The Team at FM Pools is Awesome to work with. They are super helpful and sell you on what you need…read moreand not just to sell to you. Have been going there for 8 years and have always been on point!

My Mom is older and has a pool in El Paso. She called me in tears today regarding how poorly FM…read morePools treated her. She said "If I could give this business ZERO STARS, I WOULD! When you schedule someone to come out, they make promises to be there but never show up, they don't call, no respect for their customers! I tried to schedule someone several times, accepting their excuses time and time again when they no showed, only to be promised they would be there soon ... again No show, No Call, NOTHING. I was even told by the owner "just come in and I'll take care of you". What happened next was shocking - he acted like he never said he would help me (wow, that became apparent), and that "maybe they would get back to me!" I was embarrassed and stunned to be treated so poorly! I could go on but I just want to make sure other people aren't so desperate that they would go to FM Pools to anything!

Found Articline pool services through Yelp referral. Omar was prompt, professional, and responsive…read more He worked with me to help get my pool from green to healthy in under a week. Omar and his team inspected my saltwater pool system and advised me on how to treat it. Never try to upsell or find a problem to try to justify extra charges. The service was reasonably priced and very effective. Highly recommend Omar and Articline pool services for all your El Paso Pool needs.

Responded quickly and had great communication throughout my service. Needed heater repaired and…read moreexplained what was done. Great customer service and will use again for my pool maintenance.

We searched everywhere for months for a jacuzzi and finally found Oasis Etic was very professional…read moreand answered all our questions well we bought a ten thousand dollar jacuzzi and very happy with it. But the reason for not giving them a 5 star is BEWARE if something goes wrong with your Jacuzzi our some of the lights went out and it's really hard to get a hold of anybody so I filled out the form that you're supposed to fill out and got a call two weeks later that they would take care of it. Well it's been a month and a half or two months and we're still waiting, I don't know if they're too busy or they just seem to be giving us excuses so I guess my lights will never be fixed on my Jacuzzi it's very disappointing for this company because we really loved talking to him and buying the Jacuzzi from them so I guess any warranty you have on it just doesn't matter!

Well three years later I still don't have a working hot…read more Just note that if they pick up your hot tub it will not come back in the same condition as it left. I've been waiting 2 1/2 years for them to fix one leak which in turn according to them they found several other leaks and supposedly fix that. So after all that time waiting I finally got my hot tub back only to have the tub wouldn't hold any water because they dropped it and damaged the whole corner side. And the water was coming out faster then it was going in. Long story short Don't buy from them.

Marc lies & was drinking a few timIes he came to my house. Was supposed to bring a new control…read morepanal last year I believe. I never heard from him again. I called & called, went to the shop which was closed. I left a long note on the filthy van parked in front of the shop. No answer. I called the manufacturer & told them I would not let him represent my product if I was them. Now I have to get somebody to look at & see what it's going to cost to get my hot tub running right. I've had it 6 yrs & no warranty left. I've heard he is out of business & that makes me happy.

Able Pool & Spa suck! If you buy from them you will be sorry. My warranty ran out w/o getting the…read morenew control panal I needed. Marc lies, doesn't show up, doesn't answer the phone & smells like booze the few times he was here. I don't want him in my house ever again. I reported him to the manufacturer. Don't know if it did any good but I told them I wouldn't want him representing my product. I'm done with him. My hot tub is fine no thanks to Marc.

The Smock It team is a pool service I am able to recommend enthusiastically. They are very…read moreresponsive to customer needs. They provide excellent value to customers.

Came right away did a great job! Will hire them again! Nobody else could come so soon! Awesome!!!read more

Aquatica came in after our previous pool cleaner retired. Our pool needed some serious TLC after…read morethe dust storms in the spring and the summer heat. Their Green to Clean program worked wonders. After the treatment, the pool was bright blue and clean. They communicate each time with arrival times, what cleaning was done, and the chemical balances. Their billing system allows for invoices to be paid online/digitally. We are vey happy with Aquatica Pool Services.

Highly Recommended! We have been using Aquatica for 1 year now and they have been top notch! Team…read moreis always respectful and do an A+ job.

I've been a client of Veterans Pool Care coming up on 3 months and I can confirm that not only are…read morethey TRUE EXPERTS in their field, they are RELIABLE, HONEST, AND FAIR. They know the ins and outs of in-ground pool operations as they are knowledgeable and experienced in their profession. They are passionate about their business and their high ethical standards support their expertise. My pool looks like glass at each cleaning and remains see through to the bottom between weekly visits. My daughter loves swimming in her pool because she doesn't come out smelling like chlorine and NO RED, BURNING EYES. Her approval and satisfaction alone makes this one heck of a company. They are the best in El Paso, hands down. I plan to remain a client for as long as I have a pool. Thank you Jeremy and Becky!

I met the owner at my local Pinch a Penny. I recommended him to our next door neighbor, and we…read morecouldn't be happier. Jeremy and Becky do a FANTASTIC job, and do a very good job at explaining things. If you're looking for honesty and integrity, you've found it.

Best pool care In town. David is reliable & honest, shows up, which has been an issue in this…read moretown! Our pool went from nightmare to fabulous

David responded rapidly, came out to do an estimate and was ready to get to work in the spot. He…read morewas attentive to detail and took his time to do an excellent job on both pool repairs and cleaning. Excellent service.

Fast response & quick to diagnosis the problem. Miguel's initial visit was on a Sunday!.. how nice…read moreis that!, Text's, phone calls & followup appt's were prompt & flawless, quality work! He's our guy!

From the owner: We are a full line wholesale distributor to the pool and decorative concrete industry. We provide…read moreprofessionals with the latest in material, equipment, technology, and strategies, to make sure they can offer their customers the latest and greatest, at the best price available.

Company has failed to resolve warranty covered plaster/structural issues. After multiple attempts…read moreto communicate(certified letter, BBB, and messenger) spa area issues remain. Contract was signed and job paid in full. Please do not use this company. Will continue to try to resolve by other means.

If I could give negative starts I would! Don't waste your time or Money with this Company . The…read moreowner lies and doesn't follow through. We still have not received the pump attachment for the Salt water system. We had damage to our landscape that he was supposed to fix and never did as well as damage to the back door windows. The plaster for the pool was done sloppy and is all over the tile . Now we have to spend more money to get it fixed .