Terrible pharmacy experience. Will never use this pharmacy again. I transferred a prescription yesterday morning and received an email confirmation from Walgreens Pharmacy stating that my order will be ready for pick up today at 10:00am, at this specific location. When I called the pharmacy this afternoon just to confirm that it's ready for pick up, I was told that they have no order on file. I just wasted a day of waiting for my meds, to only find out that nothing was actually done and nobody knows why confirmation email was sent to me for pick up. Walgreens obviously cannot be trusted, so if you want to receive your meds in a timely fashion, id suggest to go to a different pharmacy. read more

Once you're in the store, this is a great location. Mainly because I think most people don't know this location is here. I've never seen it busy which is fantastic. Especially because I usually come here to just quickly pick up over the counter medicine. I always know that I am not going to have to spend a long time waiting in checkout. Or roaming the aisles for that matter as things are laid out in a very well thought out and labeled way. My main issue with this location is the parking lot. While it seems like it has a huge lot outside, it's in desperate need of upkeep. Mainling the spot markings. Things are so faded that there's basically no markings at all. I often get out of my car to realize I've parked in 2 spots unknowingly. read more

Walgreens - Drugstores Near Me - Granada Hills, California

See all

I scheduled my flu vaccine online initially at (another location that upon showing up, no one attended me) so i rescheduled and arrived here instead. I was glad i did so because I didnt have to wait long for the pharmacist to give me my flu vaccine. They have a small corner where they administer the vaccines. Painless and quick. thank you read more

Walgreens - Getting my flu shot - Drugstores Near Me - Granada Hills, California

this walgreens is my go to for picture printing. They are so fast and never busy. I ordered a few prints online. Got there once i received the text they were ready . i went in to the Photography section and they were ready. paid and i was out the door. so fast and easy. read more

Walgreens - Drugstores Near Me - Granada Hills, California

Come in to get some otc medicine and there was such a big selection. Pharmacy had a line too, and seems like they have very little staff. We ended up finding what we needed after a while of looking online and in the aisles. There's also a lot of snacks and random stuff in here lol read more

Pretty solid pharmacy. Not a huge long line wait and Pharmacist is very knowledgeable and proactive. Staff for the most part are friendly. Parking super easy. read more

Pat is great help! The pharmacy is outgoing. They know our names. The animal treats are occasionally on sale for new toys or treats for my furry family!! Thanks read more

Came to the store this morning and needed help with a canvas colleague for Father's Day for my son and received wonderful service from Elvia. She helped me using the Kiosk every step of the way thank you very much for your patience and great attitude! read more

I stopped by this Walgreens tonight with my wife to pick up her photo. We pick this Walgreens location because it was on our way to Northridge mall. I been to the plaza this store is in before but never went inside this Walgreens until tonight. I had an issue here last year when I was looking to get a booster shot but they just never answer my call. This time around I found parking easily near the front but there are many parking spots here. When we walked inside the store, they did not look busy at all. We walked to the photo department area and there was actually someone there. At another Walgreens location I would have to press on the assistance button because there always no one there. But the pickup process was easy, I give them the name of the order and what it was. He then handed it to us and give us our receipt. My wife was looking at the Christmas stuff before we left the store. read more

See all

Friendliest, most helpful pharmacy staff I've ever encountered! I normally don't write reviews but they're THAT amazing.

My neighborhood Walgreens. Had to run out and get some meds in the middle of the night. Luckily, open till 10pm. I often get the Walgreens version of the brand names meds and the offer much more budget friendly option. For example the antacid relief I am looking for is $24 brand name for 50 tabs and $6.99 Walgreens version for 20 tabs. Janie was working tonight and was very helpful in assisting me and getting me checked out quickly which was appreciated since I wasn't feeling so great. read more

Walgreens - You can earn cash rewards and useful coupons for $5 if you return within 7 days. - Drugstores Near Me - Granada Hills, California

See all

Came by to buy some candy for studying tonight and this week. I saw the Latin guy in photo, hot as can be like I would love some of that. Sorry someone caught my error of a 3 star, I didnt have my glasses on, good lookin out. Yummy, if your him and single reach out insta michelle_jeepgirl read more

Man, I have been coming to this Walgreens location for years and years and years. My mom and pop stay in Granada Hills. I am only here visiting all the time on the holidays. The only problem I have here sometimes Is finding help when you need help. One minute, there could be more employees working here, and next time, they are short staffed. Store is in a huge parking lot off of Balboa and Chatsworth. You can purchase liquor and junk food. But you wont find other hard liquors here like you would at CVS. My mom and pop even pic up their meds here sometime. read more

Diego in the pharmacy was so nice and helpful. He made my experience very easy & offered help. Extremely kind & best customer service.

Huge shoutout to Jane and Nelly at Walgreens! They went above and beyond to help me both over the phone and in the store. I was struggling with the computer while trying to print some really important documents and they patiently guided me through every single step. Not once did they make me feel like I was a bother... even though I was there right up until closing time!!! Instead, they were so kind, welcoming, and genuinely helpful. Thanks to them I left with everything I needed and a big smile. Walgreens is lucky to have such amazing team members! read more

Holy macaroni! Does anyone work in the picture department? For the last 2 years I switched from the cvs that closed on zelzah to Walgreens and for some reason I find myself waiting and waiting for service. There should be a bell like how there is one on a lock up case in Target. Zero organization of where pictures are located of different sizes. Oh boy! Time to find a new place for pictures. read more

I went in to buy a facial toner. There were a few of them. So It took me awhile to decide which one. Staff is friendly and courteous. It was a Tuesday afternoon and there were less shoppers. Nice!!! Convenient location and lots of free parking spaces. read more

Walgreens - Sunscreen Protections - Drugstores Near Me - Granada Hills, California

I asked the old lady at the counter, her name is Gina, what the pin was for the restroom. She turned to look at me and said "we don't..." I think she was going to tell me that there was no restroom but I had already walked over and saw I needed a code to enter, hence my question, so instead she said "actually our restroom is out of order" and smiled. Her attitude seemed to suggest otherwise so I went to ask someone else in case. There was a girl stocking and I asked her, she was really nice and said she could open it for me! I thanked her but didn't catch her name! She had her hair in a ponytail and she wears glasses. I walked into the restroom and surprise, surprise none of the toilets in the stalls were out of order. I don't understand why that rude old lady did not want to help and lied to a customer about the bathroom not working. What is the point of having a public restroom if one of the employees refuses customer entry and lies about it being closed. Please have a talk with Gina on customer service she needs a reminder. Thank you. read more

Big thanks to Pedro for being awesome! I came into the store a little lost since I was out of town. He took the time to listen to what I needed even though I could tell he was a bit busy, and made sure I left with exactly what I was looking for. His professionalism and positive attitude stood out and he turned my shopping experience into an outstanding one, which I unfortunately have never gotten in my own home store. Thanks for the great service! read more

The people working pharmacy are so mean!!! Super rude and talks to customers like they're stupid. Please go to a different pharmacy. My mother had issues here in the past. I only went in cause it's convenient and near my house. I would rather travel the extra mile than be talked to so rudely. I had issues with a prescription and the pharmacist started talking down to me like I should know this information (info only a pharmacist would know?). You can provide information without questioning other's competency! Fix your tone. I had several questions and he walked away without any intent on answering. Very very very rude. Please do not go here if you care about quality and customer service. Walgreens you need to fix this. It's not right. Hire people who care !!!! Or pay them accordingly so they can act right or get a job you actually enjoy so you can stop spreading misery to people who are going through tough times and need meds lol READ THE OTHER REVIEWS STAY AWAY. stop giving them business they don't care about you trust me I just called to leave a complaint and this guy gave me a fake number trash read more

Am new to the Chime app banking, and their app states they are partnered with Walgreens in order to credit your Chime card simply by taking cash and your card to the cashier. I figured I'd give the process a try, since this was new to me. The process was super simple, but the customer service was simply horrible. I will go again to deposit cash in this manner, as I really like the process but the older lady working cashier hopefully won't be there. I walked up and tried to exchange pleasantries, and she looked at me like I walked in from a diseased colony. She didn't acknowledged anything, didn't respond to anything, nothing. read more

a very good Pharmacy always responsible to make sure you get the right medication and know how to use it. the drive-thru is a little bit slow hopefully they will get someone to do the drive-thru full-time. read more

Don't come here for a passport photo. The person who did it doesn't care what he's doing. The photo is dark, the quality is terrible, uneven colors and the photos didn't work for the passport because of a bad quality read more

Store is clean and you can spot plenty of employees wearing masks. It is not bare on employees compared to other nearby pharmacies. Shelves are stocked and always seasonal items appealing as you walk in. I like that I am not running into homeless or begging at the entrance. Plenty of parking. read more

Walgreens - FedEx services at the photo kiosk - Drugstores Near Me - Granada Hills, California

See all

The worst's people from the pharmacy today. Pharmacy technician named VERONICA AND LENA! Very rude and unprofessional especially VERONICA! Someone teach this girl Some manners. FEEL bad for WALGREENS cause now you are going to loose a customer maybe more customers because of this girl name VERONICA. Pls management teach her how to deal with customers and teach her manners also. I'm never going back to this pharmacy or WALGREENS at All. Sorry not sorry. Hope you guys will take care Of this rude person. Also they're other customers she was rude too! Not just me! I would Put zero if I could on your date! read more

I've been coming to this pharmacy since I moved to Granada Hills 5 years ago. At first it was OK, but its been going downhill for a while now. There ALWAYS problems with sale items either not scanning at the sales price at the register, or being out of sale items the day a sale starts. The pharmacy is the WORST. They have a bad attitude, are very SLOW, and just don't care about customer service anymore. The latest and last straw for me was on Sunday I pulled into the drive-through to pick up a prescription that the site notified me was ready. It was 3 pm and there was one car ahead of me. It took 20 minutes for that car to be serviced, and then they finally got their prescription and moved on. I pulled up, and no one came to the widnwo for 5 minutes. I pushed the buzzer for service and was told that their were customers ahead of me (???) and that they would be with me asap. I waited 12 more minutes and no one ever came to the drive-up window, so I left in frustration. I spend at least $2000.00 a year at Walgreens, but I've had enough. There is a CVS down the street, I'm going to give them a try to see if they can do better. They certainly can't do worse. AMF, Walgreens! read more

These women works their butts off. They make things a little nicer, and easier when you make it nicer and easier. It's not their fault if you can't get your act together, and put your script in time for just works best for YOU! I had to sit there, and listen to some abusive MAN talk to one of THE PHARMACISTS like she was his wife!? Well guess what, I followed him out and shamed him in front of everyone in the entryway, including the security guard. Not such a big man now are you.. thanks again ladies! read more

The photo shop is the worst. I wish there was another Walgreens close to my house. The lady that works there obviously does not want to be there. Her attitude is the worst. She's rude and unpleasant. I can't wait to get in and out every time I need prints. I do not shop in the store because it takes too long in the photo shop to have time. read more

The pharmacy is always understaffed and never efficient with medications. After 13 years I have decided I will be going to Vons down the street where customer service is #1 read more

This place lives up to the reviews. That's all I will say. A bunch of GRUMPY GRUMpy GRumpy grumpsters.

Pharmacy needs training with customer service. The girls give really bad attitudes, I almost cried.

This place is barely tolerable. Poor service over multiple visits, both inside and the drive thru. I've been a reluctant customer of Walgreens since about 1982 so my expectations are very low to begin with but this place is the worst. I waited in the drive thru so long on two occasions that one time I gave up and went home and the other time I finally got out of my car and banged on the window after 11 minutes of not even being acknowledged. The only thing they have going for them is the location read more

Adrian is a passive aggressive employee with the worst attitude. He came off super annoyed and in a bad mood, constantly huffing and making me uncomfortable with his body language and mood. Idk why Walgreens hires people who clearly don't want to be there . So unfriendly and unwelcoming, will be the last time I shop at that Walgreens. read more

I've been waiting in line for 20 minutes to check in for a vaccine Appointment, which I'm about to miss bc they simply do not care about the line. Don't get vaccinated here Unless you come hours early to wait in their ridiculous line read more

Walgreens - The window has been empty for 10 minutes - Drugstores Near Me - Granada Hills, California

We were forced to Walgreens when our little mom and pop pharmacy closed suddenly. Getting our first refills was painful. The first person we spoke to in the pharmacy had no idea what we were talking about (even though there's a giant sign at the store welcoming customers of former pharmacy by name!) Now we're trying to refill other prescriptions that have since run out for the first time with them. I just spent 17 minutes on hold and was disconnected. In addition to unwanted getting calls and texts since the change over, this has been an unpleasant experience. The pharmacy techs in person were nice enough, but the experience has been the worst. We'll be looking for a new smaller pharmacy. read more

The really need to train or re-train thier staff on their pricing matching policy when matching a price to thier OWN website/app. I made a complaint because of this issue. The same store manager that told me no in store called me and told me yes we can. I got in there again today and of course the lady gives me a hard time. They honestly need to remove JANE from the register. She is the main one that gives me a hard time when I buy something. I try to be patient but some of the people who work in there are really incompetent. No other Walgreens I go to gives me this issue. I only step foot in the particular Walgreens due to the fact that I work right next door. But never again will I but anything from this store. read more

I only use this pharmacy only because it's closer to my house. Customer service is very poor and the pharmacist are not very helpful at all. There are a couple of pharmacy tech I really like; too bad I dont know their names. But the rest are horrible with customer service. CVS customer service on nordoff and Balboa is way better but the wallgreens location is more convenient for me that's why I just bear with them... read more

The store is fine, cashiers are nice. This review is for the pharmacy. I needed travel vaccinations and checked the prices at the specialized travel vaccine clinics. The prices were ridiculous including UCLA, and the most reasonable one was down at the Long Beach Health & Human Services Department, but it was too far & no appointments available. I called here to make sure they had what I needed, and they were the cheapest. They were kind enough to check & keep the vaccines on hold. I came in the evening, no appt needed. Then they went the extra mile to see if my insurance covered it; it covered a couple, and gave me 50% off on one. Took about a half hour as they had to fill prescriptions for other people in between. The pharmacist administering the shot was nice & it wasn't painful. Keep in mind that the pharmacist can't tell you which vaccinations you'll need. I went on the Center for Disease Control and looked up the country I was going to & followed their guidelines. If you're still unsure, then speak to your doctor. You can also get school vaccinations here too. They do not have the yellow fever vaccine- that one is harder to obtain. Also, if you're a college student, you may be able to obtain vaccines at your school clinic. read more

I came here on a Sunday afternoon. The woman with brown/dark blonde hair and glasses working at the pharmacy Sunday afternoon isn't too concerned with helping customers. She wouldn't bother to check the phone for a prescription that my doctor had called in for. She said come back in 30 minutes. Her main concern was finishing the line so she could leave to lunch. What is the point of waiting in that long pharmacy line to receive no service. read more

This comment is intended for the pharmacy. I placed a very important order for a prescription intended for a respiratory patient and they said they needed to order it. That's fine. I show up after the 3 days they asked me to wait to get it in. When I arrived at the counter the woman explained that they did not carry this dosage amount in their store. This is ridiculous. I could have gone to a different pharmacy to get this prescription filled or compounded. No one called to inform me and there was not any explanation or apology from the techs/pharmacist. The fact that there is someone waiting on this medication to breathe and they don't think that contacting someone instead of wasting time is important than this place is already a lost cause. read more