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    WeLink Communications - Henderson

    3.0 (28 reviews)
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    Speeds
    Bryan S.

    I've had WeLink for about 60 days now. Started with 604mbps down 550 up. Speeds have continued to increase. This morning I'm getting 804 down 717 up. $80/month unlimited data compared to cox 1gbps down 30 up for almost $200/month? No thank you. I tried the 30 day trial and called cox in the middle of it and said come get this equipment. I work from home, stream on twitch, and upload content. I'm literally getting 71 times the upload speed of cox basic 10 up. This was one of the reasons I knew the switch was happening. Try it out. When you do the trial make sure you connect everything to it to get a full experience. I've gotten a couple friends to switch over since my conversion. Hey WeLink starting a referral program will work in your favor I have 5 more ppl looking to make the switch soon. They all asked me for a referral code. Im just saying

    Speed test
    Peter N.

    Had Welink for almost a year now and it has been nothing but perfect! My speeds are consistent, reliability is awesome and they always go above and beyond to satisfy my needs! Forever done with cox thank the heavens for Welink

    Speed test result!
    Ron H.

    Do NOT get WeLink... Unless you can get it dirt cheap! Its not reliable as a stand alone and they fail to deliver what they promise! Additionally, don't get WeLink unless you plan on keeping Cox or another ISP for backup. I was one of the few that first accepted Welink under contract of $65 per month for 5 years and then $30 per month for life. Here is how that is going for me. First started out with 400 down and 220 up. Consistent in the beginning any time I ran a speed test. Now I'm 600 down and most the time single digit up, sometimes better but never what I was promised. Spoke with supervisor of customer service who verified to me that would be my new norm. My system is part of what is called the legacy system. Meaning, its outdated and they won't be doing anything about it. So, that's what you get for supporting a new ISP company. I'm currently unable to watch football as the system went down, again! I will be contacting Cox to get backup ISP. Since both are unreliable, at least they both won't be down at the same time. If you are a gamer, do NOT get WeLink. Also, some technicians are quite rude!

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    3 years ago

    Super fast internet. Great price. Beyond excellent customer service and tech support. Happy, happy,

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    4 years ago

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    Jason S.

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    3 years ago

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    Jason S.

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    4 years ago

    Great service, very consistent with speed, customer service top notch and outstanding. I'm very happy with the service.

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    Jason S.

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    4 years ago

    Way faster than cox. Pete's Awesome!!! Conner is awesome too!!! Work with them and no one else!!!

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    Cox Store

    Cox Store

    (242 reviews)

    I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

    Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)

    CenturyLink

    CenturyLink

    (171 reviews)

    I just had CenturyLink services installed in my Seven Hills/Henderson home and am very, Very happy…read more (I saw all the bad reviews here and felt I owed it to CenturyLink to share my good experience.) Earlier this week, a Century Link rep knocked on my door to pitch me on services. After quizzing him about internet speeds and the cost for internet + a good premium channels package, I invited him in. I ended up signing up for bundled services of 10M of internet + Prism Premium TV (includes tons of digital channels + HBO, Showtime, STARZ, Cinemax, Encore, plus all On Demand) with DVR for two TVs, all for $140/month. (If I hadn't wanted Premium, there were three other packages and all were very nicely priced.) The installation guy made quick work of things today. The whole system is wireless; the guide and remote are easy to use; and the internet is good (14MB -- about the same speed I was from Cox on slow days even though I was *paying* for 25MB). Also, there is no channel-change delay (something that drove me nuts with Cox if I wanted to quickly flip back and forth between two channels). In addition, the CenturyLink DVR boxes let you watch and/or record 4 shows at a time. And with the Prism TV app you can watch TV on any device in your house (laptop, iPad, iPhone, etc.) My monthly Cox bill was $210 and I was only getting HBO and Showtime -- so bottom line, I'm saving $70/month and getting more premium channels and solid internet service. And I got a $100 Am Ex gift card for signing up (the online registration for that was easy). I highly recommend CenturyLink and would advise you to call my very nice sales rep -- who is also the area General Manager -- who is with a company called Provision, an authorized CenturyLink reseller. His name is Bobby Lyman and his direct line/cell is 321-265-2004. (He used to live in Orlando, so that's a Florida area code -- but he lives in Vegas now.) UPDATE ON 4/6/14: I see that some of the negative reviews/complaints are based on (1) installation fee disputes, (2) issues with prices, and prices going up after a year and (3) customer service issues when canceling. It's certainly possible that some sales reps are not as honest as others, but my sales rep Bobby (1) waived all the installation fees, (2) informed me that service rates were promotional for 1 year and would increase by about $20/month in a year (still cheaper than Cox), and (3) gave me his cell number to make sure I get good customer service (which I assume is good for him as a rep of the company). UPDATE ON 4/9/14: Wanted to add a note now that I have had service for four days. The internet is streaming well above 10M most of the time -- averaging 14/15M -- and the TV service has been great including quick download times for On Demand shows. Very happy. UPDATE ON 8/4/14: Because I'm now working from home, I went back to Cox for high speed internet service (50MB) for my business as of July -- but I am happily staying with PrismTV. I love having ALL the premium channels in digital. (Also, when I called Century Link to see whether I could pay for faster internet speeds and was pretty disappointed to find out that I couldn't because it's not available in my area, the service rep took another $20/month off my bill through the end of my contract. All in all, while I feel bad for those who say they have gotten poor customer service from Century Link, I myself have gotten very good service.)

    Century Link is the landline telephone service provider for my home in Las Vegas. For decades I…read morehave used "autopay" for the monthly telephone bill. Recently, I noticed that a monthly payment was missed. I called in to inquire. The call center (domestic) explained that Century Link recently had a software update. The software update inadvertently cancelled my (and a lot of other customers') autopay. But since it was their fault, there wouldn't be a late fee. I noticed that I could pay my bill (now two months) with a credit card. I asked if there was a convenience fee to use a credit card to pay the bill. I was told "no". (#1) I had to call into a call center, endure their telephone tree, and be placed on hold to inquire why my bill wasn't paid. (#2) The representative admitted it was the company's fault--but when were they going to reach out to me? (#3) There was a convenience fee on credit card charges. Like a lot of organizations, when things are on automatic, everything's "okay". The minute something goes wrong and needs human intervention; the process to fix things is inconvenient. And while the convenience fee for the credit card charge was low, apparently the call center can give you inaccurate information. I hate to assign this review to a store, because my commentary is related to back-office operations. But where is the regional management office for Century Link? Apparently, that's a really big secret.

    Verizon

    Verizon

    (125 reviews)

    $$$

    Just wow!!!!! I've…read morehad such a wonderful experience! The customer service you get here is just incredible! I made the mistake of switching over from AT&T over the phone because the person over the phone made so many mistakes. However I came in the store and a huge THANK YOU to Edwin and the assistant manager!!!! Edwin helped me get everything in order and honestly I usually would have been super upset but they just had amazing vibes and they really knew how to just help me get through the nightmare! I was soooooo grateful that Edwin went over additional options that I had no idea they offer and I really wanted. I love that they are really honest kind and not at all pushy. I'm definitely coming back for everything! I HIGHLY RECOMMEND YOU ASK FOR EDWIN he is super nice and honest everyone is but he just helped me through the process! The store is clean everyone works fast and work so great together! If you speak Spanish they have so many people who are bilingual!!!! Any upgrades, promotions, new lines or you hate your current carrier TRUST ME YOU NEED TO COME HERE TO GIVE YOU THE BEST OPTIONS!!!! I live by a dead zone and let me tell you I have WAY BETTER RECEPTION WITH VERIZON!!! I can't thank you enough!

    After 21 years with Verizon, the service has increasingly declined over the past five years …read more Constant "call failed" messages when attempting to make a call and in the middle of a conversation, even with a new phone. Important calls in my contacts get blocked by Call Filter. Customer service sends you in circles and never resolves anything. I have friends with Verizon who experience the exact same issues. I only stay with them because the competition isn't any better.

    WeLink Communications - Henderson - isps - Updated May 2026

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