I've been coming to this nail salon in the heart of Glendale since they opened many years ago, and it's always been a fantastic experience. This family-owned salon really shows teamwork and collaboration, especially when helping with nail color recommendations. I love all of the technicians and will happily use anyone if my favorites aren't available--Brian, Lily, Vi, Nina, Hannah, and Alex (who is incredibly polite) are all wonderful. The staff are the most respectful, the salon is spotless , they use high-end nail brands, and their service is personable. Pricing is very reasonable too. I've recommended it to many friends and family, and everyone has loved it. Same-day appointments can be tricky if you want a specific technician, but walk-ins are usually handled quickly. Overall, I 100% recommend this salon for the service, quality, and price! read more

Their customer service is amazing! I went in today and said what color I wanted. We didn't get it the first time, but the second was spot on. I truly appreciate how they were so kind hearted and went out of their way to fix everything! read more

Always clean and nice work. Thank you for doing a great job. And they never rush you out the chair. To accommodate any one else. read more

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I was going there for couple of years but last time when I called to make an appointment, the lady who answered the phone was soooo rude and disrespectful, and when I went (which I shouldn't) there still the same person came across with crazy attitude toward me; she was also talking to other employees with her native languag with a very rude gesture. The owner wasn't present at that time so I could tell him how the receptionist/employee is treating the customers. I will never go there again and I rate them 0. read more

A gem in Glendale. I've been coming here for years and everyone who works here is sweet, treats you like family. It's not the fanciest place but more of a mom and pop type shop. I believe this is a family business. Definitely need to show support for local mom and pop shops. I get the gel manicure here and at $35 dollars it's very reasonable. Turns out great every time. I don't get manicures very often but when I do Alex is always my go to. He's great, fast and does great work every time and everything that I ask for. Prices are very comparable as well for the quality of manicures he can provide. They do charge $1 more if you need to pay card. read more

I made an appointment for 2pm. I waited 20 minutes and 20 min of waiting I asked when they can take me in the lady said 30 minutes. I told her my appointment was at 2 she said well wait about 30 minutes. So what's the point of an appointment if I have to wait not 5 -10 minutes but over 30 including my 20 min of initially waiting before asking. Definitely a no go for me. I left the place. Terrible service. read more

I came ahead of some customers but I was attended after 50 mins . . And when I asked about my turn they said ten minutes more and they were laughing and speaking in their own language ( Vietnamese people) . That's so rude . But the one who did my nails they're good Bryan and Helen , you're great read more

Very rude they lied and talks about their customers in Vietnamese. I will never go back

Had an appointment with a friend here at 10am today for 2 gel pedicure one gel manicure and one gel full set, we arrived to 5 people already in the nail shop before they opened doing their nails who were walk ins. The only took my friend to do her nails having me wait. The whole point of an appointment was to have a girls day and have them done together meanwhile the chair next to her was empty and not even in use! Mind you it was working, that's ridiculous I come from West Covina so this was a drive to try this place, wouldn't recommend go somewhere! Update2: this place was suppose to do my friend acrylic set they told her someone else will come to do her set of a regular color since they were busy. Once her pedicure was done they told her they can't do it anymore, they don't have time and claimed she stated she wasn't getting her acrylic sent anymore. HORRIBLE SERVICE DONT GIVE MONEY HERE & THEY LOVE TO ARGUE ABOUT THEIR BAD SERVICE WHEN CALLED OUT ON IT! read more

Customer service is awful! The horrible guy doing my nails screamed at me twice . He said I was moving too much. If I was, which is not true, there is a better way of telling me instead of yelling. First time he yelled at me I apologized. The second time he yelled at me, I stopped the whole thing and left the salon. Still left $10 to the nice lady doing my toe nails since she was already halfway through cleaning my toe nails. Im never going back there! read more

Very fast and attentive. We always come here for regular mani and pedis every month. Nice staff and good pricing. It is clean inside. Only downside is the horrible parking haha read more

Normally they're great-however when I said I needed a gel manicure the woman started it. Usually one of the guys does it and he does it fine with tips if needed to and everything. However, when she was halfway done removing the old gel on my nails and said to cut them all short. I said no, usually they put the extensions on. She said she didn't do that and told me to wait- never mind that I still had the acetone tinfoil wrap on my fingers still. She was up selling me on the dipping powder which I didn't want anyway. Usually they're great but this is really off. read more

Cool Nails - The foil left on my hands after the technician just left me to wait. - Nail Salons Near Me - Glendale, California

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I made an appointment for pedicure and full set. They started with pedicure and then they moved me to do my full set and they said they only had time for manicure no more full set even though that's what I booked for. Don't come here. They don't honor appointments even with appointed you gotta wait 30 mins. read more

It pains me to write this but the place has gone down hill over the last few years. While Brian and Alex are good at what they do, a lot of the times you're left waiting even though you have an appointment. My nail gel nails start lifting usually within 10 days. Their prices are the same as some other places so... My last appointment there was a few days ago. I had an gel mani booked with Brian and wanted a nail design. He said Lily would do it since he doesn't do designs which is fine. He prepped my nails and did the base color, then called Lily. She came to do my design then did it poorly and said my nail bend is too small for that design. I said okay I understand, can you do this other (again, simple design) she said "no I'm not doing a design on you Brian can take care of it". The attitude and customer service from her was VERY bad. The customer on the chair next to me looked at me like "wtf?" A few appointments ago Lily did my pedicure very quickly, half assed and didn't even put a base coat on. When I asked her to put a base, she said "I don't do that" when every other time someone else has done my pedicure (and every other salon I've visited) they ALWAYS put a base coat to protect your nail. Because of Lily, I won't be coming back. I'm baffled that she just got up and left. She definitely treats customers differently depending on whether or not SHE PERSONALLY likes you or not. I've been coming here for years and have been loyal, but the last two times were bad and I'm not having it anymore. That's not how you do business. Other nail salons are the same price or $10 more, so go somewhere better and enjoy your nail appointment! read more

I had to find a new nail salon because my lady is no longer working, very unfortunate. Now, it's all about trying different salons with trial and error. I went to one and it was terrible, but was super pleased when I went to this place, Cool Nails, for the first time after a friend recommended it. Alex did my nails and I got a full set, short, for $30. I also got a pedicure with another lady for $18 (don't know her name). Alex was really great with my full set. I'm a very picky person and he was very diligent and took his time, made sure everything was great. If I wanted him to fix something, he would, no questions asked. He seemed to be very focused on his work and didn't talk much, but I don't mind. I would definitely go there again. I am pleased. The only side note, it took me a minute to find the salon since a giant tree was covering their name sign. I recommend trimming so the salon name shows. Place seemed clean, they had liners in their spa chairs, and the spa chairs were nice - a little more elevated than what I'm used to! read more

Cool Nails - Full set nails by Alex. $30 - Nail Salons Near Me - Glendale, California

Okay, can we just take a moment and please admire my awesome nails! I love love love this nail salon. They are super clean (everything is sanitized and clean), they do an amazing job every single time, they are super friendly, and this is the first nail salon where everyone is amazing so you can't go wrong with any nail tech. I love the way Brian, Kobe, and Alex do gel nails and I love Vee, Brian, Kobe, or Helen for pedicure. read more

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I was going to Cool Nails for several months and was always happy with the service and quality of my nails. The last few times were very disappointing. First, they do not care about honoring appointments and take walk ins just to get as many people in as possible, even if that means not seeing their actual appointments on time. The last time I went, I got a dip powder and it was absolutely atrocious. It was super thick and just looked terrible. The pedicure is also just very mediocre and the massage part of it is nonexistent. I'm glad I found another salon near by that cares about its customers, because Cool Nails really does not care whether their customers leave happy. read more

I've been going to Alex for years now. His work is quality and always on point. I have acrylic with gel polish and my nails last 3 to 4 weeks. I work in a gym never break a nail read more

I always come in last minute and all the staff is so accommodating with walk ins and so polite. I haven't been let down yet. The cleanliness of the salon is a plus as well. Prices are fair for a salon in Glendale. As for Vi read more

Cool Nails - Nail techs always have beautiful nails as well. - Nail Salons Near Me - Glendale, California

I never wrote a review for them?!! That is crazy. Ive been going here since they OPENED!! The price is just right. Not overpriced. It's ran by a family, all the workers (excpet like 2-3) are all siblings, kids of the siblings. I have to make a family tree for them HAHAH Anyways, they seem like a family to me whenever I go there. They probably don't feel that, but I do !! lol They do an awesome job when it comes down to the nails!! Plus they have parking (small lot) but it's still doable. They are walkable distance from my pad (for NOW.. until I move to I-don't-know-where after I get married). read more

Best nails place ever. Customer service and prices are great. Highly recommended. I love everyone there but especially Lilily Alex

First time here, great salon!! Got a pedicure with Linda. She did a beautiful job! I will be back for sure.

Still a 10/10 experience going here Can't recommend this place and ALEX enough, trust me you'll leave feeling satisfied!! read more

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I got a chrome gel mani here, and the nail tech who did my nails did not do it properly. I asked her to please redo the polish because it's was thick and gritty. I offered to pay twice since it was a complete redo. The nail tech started shouting in Vietnamese and stormed off. Another nail tech berated me the entire time she was taking off my polish. She was rough with my hands (picture attached), filed until I bled on 2 fingers, so I asked to please charge me for the pedicure and let me go. They charged my card $61 with no breakdown on the receipt and demanded I sign. I spoke to the owner, Alex, who supported his shouting employee. When I said I will not, the nail tech who filed off my skin spat as she shouted "Even better, I will charge you even more!" 0 class, 0 customer service to say the least. Charged me beyond what I authorized and without a clear breakdown on the receipt. Had to report to Bureau of Consumer affairs. Don't waste your money here. read more

Cool Nails - My nails and my bill. Unbelievably unacceptable. - Nail Salons Near Me - Glendale, California

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Amazing experience!!! I love the location and everyone is super friendly. I'm very satisfied read more

Cool Nails - Amazing pedi - Nail Salons Near Me - Glendale, California

If I could give this place 6 stars I would!! I was recommend here by a friend after I had some personal issues with my long time nail lady and her schedule and inconsistent pricing! Alex was the one to do my nails and man does he know what he is doing!!! My nails look fabulous and I am constantly getting compliments!!! I've gone back a hand full of time already and each time they have been consistent and the best part is that they don't speak to each other in a different language the whole time they do your nails! They actually try to have a conversation with you and get to know you! The best part was the price overall!! The amount I paid here for a gel mani and gel pedi was incredible!! The whole staff is great, my friend go to Brian and his work is great too!! read more

Cool Nails - Christmas gel nails - Nail Salons Near Me - Glendale, California

The worst experience ever. They have my friend and I a 6pm appointment for mani pedi. We walked in and every chair was occupied. They made us wait for 40 minutes and I was complaining about the wait. They don't give a crap. They start yapping in Vietnamese. I had her paint one nail wht w a diagonal coat of the other color and charged me $5 for it. Crooked bunch of morons. I walked out and the only tip I gave them was . I figured if the nail was considered a design then that was my tip. Will never go back. read more

Cool Nails - This is not a design - Nail Salons Near Me - Glendale, California

Probably the worst mani and pedicure I have ever gotten. Also no ventilation. My polish has completely peeled off two days later, and all my untucked are inflamed. read more

The worst place one can go to! Absolutely no customer service, the owner talks to clients like they own her something. Do yourself a favor and don't waist your time at this place! read more

Super disappointed. I've been coming here for awhile now every 2 weeks. This last time I had my manicure done by some older guy and let me tell you it was a bad experience. Not only he was rough and cut me , he didn't clean underneath my nails, water was cold , I asked not to cut or file , he did file them down short and uneven when I was done he decided to file the edges around the cuticle for no other reason I'm assuming to get rid of polish he left around it.. my nails look like I painted them... stick to your regular tech. read more

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I used to like this place but it seems like the parking gets worse and the service does too. Not to mention a lady named Nancy or Julie made my finger bleed... she put a blue liquid to stop it bleeding (which burned a bit) and it didn't stop the bleeding soooo she put nail glue on my open wound.. is that normal?? She told me when I get home to peel it off and I did and It bled again.. ah read more

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There are a couple ladies that do a decent job ("Coby" she's sweet and cares about her work) but as a salon their customer could use some work maybe it's time for a receptionist. I will no longer return here anymore because there were two times they really messed up my nails and it's a lot of money to leave unhappy with the job I took pictures the second time so that I could share with everyone, you be the judge... read more

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Nina is the best here, she is so nice, friendly and a pro. I have been going here for almost a year now

I've came here twice.. I got a gel mani and my mani chipped and lifted in 3 days! Then I gave them a second chance and same thing happened! I called and they didn't want to accommodate to fix my nails. Don't waste your time. read more

Cool Nails - My nails are not even grown out yet. Fresh mani chipped in 3 days. - Nail Salons Near Me - Glendale, California

I love it here! I come here all the time and they are super efficient and quick. My pedicures last weeks! Quick update: it's been over a year and I'm still loving it!! read more

I came here yesterday because by the time i get back to alhambra my usual nail spot closes so i tried this one close to work. I called in and they took me in! I let them know i had an hour lunch and both v and alex did my mani and gel nails. Theyre super nice!!! Then i came back today to do my eyebrows. Yesterday i messed up my big toe and today v happily fixed it for me at no charge I think ive found a new place! read more

Cool Nails - Nails for edc!!!! - Nail Salons Near Me - Glendale, California

Never coming back to this place EVER again! After so many years of being a loyal customer, today I reached my breaking point. Super annoyed and dissatisfied for the last time! They almost always overbook people and make people wait in that tiny salon, I've legit seen old ladies standing around and waiting to be serviced (because they didn't even have enough chairs for them to sit) When they ask if and when anyone can take them, those people just give them the "oh five more minutes" bull**** answer and lie through their teeth of course! Some get irritated and leave, some wait around forever to get service done! But even when you have a appointment and you're on time, these people make you wait and wait!!!!! I've even had a incident where he forgot he booked me! I had to wait for an hour because he double booked and he was doing someone else's nails when I got to my "appointment." So Today I got there to my 4 o'clock appointment for nails and pedicure, he made me wait 20 minutes before starting on my nails alone, I asked him about my pedicure and he didn't even bother to answer me, they literally didn't get started on my pedicure until an hour after my appointment time! No regard for other people's time what so ever! My pedicure was half a**ed, my nails were half a**ed!, Its like they don't even bother to put enough effort into doing a clean and even job on anything anymore! Each and every time, the service deteriorated, just got worse and worse after each visit! As if he got so comfortable and thought he can wing it for me and I'll still be back and pay him to piss me off and ruin my day! For example today, he scratched and cut around my cuticles on almost every single finger! I currently have bandaids and ointment on a few of my newly done nails. My nails are uneven and crap looking! Smfh...He keeps having to take breaks here and there while doing my nails, to answer the phone, to write down appointments etc! Hire a damn receptionist for crying out loud! I don't come pay all that money there every two weeks, to get a half ass set slapped on, given attitude and talked shit about when I ask to fix something or what not, and to spend hours sitting there waiting all because you just pile up clients and don't have enough room or nail techs to take care of them! I pay to get service done, you're not doing me a f***ing favor! Oh and not to mention, I ALWAYS TIP BOTH NAIL TECHS A FAIR AMOUNT regardless, if I like the job they did or not! They use cheap products, hence why I'm constantly having to deal with chipped and broken or popped off nails, they have poor customer service and they are not very knowledgeable at their job! I'm done. I will take my business elsewhere after today! I rather pay extra and leave satisfied and happy rather than pay a few bucks less and come home irritated, in pain and fix the mess I paid for! You lost a customer or two from where i stand that's for sure!!! read more

This is my first time visiting cool nails, but I was definitely impressed with how well my nails turned out! I walked in right after work and I was attended right away despite it being busy. I got a Gel manicure and I was in an out of there in less than 1 hour on a Saturday night! I will definitely return when it's time to do my nails again :) read more

Cool Nails - Nail Salons Near Me - Glendale, California

I would not recommend coming to get a pedicure here if they're going to do any clipping of any sort. My mother recently went there and 3 days later she started feeling some pain on her toe. Long story short, the way they cut her nail allowed there to be an ingrown nail one of her toes. She ended up getting an infection and had the ingrown nail (that grew exponentially) surgically removed at LA+USC Medical Center. read more

Here's a bit of a background of my experience here: I walked in here without an appointment on a Saturday afternoon and it was my first time actually getting my nails done at a nail salon. The person who served me was Nancy, she looked like she's in her early 40's and she was nice because I actually tried to talk to her telling her stuff like "I'm scared it's gonna hurt because it's my first time". But what mattered was her work, she did me so fast & my nails we're not done well enough for the price she charged me. Let the pictures I posted here speak for themselves. It took these pictures specifically 15 mins. after I got out of the salon. Btw I got my hand done for $33 (gel & acrylic) & my feet (just gel) $15, So i paid a total of $48 read more

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