Great Customer Service, Bilingual, very kind offered me water or coffee while looking around.read more

From the owner: We are a design studio with a stunning showroom of high-quality kitchen and bathroom designs. We…read moreoffer an expansive selection of premier products and services to choose from. Transform your house into the home of your dreams with Galleria Kitchen & Bath, El Paso’s trusted home remodeling company.

I ordered a desk from here and they sent me a bed frame. When I realized this i contacted them and…read morethey gave me the run around. Mind you I had realized this the same day , even an hour on the purchase and they said they couldn't return it because they had made a shipping label. Then after 3 days of calling they told me that they are waiting for the warehouse to create a shipping label. After 2 weeks and no results ,I get the product and it was suppose to be a 3 day shipping on top of it. I had to send it back and wait ,yet another 10 days to be refunded.. stay awayyyyy

After waiting more than one hour for customer service call, the representative told me she would…read morepost a credit of $22.90 on my account. That was supposed to be a refund for over charges they did to my credit card. No refund was posted. It was all a lie. a letter requesting my refund was returned as undeliverable. There is no way to deal with this people.

Waiting 31 days for a replacement oven when the oven delivered was inoperable at installation…read more Ferguson has shifted the responsibility to resolve the situation to the manufacturer but I didn't pay the manufacturer, I paid Ferguson.

I write this with the understanding that we are going through difficult times, supply chain issues,…read moreetc. We ordered appliances in August. We were told they would be here by late September, mid November. November became December, December became January. Dealing with a contractor made things worse. We didn't have any authority even though we would ultimately be paying for them. We were forced to go to the store monthly to get updates. often, it was like pulling teeth. Apparently, awe needed permission from the contractor (worst ever-more on him later) to get the information. It took a BBB complaint to get the contractor to cancel the order in mid January. We're stuck with a range hood that we will have to replace since it's important that appliances match. My recommendation to Ferguson? Keep the end user in mind. I called for the last time and was told that some customers had been waiting since April of last year - it didn't instill confidence. The ladies that work in the front were extremely help and cordial. They gave us as much information as they could.

We hired someone to redo our bathroom and it turned into a complete disaster (no exaggeration). We…read moredecided to give Re-Bath a call and have I'm so glad we did. They came in and stripped our bathroom down to the studs, redid wiring, fixed all of the screwups that the other "company" had done. In the end, we wound up with a beautiful, functional bathroom. It was done within the time they said it would be. Wish we had called them from the beginning! Highly recommend!

My family had an extremely poor experience with Re-Bath of El Paso during my parent's bathroom…read moreremodel. From the beginning, it was clear that the ReBath team did not have clear communication among themselves. The consultant was able to answer all questions, but it was later discovered that answers given were incorrect. When changes or decisions needed to made, management took it upon herself to make those decisions for my parents. From the consultant to management to the installers, all gave inconsistent information, which led to confusion and mistakes throughout the project. Management was also lacking. There did not seem to be clear oversight or accountability, and when issues came up, they were either ignored or addressed far too late. Communication was inconsistent, and it often felt like no one was taking ownership of the problems. The consultant sent out was not properly trained. When management was asked regarding training, she stated she does not go over new contracts completed by new consultants to correct mistakes. One of the biggest issues was that incorrect supplies were orders, which cause unnecessary delays and added frustration. Instead of resolving things efficiently, the process became drawn out and disorganized. We were informed the project would take 4 days to complete. It ended up taking 4 weeks to complete due to having to reorder supplies and scheduling conflicts. Overall, what should have been a simple remodel turned into a stressful and disappointing experience, especially for money the company charges for products and installation. I would not recommend ReBath of El Paso based on my experience.

Totally done with my washer ... walked into Maytag on Gateway East, .. I had the opportunity to…read morelook around without a hounding sales person. Upon approaching the service desk Joe Garcia was very attentive to answer my questions in reference to the washer I was looking to purchase. I can't say enough about the customer service I received by both Joe and Mario. My purchase was a little on the high end but I'm very happy with the washer and especially happier that there is a 5 year warranty. Can't say enough about the Deliver driver, he was working solo but knew what he was doing, he delivered and installed in less than 30 minutes, very courteous and professional. Thank you Maytag Home Appliance Center.

I have owned Maytag equipment fir years and my recent need for a technician reminded me why! He…read morearrived on time, carefully explained what he was going to do, patiently waited for the machine to recreate the problem I was having and then proposed a solution and when he would be back to fix the machine. Absolutely recommend and would use the company again!!