Everything about this place is amazing!! I've been coming since January and couldn't imagine going…read moreto another nail salon. Amazing staff, amazing service, and amazing drinks. 10/10!!

This was my third time giving this salon a chance because I was influenced by all the amazing…read morereviews. Unfortunately, every visit has had some kind of issue, and this was the last straw. I came here on my birthday for a French tip manicure and pedicure (no acrylics) and still paid about $150 after my birthday discount. For that price, I expected excellent work. Instead, I left with white residue/stains on my nails and had to ask for several things to be fixed. I was already late for my birthday party and eventually stopped pointing things out because I felt they were rushing to get to other customers. When I went back about the white marks, I was told I could just wash my hands and that it would eventually come off. That wasn't the point, I came here so my nails would be perfect for my birthday that day, not so I'd have to fix them myself. To make matters worse, the very next day my French tip was already lifting. The pedicure was also disappointing. The leg massage lasted maybe a minute, there was no hot wax treatment, and the entire service felt rushed. I've paid almost half this much at other salons and received far better service and longer-lasting results. I don't mind paying premium prices when the quality matches, but this experience didn't. After three chances, I won't be returning. There are much better salons that offer better quality and value.

Amazing service and they got us in fast at such short notice!! Thank you for great service and a…read morepeaceful vibe!

They confirmed a 130 appt.. I get there and they say they are to busy .... thanks for the great…read moreservice

Travis did such a great job on my nails! Genova is my go to nail salon. Never have a wait time.read more

I come to Genova and love the service here and love the atmosphere, the staff is always very nice…read moreand attentive.

Pedicure done by Mai. She left my little tootsies feeling good!…read more I've been coming to Fairmont Nails & Spa for YEARS, and I've followed Tommy and Yen whenever they've moved for 20+ years. They work 6 days a week and are always consistent. They take the time to get to know their customers and they have a huge number of regulars. I don't even have to tell Tommy how I want my nails done. He already knows, and when I went through a phase where I wanted something different every time, Yen put her best creative foot forward and never let me down. The ladies that do the pedicures are all great and friendly. We have conversations about their families and ours. We discuss our vacations and plans. It's an open area with a spa-like atmosphere. There is a separate room for waxing and they have contemporary music playing, while the TVs show whatever talk show/news is currently on with subtitles so you know what's going on. I have zero intentions of going somewhere else for my manicures and pedicures. When you have a good place, you don't leave.

I went here a few times and they did well. After a few…read morevisits the quality in work and customer service depleted. I always tip and normally make an appointment. I didn't have time to get my nails done again, so I popped in for a removal. The tech burned my nail and I reacted, she did not apologize or seem to care. When I sat down, she insulted me saying my nails grew out so long. She improperly removed the acrylic set and even tried ripping them off with an extra acrylic nail. She left artificial nail on all of my nails, I realized this when my nails have been in pain. As seen in the photo, my real nail beneath the artificial residue. I have chipped a piece off of the artificial left on top of my real nail, seen in photo 4 in my palm. This is an outrageous way to treat a paying customer, let alone anyone. I am not going to the salon to rectify this so they can cause more damage. I have previously voiced my concern at a separate visit, about the lack of professionalism and aggressive practice done by some of the techs here. It does not seem to me like this salon truly cares about all of their customers and that is disappointing because I had referred family to this salon but will be warning them to save their money and health of their nails. Also worth noting they would only offer certain customers a water, never once did they offer me a water.

Always greeted with a smile. Professional and clean location…read more This is my second visit and have enjoyed the customer service I received.

DO NOT BOOK WITH ALEX!!!!!!! She told me to stop talking and when she was done she said ok now you…read morecan talk? Like girl if you're good at your job then it shouldn't be a problem. Also they turned out so ugly. BUT Beth was AWESOME!! She did my pedicure :)

I got my nails done there yesterday for my bday and I've been coming here since I was 3 to get my…read morenails cut and polished and I started getting acrylics when I was around 10 or 11 but Eric and Tiffany have always treated me and my gma like family and there work is immaculate

Don't come here overcharged my card before saying anything , horrible attitudes , nail polish came…read moreoff a day after my pedicure which I totally regret and wish I could get money back for the huge inconvenience.

I've only ever gotten pedicures from here (3 times) and the last time, my foot had really bad…read morecallus and dead skin. My foot has NEVER been calloused. I also had separation between my big toenail and nail bed. The ladies and one younger guy that works here are nice and the prices are affordable. They offer hot tea, water, and wine. I won't be returning though.

I went there to get a gel manicure. The same day my thumb nail and middle finger had chipped and…read morecracked my nail with my right middle finger feeling sore and sensitive. I went back when 5/10 fingers had chipped three days later. When I went back to get them fixed, the nails were cut unevenly, gel applied unevenly, and my middle finger was pulsing on both corners later that day. Next morning my middle finger was extremely sensitive and began to swell. By the evening, my middle finger was beginning to pus. The tools used were not new and sterilized and the nail jobs were rushed and careless. Do not recommend. Other customers were complaining too while I was sitting getting my nails redone.

I've been coming here for the past few years, but I've only gotten pedicures! The service here has…read morealways been excellent and they don't rush the pedicure like other places. They have a variety of color selections and make it easy to find a color. The vibe is welcoming. They offer you a drink when you arrive and the music selection is pretty good. It's also nicely decorated in here, especially around Christmas time!

I've going for 3 years to Kaitlen to get builder gel nails. Not every salon is offering this…read moreservice, but she knows her work. She works quick and clean, is always friendly and sweet. The salon is decorated for every holiday, which makes the visit to a nice experience.