This store is amazing I always have a wonderful experience Parking is always abundant They're open 24/7 Clean and organized Above all their customer service is always great I don't think the employees get much credit but ima give it where is due I made sure to get their names this time because good employees like them are becoming rare and I hope they come across this Anthony and especially Julio the shift leader went above and beyond to help me with a concern I had it was very busy but he took the time to address my concerns and of other customers Very fair and respectful again very rare for me to find in retail maybe it's just me idk but I gotta say something thanks a lot you two I wasn't expecting this level of service read more

I had a very frustrating experience with Walgreens Pharmacy. Not only was the service slow and disorganized, but there was also a complete lack of communication. I was expecting an important antibiotic prescription, and no one even reached out to let me know when it was ready.i have to stop by the next day to check if my prescription is ready read more

For pharmacy: Drive-thru line here is insane and easily grows as the service is slow. Literally pulled up around 815pm and left the pharmacy at around 9pm, my dog was with me and she was getting super anxious as we would barely move along in line. read more

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Poco personal y bien groseros el sistema k tienen no sirve me llaman más de 3 veces du medicina esta lista voy a recoger la y no está lista y la línea es de una hora no la recomiendo read more

Walgreens - Cosmetics & Beauty Supply Near Me - Arleta, California

I got put in a pretty bad spot by the pharmacy Sunday night. I called in a refill over the phone, but after driving the 30 min to get there, I was told they were out of stock. They could've sent me text or called or something during the 3 hours between me calling and driving to pick it up, but instead I received 0 communication. Even more annoying is that there is an alternate formulation of the same exact medicine (pill vs liquid) that they wouldn't give to me as a replacement. This is a pretty important medication that I'll just be stuck without for a day. They suck. read more

ER Dr orders prescription here cause it needs to be taken asap leave ER at 9:30 PM get to pharmacy and told won't be ready until 11:30 pm I live 20 minutes away so said I'd get it in the morning. I go to pick it up & someone put insurance info wrong or something but they fix it then tell me it won't be ready until later on today (no time just "later") that they have multiple prescriptions to fill & since she just entered it again is why it's going to take hours to get it. My prescription should be priority considering DR wanted it taken last night and it was the pharmacy who made mistake causing it not to be ready today... Will NEVER have a Dr send prescription here again read more

This is absolutely disgusting!!! There was no toilet paper any bathroom. Looks like they have not cleaned this bathroom in weeksss read more

Walgreens - Shitty toilet - Cosmetics & Beauty Supply Near Me - Arleta, California

I went to pick up a prescription tonight and the line was very long. I still waited patiently for about an hour. I never said anything, never complained. The person in front of me finally finished his transaction at the counter and left so I moved forward to the window. The lady pharmacist in the white coat with curly hair turned to me and, may I say VERY rudely told me to move back until it was my turn. Again I want to re-iterate that I was very patiently waiting and did not even utter a peep. There was no need for the rudeness because I would have politely moved back but this lady decides to embarass me in front of many other people waiting in line. So, to you lady, I only wish that no one treats you the way you treated me lest you feel as bad as I felt when you did it to me. By the way, the male pharmacist was really nice. He apologized for her but she never did. read more

If you can find another pharmacy in the area.. please do.. the pharmacy techs are beyond incompetent.. i transferred it from my area, which is 30 min drive. Was told my prescription was to ready by 530p.. so I drive out to pick it up.. and was told they were out of stock.. I mean.. c'mon.. no wonder the rating for the place is a 3 star.. read more

Went to the pharmacy you're waiting time to drop off or pick up a prescription is between 25 minutes to an hour in line to talk to person in the front desk. They have 1 person working the front desk how sad that they can't fix it. Your prescription will be ready in about 2 to 3 hours. I wonder if it's only this Walgreens.with bad service. read more

Bad customer service I called the pharmacy to check on my medicine. I was waiting on the line for 18 mins and gave up they Never ... answer the phone just gave up changing pharmacy CVS has better customer service. It's a shame all that university years to be a Pharmacist, but no customer service... they Never answer the phone read more

Walgreens - It's a shame all that university for Pharmacist career but no customer service... they Never answer the phone - Cosmetics & Beauty Supply Near Me - Arleta, California

WORST WALGREENS EVER!!!!!!! Before going I called and the pharmacist lady told me all of my prescriptions were closed. There was no way they were all closed, so I went to the pharmacy anyways because I knew for a fact that she was wrong and I've been getting medications for years. On a Sunday night why did I wait in line for 50 minutes?!!!! 1 person on register and it took him almost ten minutes to figure out the prescription I needed filled even though I showed him on my phone. The only pro is that it's a 24 hour pharmacy other than that find another pharmacy unless you don't mind spending almost three hours standing in line and waiting for your prescription. After waiting two hours and told that my prescription was out of stock the Pharmacist Harry tried blaming me and coming up with excuses as to why they didn't notify me. These two pharmacists should be FIRED!!! read more

Today, Dec 4, 2024, I went in around 415pm to see the pharmacist about how to use my dad's inhaler and he advised us to YouTube it. Someone please get this message to his boss. read more

Horrible service My doctor called in meds for me And the pharmacy tech (oriental lady w/ glasses) was rude and told me to call my doctor cause she couldn't understand the voicemail. She also calls customers stupid underneath her breath . Idk how she even works in this profession. If you hate your job work elsewhere read more

I come to this Walgreens for my yearly flu shot, did my covid test here, pick up my prescription and also take advantage of their photos Tmobile Tuesday special. I never had an issue here when I need a vaccination shot because I make an appointment online and come at my time slot. They added a buzzer at the photo department now if no one is there to quickly help you so that's a plus. Their drive thru pharmacy I used today when doing my covid test. It was simple and there was only 1 car ahead of me. The people working the pharmacy are nice, they will explain your medication to you and how to use it. read more

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The pharmacy are so busy.. always long line both drive thru and inside. Techs work so hard and they get underpay

Awful customer service. Especially in the FedEx department. Go to a regular FedEx store. You'll be glad you did.

So much for 24 hrs!! My husband went to get an over the counter fever reducer for our son at 1:30 am, the store was closed and whoever was working in the pharmacy/drive/thru told my husband they were in break and had to wait 45 min!!! Ridiculous!!! read more

The Pharmacy is always long especially the drive thru. The wait is usually 45 minutes to an hour and half. At the moment there are twelve cars and they are not moving. read more

As soon as I got out of the emergency room I called asking how low it would take for my medication to be ready. They told me 45 minutes, cool. I get there and they told me they haven't had it in stock all day. I don't know what going on with this pharmacy. read more

24/7 my butt....my kid needed Tylenol at 3am. Drove there and they put a sign on unfortunately doors will be closed until 7am....update your hours this is not fair for people in need at this time to just drive around read more

Went to get my Vaccine. The wait was a little long and it was a bit understaffed, but pharmacist Ali was nice. Also they didn't have dark chocolate Lindors :( read more

Walgreens - Vaccination place - Cosmetics & Beauty Supply Near Me - Arleta, California

This place is not good at all when it comes to phone services . I was placed on hold multiple times just tor the line to end and I had to call again. It is extremely , this is for Ashley, for the pharmacist on the clock that NEVER answered the transferred call and the guy that kept placing me on hold with out even asking any questions or hearing my response. read more

Walgreens - 47 minutes . Wasted just to have another woman answer and solve the problem in less than 1 minute. - Cosmetics & Beauty Supply Near Me - Arleta, California

Horrible customer service, lady didn't even know what she was doing.. can barely communicate with me. Made me wait 1 hour for a refill on my prescription.. rude and she be fired and at the end she gave me the wrong prescription.. " I'm not saying sorry since I didn't KILL YOU" is what she told me .. over night manager was too busy sitting down in the front and didn't care when I complained.. read more

Walgreens - This lady is the worst. Lazy and pathetic... idk how she has kept her job. - Cosmetics & Beauty Supply Near Me - Arleta, California

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This pharmacy SUCKS!!!! The wait time on hold is ridiculous and the staff continuously answer the call and place you on hold again. It's a vicious cycle with their incompetent staff. Management at this location need to get it together. They also left my call on speaker so I could hear everything going in the background. The stupid clerk finally realized 5 mins later only to place me back on hold. No respect for PHI. I heard two patient transactions. Sounds like you idiots need a HIPAA refresher. Is there a clown running that shop. Makes me question the Pharmacist in charge. read more

Well what a experience this morning at wall greens Arleta my friends work there so much shoplifting every time I go there but today I stepped up to a thief not safe for employees or customers something needs to be done with corporate changes in policy they need security for safety of all my opinion read more

This 24 hour pharmacy is horrible. I have literally been in the drive thru for 1 hour for a pick up. I'm now at the window waiting for 10 mins still no acknowledgment from an employee with no line inside read more

Walgreens have a computer transaction problem, they have these big beautiful machines that look really nice, but takes a long time for transaction, every Walgreens that I've been in. Have long lines, and it's not the customer service, it's not a representatives, but it is the cash register machine that they use, it takes so long for processing, transactions take so long for processing. I don't know who came up with the concept over there at Walgreens headquarters, I don't know who idea it was, but it is horrible, because it is that way in all of the Walgreens locations again, it is not the customer service, it is the machines itself. read more

I'd give this pharmacy no stars if that were possible... first I had no issues, then it was ..."go back to your local Walgreens, we cannot serve you here." What? They are the only 24 hour Walgreens pharmacy in the valley ! Now? That that was settled? Now Cuong says I cannot get my prescription at 12:00 midnight. It's an emergency only pharmacy. Oh I get it one day early every month? No one had said that to me at all... or that it was a problem... no he says! I cannot pick it up at the store on the right date!? Because the store says midnight is not on the right day???? I cannot stand this unnecessary condescending authoritative nonsense! The doctors should be the only ones to have ANY say about any of this!!! This pharmacy is discriminatory! read more

Natalie was so patient in helping me in my orders. And always smile that's the best to see for a customer. Keep up the good service .

Take your business to another Walgreens or cvs. The customer service at this location is lacking on so many levels. Don't expect them from o help in any way. read more

Solely writing this rating to highlight how all it takes is one person willing to listen to turn things right. Carlos, the manager working at the time, helped me right a situation that I had run into at the store earlier the same day. His professionalism, demeanor and patience was more than enough to get me to continue to shop here. Walgreens is lucky to have a great employee like him. read more

24 hour pharmacy my ass . I needed my meds this morning , that's why I order them here .. HENCE the 24 hour pharmacy .. it was closed smh do better read more

Husband picked up "his" meds, got home, yep, he was given someone else's. THEN was told "she is not complaining, so why are you" Are you kidding me? I don't think they understand the storm that is coming their way. read more

So I call the pharmacy to get an update on my meds some guy answered says I should have the app to Check refill status sounds all bothered second I ask what time my meds will be ready he starts saying they have 120 prescriptions ahead of mine and probably about an hour or two first of all I never asked how many prescriptions are you working on just give me a time frame for mine that's all second obviously I don't have the app to check status or I wouldn't be calling he was very un-professional sounded like he's getting worked too hard maybe give the kid a break bc he is lacking on his customer service skills. read more

WARNING!!! THEY GAVE ME THE WRONG COVID VACCINE!!!! Please, please do not go to this Walgreens to get a vaccination. These people have no idea what they're doing they are not medical professionals. They administered the wrong vaccination to me! read more

This location is open 24/7 for all your needs. Not much else to say tons of parking , close by home will visit again

One of the worst place where I usually go to pick up medicine. There service is too bad. The customer service is really poor. They don't help either. There is always a big line. Their employees sitting inside but don't help the customer. Poor service, I don't recommend this place. read more

Happy the whole country is opening up. They have mask, and hand sanitizer for sale. There are plenty of people to help. The isles and clean. There are lots of parking. This place is perfect. I needed acid reflex medicine bad and I was the last customer to come in and they opened up for me. They have my dedication for life. This is how a store should be. Help the needy. Would recommend them to everyone. read more

Don't do a prescription there. They text and says it's ready. I'm here. Been waiting an hour!! Fix the system!!