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    Cool Earth Solar

    4.7 (14 reviews)
    Closed • 8:00 am - 4:30 pm

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    Ask the Community - Cool Earth Solar

    Review Highlights - Cool Earth Solar

    “The discovery call with Josh was very informative and he answered my questions and didn't try to sway me one way or another.”

    Mentioned in 3 reviews

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    Your Energy Solutions - Livermore comp shingle roof with solar installation.

    Your Energy Solutions

    (616 reviews)

    We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

    I had a frustrating experience with Your Energy Solutions regarding a warranty transfer. The…read morecontract stated that an additional charge would be incurred for the warranty transfer but did not disclose the amount. We were later charged $500 with no prior breakdown or explanation of the fee. I clearly communicated that I would be the one paying this charge. Despite that, the service department reached out directly to the buyer and asked who would be paying. This unnecessary contact created confusion and complications during the escrow process that could have easily been avoided. The lack of transparency on the warranty transfer fee and the poor internal communication caused more stress than necessary. Businesses handling real estate-related services should be more careful with both contract clarity and how they communicate with parties involved in a transaction.

    Semper Solaris - Semper Solaris Tesla Battery Storage installation

    Semper Solaris

    (79 reviews)

    I started with a call to Semper Solaris to inquire about installation of a couple of additional…read moresolar panels. Robert C. came to my home and went over the advantages of adding a few more panels that would still keep me in tier 1 status with the power company as well as consideration of adding a Powerwall III battery. Considering the increased power generating capacity of newer panels and storage capability of the Tesla battery, I was sold by the quality and value of the expanded system. The design and contract review was done online in a timely fashion and it was a swift transition to installation taking place in just one day, as the the lead installer (Antonio) was joined with two co-workers who explained how the project would move forward and answered all my questions. The work was complete by 3pm and I was extremely satisfied with the entire process. Thank you Semper Solaris for a quality job for a fellow veteran. Dan

    In 2022, Semper Solaris installed my solar panels. What they were not upfront about was the…read moresoftware that controls the panels are a third party called Enphase. In 2024, I replaced my router which set off a chain of events. I was unable to connect my new router to my solar panels. I called Semper Solaris, who directed me to call Enphase, who directed me to call semper Solaris to send a technician after their troubleshooting did not work. I even reinstalled my previous router with no luck. Short story, I called Semper Solaris and they schedule me a technician for a whopping $500 service fee upfront without even diagnosing the problem. Not covered by warranty and per their management about waving the fee or reducing the fee, "Sorry, nothing they could do." I cancelled the technician. This was in 2024, and I have not been able to connect to my solar panels since then. Buyers be aware

    Synergy Power - We're honored to receive the "People Love Us on Yelp" award for another year! Huge thanks to our amazing customers for your support & trust.

    Synergy Power

    (119 reviews)

    I had been meaning to write this review for a while. Synergy Power came highly recommended by a…read moreclose friend, and after meeting Eric on May 27, I quickly understood why. He was extremely knowledgeable about solar and made the process of designing our system straightforward and easy. Because I had travel plans, we couldn't start immediately, but the Syndy team scheduled our installation for Jul 27 - 28. Everything went exactly as planned. The materials arrived on Jul 24, and Martin and his crew, showed up right on time at 7:45 AM on Jul 27. They worked incredibly hard, efficiently completing most of the installation that day and returning the next day to finish the remaining panels and cleanup. That evening, seeing our panels generating solar energy for the first time was an amazing feeling! PG&E installed the Tesla Backup Switch a few days later, and everything seemed to be moving perfectly - until our Livermore city inspection on Aug 7. Unfortunately, we failed because an approved heat detector had not been installed. I was extremely disappointed. It felt like having an amazing present sitting right in front of me but not being able to open it! There were a few additional hiccups, but Jason stepped in, took ownership of the heat detector issues, and worked to get everything resolved. We finally passed inspection and received our permit on Aug 26, followed by PG&E Permission to Operate (PTO) on Aug 28. A huge thank you to the entire Synergy Power team: - Martin, Eliel, Manuel, and Nate for the excellent installation - Rebekah, Melissa, Mark, and Amy for keeping us informed - Jason for stepping in and getting the final issues resolved Overall, we are extremely happy with our solar system and grateful to the entire Synergy Power team for seeing the project through from start to finish. Thank you, Synergy Power, for a job very well done!

    They are a very reliable company. Ethical and responsive. It's been two years I installed my panels…read moreand they always attended to all my questions and concerns . Recently got my panels cleaned just like new. It's reassuring to know when someone's got your back when you make a lifelong investment like solar system.

    Solar Sesame

    Solar Sesame

    (123 reviews)

    I got panels with them and still waiting to turn on. It's been overall an experience. The sales rep…read morewas able to secure us in with the help from his colleagues which is ok.( everyone can use a bit of help at their job if needed) Just talked way too much and wasn't very knowledgeable when I had more questions later after the meeting. They are a broker and have subcontractors come do the work which is fine, but you have to check the work because not everyone values their work. A few things needed fixing and solar sesame did have them come back and make the adjustments(which is great) customer service is good when needed. They lack a bit of organization in the beginning and communicating. I like updates I want to know what's going on and I like things done right the first time and preferably in a timely manner. They can do better on that but they did make up for it when they did address my concern at other times. I would have liked this to go quicker as it's been a month and still my panels aren't on. I was told it would take a couple weeks from the day we start and it's a month but Friday they should turn on. Based off of those big companies and their horrible customer service review I did choose solar sesame because they did have better reviews and it's important to have good customer service. I got a good rate but to each is own to learn to do their homework on what they are buying and how to check what they are offering and what your buying. I would recommend them to friends and family.

    I couldn't be happier with my experience with Solar Sesame…read more My situation was a little more complicated than most because I already had an existing leased solar system under NEM 2 that I wanted to preserve. That meant my new system needed to be designed as a non-export system with battery storage. Before choosing Solar Sesame, I had already received three other quotes. My existing provider kept pushing another leased system where I'd continue paying per use. While it was cheaper than PG&E, it was significantly more expensive over the long run than owning the system myself. Another provider told me they couldn't fit enough panels on my roof to meet my energy needs and recommended much more expensive alternatives. A third provider quoted nearly 40% more than another installer for essentially the same system. Solar Sesame stood out immediately. They designed a system that fit all the panels I needed on my roof, met my energy goals, and came in at the best overall price. They also went above and beyond when the federal tax credit rules were changing. They were able to structure the project in a way that effectively preserved those benefits for me, which I really appreciated. Originally, I planned to install just one Tesla Powerwall. After doing more research, I decided I wanted two. I found a competitive online offer, and without any hassle, Solar Sesame matched it by adding the second battery at a heavily discounted price. That flexibility and willingness to work with me made a big impression. Throughout the entire project, the team was transparent, professional, and kept me informed every step of the way. There were a few delays, but they were all related to the PG&E process rather than Solar Sesame. Now that everything is up and running, I'm extremely happy with the system. The installation looks great, my electric bills have been dramatically reduced, and I feel confident I chose the right company. If you're shopping around for solar, I highly recommend talking with Solar Sesame. They earned my business by offering the best combination of value, expertise, transparency, and customer service.

    United Solar Electric

    United Solar Electric

    (85 reviews)

    My wife and I purchased a new 19 panel solar system and Tesla Powerwall in mid 2025. The install…read morewas completed in October 2025. The crew and all of the people at United solar Electric were very responsive and professional. I would, and will do business with them again, (adding an additional battery). PG&E was a problem. PG&E was very slow with providing PTO (permission To Operate). We did not receive PTO until end of May 2026, over 6 months from the date when system was operational. PG&E will need to upgrade transformer (December ???) before we can send greater that 2000 watts back to the system. Right now, we have conditional permission to operate, limiting output to PG&E to 2.2 KW. To United Solar Electric's credit, they were with us the entire time dealing with PG&E and were just as irate with PG&E as we were. Thank you, United Solar Electric!

    My wife and I had a very concerning experience with United Solar Electric regarding their business…read moreethics and refund policies. We were interested in solar for our 1940s home and provided a deposit in good faith. However, after further inspection of our roof and the overall project viability, we decided not to move forward. When we requested our deposit back--before any equipment was ordered or installation began--the company initially refused, claiming it was 'passed' the point of a refund. It was a high-pressure situation where we felt they were trying to lock us into a contract we weren't comfortable with. While we did eventually receive our deposit back after pushing the issue, the initial refusal to return funds for work not performed was a major red flag. Homeowners should be very careful with the fine print here. If you are looking for a company that values transparency and customer comfort over just 'closing the deal,' I would suggest looking elsewhere. We're glad we didn't get stuck with them and are instead putting that money into improvements that actually fit our home.

    Tesla Energy

    Tesla Energy

    (27 reviews)

    These guys handled the installation of the panel and conduit to my Tesla powerwall. The images say…read moreall that needs to be said about the quality of their work. They lied to me when they said running the conduit through the attic would be impossible (as originally planned) on the day of installation. They said they will have to wrap it around the outside of the house and not to worry about it because it'll be hardly noticeable. I took their word for it, but figured they would have at least done a professional job and ran the conduit along the roof instead of in plain sight. They didn't even attempt to install it correctly. What's worse is that they stand by their work. I've been dealing with Tesla support to resolve this matter and these guys decided to go silent. It's been 4 months since I originally filed the complaint, right after it was installed, requesting that they install it properly. If you consider hiring them for your solar/powerwall installation needs, just know that they stand by their work highlighted in these photos. Needless to say, they like to cut corners. Speaking of cutting corners, I highly advise that if for whatever reason you decide to work with them, that you hire an independent electrician to audit their work. They effectively derated my system by putting everything behind a 90 amp breaker, even though in the permit (which I had to fetch myself from the city) it clearly stated there was to be no main rerate. You can't trust the city/county inspectors, because they say it and passed it. No one advised me that they derated my system.

    The service before and including the install was perfect. Then they completely abandoned me. I…read morestarted in April, it's now June over 100 degrees and they cannot even tell me when it will work. Two neighbors of mine went with Sunrun and are up and enjoying savings and great service. Not me, they don't even give me updates. I cannot stress enough how amazing the start was, I even bought a couple hundred shares of their stock I was so impressed. I've lost thousands and now I see why.

    Cool Earth Solar - solarinstallation - Updated October 2026

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