So the photos on this listing are for the location across the street, but the address has it for the location within Target. It's really confusing having 2 CVS locations across the street from each other. (though I have a suspicion that once the stand alone location is done with their renovation, this location will be closed & the staff migrated over). The staff here at the Target location is great. They're very friendly and helpful and really know their stuff. I've never had any issues with them and if my pediatrician's office calls in a subscription, it'll be ready within 30 almost guaranteed. I really like this location. I do hope that if it does get closed down that everyone comes over to the other location. They have some of the best pharmacy customer service I've ever had. read more

Upon entering I am always greeted and given a smile by staff. I have gone to this CVS Pharmacy several times to get my vaccinations and have always had a good experience. The Pharmacy staff are friendly and I've actually never had any pain with the injections when they are administered to me. read more

I go to the northridge CVS on Balboa. They just remodeled and I love the drive-through to pick up my prescriptions. There's never a line. Never a problem always very quick. Staff is very friendly. Love that place. read more

This place has excellent customer service assistant Lorena went above and beyond to help me I forgotten my phone. I couldn't get the right medicine for my child. I was just a mess and like I said she went above and beyond. Thank you, CVS for having like her read more

I would have given this pharmacy a much higher rating because I mostly liked the staff and understood the load and importance of their work. But my recent experiences have been disappointing. During my last two visits, the pharmacist on duty, ironically it was the same lady both times, communicated with me in a very irritable manner, when the time came to give me a consultation and she was busy accepting vaccination clients. After administering vaccinations, she just walked back to the pharmacy without acknowledging the fact that I was waiting for her. During my most recent visit, she informed me that my prescription wasn't ready, even though my doctor had sent it two weeks prior. Talked in the same irritable manner again explaining that she was busy with accepting vaccination clients. To make matters worse, she informed me, on the go, that I should still had 5 pills from my previous prescription. By the way, that prescription was short two pills. After speaking with my doctor, I confirmed it should have been a full supply. Today, I took my last pill, and despite the pharmacy calling my doctor last Friday, my prescription still isn't ready, and today is Monday. Not Disrupting my medication intake is absolutely critical. This level of service is unacceptable, especially for essential and highly regulated medications. I hope they improve their communication and accuracy moving forward. read more

When the booster vaccine is for 50 and up or immunocompromised people you wear a freaking mask when you are in their face giving them a shot. Seriously is this still happening? How am I even supposed to imagine that you are an educated professional when you are putting people at risk like that. Expect lawsuits from this kind of crap. It's insane. read more

This is a small old CVS. They do a fantastic job managing n implementing covid rules. Nice option to deliver my meds. Pharmacy employees are excellent. Pharmacist Tina and Josh are very kind. They're very helpful.. It's also nice you have sanitizer now. I think the only issue I have is it needs remodeling. I also wish you had rubbing alcohol and lysol but it's understandable why it's low at these times. read more

I normally despise CVS, especially the cosmetics department. This section of the store in most CVS that I've gone too is dirty, picked over, makeup smudges everywhere.......ugh! So you can imagine my surprise when I stepped foot in this store and the cosmetics dept was spotless. It was just so clean and all the make up was put in its right place. I'm telling you, I was so happy I had to call my niece to tell her and she couldn't believe it. Next time I need a CVS (especially for cosmetics) I will be driving the extra mile for the more clean store. read more

This review is for the pharmacy mostly. They are absolutely great. Always on point with the medications, service, and notifications. I couldn't imagine getting service on my relative's medications from anywhere else. As far as the retail portion of the pharmacy, the staff is always friendly and positive. Overall, it is a well run and friendly store. read more

What is it with this town with slow workers? I came in here to print some pictures which normally only takes less than 5 minutes. To my luck the ink needed to be changed. So Cruz proceeds to take on the task at hand however he didn't know where the ink was...once he found it he didn't know how to put it in the machine...then he had the nerve to give me attitude! Tsk...thank you Oscar for making up for it with your great customer service! The second star is for Oscar. read more

The pharmacy is excellent. The pharmacist are really great at refilling on time, I've never had any issues.. this is a small old, hidden cvs but I like it.. everyone is nice. It's obvious the employees are happy. Just one thing.. make a big sign it's so hidden. Thanks!! read more

STAY AWAY!!! I now believe that CVS stands for Customer Varied Scam .... This is the second time that I checked the website for an item, verified that the item was in store and once I got to the store, the item was for a higher price. When I asked about the $2 difference, I was told by the cashier that they do not price match .. even their own website. For your own sanity and piece of mind, shop elsewhere. read more

Very friendly store manager, always smiling and helpful. She even goes outside to retrieve carts. Very humble for a manager to do this. Location and parking is good, I will def go back when I'm in the area. Four stars because they didn't have, in stock, what I went there for. read more

I just went to this CVS for the first time. Danny was super helpful and sweet and he even helped me find a deal on the protein powder that I needed. He was very polite in handling a guest in front of me that was obviously trying to return things that he hadn't bought from CVS. He was professional and kept his calm. And he likes Coldplay so that is a bonus. ;) lol. I would recommend going this to the store and if I were Danny's boss I would give him a raise because he is awesome! :-) :-) I don't know if he'll ever see this so if you see him, you should tell him to check it out! read more

This place sucks. All the prices are double anywhere else unless you use their CVS Bucks and/or coupons. The Pharmacy staff is terrible and rude. I came in right after surgery, looking like shit, in pain and sweaty. I think the tech thought I was a pill popper and didn't want to give me my pain pills. She went and talked to the pharmacist and came back with a huge attitude. I won't be back to this store. read more

My favorite local pharmacy, I'm always greeted when I go in. The CVS pharmacy has great hours throughout the week and there is always parking. Never full and very well stocked with a variety of items. Kaveh the store manager is very helpful and friendly. read more

I've been going to this CVS for many years and the pharmacy staff is always polite, professional and helpful. The rest of the store is small compared to most of the other stores in this chain and you may have to go to a larger store to find all you're looking for. The regular prices are high on many items and sometimes their sale price is higher than the regular price of the same item at Target. I get my prescriptions filled here because of the great people working here, but I go elsewhere for most of my other shopping. Five stars for the staff and pharmacy, three for the rest of the store. read more

Very small pharmacy, the pharmacists are very nice. And one guy who works in the pharmacy looks a lot like Adam Levine (at least when you're medicated he does), so bonus! Great for a quick pick up, but not a ton of cosmetic supplies. read more

I am writing this review specifically for the pharmacy and the excellent pharmacy staff. I have been coming here for my prescriptions for years, like since it was still a Sav-on. I've been to other CVS pharmacies before, but this one is by far THE BEST. I actually go out of my way to come here, despite the fact that I neither live nor work near by, and there are probably 10 other pharmacies (including multiple CVSes) closer to my home/job. The staff is super-helpful! Throughout the years, they have gone above and beyond to accommodate my needs. I have a condition that requires me to refill prescriptions all the time, so I'm glad I found a pharmacy that I can depend on. Highly recommended! read more

I love cvs. Everywhere i travel i get to recieve any medication that may benefit my day and mood. It is a great location here.

For over a year the pharmacy at this cvs consistently tells me my prescriptions are available for pick up. But when I get their there's always 1 missing or not ready and have to wait or come back! What should be one trip a month turns into 2 or 3 until they get it right. It's so aggravating that they can't get their $#!+ together read more

Tali and the whole pharmacy staff are professionals who work hard to know their clients. We choose come from Reseda, past 4 other pharmacies, to this location specifically because of Tali and all of the staff. Thank you for always being there for us! read more

Not just the worst CVS I have been to. The single worst store experience I have ever heard of because of one individual. This employee singlehandedly made my entire family move to rite aid permanently. Wow she's awful. AWFUL. read more

Excellent customer service! Everyone I spoke with on the phone and in person was very accommodating! I was in need of a prescription immediately, When I spoke to the pharmacist on the phone, she verified they had the prescription I needed in stock, and then she called my other pharmacy to have my refill moved over. I was then notified when it was ready for pickup. She also made recommendations on where to look for coupons to decrease the high prescription price! Best pharmacy experience! Thank you! read more

The staff is always helpful and although they're sometimes very busy, they give accurate estimates as to when your prescription will be ready. They are thorough as well, making sure you know how to take your medication and other important things. read more

I don't know why but this CVS seems cramped or something, I can't quite put my finger on it. Maybe it's just smaller than the other ones. They were out of the stuff I needed, which was a major bummer but they seem to have everything else the other CVS store have. Of course they are well stalk on the "cvs brand" of the items rather than the name brand (just like the other CVS stores). read more

I've been living in the area for 4 months and have visited this CVS a number of times. I'm astounded at how their shelves are nearly empty. Several times they've been out of what I was looking for and I had to make the trip across the street to Target where I inevitably found what I was shopping for and for much less. This store is dingy too. The staff is helpful however, they will try help you find what you're looking for. read more

Horrible service. Soooo slow. Just trying to drop off prescription and it's taking 20 mins. Unbelievable. People here don't know what they are doing! read more

I called early this morning ro see if theu can fill a prescription and was told i had to come in. I didnt want to go there and be told no thats why i called. So I did what was asked only to be told no. Thays what I was trying to avoid, wasting my time but noooo I had to go in and they wasted my time. read more

Customer service at this location is first class, thank you Armando.

Came in for the first time in years and was greeted immediately by a cashier. (LUIS) He asked if I needed help with anything. I wanted to be in and out so I asked him where the car chargers were located. Luckily, they were right by the register and he showed me a few different ones. Once I made my selection and was ready to be rung up. The charger was ringing up at 9.99 when they are labeled as 5.99. I mentioned that to him, he quickly double checked (I think they had all been misplaced) and he override the price to 5.99 without hesitation. I really appreciate the customer service. Thank you!! read more

I go to a couple of CVS's for my meds and this place is not pleasant. They look stressed out and backed up back there. That is isn't a big deal and would not have stopped me from going back there. What is, is when they don't do their due diligence because they're not your "pick-up" CVS. ($$$?) I only went to Balboa because I needed some help for time's sake. My personal information was shouted across the counter so that others could hear it, the supervisor (manager?) glared at me as if I was trying to pull a fast one or off due to not having my meds. They made some quick and wrong decisions, and hurried me off. Luckily my pick-up location (On Sierre-Madre in Pasadena) took the time to assess and at least find an approach to the problem over the phone. The solution also showed me Balboa really couldn't have been bothered. I suggest that the Balboa site learn to ask the right questions and generate the right conversations, especially for those will not be able to help themselves. read more

Fantastic pharmacy. Great workers, friendly, joked, answered questions and very polite. Not sure about the store itself but all CVS stores are expensive. read more

I went in CVS and gave them my card phone number. I'm 100 percent positive it was correct but their computer could not find it. I have used it there a dozen times before and yes I am positive. The clerk refused to honor the card price and let me walk out. I went to Walgreens. That clerk was an idiot! read more

i give them 2 stars because i had a bad exprince once over there with one of the emplyees i ask him a question and he or she did not help me so i left. read more