What could improve? How about more staff and ones who are…read morehelpful, not dismissive. Who is managing this store? And why is it ok to close the pharmacy for lunch? Really? You all have to have a group lunch? Instead of most businesses that stagger their staff's lunches. Finally, why are shelves empty? I wonder if they are not investing in their stores or personnel they maybe going out of business. I used to go to the Granada Hills store but they closed it about 2/3 yrs ago . That store was run great (staff, manager, stocked shelves). This one is like walking into a bankrupt business.

parking lot is pretty busy stopped by late night for last min passport photos called ahead as…read moreanother store wasn't available due to camera issues. Came in and were pleasantly greeted by Cristiana whom also took care of our Passport photos. quick & easy in & out. excellent service & a great price. not sure how much they cost other places but 17$ here. thank you Cristiana. store was clean and organised.

Sevag has been super helpful and great with going over new prescriptions and everything. He is…read moreknowledgeable and very easy to talk to. I switched over from another pharmacy and I'm much happier!

The pharmacy staff is great once I get through to them. CVS…read moreas a company - SUCKS! They send cryptic text messages and constantly blame my doctor and insurance for not filling my prescription. And, their AI voice assistance it the most annoying piece of crap technology ever.

So the photos on this listing are for the location across the street, but the address has it for…read morethe location within Target. It's really confusing having 2 CVS locations across the street from each other. (though I have a suspicion that once the stand alone location is done with their renovation, this location will be closed & the staff migrated over). The staff here at the Target location is great. They're very friendly and helpful and really know their stuff. I've never had any issues with them and if my pediatrician's office calls in a subscription, it'll be ready within 30 almost guaranteed. I really like this location. I do hope that if it does get closed down that everyone comes over to the other location. They have some of the best pharmacy customer service I've ever had.

Upon entering I am always greeted and given a smile by staff. I have gone to this CVS Pharmacy…read moreseveral times to get my vaccinations and have always had a good experience. The Pharmacy staff are friendly and I've actually never had any pain with the injections when they are administered to me.

The young man working tonight 1.31.2026 was so nice great costumer service I had to let everyone…read moreknow

Today around 1:30am I went to get detergent and I press the bottom for help, I was waiting about 30…read moreminutes nobody came in, I thought they were busy or maybe didn't have enough people working so I decide to go to the front and ask for help,I see 3 cashier and the manager talking, I told them I was waiting for someone to help me and the response of one of them Was "we were busy with a line", I didn't saw no line just them talking, I didn't buy anything and won't go again

This store has many (good) items locked away and so you do need to find an employee to help you…read moreout. However, that was not the case for me this time around as I had already placed my order online and needed to pick it up. I noticed only one cashier was on the floor and was doing her best to multitask with incoming customers. Large parking lot but can easily get full since mcdonalds and starbucks in same plaza, but I arrived early morning and I was able to see plenty of parking available.

It's incredibly challenging to find an employee. Most of the…read moregood items are locked away, leading to long lines and confusion among the employees. They clearly need more training. This location is terrible because it takes an eternity to get anything, and the stock is also very low .

I used to come to this target all the time when I worked down the street, now I just stop by when…read moreI'm in the area headed home. It is set up differently though from the ones I'm used to so I tend to walk the whole store before I find what I'm looking for. Some of the signage seems hidden and you don't see it till you're practically on top of it. Also this location always seems messy and it's not just cause it's holiday session either. I did happen to find what I was looking for on this visit, but most of the times what I want is out of stock. **Also do self checkout as it's easier to get in and out cause otherwise the lines are really long.

Bought these items from Target Northridge for pick-up and was actually able to get them early…read moreonline. My kid is extremely happy we were able to get these so she can bring it to school, just to wake up the following day and see that all our orders were cancelled. While there are options where you can check other locations or maybe get them online, everywhere is sold out. Either they oversold OR they let their own employees/ employee family get dibs. Lesson learned, always just order via shipping. SMH, do better, target.

I had a great time coming back to this CVS now that they remodel it. It's much bigger inside now…read morethat it took over the Bank of the West that used to be there. I came to this CVS since I was in the plaza getting my car registration renewal sticker from the kiosk inside Albertsons. My dad needed eye drops for his red eyes so I came here to get it. When I walked inside, I looked at their aisle directory and saw where they had the eye care products. A worker asked if I needed any help and I told her I was just looking for eye drops so she told me where it was. The one I needed was behind a locked cabinet so I had to ask the same lady to open it for me. She was very helpful and nice. The checkout process was simple and I had some rewards so I applied it to the eye drops to get a discount. There a lot of parking in the plaza where this store is in.

I came to the new CVS at Balboa & Nordhoff on 9/10/25 around 10 AM to return a small bottle of Tide…read moreI had mistakenly purchased in the wrong type. I had my CVS app purchase history and the debit card I used so all the proof they normally ask for. The cashier told me they don't do exchanges but could process a return if I repurchased the right item, which was fine. But then the supervisor (Brianna) stepped in, scanned the bottle, and told me they couldn't take it back at all since this store doesn't carry that exact Tide. She said I'd have to return it at the location I bought it from basically meaning I'd have to drive back 30 min out of the way for a $7 return. That's ridiculous. CVS is a corporate chain, not a franchise and nowhere in the written return policy does it say you can only return items to the same store you bought them from. I had proof of purchase, my original card, and even would've shown ID if needed. I ended up just buying the right Tide and other items but left feeling frustrated. On top of that the new location feels smaller and less stocked than the old store next door, even though it has a drive-through pharmacy. CVS corporate really needs to clarify their return policy and make sure employees aren't turning away valid returns.

HOW I DO MY REVIEWS: I do all my reviews a few days or a week after my visit/encounter, so I can…read moreproperly take my time to review my experience, remember any names and to give the proper acknowledgment or criticism the place needs to improve or encourage the business. On that note, Kelly did an amazing job at handling my request over the phone, super helpful and friendly. A joy to talk to over the phone. Helped me to get my medication and I'm satisfied with her work. And when i needed counseling, the pharmacist -didn't catch her name- explained it very well, what to do, when to take the med and what to avoid and I'm very impressed with their level of care. Great Job Ladies!!!!

When you're unable to travel cause your at your worst, you can count on them to get it to you.read more

I stopped by this Walgreens today to pick up my photo that I uploaded on their website since they…read morehave a photo department here. I found parking easily in the Devonshire Reseda Shopping Center this store is located in. When I walked inside the store, they were not busy at all. I saw no one was working the photo department and they already had one other guest waiting. They also took out the call for assistance button. So I went to the cashier to ask if anyone working the photo department. He basically just walked over there and handed the first guest his picture print. He then handed me the one he said was mine but when I checked, it wasn't my print and wasn't my name. He then got frustrated and left to go back to the cashier so I had to wait for another worker to come. My picture wasn't even put in the envelope, it was still at the printer area so the worker had to find it. This experience was bad but it seems like all Walgreens are like this now, the call for assistance button was helpful when they had it.

Thanks again yo Walgreens Photo. My friend's Mom is a Veteran and I wanted to do something special…read morefor her celebration of life. Thanks to Le in Walgreens Photo and the cashier (didn't get his name) for their excellent customer service this morning.