Unfortunately, my Alienware laptop screen went bad. I don't have a light touch, so I know I can't do this delicate work myself. So I decided I would bring it to this shop as I had a great previous experience. Went in, got a quote, agreed, and bam. I was on my way. Now, I know a screen replacement isn't a walk in the park....especially on an Alienware...so I wasn't expecting this to be done in a couple days. Anyway, I leave my computer there and he says he has to order parts or whatever, so check back in a week. I call David back a week later and ask for any updates, and they say they need to order something...I think it was like a new cover for the screen or something. I'm not quite sure what it was, but it was like 40 bucks, so it wasn't that big of a deal. I just wanted my laptop fixed...Only problem was that they had to order it from china. lol. I have ordered parts for this laptop before (needed a new 6990m because the old one failed, and I had to order it from like Oceania or something lol), and it seems like the parts needed to fix this laptop are only sourced from countries outside the US. I hate Dell...I mean, Alienware. Anyway, they order the part, get it fixed a week or so later, and my Alienware laptop is functional again! Turnaround time was ok, but the biggest wait was just waiting from the parts to come in from china. Luckily they built my PC so I wasn't in dire need of the laptop lol. Another happy customer! Thanks Cosmic Computer! read more

David is super honest and won't do any unnecessary work to make a buck. His services are reasonable and I'll bring my computers for repairs as my first choice. read more

Client of mine asked me to troubleshoot their computer which wouldn't boot. Me claiming the hard drive to be the culprit, I brought it by Cosmic Computer to make sure. David immediately helped me out, popped the drive in for two minutes and told me that it's definitely a kaput harddrive. Without trying to make a sale out of me, David helped me out, diagnosed my problem and told me about how the prices of hard drives are going up and let me off on my way. Cosmic Computer definitely is an easy going and honest company to deal with that's not going to haggle you with low quality service such as geek squad. If I were to refer someone for computer assistance, it'd definitely be to Cosmic Computer. Didn't even have to mention the yelp deal to get the quick and free diagnostic! Thank you :) read more

They're nice, fast, got my computer running! Their price is also reasonable! What more can I ask for?

"Friendly, efficient, stuck to the estimate and simply a pleasure to work with." Used the reviews here to find a reliable PC repair shop. The other highly rated place in the City couldn't handle my (simple) repair and tried to refer me to a place in Fremont. The boys at Cosmic were able to make the repair quickly and at a very reasonable price ($65/hour). I recommend these guys for a notebook repair and, most likely, just about anything else computer related. read more

I've been going to david since I was 12/13(?) years old and man oh man, his prices and service is THE BEST ANYWHERE. he tells u to go somewhere else to buy your part he knows its cheaper and he'll install it for you. he fixed ALL my computers and he did them with love and at COMPETITIVE prices. he even helps me special order a lot of parts whenever i need em. He always tells me the problem without charging me a dime to diagnose it and he tells me exactly how much i will pay and it is NEVER more, sometimes less but NEVER more. Infacttt, time to head over there rite now to pick up my harddrive enclosure... :) THANKS DAVID! read more

I cannot recommend Cosmic Computer and David highly enough. After giving my boyfriend a thorough thrashing for cracking our brand new laptop's screen, we went to Best Buy to get their advice. The Geek Squad told us that it would cost us at least $300, if not more, to get the screen fixed. Worse yet -- he said it would never be same. Not wiling to take the Geek Squad's word as gospel, we called around to places we found through Yelp. David was by far the most helpful and personable person we spoke with. Even better - he said we could probably repair the computer for less than $300. I dropped off the computer for repair on 12/22 and it was ready by the 26th. Pretty amazing considering it was a) Christmas and b) the part had to be shipped to David. The fact that I'm writing this review on said computer is testament to the great service we received. Thanks David! read more

There is no one else in the Bay Area, let alone San Francisco that I would recommend if you have any sort of technological issues relating to computers, hard drives, laptops, netbooks, software or hardware issues. David, the owner, is a very friendly, humorous guy and is straightforward and honest when it comes to diagnostics. I value his services highly. I've had three computer problems and he fixed each individually for all at the same flat rate. A BSOD issue with a desktop was fixed within days even though he had lots on his plate. A clogged up notebook was cleaned and back in good running condition. He even suggested installing Ubuntu on my netbook which I look back at as a good decision. He does great work at a good pace and won't yank your chain. I will always recommend friends and family to this place. Also, Liza's review is inaccurate and his response is correct. He flat out tells you what he will do after he diagnoses the problem with the computer. He would never install crapware. read more

Great service, fair price! I would recommend this establishment to everyone. The proprietor is super friendly and trustworthy. We will continue to frequent Cosmic computer with our future computer needs. read more

Hello, Yelp! I know David and his company for about 4 years... My company always orders new computers and fixing old ones with his help. In other places you have to pick two out of three qualities: fast, reliable, affordable, - in Cosmic Computer you would have all three at once. Thank you, David! I appreciate all your help and would have business with you! Sincerely, Eugene. read more

My friend went here to have her laptop worked on and was really happy with what David (owner) did. So when I had to have some work done on a computer, I thought of this place. My Dad had a problem with his computer, an old setup, that just would not power on fully. It was his work computer which he had sit idle for half a year in storage. We dropped off the computer, and about 10 minutes later, David calls us back, identifying the problem. There was corrosion on the motherboard. David gave us two scenarios of what he will be doing, either A) clean up the corrosion, and charge an hour and a half of labor, or B) the cleaning does not work (no charge) and to find a new mother board (the one my Dad had in his computer was an older type/hard to find). Thankfully after cleaning the corrosion, it worked! My Dad was so grateful. David and his shop gets an A+. He knows what he is doing, very professional, and is also friendly and very easy to talk to. He explained everything he was going to do. My Dad was really stoked when the problem with his computer was resolved, and at a good price! We originally called IT for the company that made his computer (Polywell), and was quoted $100/hour to work on it. Polywell's IT also recommended to just buy a new computer since my Dad's setup was old, and is probably cheaper to do that rather then to have work done on it. For what my Dad was doing (autoCad, MS office), the setup he had worked just fine. David recommended to my Dad that if it works fine for what you do, then why upgrade? I liked how he made that comment, because my Dad was really set on buying a new computer also. He changed my Dad's mind after that comment (and saved him some money too!). (My Dad also enjoyed his conversation with David about Alfa Romeos. I wasn't there, but he just mentioned how happy he was with the work, service, price and how David also likes Alfa Romeos). I highly recommend this place....and will definitely visit this place again for my computer needs. read more

Super killer great excellent perfect. $100 to put in keyboard and tune up 19in Acer that we thinking of blowing up with an M-80 read more

Excelente service, fair price and all the attention the costumer needs, this is what I found on cosmic computer, I had a excellent experience over there, he solved all my problems in a short time, and my computer looks beautiful, the organization is amazing, all cables are hidden making a nice view. I recommend this store, for everyone who wants to fix a computer. read more

Cosmic Computer - Computer - Computers Near Me - San Francisco, California

I called David in despair after my MacBook Air had an unfortunate run-in with spilled soup. The keyboard and track pad were completely non-functioning. Me: "Help!" David: "No problem. Come on in." He calmly and expertly disassembled the machine, identified some problems and potential solutions, and took control of the situation. After running a bunch of tests and quickly sourcing and installing affordable replacement parts, some bugs still remained, and that's when his creativity and diligence superpowers really shined. David was completely committed to making my machine work again, and went above and beyond to deliver. I can't recommend him enough. If you need any type of computer support or repair, David should be your first call for help. read more

So for some dumb reason I cracked the screen of my laptop. (Thank you Delta Airlines and yes, I know I am not supposed to check a computer) Anyway the computer work but I would bum out and think about where my life did not go properly. A friend of mine noticed my situation and told the story of cracking her screen. I thought it was in the odd area where it was not worth fixing but not bad enough to justify a new laptop (and the hassle of transfer of data. Most places were quoting me $250 to fix a $300 laptop, I was out the door for $150. Great Job!! read more

It's nice when you feel your irritation towards your computer gently wash away, and you can finally relax and enjoy it. For this I'm glad I found cosmic on yelp. sometimes the internet is actually helpful! David seemed to determine my (relatively low) level of computer literacy quickly and talked to me at that level pretty effectively. He didn't talk down to me or talk over my head. He wasn't confounded by my ignorance or throw a bunch of jargon at me. He explained the tests he was doing and his thoughts on how to deal with the issue. Best of all he charged me much less than what I was expecting. A month has passed and my computer is still running nicely. read more

Had a MacBook Pro 2009 hdd broken. Service was fast and helpful. He Explained all the details and showed on an example. read more

I am so very grateful to have found David on Yelp. Before I went to him I thought I needed to buy a new laptop. That would have been at least an extra $500 or $600 that I don't have. Left my laptop with David, and a few hours later I got a call he was able to fix it for total price $85. I will definitely be going back to him for any future issues with my electronics. read more

I spilled water on my Apple keyboard and the whole thing shut down :( I turned it upside down immediately but was kind of freaking out over my files, was able to take it to this shop the same-day about two hours later, and David was able to save it! The cost was very fair, considering he only had to replace one part and strategically dry out the remaining hardware. I didn't loose any pictures or data, and am typing on it now over a year later! Highly recommend coming here for straight-forward pricing and fast friendly service! read more

I brought my old computer to cosmic computer to get my old files out and it was a super pleasant experience. I was provided a very reasonable estimate and the customer service was great. I highly recommend checking out cosmic computer the next time you have any computer issues! read more

How did this place come in #2 in SF!?!? I'm losing faith in Yelp's credibility, impartiality and authenticity of posted reviews. Cosmic Computer is not a business. It is one, nice-enough guy tinkering with computers in a storefront (could just as well be his garage or bedroom) 'decorated' with stacks of empty PC component boxes. I took my expensive gaming desktop in with a boot error. He stuck a post it note on it with my phone number and placed it on the floor with several other desktops. He took no other information from me, gave me any paperwork or gave me an estimate of cost or time. I decided based on Yelp reviews to give him some slack. I had to continually pester him for updates and a diagnosis. During one of several in-person visits asking for an update, he pulled the cover off (the PC had not been moved from where it was put day 1) and decided on-the-spot that it required a new motherboard. With a verbal estimate of between $500-$700, he would need to research purchase options and 'get back to me'. After THREE MONTHS of unreturned calls, numerous in-person visits, and no work being done I retrieved the PC, offered to pay him for his time. He was very annoyed that I was taking it. I dropped the PC off at SF Comp. Repair where, within 24 hours, it was diagnosed and I was given several repair options. The problem was NOT the motherboard and cost less than $100 to repair. read more

I signed up for yelp just to give a review for cosmic computer. I have to say that David is awesome to work with. I had a hard drive fail on me, horrible experience as I do design work and hadn't backed up my drive for whatever reason. David was able to install a new hard drive, restore the data I was missing, and reinstall my OS for me over the weekend. It took 12 hours for the data recover on 100+ gigs of files. David only charged me for one hour of work. How's that about service? On top of that, a new hard drive and installation was so cheap compared to all the businesses I called around. We're talking at least half the cost of other places around Richmond and USF areas. David really is the best and he didn't act like a snob when talking to me. That's very hard to find when it comes to stuff as technical as computer repair. Definitely will be coming back to Cosmo for any of my needs. read more

Definitely 5 stars for David!!! The hard drive of my laptop broke down and I was literally bummed out because I didn't have any backup data storage and everything in that hard drive is important to me, life and work wise. David helped me get back everything I want and totally saved my life! BTW, he is really a nice guy and is fun to talk with. I do hope to visit him again but just not for any hard drive crash! lol read more

David is a super nice guy and very helpful. I brought my laptop in with a screen issue thinking I was going to have to leave it there for a few days. I showed David the problem and he sat right down and started working on it. Turns out it was just a problem with the wiring, no parts needed. He didn't even charge me for his time! I have multiple computers in my household and will definitely be using Cosmic Computer for all of them. Thanks again David! read more

We are a small business and after a year+ search I have found my team. I've worked with several local IT businesses with top reviews on Yelp and Andy and David are a cut above. Specifically, they are open to legacy support for my specific issues, from brainstorming to integration. And though you wouldn't expect it from the store front, they are server and small business build out and support experts. Very highly recommended! Thank you for all of your help, Scott read more

I was out of town on business and spilled a full glass of water on my laptop keyboard. First and foremost if this happens to you please turn your computer off. I was in such a state of shock that I kept trying to turn it on and that I burned out the keyboard. Secondly if this does happen run don't walk to Cosmic computers. I took my computer to David and he gave me no false hope but said to come back in a week. I was completely lost and forlorn without my computer but had to make due with the kindness of friends and family. I came back a week later which happened to be my birthday and received THE BEST BIRTHDAY GIFT EVER!!! David fixed my computer!! I rarely cry but I could not stop crying tears of joy. He literally gave my my life back plus his costs were ridiculously reasonable. I cannot thank him enough. He is a life saver and a genius!!! read more

It seems to take forever to fix my 10 year old desktop pc due to being fried by an unexpected power surge right before Thanksgiving. Should i give up the computer and toss it aside? It hold memories and files of my first ever images of 10 years of life and travels. I used yelp to find cosmic, open late and open on weekends to accommodate my time. I know nothing about computer. All i know is when i turn it on, it was ticking loudly that it was going to blow up. I left my computer at cosmic for at least 3 weeks. Since i didn't hear from them, i called and then was told it would be ready by the end of the week. The place is overfilled with so many computers. I took it home and it didn't work. I took it back and was convinced it was fixed. Can't argue with someone who is an expert. We argued back and forth but i had to be convinced. I spent a day slowly agonizingly painfully plugged back every plug to the internet, to the printer, to the speaker, to the tv converter, and was amazed it worked! Hallelujah praise the lord jumping joy. My next project was to convince pge to reimburse the repair bill. Another month or two later. To the end, cosmic was great. It fixed my computer and i was able to back up all my files. they accommodated my obstinence and ignorance that the computer was still broken. To that i was most grateful. They accommodated my stupid questions and refusal to understand computers. read more

The owner of this spot is such a great guy and really handles each client with care and expertise. I got my laptop screen replaced and it was such an easy and inexpensive experience. Way better than Geek Squad for sure. I recommend this place to anyone who needs computer help. read more

I give them 5 stars but I would give them 500 stars if it was possible. I tried the other best rated on yelp for fixing my macbook which i spilled coke on, the other places were not only unhelpful, but they were over-priced and seemed not to care at all. Cosmic computer not only were sympathetic to my financial situation (as a student) but they also gave me spectacular tips on how to fix my computer for the best cost. I would recommend these guys to anyone over any other computer repair store in The City. Also the guys are hilarious and beyond friendly.... not your typical nerdy tech guys, I could actually see myself hangout with these dudes. GO TO COSMIC COMPUTER, YOU WONT REGRET IT! read more

Despite having what I thought was virus & malware protection, clearly what I had on my computer wasn't enough to protect me from a spear-phishing attack that infected my PC with ransomware. David saved my computer, got it all cleaned out and ready for re-installation of Windows and my files which I had backed up on a cloud service. He was also a very calming presence at a time when I was freaking out over the invasion. He also installed a free version of Avast, which already found some bad stuff in some of my files even though I selected a restoration date that was well before the hack occurred. David is brilliant, competent and cares very much about his customers. I can recommend his services without hesitation! read more

David is a sunset legend...He took my broken screen and fixed it in 4 hrs....yes 4 hrs....its works perfectly and he gave me an amazing price compared to other stores..ill be back for sure...oh, and hes a complete gentleman... read more

David is fantastic. My friend was very pleased with his service and recommended him. Since that time I brought at least 3 different laptops with different problems to his place and always got the greatest service. He is knowledgeable, reliable, fast; and, moreover, very HONEST. I never even heard of computer guys who didn't charge money if there was a minor or no problem with one's computer. David did. When I brought a laptop that was constantly turning off, he looked and told me to buy a new power adapter - no charge. Other time I left an old laptop David told me that he could not fix it completely (that was really old one)))) and again didn't charge me any money. However, when I brought it home it worked! and I was able to retrieve all information, and even use it for some time before buying a new one. My last visit was couple days ago, David fixed my laptop and I got it back in working condition just in 1 day. Happy!!!! Highly recommend. Thank you very much, David. read more

I needed to fix my nephews computer ASAP, My nephew had issues with it opening the laptop since it's been dropped many times and couldn't get it to turn on anymore. Best Buy Geek squad gave me some BS about needing to change some strip and tech things I couldn't understand. So before I made the the decision to go I called cosmic since it was near by home. The guy took a quick look and all it needed were screws that fell out. Charged it. Worked just fine(: thanks for being honest and helpful!! read more

First off, I rarely use yelp because I think most yelpers are, well let's face it, a bunch of complete Fu#%!ng idiots. But after the incredible service I received from David, I was strongly compelled to leave him a glowing review. This guy was amazing! Brought my Macbook pro in because the screen was not turning on. He said might have to buy a new screen at an estimated price of $400-$500 dollars. He then decided to open it up and tinkered around with it for maybe 25-30 minutes. Saw that the cable that connects the screen to the motherboard was twisted and loose. Fixed the problem on the spot. I then asked him how much I owe him, he said "no charge". I told him I've got give him something, but he insisted "no charge". I then attempted to leave him a tip, which he turned down. After insisting three more time that he let me tip him, he begrudgingly accepted. Probably just so I wouldn't insist a fourth. Fantastic service! Solid human being! read more

I'm writing this review to tell the truth. I have suffered for a whole month and ordered four motherboards and yet not have my PC fixed there just because I believed what I was told. I went to Cosmic Computer on January 10th because of their excellent reviews online. I was told the motherboard of my computer was dead. I had to order it from Dell with o/n shipping. David installed it and told me the its USBs were not working. (I did not doubt it because assembling board shouldn't be complicated) So I ordered the 2nd one and was told the same problem. I was upset with Dell and talked to their managers and asked for the 3rd one. After being told the 3rd one was not working again, I had to get my computer back from Cosmo. Inside it was the 2nd board from Dell which David had put back. (David offered me to rebuild my computer for $300. I did not accept it.) I was really mad and exploded at Dell. Finally, I got the 4th board delivered as well as a Dell technician come to my home to install it. I told him the board in my PC had bad USBs according to David. The Dell technician checked it on BOIS and Safe Mode before turning on it directly to Windows. 10 minutes later, it's working! The board in the computer is good, and USBs are working. We didn't even bother to open the package of the 4th board. I called David and had him talk to the Dell tech person. I also asked him to give me the refund since he did not fix my computer. He refused because he "had spent so much time on it", but the truth IS he failed to fix it. He was upset because I "questioned his skills". Never did he realize how much time I had spent to deal with Dell, calling, complaining, ordering, returning and frustrating, just because he had told me the wrong thing. Words to David: No one is born as computer geniuses. We all had to learn somewhere. A little humility goes so much further than being a know-it-all ever could. read more

This place is simply amazing. The service they provide is absolutely incredible. I came in with my laptop (HP, ugh...) to get it repaired and these guys took care of it. I came by with my laptop at around 3:00 pm-ish and stated the problems it had. Not only did they give me possible reasons why my laptop was acting up, but they gave me an accurate time to come pick it up. I headed back to campus and got out of class at around 6:30 pm. Knowing that they close at 7:00, I had to rush over quick. However, slow traffic on 19th ave delayed me so I got there at 7:15... I thought they were closed because the blinds were shut, but when I peaked through the window, David and his crew was still there working on my laptop! I came in and he told me he fixed it, but there was still something iffy about it... He asked me if I could leave the laptop with him over night so he could take a more in-depth look at it. He told me to come back tomorrow to pick it up after he ran some tests on it. The next day, I received a phone call at noon saying everything was ready. I went in at around 5:30 pm to pick it up. After I got home and turned it on, not only was it running BRAND SPANKIN' NEW, David and his crew backed up my files as well!! All my music, assignments, study guides and notes were still there!!! I couldn't believe it. He saved me so much time and effort. I needed my laptop to study for midterms and these guys got it back to me with time to spare. I just couldn't thank them enough for their effort. -Nice & friendly -Phenomenal customer service (hands down, the BEST in the city for computer repair) -Easy to talk to/comminucate with -Gives you ABSOLUTELY NO BULL$%^&. Straight facts. Period. -Fast repair. These dudes get to work the second you hand it to them. -Honest The best thing about this is I only paid $65 bucks. It's hard to find good & honest businesses like them. I'm not risking looking around for other computer repair shops. This place did it for me and I'll swear by them. Well, I tried to cut this review short so I can study for exams but it looks like it didn't happen haha. Anyways, THANKS DAVID & THE COSMIC TEAMMMM!! read more

Great place, good friendly knowledgeable staff. Fixed a obscure problem that disabled my laptop, hardly charged me anything!

I had a terrible experience with this computer repair shop. They restored my hard drive after a virus attached but instead of using the built in recovery program, they used their own and brought down my brand new HP top-of-the-line laptop from a 64 bit to a 32 bit computer, which Hewlett Packard does not make. I verified this with HP. They confirmed that they only way I could have a 32 bit computer in this laptop is if the repair shop used their own discs to recover my drive. Then, when confronted with this and a written statement from the online support at HP, they denied it and lied about it. Bad work. read more

-I brought my computer in last week because it appeared my hard drive had crashed. When I took it to Monday after work, since they have such high yelp ratings, they took one look at it and said it was only a virus. They gave me a quote to get the virus off my computer and said it would be ready on Wednesday. Seemed simple enough. -On Wednesday, as I was leaving work, I called them to make sure it was ready. I was told no, to pick it up on Thursday. I was a little bummed that I couldn't pick it up on Wednesday when I was told it would be ready then. Especially since I was not told why there was a delay, but at least I had not made the trip out the shop already. -On Thursday I did the same thing, called as I was leaving work, at 5:45 and asked if my computer was done and I could pick it up before they closed at 7pm. I was told yes, so I told them I would be by at 6:30 to pick it up. I got to the shop right around 6:35pm and found two other people waiting before me, so I was expecting to wait for about 10-15 minutes for them to pick up theirs and for it to be my turn. Boy was I wrong. The first woman that was already being helped was assisted for over 45 minutes. By the time she was left, it was after closing time and there was still one person ahead of time. -To speed up the process David began to multitask by helping But instead of both of us. Instead of helping us both, he started working on wrong computer for the 2nd customer. It took 10 minutes and the customer telling the tech that it was not his computer. So while trying to assist us both, my computer is booted up to show me it is working. -Then I was told he needed to set up my wireless Internet connection. This plus whatever else needed to be done took an additional 1/2 hour. I ended up waiting a totally of 1 hr and 15 minutes for a computer that I was told would be ready the day before. When I asked why things were still being worked on when I was told it was done. Instead of apologizing for the delay I was given an excuse that it had to be done then. I do not know a lot about computers but I know there was nothing that was done while I was there that they could not do without me. Honestly if I had received an apology of any sort for having to wait an hour or any understanding that it was irritating to have to wait, but instead it was just laughing at how long it was taking and excuses for why the work was not done. -I appreciate the work that Cosmic Computers does, but anyone that makes a customer wait over an hour without an apology and only acknowledging the delay when the customer brings it up was very poor customer service. I was disappointed with how I was treated there, and clearly they do not need the business. -one other side note is there were 3 people behind the counter while I was there but only one person (David) helped the entire time, which was also very frustrating. - I do not think I could go back to a place no matter how good their work is, if they wasted that much of my time for no reason. read more

Very good price, and honest, no bullshit service. He saved my super pricey graphics card, and truly undercharged me for his labor, which was super appreciated. The local neighborhood computer store is such a rare and precious thing. I really value these things, so I wish I could give 5 stars. Most people that had my experience would give him 1 star, though. He's good at what he does, but has a serious chip on his shoulder. This guy had my computer for nearly 5 months! Not ONCE over this whole period did I receive a phone call from him about the status of my PC, forcing me to have to check up on him every few weeks. It was frustrating, because it's not in my nature to be demanding. When I found out he didn't install the same motherboard as I originally had in my computer, I wasn't bothered about it (many people would be), until I realized it didn't have an onboard Bluetooth adapter, which I rely on for several devices. I thought it only reasonable to ask that he either properly install the same motherboard I brought it in with, or just get me a cheap adapter. Man did that set him off. He started shit talking his other customers, bitching and moaning, and generally being so unpleasant it wasn't worth it over a $5 adapter. He's not reliable and doesn't effectively communicate. For me, that's not worth the very good price he has on repairs. read more