They have signs displayed with incorrect deals & act like you don't know how to read signs when you…read moreexplain the sign is misleading & they mis charge you even though the sign says it should be a certain price. lol. The little girls who work here have bad attitude & I definitely won't be returning back to this location. The Avondale one is way better def don't recommend this location.

Amazing store (51st & Indian School) with so many options , but CRAPPY customer service…read more I bought a pair of boots that i decided I wanted to return the next day. (Only time they were worn was when I tried them on at the store) I walked up to an employee to explain my situation & let her know that when I bought the boots, the lady never gave me a receipt. I was told I can probably get store credit or exchange them for a different pair of shoes. Anyway, I stood there for a good 15 min before for someone finally came back & took my boots. They examined them & told me they were NOT exchangeable nor was able to get store credit because they were "used" & had a LITTLE dirt on the bottom of the shoe. Which obviously it's going to have because I had to try them on to see if they fit me? I asked to speak to a manager & it turned out to be the same lady who rang me up for the boots. They were NOT torn, ripped, scratched, nor damaged, so I was very confused as to why i was unable to get the service I came for. I think her name was YANELIor something like that. (Hispanic lady) I'm very disappointed I could not get my money back & all the girls weren't very helpful, except one in particular who remained professional the whole time, but I forgot to ask what her name was. But Just a heads up for any newbies shopping at this location. It was my first time at BBB Fashion, but sadly had a Poor experience.

Great customer service ! Staff was very helpful affordable and great prices ! Will be coming back !read more

From the owner: Used and new apparel and more Ropa usada y nueva y masread more

worst service ever with the girls at west gate! girls didnt even greet us in, they didn't ask if we…read moreneeded help, they ignored us and were just on their phones the whole time. Shit sucks asf you won't get anywhere with that type of attitude.

I purchased a vintage Christian Dior Inspired tee from this cute little boutique today. I follow…read morethem on Instagram and love their clothes, especially their t-shirts. The shirt is great quality and looks even better in person. I love that they give you the option to pick up your items at the store when ordering online. The girl that helped me was super nice and friendly. It was worth the 30 minute drive because I'm so happy with my experience. I will definitely purchase again from this store.

Came from five below to use the restroom, used restroom and rushed out forgetting my wallet. By the…read moretime I got to my car I realized I was missing my wallet, went back in to five below,checked with them and no luck. Rushed back in to old navy and there was zaraiah(not sure if that's how you spell her name) but she was standing there with wallet in hand! Saying "I was looking all around the store for you" . I gave her the biggest hug and was very thankful for her. Good job old navy! And that you sooo much zariah! :)

If I could give this location -5 stars I would! I guess the cashiers at this location don't care to…read moreCheck ID for old navy credit card users, my card was stolen & charged in the amount of $338.61 I really hope the ignorant cashier that can't seem to do a simple task of checking IDs loses his/her retail position. I can say the shift supervisor Daniel was polite & seemed as if he did care... so I did express to him I really hope the careless cashier loses his/her job immediately. Thank goodness for 0 fraud liability protection

THE MALL NEEDS TO DEAL WITH DRAG RACING AT NIGHT.. Mercado De Los Cielos side. the security isnt…read morepaying attention. its virtually every other day. THAT BEING SAID, I see that most of the negative reviews are from a bunch of racist white people bringing up the mexican presence.. MORE OUT OF ARIZONA BECAUSE THIS WAS MEXICO AND THEY WERE HERE FIRST AND NEVER LEFT. they didnt cross the border, the border crossed THEM. If you dislike a mexican market? go away. If you feel "unsafe" when you see mexicans? GO AWAY. if youre offended by people who speak spanish and youre in ARIZONA? Move to canada. Your lord and savior Trump would hire you to take your mexican hatred and abuse them while wearing an ICE uniform. try that. No hood and burning cross required.

Such a cool visit. I felt like I time-traveled back to the late 90s--such a nice experience. Lots…read moreof stores. Dressy dress stores! A carousel. Lots for kids to Di! Check it out some time.

Service is slow. Trying to get someone to help is difficult. Prices are good on some things but…read morenot even competitive with other shops.

Azucena was very helpful My son is so picky and she took the…read moretime to help me find the perfect shoe and the perfect size.

The employee working the fitting room was unbelievably rude, It shocked me, I have never been…read moretreated so badly. I can't believe she has a job! I was so excited to see that this store in Avondale had my size. I spent much time picking out all of size 0 jeans that very few stores have. I was in so much pain at that time I have to wear a back brace because I have a broken back and rarely go out. She refused to let me in the handicapped stall. I asked for a stool and she just kept saying no to everything I asked. I'm shocked you stay in business with all the rude employees you hire. There are a lot of good people needing work that you could hire, fire those bitches! It is illegal for stores not to have handicapped services.

Unfortunately after reading the reviews and I have been in the store and the hair sections are not…read moreavailable whenever I ask , what happened to the hair section to feel and sample the ponytail? There all tangled and knotted., It's gone downhill

The girl with thick eyebrows and white concealer was very rude and unhelpful. Yelled at us and…read morealmost ran us out of the store for asking questions.

Mis fajas favoritas. Amo que tengan tallas grandes…read more Las empleadas muy amables es una de mis tiendas favoritas siempre que visito phoenix 100% revomendadas

I've came in here literally everyday since they opened to see what they have. They have some pretty…read moregood stuff but some of the clothing is pretty pricy but it's really good quality and worth it. I've came across mostly all good customer service except for one guy when I asked him if they had anymore Elvira shirts in the back that are a medium and he said it will take him forever to look so I just took the large because I know it will shrink once washed.

I'm at the store at 8:30 AM on Saturday. Store hours say the store is suppose to be opened at 8:00…read moreAM. People are the door waiting and even a spirit employee is unable to get in to the store. Horrible experience

Visited this location when I was in the area and it was just amazing. The staff advised me of all…read morethe "Sales". My check out was smooth and easy. Great Job and see you again soon.

Came in yesterday during their warehouse sale, an hour before closing. Staff was great, friendly…read moreand able to help us out. This is about the third or fourth time here and there's not much shoppers, so it's like having the store to yourself. I was shopping online and had a cart ready, luckily I needed to find size 14 mens boot and to my surprise they had some and we left content with our purchases. I was able to find all of my online items during the visit which was a big plus for me. They did mention larger sizes are hard to find in both boots and pants. We were in search of a 46 size pant and were advised they rarely get any pants in store that size; online they do have them though.