If you ever have to return anything that is over the 90 day warranty to Costco only the manager or membership manager can do this. I dealt with the lazy and uninformed concierge department because of an issue with a TV that I have had for a year, these were on going problems with a Vizio TV, neither Vizio or the concierge department would do anything but run me in circles. Finally someone at the regional customer service number gave me the help I needed by letting me know who to contact. Returned the TV and got a different model in 24hrs, thank you for the help! P.S. Don't buy a Vizio! read more

Don't know what the problem is with this pharmacy but I won't be coming back. Gave them both my ins. cards & told the girl both insurances need to be billed + gave her my drivers license and they still couldn't get it right. read more

Costco is a great store to buy items in bulk for a great price. They have everything you need from seasonal items, electronics, produces, frozen stuffs, paper products, drinks and beers, snacks, and so much more. They also have a food court. Love ordering their large pizza for 9 dollars. read more

Fantastic warranty service! 4 year old washer had been giving us trouble for the last year. Finally we called and they happily said: "bring it on back for a full refund." We did, they gave, we bought again and are very happy. We will try to get all our appliances from Costco in the future. read more

I love this place for lunch, hot dog and soda, pizza, or salad always great. No other Costco in my travels work as hard or fast as the chico Costco. Great to see friends passing bye the food court. SAMs in yuba city doesn't even come close to the Chico Costco. read more

Not as fun as it used to be. Dairy, sodas, coffee and cereals are always better deals here than anywhere else. But to get that you have to deal with inventory being moved on almost a daily basis. The organic produce rarely stays fresh long enough to use it all. The electronics deals are the same as anywhere else. If you go at the wrong time, you will have to fight the scores of people who apparently do not know how to operate a shopping cart, or have any idea how to consider that other people are there too. Think about it, these people who seem to lose all motor and cognitive skills while pushing a cart are out driving around in cars. read more

If you're looking for a quick shopping experience, do NOT go after school is out or on the weekends. Go early during the week. Highly recommended. Like before noon. You will easily spend an hour if you're browsing and getting something to eat. Love the food court. Beef brisket and coleslaw on a bun is amazing! read more

Great place to walk around and get free samples. Nothing better than eating while shopping. The prices are good for how much you are getting. They also have a large selection of alcohol in the half gallon range. Good place to get that gentlemens jack or hennessy if that is your thing. The food stand in the front is the place to go after you are done. They are cheap and make sure that you get tons of food. read more

Costco- enough said. This place is awesome- staff is wonderfu! I will be taking this building over when zombie times come.....

I ordered flowers online. They were never sent. It was 50 roses for my anniversary. They offered a $25 gift card. They refused to send me the flowers. I'm so romantic. I'm going to give my wife a $25 gift card. read more

What happened to the good vanilla soft serve ice cream you had for a short time? It was different than the frozen yogurt and much better!

Disrespectful staff. I have shopped here many times in the past. Yesterday I went in to buy some items and this young guy working the checkout counter tried to humiliate me in front of everybody by yelling something totally inappropriate. I don't know if he thought I was an easy target. Perhaps he thought that his little outburst was worth losing tens of thousands of dollars in future revenues for the store. Why would I spend any more money at a store that I don't feel comfortable in? read more

I love Costco. This Costco is awesome there is never long lines, you can always get gas within like 5 mins. Had to suffer going to the Costco's in Fresno let me tell you this one is EPIC compared to those. read more

A great place to eat cheap! I especially like the Polish sausage with sourcrout and a caffeine free drink.

Amazing treatment today, I had to talk to to managers about something that happened in their store last week, they treated me like a queen and bought me lunch, I LOVE Costco read more

Freaking awesome! Love shopping at this store for some things.. The place has EVERYTHING! Best store to get your household cleaning supplies though! The fruit is delicious too. read more

Yes I'm a fan of Costco, you cant beat there return policy! On the other hand some of there employees are down right rude!

Store manager Jeremy is rude and needs a customer service class. I have never been humiliated like that ever in a store like he did to me. When i went to the service desk to complain he showed up. I wasn't aware he was a manager. When i tried to talk to him he was even more rude. read more

Great Costco with a terrific staff. Awesome rotating selection of seasonal items and clothing. Shop here often.

Went to the optical department to buy a pair of glasses and Gabby was very knowledgeable and friendly. Good service

Rude employees... in specific the cashier named Idalia she was extremely arrogant and bitchy... she didn't let me use my dad's Costco membership card, but she let the two people in front of me use the same membership card... obviously the card didn't belong to one of them. On top of it she called the cashier supervisor and he was just as rude to me as her. I didn't get his name, but this location is just getting worse. They all need some serious customer service training! read more

I've been a member of Costco for years dating back to the 1990s and I just have to say my personal experiences with Staff could not be better.... I adore our branch and have comparisons as I've lived a number of places but always near to our beloved Costco. Robbie, just know that was a fluke.... Love you and Angel hugs read more

People are such Whinny little baby's. All this crying because someone didn't say HI! or Goodbye to you. Just suck it up and get on with your life. It's not the end of the world. Also people..... Costco had rules and policies that the employee's have to follow or they could lose their job's. Live with it! read more

Walked into Costco today I'm not a member but came here many times before with a friend no problems. Went to the front desk to ask for a guest pass, I asked if they take EBT, the clerk said yes. I just wanted to get a sandwich and to look around. I was walking away and a man from the back of the front desk started chasing me. The man said that I needed an escort just to look around in the store. He then said a man is going to watch you so you "don't get yourself into trouble". I then told him that this place is turning into a prison. I start looking around the store a little bit and this guy starts following me. I went to the front desk to ask about EBT again. They said I wouldn't be able to purchase anything if I wasn't a member. The same moron that was chasing me said pay $60 or "hit the highway". I said not with that attitude. I'm not homeless or anything. This seems discriminatory as I am Native American. The moron then says have a nice day and I replied and you don't. Please don't spend your hard earned money here. You'll regret it. Trust me read the other reviews. Take your business elsewhere. Shop at a store where you don't have to pay to go in just to be harassed and disrespected by the staff. read more

I love Costco! I went there yesterday and they had wonderful samples and lots of them to choose from. My only complaint is they change their inventory to much I went in to buy shoes my boyfriend told me they had some nice pumas but when I went yesterday and they didn't have them anymore. I was very disappointed:( read more

Basic membership is 50/year. Worth it if you regularly buy something that is much cheaper here, for us it's nitrile gloves. Anyone 21+ can buy liquor without a membership. Tire shop is a good deal but come in for appointments early in the morning because it gets busy. Prescription meds are affordable here. read more

Chico Costco is among the best I've been to. The CS team is great!

I love Costco!! I wanna do a shout out for their bakery, we ordered a cake for my son's 1st birthday it was delicious! For 18.99 you can feed a crowd and have leftovers! We ordered the white cake and honestly I liked it better than any fancy cake from local bakeries. read more

Won't put fresh tires on the front of any vehicle citing a biased study by tire company's that claims safety is greater if new tires are put on the rear for use on wet roads, yet a primarily off road front heavy ranch vehicle was nowhere in that study, my years of study shows off road flats are less likely when fresh tires are on the front, a front flat also stops the vehicle yet I can drive an entire day on the dirt with two rear flats so tell me again why the new rubber on rear helps me, changing a front flat in the hot sun is inconvenient, don't dictate tire placement unless you spend a day in my shoes. Family of heavily driven 10 vehicles has already found a better tire shop thanks. read more

If you have big family or just big on natural and organic foods then Costco is one store I recommend. They have a lot of helpful and professional employees, some employees there can be pushy when it comes to checking out though. Other than that I do like store. read more

Great staff, always very helpful. My biggest complaint is their weekend hours are TERRIBLE! The staff at their fuel station are also very nice. read more

I love this store. After moving from the Bay Area, I'm surprised at some reviews that complain about the long lines here. I guess it's all relative, but I have never waited more than 10 minutes to get to a register. I am especially thankful for the growing selection of organics and natural cleaning products. With that said, I must shamefully admit that a delicious hotdog after shopping is my guilty (and cheap) pleasure. With hotdog on my breath, I then go home and unpack all of my wonderful organic finds and attempt to get back on track! read more

I love Costco... and this Costco in particular. I trust them to carry only top products so if I see something I haven't tried before, it's easy to give it a try. I find the checkers and baggers/boxers to be friendly and efficient. I appreciate being asked if I want stamps or food court offerings because it's easy to say no and if I do want something, they help me remember before it's too late. Their return policy is the best, which is how I can trust to try new things. And $1.50 for a polish dog and a drink is downright amazing. So is $4.95 for their yummy roasted chicken. read more

Contrary to popular belief not everything at Costco is cheaper. But somethings can't be had at a better price or quality anywhere. I buy the Super Premium dog food, nuts, eggs, razors, gasoline, sports drinks and bottled water. The Costco produce goes bad quickly, so I get mine at Raleys. It does not save money if I have to throw half of it out. read more

This Costco location is excellent. Great lighting inside, very clean store. Always enough check stands open, and never a long wait. The associates at the door checking your receipt are usually almost smiling. I always prefer shopping here at this Costco. read more

The Chico Costco has HORRIBLE customer service - Rude, un-helpful, just awful customer service- no smiles no help nothing but 'I don't care' attitude- I love costco but NOT the chico costco. They really need to fix this issue. read more

This review is for the Photo Center at Chico's Costco. I don't particularly enjoy shopping at Costco - it's so overwhelming. But I have to say their photo center is amazing. The people are always friendly, upbeat, and accommodating. Whenever we screw up our photo orders, they quickly fix the problem, regardless of who is at fault. They have also given us some useful editing tips that have been spot on. Couldn't be more pleased with their service. read more

Just walked out of Costco & left a cart full of groceries. Had to be $150 order. The Hispanic checker who I have seen working there for a long time & should no better seemed to feel her customer was more important, in that, she needed to convince her to upgrade her membership than pay any attention to the fact that their was three others in line trying to get home from work with their groceries, She did not even acknowledge us. Simply kept talking away loudly in Spanish. The customer in front of me went up to tell one of the guys that stand up in front .... They commented that she is just doing her job. Not so much as an apology to any of us or that she will be right with you or I know, how about open up another line so we can get the hell out of their as we are intended to do. Instead of just standing there like those guys so often do. Really?... I stood behind that for 13 min only for her to care less just kept talking... I finally walked out. All of the other lines were busy. And ya know I won't be back. That is clearly just how disgusted I am. The savings is not worth the fact that the customer truly means nothing to them other than $. read more