is BY FAR the best experience I have ever had. Yup. That's 5 bright red stars up there... for an internet company! Verizon, Time Warner, Comcast, Frontier? All get a huge "boo" in my book. Ricky in particular has been incredible; helping me to set up service and being there through to the end of the set up process to make sure that everything has been taking care of. Seriously, if you are in an area that Bel Air services get it. You would be a silly person to do otherwise.

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

Shoutout to Marvin for his fantastic customer service, great energy and overall support! He was…read moreincredibly helpful and nipped my internet issues in the bud.

Anthony was super helpful! Thank you so much. It was a very great experience! Absolutely great…read morecustomer service.

Quality - There internet worked pretty well. It did cut out sometimes early in the morning around…read more01:00-03:00, probably due to system updates. They raised their minimum speeds, initially, I was on a 50Mbps speed, but my last speed test showed I was around 80-85Mbps. This did come with an increase in my monthly bill (from $50 to $65) and there is now a fee ($3) that I'm not sure what it is for. Value - The price per Mbps is good. Based on the numbers above it was about $0.75 per Mb. Compared to Cox which offers 50Mbps at $50 is $1 per Mb. So it really depends what you need the internet for and if you prioritize value or overall cost. Service - When I call Century Link, I'm usually on hold for 25-35 minutes when I call in the morning. I couldn't use their website to perform what I wanted so I had to call, but there is no call back option. I also did not have one of my signals when I got set up initially. One of the cross box connections was wired incorrectly so I was only getting one signal. It took a few visits from a technician to figure it out. When I check their website for internet plans, I see there there are two options for a monthly price of $55/month so I don't know why I was paying $68/month, but I wasn't even offered that when I wanted to cancel service. Also be aware that if you cancel one day after the start of a billing cycle, they will not prorate it. You will need to use their service for the remainder of the cycle even if you already have a new provider.

Their customer service is awful. I called to have my late fee removed because they increased their…read moreprices and I had auto pay through my bank. They would only remove the late fee if I did auto withdrawal run by them. That doesn't work for me and my budgeting when they can decide it's time for a rate increase. They absolutely have zero human ability to not read off of a script and listen. It's the script it or nothing. Then I googled locations in town to return their equipment asap and was met with equally rude people that just hang up on you (twice) when they don't know the answer! Awful customer service. Just awful. The internet did work well though. Back to cox I guess.

Long wait times, came here for service only to be turned away to their phone customer service after…read morewaiting 45 minutes. Just left, bought a new phone on Amazon, and completed my sim change through the phone.

Lakshmi was incredible. She handled the customer service representatives with speed and grace. Not…read moreto mention, got me an phenomenal deal. 10/10 recommend!