I got a spray paint from this store to do my project. I could order from online website, but I just…read morewant to feel and see the real color. The price is higher but I will get the paint right away, so I decided to pay extra buck to just get a paint in the store. The paint is pretty good and service in the store is good too.

Great spot for items that you need quickly. When your looking for a neighborhood spot to pick up a…read morevariety of supplies I recommend stopping here before headed to the big stores.

I'm part of a maintenance team of a big Management company. Since day one that I've been going…read morethere it's been nothing but a great asset to Brooklyn. running in and out sometime 2 to 4 times a day and every time that I'm there I'm always attended and helped with my needs. Even the cat is friendly and let's you greet her. Totally recommended for one-on-one assistance ,Home Depot where you'll be there for hours and be lucky enough to see someone even to get them to aislassist you. Their professional courteous will even take orders over the phone and have it ready for you to do Delivery cut keys. Very comfortable place to shop. I give it five stars plus now if only they had free parking. That would definitely put it in the WOW! factor.

They definitely have the supplies you need but the heavy woman with the glasses has a nasty…read moreattitude. She talks about you in Spanish to her coworkers, and only seems to be nice to the men that come in the store! Also if you get your keys copied, and they don't work, hold on to your receipt (maybe even the clothes you wore that day) because a minute later they cant help you. Not my favorite place to go to.

Tried coming by the other day a bit before they say they close but sadly it looked like they had…read moreclosed up a bit early. Also, when I tried calling them during their open hours nobody picked up. Luckily it's close to where I live so I was able to just stop by easily again. The man working there was helpful in guiding me to the glues and helped me choose which particular epoxy would be best for my use case since there are so many to choose from that mainly look the same.

Went in a few weeks back. Never greeted or even acknowledged by the two persons sitting at the…read morecounter. Never asked if I needed help with anything, they clearly know they've never seen me in the store before--so they couldn't have assumed I didn't need help. Never felt approachable. Never looked away from whatever they were doing (seemingly on a computer). It's hard to read reviews where they were so "friendly," I guess they pick and choose who they are friendly with? When I left out I said "OK thanks," after looking in a section I was so confused in and never acknowledged by the workers/owners? Still, the male seemed to barely open his mouth when I left, I can't remember if he did or not. It's disappointing after so many years in the neighborhood I was so excited about this store. I will never walk in again. I'd rather deal w janky Home Depot, at least I don't expect any service there!

Sure, a nice local alternative to Home Depot. The selection is good and prices are reasonable. But…read morethe staff! They seem to be completely uninterested in understanding what stock they have or helping you. Was in today and was told repeatedly that they didn't have what I wanted, which I found minutes later on a shelf. Huh? Also (most importantly), staff aren't consistently wearing masks. When asked why not, they didn't answer. No thanks.

They always have what I need and know exactly where in the store I can find it. Nice alternative to…read morethe super crowded Home Depot a few blocks away.

Flat hardware is worth checking out before you head to a major store. Call them and ask what you…read moreare looking for before you make a trip if you are in doubt! We did just that and were helped. I like their affordable prices, that they open until 8 and that they are knowledgeable. I've already recommended them!

I'm giving this business 5 stars because of customer service. I chose this business because they…read morewere the only store in my immediate area that had an item. I went there and the sales guy answered all of my questions and let me try things and test them out. The item I purchase was leaking and I called the store right before closing. I returned the item on Monday and the young man that helped me Saturday wasn't there but he told his brother I would be returning. The brother offered to exchange the item or a full refund. He told me he didn't need my receipt and gave me a full refund. Although this purchase didn't work out for me, I'll will continue to give them my business in the future.

I searched high and low for a key, I checked about 6 hardware stores in the neighborhood before…read moreultimately finding it here. Glad I discovered this hidden gem. Kit to mention excellent customer service.

Solid neighborhood hardware store for all those random home improvement and repair stuff you need…read more The Good: - Variety. For a small place, they usually carry a good supply of the stuff you'd need. If it's at Home Depot, it's probably here. - Service. Customer service is pretty helpful. - Convenience. Is Home Depot cheaper? Probably, but that's a bit of a excursion. I love having this place in walking distance because some projects and repairs need to be done immediately. The hours are great too. Open on Sunday's until 7pm. The Meh: - Pricing. It's not awful and I'd say it's pretty decent. It not cheaper than other options (bigger stores and online retailers) but for the convenience and supporting the Flatbush neighborhood, I'd support this Caton Hardware first.

The exact kind of place you want in your neighborhood. Small business, really knowledgeable owner,…read morereasonable prices.

This is a perfect hardware store. You can get hardware to hang a curtain, paint rollers, or canning…read morejars. The hardware store can also offer you a hammer drill, anchors, and a couple bags of concrete, just in case. I've known the owner and his family for years and have never left the store unsatisfie. David S

Awesome Service, Prices Very Competitive Owner Very Personable,Friendly making your purchases Very…read moreRewarding with excellent selection. Thank You Ronald Tomczyk

Yes, I 110% recommend this business. I went because I needed a part for my plumbing, I wasn't…read moreexactly sure what size so he gave me both and said just bring back the one you don't use. Amazing. So nice, so knowledgeable and so helpful.