Terrible service. Dirty silverware. Rotten tomato in salad. Tray of dirty dishes left on a stand in the dinning area. Food not that good. read more

We have come here a lot. The last time may just be our last time. The server was terrible. NEVER refilled our drinks after having to wait to get some in the first place. Then once we paid he just took the glasses away never asking if we wanted more to drink. Then we were promptly ignored for the next hour we were there finishing up and talking. He took our signed receipt and cleared our table 45 minutes before we left. They were not busy at all. It was horrible. read more

Chain comfort food. Great service, great bread, but the food is hit or miss. Pork chops- delicious. Hamburgers- Greasy, Salads- side salads are sad, regular salads are good. Fries are good. Good array of sides options. Very friendly staff. We come here when we want basic food. read more

I usually eat in the Denison location regularly (at least weekly) . But here in mckinney only on occasions, today at noon was an occasion while in a hurry to a funeral. Food was great. Ordered just lunch special chicken fried steak with 1 side , one for me and. one for wife. Food was fast and great but when ready to leave I had to go to the desk to ask for check. When looking then I was also charged for the 2- sides extra and waitress (of course I overheard her say I'm so ready to go home when I was trying to get her attention for the check) anyway the waitress cover charged and argued about what I had when I showed her the bowls and plate and tries to explain what I had for lunch. The items listed incorrectly and overcharged like I said for our food. I just threw an extra $5 on the table and walked. I know good or any help is hard to find at this time but I tell you that when issuing a check please double check all its ans if you don't know the pricing as a waitress GET A MENU AND READ IT AS YOU BILL SOMEONE. JOE FROM Ravenna probably won't be back to this location. Even on occasions! read more

Generally like the Cotton Patch for a nice variety of food. Over the last couple of months we have run into some issues. We like to get there at 11am, so when you sit down and the tables are not clean and there are crumbs in the seats you know cleaning is a low priority. On our last visit there were not many tables, we sat down and other tables were seated after us. We waited about 10 minutes and no came to take our order, so we just got up and left. We've also had some cases where a normally quick lunch can turn into an hour at lunch. Will likely stay away and hopefully management can step up to fix these items. read more

I can understand the mask but they also check your temperature here. Wow. No one on this staff is medically trained to pressure a guest into taking your temperature. The hostess singled us out and did not take everyone's temperature that came through the door. Absolutely Discriminatory! If hostess does have medical training it needs to be posted. Otherwise she could be fear Mongering people with false readings. Never coming back again. read more

We have always enjoyed Cotton Patch until last evening. Will list the complaints. 1. Multiple tables were not cleared off. 2. Sat for a long time before someone came to take order. 3. Servers were standing around talking alot. 4. Did not bring right order. 5. People around us were complaining about various things. 6. Had to ask a couple of times for refills as did people around us. 7. Not many customers at all. Sorry to see this happen as of several months ago we really enjoyed going there. Sure it is a management and staff problem. Will probably go to the one in Frisco. read more

I've had mixed results at this restaurant. The chicken fried steaks are good. I just had the fish and chips, substituting onion rings for the fries: the onion rings were so salty I couldn't taste the onions and the Shiner-battered fish was tasteless. Service has also been hit or miss. This time, the service was generally good. The previous time, we didn't get our baked potatoes until the meal was essentially over. read more

Typical American style restaurant. Menu is diverse enough to provide for a family of differing tastes and moods. The place is always clean and pleasant. Great service today, Jeremy was awesome. Food was good as usual. Reasonably priced not much more you can ask for. read more

The food and service was excellent A lot of improvement very good will be back very soon

Use to go once a week for their Sunday turkey and dressing. For some reason it looks like they stopped cooking the dressing. It's like slop and I'm worried about getting sick if they are serving it with raw eggs in it. read more

The restaurant was about 3/4 full with plenty of servers. It took 15 just to get our drinks. Food? That took almost 40 minutes. 10 of which I watched in sit at the kitchen window. Not a crazy order by any means. Food was average but for the wait it should have been top notch. I won't go back to this location. read more

Cotton Patch Cafe - Even lucky enough to sit right next to a fan that has probably not been cleaned since they opened. - Comfort Food Near Me - McKinney, Texas

If you want slow and disorganized, this is the place. Food was good once we got it. Took incredibly long to get a waitress, then there was confusion as to who had our table. read more

To-go time is great. Love the baked potato soup, tea and rolls. Wait staff is always friendly

Best chicken fried chicken I've ever tasted. Great service . Ask for Boston she's is the hostess with the most!

Great food. I had meatloaf, baked squash and garlic mashed potatoes. Didn't really care for the potatoes but the rest was to die for! I'll definitely be going back! 5 star for sure. Service was great too. Went during busy lunch hour and had our meal within minutes. read more

Mondays are regular sized plates for special smaller plate size. One note: the chicken - fried chicken is cut thicker and then battered so it is still served on a smaller plate per the manager. (Yes, I asked!). Otherwise, a great deal. read more

Stopped in for lunch sat by the bar and got the Blackened Tilapia. The service was awesome!!!! They were quick, attentive and the food was good. Will be coming back! read more

I tried their new queso surf n' turf tasted great. Carla was a great server will definitely come back.

Best experience ever!!!! The environment in the restaurant was perfect! My food was AMAZING as was my service! If you want a similar experience to mine make sure you ask for Carla! She was great and very attentive! read more

Complete and total chaos. I would encourage restaurants like this instead of immediately firing all of their staff and then being so understaffed that orders take an hour and a half, next time do your layoffs in waves. If you order food for delivery from here expect at least an additional hour just for your food to be made. read more

We went to Cotton Patch in McKinney on Monday, 11/13/17. Server was horrible. She was very friendly and nice, but would show up for a second and the disappear FOREVER! My water and my husband's tea glass never got refilled. We asked for butter and it took a ridiculous amount of time to get it. We came back today, 11/19/17 and had a different server. I won't mention her by name although I could. She had the personality of a tree stump and acted like everything we asked for was a major inconvenience. As a side, my mother got the baked squash and it had NO flavor at all. One of my sides was the broccoli casserole which tasted okay, but was cold. Their cornbread is also ridiculous. It had a good flavor, but is crumbly and dry. read more

I should have listened to the reviews! I would have saved my family a horrible, dining experience. First of all, our server, Joseph (table 31) was completely non-attentive. When he finally brought our iced teas with lemon, there was hardly any ice and no lemon. I questioned him about the lemon, and he said that he needed to "make" the lemons. It took him 12 minutes to return with lemon wedges. I ordered a salad as an appetizer. It came with my meal... I ordered extra dressing and extra croutons. Well... no extra dressing was delivered, and no croutons at all came on the salad. I had to go find the waiter to inquire on both. He told me they were out of croutons. Really?!?? The meal was ok... chicken fried steak was good. The green beans were cold, the mashed potatoes were cold, and my black-eyed peas were so hot that I burned me tongue. Had I listened to what I read, we would have chosen differently. read more

Love The food. Always fresh and great specials..all the employees are very nice and welcoming Rodney is the best server

Have enjoyed CPC for years now, ever since we discovered the Frisco location behind Stonebriar and were thrilled when they built two even closer to home in McKinney and Allen. This location is crazy-packed on Friday nights (I assume for the much-needed Happy Hour specials!) and can take a while to get seated. Service is always friendly here IF a little haphazard - it seems like it can take a few minutes to get additional items like napkins, forgotten sauces on the side, replacement utensils, etc., but we always leave in a satisfied mood because of the FOOD! Amazing chicken and dumplings, chicken fried chicken, fried shrimp, meatloaf, salmon, yeast rolls, and don't forget the COCONUT CREAM PIE! We take my 78 year old mother-in-law here once a month (and she's a great cook in her own right) and she loves this place as does my six year old daughter. If you can please three generations in one mealtime, what is better than that? read more

Cotton Patch Cafe - This WAS a lunch portion of chicken-fried chicken, green beans, and broccoli rice casserole! - Comfort Food Near Me - McKinney, Texas

This place is super casual and has good {cheap} comfort food ~ we've always had good service and the food comes out sooooo fast..which may be a problem if you order appetizers, but not for us. We go here every now and then; always leave sastisfied! read more

Large cheese burger with avocado and fries...$9.plus...There needs to be a smaller burger with less fries for less $...seniors cannot and should not consume this much food. Don't tell me to take the remaining 1/2 home. Who EVER eats the left overs when it is soggy fries or/and a dried out cheeseburger. Clearly, nasty when you nuke it. read more

We ordered all you can eat catfish. I thought I was in Louisiana that catfish was season so well, and tastes so good. I'm glad that I was in Texas because we know how to do it up big even in the portion size. I recommend you go and get you a plate of that catfish. God bless. read more

I love this place, great place to eat healthy and my favorite waitress is Kim

My family and I went here on a Sunday after church. We didn't have to wait long for seating but the customer service here could be better. Our server was not the friendliest person. I ordered the fisha and chips and the fries were extra greasy. My husband ordered the catfish and we ended up trading. I can't believe they charge for kids drinks instead of including them in the meal. The only upside was the blackberry cobbler. It was amazing! read more

Went there for lunch, place was packed and seemed to be very popular. Took a few minutes to get the attention of my waiter so I opted for a quick option and had a Turkey Melt. Sandwish was very greasy and kinda tasteless... I was disappointed.. read more

This restaurant is one that I've seen for awhile now, but have never had the opportunity to stop until tonight. It was alright for comfort food. It is similar to quality as a Luby's Cafeteria or a Furr's. I liked the chicken fried chicken, and it was very filling. The menu had plenty of selections, and the portions are large. The wedge salads are awesome. read more

Every Cotton Patch I've been to has been consistent and reasonably priced. I really enjoy their potato cheese soup and right sized portion options (smaller servings, which turn out to be plenty of food). read more

Evil glares, BEWARE! I'm only giving this restaurant a 1star rating, because the ratings don't get any lower than that. I thought that this place would be a good place to eat, the chain has never disappointed. However this location did--It was terrible, while our server was great, there were other servers there that needed a bit of a lesson in etiquette and sensitivity when it comes to treating their dine-in patrons. I'm talking about two servers in particular that singled out my boyfriend and I out (I guess they have a personal problem with gay people). All my boyfriend and I did was sit next to each other, we weren't being obnoxious, making-out, or doing out of the ordinary things. We only wanted to eat and be treated like the civilized human beings we are. After being sat down at our booth, my boyfriend noticed two (2) servers glaring at us in a disgusting way. It made him very uncomfortable, to the point where it got me to think "what if they did something to our food"(which they didn't, the time to get sick from food poisoning has passed) but anyway, it was just these glares that we didn't approve of. I'd like to add that at the end of our meal, one of these servers approached us (AND ONLY US) to ask how our meal was. Which took us back, because she didn't ask in a sincere manner, she asked in a manner that felt sort of like a mockery. It was as if she wanted to add something negative to the end of it. We answered her question, she forcefully grinned and walked away. We looked at her as she left and she didn't stop at any other table to ask them how their meal was--tables that had clearly finished eating. When we had finished and paid out we were walking out toward the door, that's when my boyfriend realized he had forgotten something, and as he walked back, this very same server gave him the ugliest glare, a glare full of disgust. I know this because I kept watching her looking at him. I was about to confront her and ask her, if she had a problem with us, but I didn't want to make it worse than it already was. One thing I did find incredibly disgusting was the other server who also gave us an evil glare, rolled her eyes, when her section was seated with an African-American family that had a disabled member in their party. My heart sank for that family, that is terrible, dehumanizing and altogether WRONG! Never mind the issue with sexual orientation, this was a case of under the counter racism and prejudice. I am thoroughly disgusted with this particular location and the chain for that matter! The whole experience was dampened by this situation--this restaurant could have at least earned 3 stars from me, for the food, and our server being really friendly. Yet, because of those two servers, that don't have the proper etiquette to deal with people from different walks of life, I can't give it a decent rating. My suggestion is to have a sensitivity training day for your employees, if your servers are uncomfortable dealing with Gay customers or customers that aren't like them, then they should not be in the food service industry, they need to pick an industry where they won't deal with people at all! Just my two cents, Cotton Patch! read more

Went to Cotton Patch for New Years dinner--it was Open on New Years (that is a star right there). The service was fine, got seated fast. There is a wine and beer bar. The price is OK. This place was OK. I had the chopped salad (comes with blue cheese dressing unless otherwise asked for alternative). Wife had the bbq chicken salad. The food was OK, the service was OK, the price was OK, but the place was open on New Years. OK? read more

First time trying Cotton Patch and ordered through a food delivery service, which the service was good but the amount of food that I got was poor. I was confused if I accidentally ordered off the kids menu but I double checked and this was an adult meal. I barely got any fries, a half of scoop of green beans, and barely any chicken and dumplings. I was confused at first thinking the chicken and dumplings were a side and they had got my order wrong, no it was my entree'! I will not be providing my business here again. Very disappointing. read more

Stopped for lunch with my wife today. Was seated immediately and that was the end of it. Waited 15 minutes and no service at all. Waiter walked by twice and looked at us. Didn't even acknowledge we were there much less ask for our drink order. So we walked out out and went elsewhere. read more

I am searching for home cooked style comfort food, since Blackeyed Pea closed. I've tried this restaurant three times, the first time, the squash casserole had spots of flour on it and was dry, and the chicken fried steak was way overdone. Tonight I tried meatloaf and it was badly burned, I gave the squash casserole another chance, it was worse than the first, full of sugar, way too much, and gummy like raw batter, and the mashed potatoes were over peppered and had no decent flavor. I sent back the meatloaf and received a less burned piece. When I asked for my check, I was told it was taken care of. Good thing because I was beginning to be nauseated from my attempt to eat the food. Didn't finish anything, it was so bad. Servers and manager were all great, but the cook needs lessons. read more

I was very disappointed on my last visit. The Cafe was dirty and the service was terrible. To top it off, there was very little business and the staff was just hanging around talking. The food was just okay. The steak was uncooked and they forgot the shrimp. I could go on, but you get the idea. These are things that can be easily corrected and should be immediately. read more

Nasty and dirty....never again. Walk in on a Sunday at 12:15 there was no wait hostess took us around the entire restaurant only to sit us at a table we had already passed. Walked the entire place and you could hear the sticky floor. Or shoes were sticking to the floor. She takes to table and it's a dirty one so she asks us to wait standing by table. Not easy to do with 3 boys following a baseball tournament who are starving and one is 4 years old thirsty and wanting to eat. 5 mins later it's cleaned. Yes 5 mins later. We sit down and wait....9 mins later finally someone comes to take a drink order. Wait for drinks about 10 mins get drinks finally. Food order hasn't even been placed because our waitress is dealing with a huge table that is complaining. It's now 12:50 and finally our waitress comes to take order and we wait. Food order goes in 15 mins later bread and salad arrives as we are passing the bread plates out we get two dirty dishes. No big deal my boys are starving my husband and I pass on the bread and they use our plates. Food arrives after about 10 more minutes and it was cold. The kids cheese burgers looked like a sad patties with processed cheese and wilted lettuce. The fruit cup bananas were not brown but closer to black but they covered that up with the strawberries. I had the veg plate and everything is from a can or frozen. They didn't even bother to season it. If this is home cooking then they need to find another home to mimic cause the food was less than a one star. I don't blame the waitress she was very sweet and apologetic throughout the meal for all the delays but definitely not $70 worth of food. read more