First time at this location, ample parking lot and the store inside appeared well organized but also some products locked. It happens to be the norms now a days in most CVS stores. I came in to pick up an online order, the process went well and quick. It was not busy or crowded when I was there which helped to move along quickly. read more

CVS Pharmacy y más - Picking up online orders - Drugstores Near Me - SAN FERNANDO, California

Great CVS and everyone here is so nice . Great service and helpful employees . The pharmacy is a plus and they're all helpful . Great store . Thank you . read more

The customer service at this pharmacy is the worst. They do not understand the difference between insurance and a manufactures coupon. They told me my prescription insurance changed when it didn't. read more

The pharmacist Kristin is very helpful and professional. 10/10. Highly recommend this pharmacy!

This is the slowest, most disorganized pharmacy I've ever been to. Lots of staff but no one is doing anything! I waited 45 minutes to get a prescription and there was only 7 people in line!! read more

I really like this pharmacy. The pharmacist is such a nice lady. I forgot her name, I believe she's Armenian. She's straight to the point but listens and is very thoughtful. read more

I've run in here for small items over the years. The last time I swung by I bought some ice cream. It's quick and easy and they have two self serve registers. read more

See all

Takes over 20 mins to get your medication , doesn't matter if your close or expect atleast waiting 20 mins

The worker Marilyn has extremely good customer service, and helped me find exactly what i was looking for. It is so refreshing to find an employee with a great attitude. I will be shopping here more often, thanks to the fantastic employee service, and atmosphere. read more

Do not come to this low class store! I got followed around the store, by your store employees. They acted like I was going to shoplift. . All of the acted like they wanted to make a name for themselves, by trying to catch a shoplifter. Hahaha okayyyy honey your employer doesnt care about you; please pray for them its obvious they are trying sooooo hard to become a manager at CVS. Becoming a manager at Cvs will the HIGHLIGHT OF THEIR LIFETIME. KUDOS TO YOU. At the cash register I purchased (spent) about $100.00 in items; I had about 5 heavy bags in the shopping cart. The cashier Felipe clearly saw that I would not be able to carry all of the items to my car. I exited the store and ALL Of the employees "ran" behind me; they ran about 10 steps and they were out of breath. I couldnt understand what they were trying to tell me, because they were exhausted after "running" those couple of steps. Jasmin(employee) sprinted behind me; she smiled at me as if she had one the marathon, bya landslide. All of the other employees caught up to her; it was about 6 of them. They ran and yelled at me saying I couldnt take the shopping cart. ****__They ran behind the shopping cart I took like if it was an ice cream truck or a cheeseburger.**** I told them I would return it after I unload everything in my car; I advise them I couldnt carry everything by myself. Jasmin(the worker) told me she could give me another shopping cart I could take to my car; she **STOLE**_ a shopping cart from the store next door Big Lots. ****So the employees at CVS Follow their customers around and treat us like thieves BECAUSE THEY HAVE A GUILTY CONSCIENCE!!! THE CVS EMPLOYEES STEAL THE BIG LOTS CARTS ON A DAILY BASIS***** I feared for my safety when they all ran after me; they chased me and yelled at me for exiting the store with a shopping cart. There are no signs stating the cart must remain in the store. I WAS ALSO VERRYYY SCARED BECAUSE THEY DID NOT ENFORCE SOCIAL DISTANCING. CHECK OUT MY GOOGLE, YELP, AND BBB REVIEWS ON THIS STORE! THIS STORE DIDNT EVEN HAVE THE BASIC ITEMS IN STOCK! OH YEAH AND THEY NEVER EVER TELL ME HOW MANY CVS POINTS I HAVE . HERE IS A TIP ON HOW TO GET YOUR MONEY BACK OR GET COMPENSATED FOR ANY INCONVENIENCE THEY CAUSE!!! FILL OUT THE CUSTOMER SURVEY ON THE RECEIPT AND TELL THEM YOU WILL REPORT THEM TO THE BBB. MAKE SURE YOU COMPLETE THAT SURVEY THE SAME DAY BECAUSE IT EXPIRES. XOXOX WINK WINK read more

There is a supervisor named John at this store that has some of the worst customer service I've ever experienced. He needs some serious training on how to speak to customer. read more

this place is the worst. it's always a complete mess, nothing is ever organized, and good luck trying to find help there's only ever like 2 employees on the floor and they're either rude or completely useless. everything is locked up so you have to wait forever just to get someone to open something, and half the time they never even come. don't waste your time here. specifically some old lady super RUDE! read more

Usually most of the Pharmacy technicians are kind but today we were met with a technician who was very rude and let us know very rudely that she does not "speak Spanish". It is very sad to know that in a community that is predominantly Spanish speaking, brown, and low-income that a PHARMACY TECHNICIAN is not multi-lingual and is not prepared to work in our community. This is a person who must have gone to school to have this job as they are handling medication, therefore, they should know Spanish and should know how to be culturally aware of the community they work in. It is very disappointing that this technician spoke to my mother and I this way and I hope the pharmacy finds someone who has the capacity to speak the Language that is mostly used in our community. I also saw this person snatch a receipt from a person who is using a wheelchair so clearly they have no cultural and or conscious awareness of how to treat community members. read more

My mom received a pneumonia shot from one of the pharmacists and she has caused her to get Sirva

I stopped by to get a balloon. This location is super clean and convenient. They have plenty of parking. I was helped by John and he has outstanding customer service. The store is super clean and organized. I highly recommend it read more

Horrible customer service! I've came here multiple times to pick up packages at ups access point and I've had the absolute worst times waiting 20+ minutes for them to be so unorganized and not being able to locate my packages. The 2 females that work there need to be way more organized. That was ridiculous! read more

I went inside to buy some Alcon eye drops for my dry, uncomfortable contact lenses. The lady at the register immediately singled me out and asked me to leave my bag (which is completely packed full with no room whatsoever for stealing things) at the front. I declined to surrender my property and informed her that I will be patronizing your competition since CVS is patronizing me. Pro tip: an empty purse is more suitable for stealing things that a packed full backpack. read more

Lots of parking. Great customer service. After having to change from Walgreens to CVS, I was thankful this new CVS was built right around the corner to my home. I've been here a couple of times and each time I have a pleasant experience. First with the pharmacy staff- they helped me transfer my medications from Walgreens in a quick and easy manner. One day, I was there straight from urgent care to pick up some medication but they hadn't received it yet. So the pharmacist called herself to urgent care to ask what was going on. (Poor thing was on hold for the longest... I was upset for her) urgent care said they would Re-fax but never did........ so she called again. (Now THAT's customer service). While I was waiting for my medicine I had a lot of time to walk around. Everyone was very friendly and asked if I needed assistance. Other times I've gone I've received the same- perfect service. The only flaw is that pharmacy isn't opened 24/7. read more

Awesome service, neat & clean store, well stocked, best cvs I've ever been to, great offers, good prices, speedy checkout.

During COVID-19 do not go pick up your medications in the drive-thru of this pharmacy, unless there is no one ahead of you. You will wait 30 minutes or more per COVID test ahead of you. Even though at other test sites it's less than 10 minutes (the whole process of getting tested). Also, if you are testing at this site be prepared to touch the box that everyone else has touched to deposit your own test. Total contamination moment. I did not get out in an attempt to avoid exposing my 1 year old son. The tech, ADRIANA, said I should've gotten out of my car because it would have been faster. I do not think ADRIANA has experience in trying to keep a baby safe. She was not empathetic or professional at all. She definitely needs training in customer service. If she wasn't having a good day she should not have gone to work to an environment that consists of caring for patients or people in general. Also, I highly doubt her supervisor is on vacation as she claimed. I understand people that work in pharmacies, clinics, hospitals, etc are crucial to this pandemic. However, it does not give people like ADRINA the right to be rude and act in such a manner. It's obvious that this is not a place where she should be providing any sort of services. I hope she has a better day tomorrow. read more

Wasn't feeling well, needed some medication got here @7am. Waited 20min and they still weren't open. If your business hours are listen as open @7am then you should be open at that time . read more

Honestly this was such a disappointment I go weekly to this Cvs. Thanks to Elisa Michelle and Vanessa That will change. I didn't know that people go to cvs to be ridiculed by there employees. I got laughed at for trying to make a exchange without receipt. All I said was online it is okay to get a refund if approved by a manager. Yet when I said that I get laughed at as in I am stupid. Really. I was going to just say okay but Elisa decided that she had to give me attitude! Instead of talking to me like a human being. This made both my mom and me feel so upset. My mom got really mad when she over heard these girls laughing up a storm. Given they weren't even talking to each other when we walked in. Once we walk away they are laughing up a storm. Like it's really irritating to have employees laugh at you. And deny it. Hope the manager does something about this. I even took down names and the time this is not supposed to happen to customer ever read more

Great customer service! Very helpful even when i cane close to closing time and needed to wire money! I felt like they would have stayed overtime had i needed it to help me wire money. Thank you read more

This store is fairly new but I love it. I come here a lot because it's close by and the staff are sooooo welcoming. It's a smaller store so their limited to what they have to offer but none the less have all the essentials read more