I really was happy with the services. I needed poster size pictures and they were able to get them done in the spot. They usually have a few hours turn around time but the photo tech was REALLY helpful and got it done on the spot. He made sure we were happy with the results. There was another gentleman that helped with the Walgreens app to get the photos uploaded. I also loved that the day I needed the pictures printed they had a 60% off coupon so my portraits were more than half off. I had shopped the same prints around and were being charge 2x to 3x the regular price of Walgreens. Getting a coupon was just a plus. I am really happy with the results and with service I received. I will definitely recommend Walgreens for all your printing needs for a fair price. read more

When attempting to speak with a pharmacist or technician to check the status on a refill that needs a prior authorization, it's super difficult to speak to a live person. They pick up the call, automatically put you on hold without asking you a question...then you're holding for another 15 minutes to get disconnected. Then you repeat it again. The lack of customer service needs corporate attention! It's a disservice to the elderly community who rely on getting their prescription filled. Avoid this pharmacy! read more

They have a shit photo center that only notifies you your photos are ready a week after they've been done. And by that time they deleted the digitals from their systems so I couldn't even get that. Their pharmacy is ass too. Long wait times, a simple phone call turns into 30 minutes. Go literally anywhere else. read more

Needed passport pictures and a friend mentioned that Walgreens offers this service. The convenience of how close it is to where I live is the main reason I came here. They were understaffed and I had to wait a while to get my pictures taken, but the gentleman that took the picture was very nice and apologetic for the wait. I wasn't in a rush, so it wasn't a big deal. The store itself is very clean and organized. The price for the pictures was a bit much in my opinion ($16) for 2 tiny pictures so definitely I definitely recommend browsing for other options if you're coming to Walgreens for passport photos. read more

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The pharmacy waiting time is too long even with appointments. Pharmacy staffs were extremely reluctant to administer my polio shots without a valid reason and just because most people take the polio shot in childhood. I needed that polio shot for my CNA class. The BMO ATM inside Walgreen does not even have cash deposit option. What is the point of an ATM if there is no cash deposit option? This store needs better ATM and more efficient, more staff and less judgement at the pharmacy. read more

terrible customer service that left my friend and I unattended after asking for assistance multiple times.

#QuarantinedReviews It wasn't until last week that I realized that this Walgreens Pharmacy is a drive-through! Perfect for lazy folks like me who don't want to get out of the car after an hour-long commute in the rain! I picked up my prescription within ten minutes and it only took ten minutes because it was supposed to be 3 packs of my medication instead of just one--simple misunderstanding due to my doctor's prescription. I didn't get the name of the pharmacist or pharmacy technician who helped me but she was a very kind lady! So sweet and so patient after a seemingly long day at work. I used to get my prescriptions at the Glendale location, however I easily switched my Rx to be prepared at the one by my house here since I no longer work in Glendale. The transition was very, very simple. I highly recommend this pharmacy for your needs if you're in the SF Valley. PARKING Plenty available in the lot read more

Walgreens - Drugstores Near Me - San Fernando, California

If I could give this place 0 stars I would. The main worker jared, has horrible customer service. I explain to him multiple times. This is our first time coming here the original place we always go to was out of stock of the medication and he didn't seem to comprehend that. He was looking for the medical record number when he didn't even ask for it and made me wait three extra hours for the medication then, made me wait till closing to actually get my medication. From his own words Don't switch your original pharmacy. it makes it longer for me. obviously he doesn't hear correctly Because I told him my original pharmacy was out of stock and the medication I needed. This is my second option because I was in pain. He needs to go back to school for customer service and understanding what people are saying do not come here because they will make you wait for your medication, even after explaining the reasoning. read more

I wish Corp would go in there and see how these woman are preforming when the male delivery comes in. These woman were thirsty for him. I found a similar product for which I was looking for and made a purchase. I stood in line and wasn't greeted before or during the transaction. I said yes to the bag and the cashier ignored me completely. read more

Thank you! The staff was very helpful tonight! We needed the medicine for my pop! Our online order got an error and they completed the order! Wish the manager and young man a great 2024! read more

The woman working there today 3/16/21, who professed to be the manager was EXTREMELY condescending and unhelpful, refusing to even attempt to do her job, and showed absolutely ZERO respect for the health and safety of others by not wearing a mask whilst we are in the middle of a pandemic. This is not the first experience we've had with this girl, who was obstinate, rude, and unapologetic after being proven wrong on a previous visit. How she still has a job is beyond me. read more

I have many things to say about this Walgreens. First, it's mainly the pharmacy that is the crippling part of this place. The drive thru takes forever. You would think that you're at an IN N Out drive thru with how long they take for simple prescriptions. Why even open one up if you're going to take so long? Second, when I called for a prescription the day of my referral for the medication the pharmacist had let me know it would be ready in an hour. I confirmed the time and would pick it up. I gave them an extra 3 hours before arriving. When I arrived the attendant told me that it wasn't available. The order was placed for 1pm and would be open tomorrow. I informed her that this wasn't disclosed and they stated it would be available the day of. I just wanted her to apologize but instead she was short and rude, "Well that's what it is." So I cut the conversation short and called in. When I called I told them my concerns calmly and wanted to see what was wrong. All was said is, "Were you just in the drive thru?" And I can hear in the back the attendant who helped me say, "Ugh she was just in the drive thru and I told her ...." I confirmed I was that person. Finally, they gave me the same excuse but no apology. So I said, "Okay, what I'm understanding is your pharmacist just had a miscommunication with me. Thanks for your help, have a good day." I'm back the next day at the drive thru and waited over 20 minutes. I rang the call 2x for the attendant until finally they arrived. They also disclosed my personal health information through an intercom. She gave me hurried directions and at the end cut me short before I could ask any questions. I don't know why they would even open a pharmacy if they aren't going to truly help and be mindful of the people who come here seeking medical help. I'll be changing my pharmacist pickup location. No wonder this place has 2 stars. The dates I went on were 08/09 and 08/10. read more

How is it you can't confirm inventory over the phone but you want me to go into the store WITH covid to see if you have treats in stock? I will never shop Walgreens again. They are out for their out benefit. read more

The worst place to get the vaccine they are rude! They don't even say hi! If you say something they don't reply. You're like by yourself alone read more

1/24/22 @ 8:30 am to 1:40 pm They said the card machine is not working only Cash in the pharmacy. the girl was also rude. F-

This is by far the worst place to take your FEDEX stuff. The guy working the station isn't professional. Really need to look at this place because I'm never coming back here for fedex services. read more

Pharmacy: We had to switch to Walgreens from CVS due to insurance. my only regret is that I didn't switch over sooner. The pharmacy manager is absolutely awesome. yes they have some people that need training but they acknowledge it and when you go back they have new people well trained the pharmacy section wait time is never as long as most pharmacies they have convenient drive Thur. I highly recommend this Walgreens pharmacy. Store: I agreed with other reviews regarding the rude girl I absolutely know who you're talking about! They really need to get rid of her she's horrible not to mention the coupon system is not the best I would've given them a 5 star. I Avoid the store completely due to unprofessional rude conduct from this clerk. read more

"Security walk the floor!!!" This location really harrases their customers by saying "security walk the floor" every five minutes, they'll profile you the minute you walk in to the store, so if your black or of brown complection get ready to be ask a few times if you need help with something or have the store manager or staff follow you around pretending to be adjusting the merchandise on the shelfs. read more

Worst drive thru ever. They help everyone inside first then talk to u thru speaker and Say they be with u they have a line n then come to you. Don't Drive thru Here !! read more

Since Mari, the former pharmacy manager left her position there, the service declined to zero. The current pharmacist named "Narzi" and the pharmacy manager named "Romella" are terrible and incompetent at best. I never had issues refilling my pain medications when Mari ran that department. Mari was sweet and always went beyond my expectations to meet my needs for few years. Not to mention, she had exceptional customer service to top it off. It's beyond my comprehension how an incompetent pharmacist became the manager there. Narzi is very rude and possess zero customer service skills. Romella the manager is impolite and condescending. What a shame. read more

Manager Shawn M. Showed great customer service. He went above and beyond with helping me.

I went to pick up my prescription at 2:25 PM on a Saturday and pharmacy says its closed for lunch.... Since when does a Walgreens pharmacy close for lunch!????? It's not a small mom and pops pharmacy! I understand people have the right to take a lunch break, but all at the same time???? read more

Walgreens in San Fernando or anyplace I've been so far like Reseda are great. They sure beat CVS pharmacy unfortunately.There's ever hardly a line or long wait. Not like back in November after a late night at urgent care at the CVS in Arleta... long , long line... about 45 minute wait in line at 9pm. Omg. That's when I attempted to try Walgreens because of the drive thru and at the actual counter. So far so good. read more

I only come here because it's near my home. Well came here because I cannot deal with the RUDENESS And the lack of professionalism at the pharmacy . I came from Urgent care w horrible pain and they couldn't find my insurance . EVEN THOUGH I PRESENTED MY INSURANCE CARD. Then they sent me to arleta Walgreens . And honestly they did this to two customers ahead of me too . Not helpful AT ALL. read more

This is my home pharmacy and they always go far beyond the call of duty to help me and are always prompt in filling my scripts. Thank you guys for always being professional and helpful. read more

I was visiting from Arizona for the weekend, and felt a cold coming on. I went to Walgreens to purchase some Theraflu and was asked for my ID (No big deal right) well I was told from the employee checking me out, that I COULDNT PURCHASE the item because I didn't have a California ID or Drivers License!! mind you, this was not an item that i had to go get at the pharmacy either. I've been looking online to find where this law is at (since she also told me, that it was a new law in California) and I cant find anything... I really hope this isn't true, or else every person VISITING the state is screwed if they get sick, and if it really isn't true, then Walgreens needs to do a better job at training their staff. read more

This Walgreen's has by far the WORST pharmacy in the area. The manager, Romelia, is rude, slow, and could care less about the customer. When I needed to inquire about my insulin and I asked her to repeat the instructions she told me "I already told you what to do. Why don't you go to another pharmacy if you don't like this one". I whis I could go to a different pharmacy but this is the place my insurance has a contract with. read more

Walked in right after they closed and manager (Will) explained that they were close but he was cool enough to help me. thanks for caring walgreens read more

I went inside today to pick up my pics that I ordered the day before . I had an hour to kill so I decided to attempt to get more pics. Printed out . I have never done it before but I thought it should've been that hard . I follow the directions on the touch screen monitor and when I plugged my phone nothing happened. Waiting a few minutes still nothing happened. I get up since I saw a employee working on the photo area and asked what should be happening after I plugged in my phone she said should be downloading my pics . Obviously it wasn't so I sat there for a little while longer and then got up and left . I didn't get her name but she was young looking with dark hair and wore a lot of makeup. Miss you need a few classes in customer service. Very rude person. Never going here again . And if I could give a negative star to you I would . read more

This pharmacy is convenient....close to home but some of their Staff SUCK including the Pharmacist....sad but true. Rosie needs training and attitude adjustment when dealing with customers she's rude and inconsiderate. Actually considering changing pharmacy. read more

If I can give this Pharmacy 0 Stars, I definitely would. Horrible experience this visit in particular was waiting in the Drive-Thru for over 20 minutes for someone to help me. Pharmacists was visibly on the phone in the drive through window I drove up, but she did not acknowledge me nor advise me that she will be right with me. Hours later, I still do not have my prescription. read more

I don't have a problem when dealing with the pharmacy, I had a bad experience with the store itself. One of the managers is a jerk, he needs to take a course on customer service. Some of the staff is not very helpful, they concentrate on talking to one another vs. acknowledging the customers. read more

i came here just for my Bai coconut water, the store is kept nice and clean. it just seems like a bit smaller than the one on Woodman and Van Nuys. I got what i needed and apparently there's a guy cashier and i can only assume he doesn't have a conversation with you unless you're buying some type of beer or juice to go with you drink. He didn't have any type of customer service skill whatsoever. after i purchased my drinks and i didn't get thank you or have a good day!! read more

This Walgreens has ONE shopping cart only, so don't expect to buy more than a couple small things. I told the manager that they needed to get more carts and he walked away without acknowledging me. A lot of the cosmetics are visibly open and damaged. I have never seen these issues at any other Walgreens and have been to many. read more

I came here to get my picture for my passport the first time I came in the guy who takes the pictures which is really rude told me that I couldn't wear the shirt I was wearing because it had a design he said that my shirt had to be a solid color so I left came back a week later with a solid color shirt and the same rude guy now tells me that I have to remove my nose ring. So I told him that I am NOT going to remove it and he said that it's at my risk if they reject my photo. I decided to leave again and I just went to the cvs across the street and I had no problems there they were friendly and didn't say anything about my nose ring. Got my passport a week ago with my nose piercing in it didn't get rejected. read more

One of the best pharmacies I have used! All pharmacist there are super nice and caring!

I went into the pharmacy to get my son's medication but they didn't have it available at this location the closest one was Valencia or Lancaster. We had a plane to catch in 4hrs and I couldn't drive back to Valencia (which is where we had just come from) Mari and Adriana were so nice and understood my situation. I will not go to another pharmacy because there were so helpful and their customer service was awesome! Thanks to these 2 ladies we were able to get my son's prescription and make it to the airport in time.Thank you again ladies! read more

The quality of this store has declined to horrific proportions! The rudeness factor is disproportionate to any desire to assist customers in a polite and courteous manner. The most recent abhorrent incident experienced by a family member in my household was by my mother who had purchased some vitamins. They were - evidently - incorrectly shelved and placed above a listed price of $12. When my mother returned home, she noticed that she was charged $22. She went back to see if it was in error. We would have probably kept them even at that price. However, the girl was so disingenuous, so discourteous, so outright despicably coarse and rude, that my mother returned everything she purchased. She never does that. As to the clerk, AT LEAST APOLOGIZE for the mix up!! However, THIS IS NOT THE FIRST TIME that we've purchased something placed above a label saying one price, only to come home to see the receipt listing another. This has happened to some friends of mine in the neighborhood and to me at least twice in the past 4 months! Maybe that's my fault for answering clients/work on my phone instead of watching everything being scanned at purchase. God forbid, a customer assume that a store listed their inventory properly and scanned to that effect. But this store isn't the same as it once. The employees have horrible attitudes, the store shelves products incorrectly, and even after being told that the product was being shelved in the wrong place, they leave it there. At least remove the product and fix the error!!! This store is terrible! read more

Walgreens Pharmacy in Sylmar is the most charismatic team I have yet to meet. I have picked up my prescriptions for years but recently moved to Sylmar. The staff truly does go the extra mile to reach out. They go lengths to make sure you receive exactly what you need. I have never witnessed such passion for the customer. Walgreens in Sylmar treats you as if they are your doctors and you are the patient. Which is the way a pharmacy should always treat their customers. So thank you Walgreens, Sylmar! read more

The young girl with the colored hair who works in the beauty counter/dept is always so polite and helpful!