We have been with ISP.net for 3 years, when they were still LV.net. We switched from Cox because we…read morewere always losing service and I work from home and it was starting to impact that & I was being reprimanded because my contract states I have to provide reliable internet access. Today we had Paul from ISP.net come by because he was upgrading our speed. He was professional, knowledgeable, and friendly! Not only do they offer excellent internet service & professional technicians, the price we pay is so much cheaper than any other company we have worked with! I honestly can't say enough good things about ISP.net!

Mike Cullison has been such a pleasure to work with. ISP is a great provider, we have wonderful…read morespeeds. Any slight issues that arise are dealt with in less than 24 hours. They supply internet to the whole community 360 units and common areas. The internet supplies all our cameras that ISP also supplies and all of our access management for amenities. I will recommend them to anyone I know!

High prices and worst cuatomer service !…read more I called them this company is very expensive.

Excellent customer service and excellent speed. Recommend Vegas Wi-Fi for everyone. They have a…read moregreat referral program and their prices are great.

Beyond shady company that's not to be trusted. The owners pretending to be "concerned neighbors" on…read moreRing posts any time someone makes a report about their internet service being down is massively sleazy. They know fully well that personally soliciting your business on the Neighbors app is against Ring's TOS and yet they continue to act as if they're sweet and innocent in all of it. Anybody that has to be a predator to drum up business that way is bad news!

Ok, my internet was down. Went on line to the provider for help. They tried, but no, not fixed…read more So I'm trying to stay positive, but did I mention my internet was down. Now going on a week. So I go down to Modern Utilities. Milan helped me. I actually sincerely thought, this guy knows what he is doing and going to get me a good deal. I walk out with a new modem and "Man, I hope this works." Everything Milan promised worked. Everything! This is my place. They know their sh*t! The whole office are positive, can do folks! They turned my frustration into success. I highly recommend!

Quality - There internet worked pretty well. It did cut out sometimes early in the morning around…read more01:00-03:00, probably due to system updates. They raised their minimum speeds, initially, I was on a 50Mbps speed, but my last speed test showed I was around 80-85Mbps. This did come with an increase in my monthly bill (from $50 to $65) and there is now a fee ($3) that I'm not sure what it is for. Value - The price per Mbps is good. Based on the numbers above it was about $0.75 per Mb. Compared to Cox which offers 50Mbps at $50 is $1 per Mb. So it really depends what you need the internet for and if you prioritize value or overall cost. Service - When I call Century Link, I'm usually on hold for 25-35 minutes when I call in the morning. I couldn't use their website to perform what I wanted so I had to call, but there is no call back option. I also did not have one of my signals when I got set up initially. One of the cross box connections was wired incorrectly so I was only getting one signal. It took a few visits from a technician to figure it out. When I check their website for internet plans, I see there there are two options for a monthly price of $55/month so I don't know why I was paying $68/month, but I wasn't even offered that when I wanted to cancel service. Also be aware that if you cancel one day after the start of a billing cycle, they will not prorate it. You will need to use their service for the remainder of the cycle even if you already have a new provider.

I've been a loyal CenturyLink customer for over15 years, never missed a payment, always on…read moreautomatic billing, and this is how I was treated. A few months ago, I received a letter saying my service would be disconnected due to issues in my area. I called right away to verify. The rep, Amani, told me to ignore it and said it might be fraud. Then, two to three weeks later, my internet was shut off exactly as the letter had warned. When I called again, Gunjae apologized and promised a temporary reconnection. Then she transferred me to Bathiba, who flat-out said none of that was true and said that when service is disconnected, it cannot be connected back. How can three different representatives give three completely different answers? It was obvious no one knew what anyone else was doing. No communication, no accountability. And on top of that, the service itself was already unreliable. After 15 years of loyalty and on-time payments, I expected basic honesty and competence. Instead, I got misinformation and disconnection. I cannot recommend CenturyLink. Avoid this company if you value your time, your money, and your peace of mind.

I was a member with cox for over 15 years. In those 15 years I went from 79$ to 90$ to 100$ to 115$…read moreto 140$, I was just fed up with them charging me for going over. In 15 years no promotions or discounts or anything for being a loyal customer. Well no more Im done with them and canceled my service. Good luck charging ppl 140 for Internet cuz I sure as hell ain't paying that. I made the switch to Verizon 5g home internet and so far for my needs it's been working out. And I only pay 75 bucks a month for the ultimate plan

Shoutout to Marvin for his fantastic customer service, great energy and overall support! He was…read moreincredibly helpful and nipped my internet issues in the bud.

I attempted to opt out of a bulk‑billed internet service that is not installed in my unit, yet I am…read morecharged the same rate as residents who receive full service. This provider relies on mandatory billing and restricted consumer choice, rather than competing on quality or price with mainstream options like Spectrum or AT&T. Billing residents regardless of access or use raises obvious concerns for anyone paying attention to competition and consumer protection in broadband.

I've had a hard time dealing with many ISPs customer service centers. I get passed off to this…read moreperson, and that person, and it just reached a point when I couldn't take it anymore. And as a business owner, I can't spend time on the phone when I have business to drum up. Fortunately, I met a representative at a random bar on Fremont. He gave me his card and i decided to give them a shot. What did i have to lose. Not only is their customer service impeccable, they help me understand what all of my options for tech services are, without forcing my hand just to gauge me for money. It was nice to feel like I can trust them.

Bad experience! Technician could not install as he said…read morethere was a tree interference. That they would have to contact our neighbor about moving their antenna receptor in order for us to receive service. On top of that I mentioned to Christian I was skeptical about someone on my roof. Famous last words, "we do this all day, no problem ". I highly DO NOT RECOMMEND. The damage the tech made, small but significant for Las Vegas when it rains. Needless to say, will not be going with this company.

Yes until now we have Had Cox but they beat Cox by a long shot price and service they have some…read morespecials and we have always had connection problems with cox so this is a Big relief.

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

I got a refund and an acknowledgment of the error that was made, but it did take me about 10…read moredifferent follow ups. I'm still a customer of Verizon three years later so I'm updating my review to four stars as they have really good quality cell phone service without call drops. But there has been a blip here and there in regards to customer service for example, my hotspot was broken for a while, and I had to follow up with customer support three times.

Phone trouble today my phone died walked into Verizon Sid so welcoming sweet kind knowledgeable…read morejust a blessing god sent help us will only ask for him thankyou Verizon absolutely amazing experience the twins