Brandon and his team are always friendly and helpful--even when busy. You can go into the store…read moreand expect to speak with a knowledgeable adult who can answer your questions, steer you away from unnecessary items and point you towards accessories, chemicals and products that will enhance your outdoor leisure spaces. I found Brandon and the team to be very honest about expected delivery times and equipment performance for my specific setup. If you live at altitude, are on propane, have a sloped yard or are in a windy area, please let them know because terrain, location and utility setup are factors that matter. Best of luck!

They don't know what natural gas smells like. Worked on my…read morepool equipement many times, finally another contractor arrived and pointed out gas leak at equipement.

I was very hesitant to come here with all the reviews this place has received, but the prices are…read moregood and the kids love to swim. Sure the lifeguards are a little bossy and whistle at you a lot, but that's all quite understandable. No one wants their kids falling on the hard floors, so they tell you not to climb the dividers, no running, etc... No elder wants you jumping on them while they're trying to get a workout in. All these rules and lifeguards barking at people is for your own safety. Rules are in place for a reason. No one wants to see you get hurt. As for the people in the front desk. I didn't get any attitude of any sort. They seemed nice and helpful too. All-in-all I'd definitely come back again. ‍

The moment we walked in the front desk clerk was rude. They told me that my son needed to take a…read moreswin test although he's of age. When I was trying to get the attention of the life guard she ignored me. This place is very unprofessional. Would not recommend.

Not that this review will mean anything, but it'll make me feel better…read more We started a pool project in October of 2015. The quote to finish our project was $100,000! I should have seen the bullshit, but I don't build pools, so what do I know? The project started quickly, within a few weeks they were ready to pour cement; this was in November 2015. They stopped showing up that November. The company wouldn't answer nor return phone calls. We actually drove to Las Cruces (over 3 hours) to meet with them, but no one would take our calls. In July of 2016 we met with a lawyer threatening lawsuit; that got them moving! We finally made head-way with our project, got things rolling again. And then, you guessed it! NOTHING. A year and a half later, we have started ripping everything out of the HOLE in our yard, sucking it up and cutting our loss. We paid this company a small fortune just to have our yard a complete disaster and a load of debt.

I spoke with Chris and scheduled an appointment to have an estimate for an in ground pool with a…read moreslide and an automatic pool cover.The day came and time passed the scheduled time of appointment, he was a no show and did not bother to call to inform us that he would not be able to make the appointment and/or reschedule appointment. I called and had leave a message and we still have not heard from him or his company. This was a waste of time and money, as I had to take time off of work to meet with him. Don't waste your time with this company, apparently they can care less about their customers, company and reputation.

We searched everywhere for months for a jacuzzi and finally found Oasis Etic was very professional…read moreand answered all our questions well we bought a ten thousand dollar jacuzzi and very happy with it. But the reason for not giving them a 5 star is BEWARE if something goes wrong with your Jacuzzi our some of the lights went out and it's really hard to get a hold of anybody so I filled out the form that you're supposed to fill out and got a call two weeks later that they would take care of it. Well it's been a month and a half or two months and we're still waiting, I don't know if they're too busy or they just seem to be giving us excuses so I guess my lights will never be fixed on my Jacuzzi it's very disappointing for this company because we really loved talking to him and buying the Jacuzzi from them so I guess any warranty you have on it just doesn't matter!

Well three years later I still don't have a working hot…read more Just note that if they pick up your hot tub it will not come back in the same condition as it left. I've been waiting 2 1/2 years for them to fix one leak which in turn according to them they found several other leaks and supposedly fix that. So after all that time waiting I finally got my hot tub back only to have the tub wouldn't hold any water because they dropped it and damaged the whole corner side. And the water was coming out faster then it was going in. Long story short Don't buy from them.

Outstanding customer service and quality work! Our custom pool and hot tub came out better than we…read morehad invisioned! The owners, Mike and Lisa are so very easy and pleasant to work with and kept us informed on every aspect of our construction. Safety was always put first on the job site. Inspectors that reviewed their work were very complimentary on the quality of work and attention to detail. Not only did they build our pool but they also did our backyard landscsping that we are extremely pleased with. We highly recommend LGH Construction as the contractor of choice for your very own custom pool.

Finally caved into pressure :-) to put in a pool, so we decided on a Plunge Pool. I am lifetime…read moreresident of Las Cruces, so had plenty of family & friends in the business to consult. Michael came highly recommended from a close family member who transacts on many home sales, special projects around town. Michael and Lisa came to our home, sat with us to discuss, draw out what we wanted and how we wanted the finished product to look. They brought color, tile, paint options for us to consider. Michael knows the ropes, proper build, foundation, required permits and provided a realistic timeline for completion. Initial location we wanted for the pool was rejected due to spacing, so, we quickly pivoted to a location in the yard that passed inspection. Right now, we're on track to finish early. Couldn't be any happier with this very personable business relationship!

It took a year and a half to get a pool and I had to complete it myself. I never got a final…read moreinspection from the city because the building permit expired. I withheld the final payment because they were unable to complete the contract.

One month no communication. The pool needs Plaster, lights, hybrid heater and salt water. Finish…read morepluming and electrical and who knows what else. I have to try to figure the finishing of the job on my Own. They manage to get the loan company to accelerate the payment schedule and the hold back is not enough to cover what's left. No pump, no dual hybrid heater , no lights no finish no cleanup, no communications. They made their profit and so to bad so sad for me and my family. They sales person lied when asked if this was a water dig he said no we have other pools in The area no water dig then I get hit with a 10k bill for water and helical piers; then delay after delay we'll beyond contractual completion date. ( 4 months now ) and no communication for a month and now the quotes in getting to complete the work are in excess of the hold back. I paid full prices cause I thought a company that makes good profit is more likely to complete the project vs a discounter who scams. I was wrong. The saddest parts are I don't know if I will be able to finish the pool financially and that they are doing this to more customers than just me. I don't have the energy or stomach for lawsuits and fighting but unfortunately they don't leave me any choice. I won't rollover but I pray that goodness touches these peoples hearts and they do the right thing. Enough things in this life are a battle now just wanting a pool for the kids in the family to grow up with is included. I am at a loss. I was hoping I could recommend this pool builder when all was said and done delays and all. Life happens but this ghosting for a month and the fact that they have been over paid for work done is just too much. You do what you want with this information trust that you would not have. A different experience . I am also owed 4k cash that was later replaced with a financed payment made by the lender. Nothing . Juan & Alex please finish our pool, my niece will get over the pool party we are getting a water slide instead but please finish the pool and pay me back and reimburse me for work I had to do that you didn't . Please! I am willing to beg vs going to court and fighting. ( not to concerned with any arbitration clauses either )

The boys cleaned my hot tub, changed out the filters, water added the proper chemicals in a very…read moretimely manner. Super great service and value.

From the owner: Top notch pool service. Highly trained technicians with years of experience. Exceptional…read morecommunication and detailed reports after each service. Specialize in automation and equipment repairs.

Honest and reliable. Great job!! Thanks Jacob for making my pool and me happy!!! Give this company…read morea call.

From the owner: Monroe’s Complete Pool Service provides quality and professional pool cleaning, maintenance,…read moreinstallation and repair services. •Water testing •Chemical balancing •Pool pump/filter maintenance •Vacuuming, Brushing, Skimming Home owner satisfaction guaranteed Servicing west El Paso and Las cruses areas