I come here often since they have products that I need. One of them is getting your pool water…read moretested. They test your pool water and in a few minutes if they're not busy, they can tell you exactly what your pool needs with the changing weather here. After my last visit, I added some chemicals and within days, my pool was back to normal.Customer service is great as the staff is very knowledgeable.

For all pool supply and for quality counseling this is a solid business. Unfortunately, pool…read moresupply and chemicals are super expensive so I recommend you join Leslie's pool perks plan which gives you automatically 5 percent. The store is open 5 days a week from 9am-5pm. So great working hours. Service is professional and knowledgeable, Nigel provided detailed recommendation for pool maintenance and address a green pool situation.

It took a year and a half to get a pool and I had to complete it myself. I never got a final…read moreinspection from the city because the building permit expired. I withheld the final payment because they were unable to complete the contract.

One month no communication. The pool needs Plaster, lights, hybrid heater and salt water. Finish…read morepluming and electrical and who knows what else. I have to try to figure the finishing of the job on my Own. They manage to get the loan company to accelerate the payment schedule and the hold back is not enough to cover what's left. No pump, no dual hybrid heater , no lights no finish no cleanup, no communications. They made their profit and so to bad so sad for me and my family. They sales person lied when asked if this was a water dig he said no we have other pools in The area no water dig then I get hit with a 10k bill for water and helical piers; then delay after delay we'll beyond contractual completion date. ( 4 months now ) and no communication for a month and now the quotes in getting to complete the work are in excess of the hold back. I paid full prices cause I thought a company that makes good profit is more likely to complete the project vs a discounter who scams. I was wrong. The saddest parts are I don't know if I will be able to finish the pool financially and that they are doing this to more customers than just me. I don't have the energy or stomach for lawsuits and fighting but unfortunately they don't leave me any choice. I won't rollover but I pray that goodness touches these peoples hearts and they do the right thing. Enough things in this life are a battle now just wanting a pool for the kids in the family to grow up with is included. I am at a loss. I was hoping I could recommend this pool builder when all was said and done delays and all. Life happens but this ghosting for a month and the fact that they have been over paid for work done is just too much. You do what you want with this information trust that you would not have. A different experience . I am also owed 4k cash that was later replaced with a financed payment made by the lender. Nothing . Juan & Alex please finish our pool, my niece will get over the pool party we are getting a water slide instead but please finish the pool and pay me back and reimburse me for work I had to do that you didn't . Please! I am willing to beg vs going to court and fighting. ( not to concerned with any arbitration clauses either )

i always buy local and had my last hot tub for 18 years. I made the mistake of buying the new one…read moreon the Internet, it seemed like such a great deal. Big mistake! In 18 months the great deal turned into a nightmare. If it had not been for Mark from Able pools fixing the hot tub for me I would be out a lot of money and without a hot tub. Thank you so much Mark Next hot tub is from Able pool and spas

Marc lies & was drinking a few timIes he came to my house. Was supposed to bring a new control…read morepanal last year I believe. I never heard from him again. I called & called, went to the shop which was closed. I left a long note on the filthy van parked in front of the shop. No answer. I called the manufacturer & told them I would not let him represent my product if I was them. Now I have to get somebody to look at & see what it's going to cost to get my hot tub running right. I've had it 6 yrs & no warranty left. I've heard he is out of business & that makes me happy.

You can schedule an appointment but good luck getting them to show up! The times they have showed…read moreup, they can't even diagnose the problem! Owner will promise to call you back but never does. He reminds me of a bad employee trying to run a business!

Fixed my multi valve and taught me the basics of pool care great customer service. Very fair cost…read more And pet friendly little white dog in the shop is cute

I have mixed feelings about this company. First these real nice individuals came out quickly to…read moremeasure for an estimate on pool deck/resurface but then I had to keep calling them for quote. I finally received the quote and decided to give them a shot. So they finish the work & it was said that they would come care for the pool for a week. Never did! I had to keep calling. They were supposed to correct some of their work and of course...they never did as the owner said she would. Oh but they were Quick on collecting their money. It's 2019 and they still haven't been by to fix anything.

The owner is a crooked person. Don't be fool by his intellect on pools or reviews on here. If you…read moredon't get his other services he offers during his cleaning (which he will offer) he'll just stop answering or showing. Got a bi-weekly service with the first one being 75 dollars. After I didn't call him back after he was offering 10,000 for him to completely restore my pool with filter, paint, etc. He stopped showing up. That conniving person just used a high first start service to make a few more bills and stopped answering

Our pool was losing a lot of water on a daily basis so I called Aaron's. Dan called back…read moreimmediately and had us troubleshoot for a few days to identify whether it was our falls or some other area of the pool (we turned off the filtration system and marked the water level). It was determined that it was probably the falls, so he and another guy came out, dug out the dirt behind the falls area and sealed everything really well. He was cognizant of trying to keep the cost low and avoiding unnecessary work. Problem resolved!!

The owner is a crooked person. Don't be fool by his intellect on pools or reviews on here. If you…read moredon't get his other services he offers during his cleaning (which he will offer) he'll just stop answering or showing. Got a bi-weekly service with the first one being 75 dollars. After I didn't call him back after he was offering 10,000 for him to completely restore my pool with filter, paint, etc. He stopped showing up. That conniving person just used a high first start service to make a few more bills and stopped answering

I contracted with SP&LC for landscaping & replacement of an old irrigation system. Jesus completed…read morethe work but has failed to honor his 3 year warranty. I have called Jesus several times. While he states he is on his way, he's a no show. I would not recommend his services at all.

I have been a customer of SP & LC and Owner, Jesus Acosta, for over a year now. This person is a…read moregenius insofar as customized planning and execution of an extensive landscaping project, to include installing a sprinkler system, My home was transformed into a thing of beauty by this owner and his team of workers. The material used was top-notch and I found he did not attempt to "short-change" me in any sense. The project cost was very reasonable, especially considering the quality of the work. The project was completed in a timely and efficient manner. I cannot praise SP & LC high enough!

LOVE LOVE LOVE my Oasis!!! Like everyone, I talked to multiple pool builders and saw multiple…read moredesigns... But after meeting Saul and seeing his design and quote, the choice was obvious - Cost Plus Pools, hands down!! He's a one-man show and I'm not sure how he does it. I can't explain it, but you know how you automatically feel comfortable with and trust certain people... That's how I felt with Saul. He understood my vision from the moment he walked into my back yard to give the estimate. After a very thorough presentation of the equipment options and basic knowledge and cost of maintaining a pool, off he went to design my pool. I got the initial design concept and quote that night. Of course I had to add my 2-cents and make some changes... But in the end it was his initial design that won me over and is now my favorite place to escape. Like any construction project, you're going to run into issues. And if it could go wrong, I think it went wrong on my project. I was beginning to think it was cursed Lol. BUT... the difference with Saul and Cost Plus Pools is that he WILL make it RIGHT!!! And he won't bat an eye at it... He just fixes it!!! One thing you'll find with Saul, that you won't find with most builders is that he's with you every step of the way... And not just during the construction phase. He doesn't wash his hands of you once the project is done. I witnessed multiple times during my project where he was still helping and responding to previous clients from years ago. My pool was completed in July 2019 and he is still there whenever I have a question.. No matter how big or small, intelligent or stupid the question... He's always got my back! At the end of it all... I have a new friend and I know that he's that way with most of his clients. Saul is someone you can trust, someone who will shoot you straight... And in the end, give you an Oasis in this desert that you and your family and friends will LOVE for years to come!!! I'm sooooooo glad I made the right choice!! Don't hesitate... He's super busy, but definitely worth the wait to get something you can be proud of.

This business is difficult to deal with. Excuse after excuse and lie after lie about completing the…read moreunstallation of the pool. There are several problems with the pool still and Saul keeps making excuses. Do not do business with company. You will regret it!