North Hills, California Halloween just passed and Walgreens have a good sale going on with the chocolates. Unfortunately, not all the stores have them like this one. They have plenty of selection but the deals weren't worth it. So I didn't buy anything. The store is well stocked, organized, and some part isn't well lit though. The employee greets you upon entering the store which is great. Parking is plenty that is shared with other businesses. Location is a little bit on the down side area. Holiday decors are on display. read more

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I placed an order online today and I was notified that it was ready for pick up, so once I arrived, I checked in online and it instructed me to go over to the photo counter, saw a manger at register she proceeds to ask me if I was here for a photo pick up and I clarified and said no it was online order store item, so she delegated the task to another girl, who was rude just cause I told her that the online instructions said to get it here, she was trying to send me over to the regular register. Do better with your service and drop the attitude. She ignored me and started to talk to her coworker, as I said thank you, no acknowledgement. Sad, I can tell people don't like their jobs. This is the last time I visit this low budget location, parking is a nightmare and people are rude, homeless asking for money, cars are rude to pedestrians. It stressed me out just going over to pick up one item from here. read more

Walgreens - Cosmetics & Beauty Supply Near Me - North Hills, California

I have to say, this Walgreens Pharmacy is one of the worst I've ever visited. Time and again, they get orders and prescriptions wrong. They send notifications saying your prescription is ready, but when you arrive, they haven't processed it yet. This leads to multiple trips and long wait times--often about 35 minutes in the drive-thru with up to 5 cars ahead of you. Even after that, you might have to return because they forgot to fulfill your order. On top of all that, the staff is extremely unprofessional, rude, unaccommodating, and provides very poor customer service. It's a frustrating and inefficient experience every time. read more

I want to say that the store is good but there was behavior on the part of the girl delivering medicine who had a very bad attitude, she yelled at my mother and very bad service, the girl had the name Esme or Esmeralda , I hope you can improve customer service, thank you. read more

I had amazing customer service from Manuel and Alex, helped me look for what I needed and gave me the best help. They deserve recognition!

Everybody in the pharmacy department are so helpful and nice. Been to other Walgreens pharmacy but the people here are excellent.

The lady in the pharmacy was so rude , they lost my daughter prescription and they don't do anything about it , worst pharmacy in the area!!!!!!!!!! read more

This pharmacy filled my prescriptions without authorization. It made it impossible for me to get my pills covered and filled by my usual pharmacy. I called 3 times to cancel my scripts. The first 2 times they hung up on me. The 3rd time they blew me off. If this happens to you, get your insurance carrier and doctor involved and make sure they don't get paid to fill it. The staff are typical for any Walgreens. Apathetic, rude and unprofessional. Avoid all Walgreens in the future. These people need to be shut down. This is basically insurance fraud. Especially against Medicare. May the odds be ever in their favor, lol. read more

This pharmacy has always been okay, but today they really messed up. I had a stroke on Sunday so my mom went to pick up my medications today, which were 8 of them and a mask. My mom called me back and stated that the pharmacy technician that attended her was rude and rushed her and only gave her 7 plus the mask. So she read them back to me, i knew which were missing and called the pharmacy. I called and spoke to the only female pharmacist on staff on a Tuesday morning, who was already very rude from the beginning. I explained to her and she was so lost, she asked " so what is your mom's date of birth?" & I had to tell her "it's not for my mom, it's for me!" That should have been a warning sign that they are clearly clueless. Once she finally understood, she stated that because the medication was apparently given to my mom and she "lost it or stole it" they would have to review the cameras when the manager arrived on staff after 1:30 pm (2 hours later). I was shocked that they would accuse my mom of their mistake and upset at this. I hung up and called my mom who went back to the tech and told him that she didn't steal anything! The tech then realized he still had the medicine in hand and never gave it to her. After THEIR huge mistake and their disgusting accusation, they never once apologized for this behavior. The only kind person was another tech who came to talk to my mom and try to diffuse the situation when he wasn't even involved in it. Horrible staff, behavior and clearly lack of communication and they don't know how to perform their job well. read more

Just another Pharmacy in the Valley. Not a lot to say. They as a company really need to improve in the Pharmacy Department in dealing with their customers. Be more understanding with your guests needs and requests. Store could use a little cleaning and some organizing, It didn't look good. read more

Walgreens - Cosmetics & Beauty Supply Near Me - North Hills, California

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Roxan i don't know if I am spelling her name correctly but that's what she told me. She's a pharmacy technician. She has very, very bad customer service and horrible attitude. I was asking her about my mom's medication and I asked her what is this medication for she started making fun of me and telling me I repeated myself three times already what's wrong with you why aren't you understanding and I told her there are some medical terms I'm not familiar with not because you studied, that means everyone should understand it ,she hung up right away. I really hope someone will address this matter to her because this is not a regular store customer service it's a pharmacy . she shouldn't be talking to people like that. read more

I had an appointment for vaccines and came on time. It took 45 minutes just to get the vaccine.

I used to like going to this Walgreens but today we had a horrible experience. I practically had a screaming match with the manager who was extremely rude. read more

why do I have to give a star when you gave nothing but disrespect? the store is poorly run. there was dog poop on the floor and no one wanted to clean it up. the pharmacy staff is absolute trash and the ginger looking guy had no b**** to look a customer in the eye. I'm there ten minutes before pharmacy closes. they take ten minutes for this truck at the drive through and then when he picks up his meds I pull up and they close immediately...how is that possible??? you can't even acknowledge a customer standing right in front of you? such degenerates working here and so rude. If you had faced me at that moment and said we are closed or made up an excuse right there instead of blanking me I would have accepted it. but no you act scared and don't acknowledge a customer. absolute garbage. will escalate definitely. read more

I'm always at this Walgreens because it is the closest one to my house. The store is generally clean and the cashier always tries to make small talk with me. I've had plenty of positive experiences with the ladies who work in the beauty department. The photo department is superb too. They get you your photos pretty quick. The pharmacy department here is not too bad. Their drive-thru is very efficient and gets me medication quick. The parking lot is vast and I never have trouble finding parking here. The only gripe I have is there is always a homeless person outside asking for money. I get that they have to do what they have to do but it definitely takes away from the professional atmosphere at the corner of happy and healthy. read more

Don't go to this Walgreens! They require you to leave your bag up front, wtf???? They wanted me to leave my laptop bag/case at the front with the cashier. I think not. All I wanted to do was pick up photos. Yes I want to go to Walgreens and steal all the cotton swabs. read more

I just went through the Pharmacy Drive-thru to pick up a brand new prescription. When the gentleman who was helping me just passed me my prescription and receipt, I asked for more details like adverse side effects, etc. He promptly got the pharmacist, who picked up the phone and just stared at me. She didn't address me whatsoever and looked at me with an attitude. She did not provide me any details of my medication, like do I need to take it with meals or if it makes me drowsy. She acted like my questions were a burden and couldn't muster up the strength to do her job. The pharmacist should not be working with the public. She should work in the private sector, where her interactions with people are minimal. I'll be sending my prescriptions elsewhere, and you should too. read more

Walk up at 9:54pm , they already closing the door in my face. Check the sign, it's states open till 10:00pm. I understand wanting to go home but why advertise a time and not adhere to it. I hate leaving such negative remarks but the face the associate had when he closed the door on my face. Lol it's like he totally enjoyed it. And I get I do shit I wanted to be home as bad as them. But that's no way to treat a person let alone a customer. read more

I come here a lot because it's down the street from my house lol. Every time I come in the ppl greet me which is nice because I'm about to drop a few bucks in the store. Haha they have great deals and I knew one of the managers. They used to be my neighbor but they moved and they don't work their anymore. The place is inexpensive and the pharmacy is really nice. If you have questions they'll help you out for free advice read more

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Worst Walgreens. Customer service is terrible. Most of the employees stand around talking to each other. The pharmacy is horrible, they won't process anything through your insurance. They say everything is cash only. Very suspicious. Pharmacists are rude, never make eye contact. read more

I shop at this Walgreens every week, and have been for over five years now. If there's something positive to say about this store it's the fact that at least it is consistent, as in consistently bad! Bad service, sloppy product displays, horrible cleanliness conditions, and a slew of employees in constant party-mood with each other when they're not fraternizing with select customers to get phone numbers or dates. That's how unprofessional some of the employees at this outlet are. Go in the store at any given time and you're met with walking isles rife with trash and debris, especially around the checkout area. Go to the photo counter or cosmetics and you have to wait at least five minutes before anyone shows up to help. The worse are the checkers and checkout line. With the exception of a couple of girl employees, the line is always long, and it doesn't matter if you third or 13 in line, you will be in line for at least 10 to 15 minutes. That's how slow the checkers are--especially the male employees--cause, you understand, they're busy chatting with female customers and trying to get phone numbers and dates! And naturally, on top of all this, they are almost always out of items, and never have an answer why, only that "It ought to come in next week. We hope!" During these five years I've mentioned all these things to the manager numerous times--that's when he's not on his cell phone or stuck behind a computer screen somewhere in the store...too busy to be bothered by a customer looking for service! In essence, this has got to be one of the dirtiest, sloppiest and most poorly run Walgreens I've ever shopped at. Were it there could be another drug store in the area, or this outlet got a manager who had some standard of excellence in his makeup or professional attitude. The store is a mess. Expect lousy service and an overall mess of an experience if you shop there. read more

Let's be honest. This Walgreens exists simply for the indoor Redbox kiosk and the times when you need knock-off brands of American cheese slices. Both of which I don't like. The staff is pretty good however and this drug store is 100x better than the CVS a few blocks north. Your friend on Yelp - Justin T. P.S. The CVS Redbox kiosks (yes there are 2) are better. read more

Walgreen's has want I want when I go. What's to be unhappy about. We all need sun tan lotion or eye drops or something right? No complaints. Not too busy, ,helpful staff and it's clean. Lot's of parking and good selection and prices. No complaints. read more

This is my regular Pharmacy / photo place / store etc. Overall ok place. Why 3 star? Well... Pharmacy customer service terrible. I would give 1 star. Specially the pharmacist. Photo is ok. There are good ppl and well let's say busy once too. So. Pharmacy 1 start Photo 4 star The Rest 3 star Not so clean in side or out. You might find good sales sometimes but don't expect too much in here. Lately they are trying better than in early 2013. read more

The staff is super friendly and don't bother you while shopping. The bathrooms are notably ugly but what do you expect? It's Walgreens. The pharmacy is never in a rush to get you out, never had any problems with perceptions. read more

I was able to find items I have desperately been in search of with the assistance of a very nice, helpful, and efficient worker, Jose R. I will be making this my go to Walgreens location and look forward to the awesome customer service like that of which I received tonight! read more

Used this pharmacy after Eric had me join the Prescription Club. On one prescription called Trazodone I was charged only $5.00. Be sure you ask them for details. I especially like the "drive-through" which is very convenient. The service is also good and I've never been shorted on meds (which happened at a CVS store). I shopped around even trying Costco on one med but the medicine I got at Costco was far below the quality; in other words, you get what you pay for. Very prompt service ... be patient, there are only three that work there. Ask about their discount and they will make it worth your while to transfer or bring your script service. Kind, courteous and dependable. Ed Benson read more

If I could give them 0 stars I would!!!! I want to start off with complaining about the store manager at Walgreens Josh at north hills. My husband went to purchase beer with his matricula and he turned him away! So about ten minutes later I go with him as I am of age I am 31 years old! And I want to purchase beer and cigarettes keep in mind my husband is 39 years old! Josh denied me of buying beer or cigarettes just because my husband was with me. It's my right and I'm of legal age to purchase alcohol and cigarettes if I please! He had NO right to turn me away!!!! I would understand if I was underage or if my hubby was underage but I'm old enough to buy it and I presented my CADL! I want something to be done about this! This was discrimination at its fullest! And I will make sure everyone on my social media outlets know how Walgreens manages their business read more

Regular customer , great service overall ; friendly and kind . Went in today around 4 pm and the reason why I'm writing this review it's cu this dude name Joey . Outstanding I was like wow!! Thanks man read more

I was at the pharmacy at 10 am and the pharmacist was so rude!! I was gonna buy a bunch of stuff and I just left everything and left!! After being at the hospital all morning the least she could've done was have some nice customer service! read more

Love Walgreens! They are always so nice. The Pharmacy staff work so hard and always busy. But take the time to answer any questions you might have. There the best!! read more

I'm here often for one thing or another and I have to say that I am very pleased. They have a nice selection of cosmetics and snacks. There is a red box near the photo printing section. Their headphone selection is awesome. I'll admit, I mostly come here for headphones since I always loose them and they always seem to have the ones I need. The pharmacy area is ok. I tend to avoid it but I have found some necessary stuff like a first aid kit, neospprin and small things like that. They also have a variety of charger cords and ports which is awesome read more

This Walgreens is great, usually pretty clean, but I'm not enthusiastic about the homeless people that greet you on your way in and out. The cashier are all really nice too. read more

So I ordered some pictures to be developed from my smartphone. I take a lot of pics at sporting events but dont really find the time to print them out. However, there was this one pic that I took at last years SC-UCLA game that I wanted developed for an event tomorrow so I processed it through their mobile app. I get an email later saying that my pic is ready to be picked up only to find that they couldn't.process it due to " copywrite" limitations. Copywrite ? Are you kidding me ? I just want the pic to have signed by the players featured in my pic, i'm not trying to make money off it !!!! Worse, they said that they tried contacting me by phone, which probably explains the missed calls message. Uh, have you guys ever thought of leaving a message ? COPYWRITE ? If thats the case most anything we take pics of these days should have a copywrite law !!!! read more

Absolutely appalling fiasco at the pharmacy. Scheduled a simple wellness test two weeks in advanced. After having the appointment bounced to several pharmacies across the valley we were informed of the need to fast the day before the appointment, and furthermore, that it was cancelled because they only perform our test in the morning. We dropped the breakfast we were preparing and ran over to the pharmacy for the test. We waited an hour after checking in for the test. It was administered so unprofessionally and piecemeal that we were forced to help the pharmacist figure out how to use the test equipment. As I write this we are still waiting for the test to be completed. Will never return here especially if our health is in question. read more

I seriously love this Walgreens they give the best service and super friendly all the time... easy for me to find what I need always clean definitely my go to.place for things that.I need. read more

Customer service is a must and I had some kind managers and some not so nice at this location but I walked up at exactly 10pm not realizing they closed but I didn't even say anything to disturb him, I just said " oh there closed" and as I proceed to walk away he was so aggressive and projected with not very nice tone... WE ARE CLOSED... It startled me and my 6 year old. I had to ask him to be more polite about it...sorry to interrupt his night but I didn't even ask to come in like I've seen before... But I guess I'm not surprised either because I've seen him before and he is not very welcoming, I just should feel this way at my local store. I believe his name is Jesus... Not sI'm sure you know the one who works the night shift on Friday night 9/9... Seems like she hates his job read more

The absolute worst place to get photos developed. The employees usually have no idea what is going on and the process could take 3-4 weeks just for one set of 4x6 photos. Employees seem miserable. read more