It took a year and a half to get a pool and I had to complete it myself. I never got a final…read moreinspection from the city because the building permit expired. I withheld the final payment because they were unable to complete the contract.

One month no communication. The pool needs Plaster, lights, hybrid heater and salt water. Finish…read morepluming and electrical and who knows what else. I have to try to figure the finishing of the job on my Own. They manage to get the loan company to accelerate the payment schedule and the hold back is not enough to cover what's left. No pump, no dual hybrid heater , no lights no finish no cleanup, no communications. They made their profit and so to bad so sad for me and my family. They sales person lied when asked if this was a water dig he said no we have other pools in The area no water dig then I get hit with a 10k bill for water and helical piers; then delay after delay we'll beyond contractual completion date. ( 4 months now ) and no communication for a month and now the quotes in getting to complete the work are in excess of the hold back. I paid full prices cause I thought a company that makes good profit is more likely to complete the project vs a discounter who scams. I was wrong. The saddest parts are I don't know if I will be able to finish the pool financially and that they are doing this to more customers than just me. I don't have the energy or stomach for lawsuits and fighting but unfortunately they don't leave me any choice. I won't rollover but I pray that goodness touches these peoples hearts and they do the right thing. Enough things in this life are a battle now just wanting a pool for the kids in the family to grow up with is included. I am at a loss. I was hoping I could recommend this pool builder when all was said and done delays and all. Life happens but this ghosting for a month and the fact that they have been over paid for work done is just too much. You do what you want with this information trust that you would not have. A different experience . I am also owed 4k cash that was later replaced with a financed payment made by the lender. Nothing . Juan & Alex please finish our pool, my niece will get over the pool party we are getting a water slide instead but please finish the pool and pay me back and reimburse me for work I had to do that you didn't . Please! I am willing to beg vs going to court and fighting. ( not to concerned with any arbitration clauses either )

Colton was very knowledgeable and helpful in helping me with the chemicals needed for a 200 gallon…read moreSpa/Hot Tub. He gave me some great tips on how to apply the chemicals and when to check the Bromine, Alkalinity, and pH levels. If you're in the market for a Spa, you need to check this place out - they have all types and sizes. They support their sales with installation and service. In addition, they have all the necessary accessories you might need. They're also a certified YETI dealer offering everything from cups to bags to boxes. Just the thing you need next to your Spa. With great service and high quality products, I highly recommend this place! 5 Stars!

Friendly and knowledgeable crew. I'm definitely going back!! Great guys. Lalalalalalalread more

We searched everywhere for months for a jacuzzi and finally found Oasis Etic was very professional…read moreand answered all our questions well we bought a ten thousand dollar jacuzzi and very happy with it. But the reason for not giving them a 5 star is BEWARE if something goes wrong with your Jacuzzi our some of the lights went out and it's really hard to get a hold of anybody so I filled out the form that you're supposed to fill out and got a call two weeks later that they would take care of it. Well it's been a month and a half or two months and we're still waiting, I don't know if they're too busy or they just seem to be giving us excuses so I guess my lights will never be fixed on my Jacuzzi it's very disappointing for this company because we really loved talking to him and buying the Jacuzzi from them so I guess any warranty you have on it just doesn't matter!

Well three years later I still don't have a working hot…read more Just note that if they pick up your hot tub it will not come back in the same condition as it left. I've been waiting 2 1/2 years for them to fix one leak which in turn according to them they found several other leaks and supposedly fix that. So after all that time waiting I finally got my hot tub back only to have the tub wouldn't hold any water because they dropped it and damaged the whole corner side. And the water was coming out faster then it was going in. Long story short Don't buy from them.

We've had our in-ground, salt water pool since June and we come here for all of our pool wants and…read moreneeds. The staff is super helpful and won't try and "up-sell" you something you won't need. Prices are "higher" than places like Walmart and Lowe's for pool cleaning/stabilizing supplies, but the quality of their supplies make it worth the difference.

I'm 'new' to owning an 'in ground' pool and all need all the help I can get with owning such a…read morepool. Faced with wanting to keep the pool filled with water that's crystalline, I this to be an inundating effort. This store has very pleasant employees that assisted me with a free assessment of my pool water and also made available other chemicals that have helped me keep my pool water crystal clear. They are open 7 days a week which is greatly appreciated, especially by us the ' amateurs'.

Marc lies & was drinking a few timIes he came to my house. Was supposed to bring a new control…read morepanal last year I believe. I never heard from him again. I called & called, went to the shop which was closed. I left a long note on the filthy van parked in front of the shop. No answer. I called the manufacturer & told them I would not let him represent my product if I was them. Now I have to get somebody to look at & see what it's going to cost to get my hot tub running right. I've had it 6 yrs & no warranty left. I've heard he is out of business & that makes me happy.

Able Pool & Spa suck! If you buy from them you will be sorry. My warranty ran out w/o getting the…read morenew control panal I needed. Marc lies, doesn't show up, doesn't answer the phone & smells like booze the few times he was here. I don't want him in my house ever again. I reported him to the manufacturer. Don't know if it did any good but I told them I wouldn't want him representing my product. I'm done with him. My hot tub is fine no thanks to Marc.

BRANDON IS NOT FAMILIAR WITH THE PRODUCTS HE SELLS. Over two years ago I bought a $7000 Nordic spa…read morefrom Brandon. There were problems from the start just getting notified of delivery date and time. I was a bit shy of doing business with him after that, but tried to get filters from him. The stock number he gave me for filters was incorrect, so I measured and ordered from Amazon. They fit. I tried again to get the correct stock number from him recently so I could do business locally. Once again it was incorrect and he told me the Amazon ones were wrong (which they weren't). I insisted they fit and the number he gave me was wrong. He insisted I was wrong stating that the floor model that matched mine had the filter he was recommending. Turns out he was wrong. I went in, took the filter with the stock number he recommended and it was not the same as the floor model he had told me matched mine. In an effort to continue to do business with him I suggested he credit me the cost of a couple of filters. He refused since I had not bought from him before. I now go to Spa Tech here in Cruces. They are great, are interested in being helpful and in having my business. Avoid Discount Pools and Spas.

Nothing but good things to say! Brandon and his team have been amazing! They have services our pool…read morefor the last five years. Brandon helped us find the right team of guys to add an addition and studded it out for a jacuzzi. Even when we have been out of town, I can count on them to take care of my pool and hot tub. Thanks Brandon and Discount Pool Team for caring for our pool!

I come here often since they have products that I need. One of them is getting your pool water…read moretested. They test your pool water and in a few minutes if they're not busy, they can tell you exactly what your pool needs with the changing weather here. After my last visit, I added some chemicals and within days, my pool was back to normal.Customer service is great as the staff is very knowledgeable.

For all pool supply and for quality counseling this is a solid business. Unfortunately, pool…read moresupply and chemicals are super expensive so I recommend you join Leslie's pool perks plan which gives you automatically 5 percent. The store is open 5 days a week from 9am-5pm. So great working hours. Service is professional and knowledgeable, Nigel provided detailed recommendation for pool maintenance and address a green pool situation.

Our pool was losing a lot of water on a daily basis so I called Aaron's. Dan called back…read moreimmediately and had us troubleshoot for a few days to identify whether it was our falls or some other area of the pool (we turned off the filtration system and marked the water level). It was determined that it was probably the falls, so he and another guy came out, dug out the dirt behind the falls area and sealed everything really well. He was cognizant of trying to keep the cost low and avoiding unnecessary work. Problem resolved!!

The owner is a crooked person. Don't be fool by his intellect on pools or reviews on here. If you…read moredon't get his other services he offers during his cleaning (which he will offer) he'll just stop answering or showing. Got a bi-weekly service with the first one being 75 dollars. After I didn't call him back after he was offering 10,000 for him to completely restore my pool with filter, paint, etc. He stopped showing up. That conniving person just used a high first start service to make a few more bills and stopped answering

What a great knowledge group of people! I went looking for a part for my pool pump that's…read moreapparently not available anymore and they had a perfect used one and gave me a very fair price. Fixed my pump and I'll go there first from now on! Don't be fooled by the appearance there the real deal hard working knowable good hearted people.

F M has always been very professional, knowledgeable and helpful. I highly recommend them. Great…read moreservice.