Very professional. On time and on budget. This is a great operation. The staff from the office to…read morethe techs are very friendly.

5 stars - Outstanding Work. I recently had L. Graziose…read morePlumbing Heating & Cooling completely update the plumbing in my bathroom, and I couldn't be happier with the results! They installed a new shower body and upgraded all the valves for better pressure and reliability--no more drips. From start to finish, the team was professional, on time, and incredibly thorough. They provided upfront pricing and worked efficiently without unnecessary disruptions. I highly recommend L. Graziose. Special thanks to Nicole, Scott, Hector, and Kevin! We'll definitely call them for future needs.

In the freezing cold temperatures in early February, I reached out to AJS to replace and reroute my…read morefrozen pipe. Doreen was so amazing and reassuring that my problem would be well taken care of. Eric arrived quickly, discussed my options and prepped the work for the contractor portion of the repairs. As soon as I notified Doreen the contractor work was complete, Eric was back and did an amazing job finishing the rerouting work. I highly recommend this company for their great friendly customer service and reliability. Thank you AJS for a job well done and the care you provided in doing such a great job. Pat Piro

I called for a major plumbing issue in my home. After several other companies ignored me ir…read moreoverpriced the job I received a recommendation of AJS, they were prompt, quick and thorough. Erik and David arrived at my home and completed the job in 4 hours. They did an amazing job and were fair. I now have a new plumber. Thank you AJS Plumbing.

I renovated my home and decided I didn't want a steam boiler and individual large air conditioners…read morealong with steam radiators for heat but still needed both Heat and Cooling. I contacted Amerikhomes and made an appointment for Leon to swing by to get an opinion on a new system. He came on time and recommended a mini split system as the solution which would be my primary source for both heating and cooling. We agreed on a system and moved forward with the installation. He ran the piping/wiring and drainage for the units in each room but didn't mount the units until the sheetrock was up. Once the sheetrock was up, he mounted the units and brazed the piping. He advised fittings was not the way to go because as time passes, it may produce a leak and because all the piping is inside the wall, it'll be very difficult to get to whereas brazing is more a permanent connection so he sealed each location via brazing. This was not a 1 time visit. The installation required a multitude of visits to complete. Once everything was installed and ready to be powered on, we went ahead and briefly tested it. The A/C was blowing ice cold and the Heat was nice and warm. No issues during the summer with the A/C but when winter came, a serious problem started to occur. In heat mode, the defrost came on which in itself is not unusual but what was is the fact that it would not turn off. The defrost cycle continued to run to the point where the inside units would start building up frost and ice and the only way for the unit to start heating up again was if you turned off all the indoor units and turned them back on. I contacted Leon to inform him and he couldn't find any issues with his work and that it has to be the unit. Justifiably, he will have to charge me to troubleshoot the unit to pinpoint the problem. For months, Leon and the vendor went back and fourth pointing out the possible causes for the issue but the vendor continued blaming Leon's work and Leon kept explaining that the issue was with the unit so they would not pay him to troubleshoot the unit itself. At this point, we were at the "tail end" of winter and ended up putting up with powering down all the units and powering them back on when the defrost issue started. It took months back and fourth with the vendor and manufacturer that winter had already passed and heat was no longer needed. Towards the end of summer I decided to take matters into my own hands and go based on what Leon mentioned to me being possible causes. he told me that it could be one of 3 things. Either a bad thermistor, a bad controller board or not enough Freon. Well, I know the charge was good because Leon had tested the unit countless times in front of me and the PSI was the same each time. I started with the cheapest item which was to purchase 3 thermistors. Tested each new thermistor and swapped them out. Upon testing the old ones, I found them to be functioning correctly but decided to leave the new ones in place anyways. Well... If the Thermistors were good and the PSI was within range, then the only other item according to Leon is the Controller board but would have to pay out of pocket since the manufacturer would not take responsibility and would charge me $678.00 for the controller. Keep in mind that i already spent thousands on the unit and the installation just to spend spend loads more on an expensive part for a brand new unit less than 1 year old. I refuse to further fund the manufacturer and decided to get the part on my own. I found a controller board from china for less than half the cost the manufacturer charged me. The part arrived ~ 3 weeks after I purchased it and went ahead that same day to swap it out. I took pictures of each part to make sure I put everything in the right place once disassembled. Long story short, I completed the swap. Also had to "de-bug" the system for it to recognize the indoor units. The whole process took me a good 3 hours. It was not cold enough to test because the temps outside were in the mid 60's so I had to wait until it got colder to turn the heat on. 3 weeks have passed where the heat needed to be used and finally started using the heater. After crossing my fingers, the unit, after 4 hours of being ran went into defrost (as it should) but came out of it as it supposed to do. It has been 3 months and not a single time did the defrost get stuck. LEON WAS RIGHT! Despite not charging me for the work/advice, he gave me the information to figure out what the problems could be. I have to say Leon was excessively patient during this whole headache and charged me not a penny more than the cost for the installation. Most installers would have said "everything on my end is good. Good luck dealing with the manufacturer" but Leon stuck around through the rough patches. He is fair on price, knowledgeable and patient. I will always use him for future reference anything HVAC related... I advise/recommend you to do the same.

Excellent service. He was the only one that message back with pricing and time availability. When I…read morecalled to schedule, I explained what was wrong with my boiler and again explained to me his pricing and he said he should be able to fix it in a reasonable amount of time. He asked if I had any heat and I said "no" and he said he would be able to come later in the evening which was beyond his business hours. He said he would call when he was on his way and once he got here he went straight to work. Very knowledgeable and has a pleasant demeanor as well as decent pricing.

We called Ajax Plumbing to fix a leaking heating pipe and Adam and his assistant Kevin efficiently…read moretook care of the issue. From the moment I initially explained the situation to Adam, he was able to clearly articulate what the cause was, find the issue, and tackle the problem. I could immediately tell he's very knowledgeable and experienced in his craft. Overall, the entire process was also quite smooth and convenient. Some places charge an exorbitant fee to just send someone out to provide an estimate. Adam on the other hand, is able to provide a free estimate through text so you know what to expect prior to scheduling an appointment. It took about 2 hours for them to fix the leak and they even cleaned up whatever debris was created from the job! If I ever have another heating issue in the future, I know who to call on. I highly recommend Ajax plumbing!

Very knowledgeable, quick response, answered all my questions, and fixed the issue right away…read more Great service.

I would definitely recommend this business to everyone. I've had work done at my apartment located…read morein Midtown Manhattan. The sheet metal company guys are awesome. They did a phenomenal job, especially the guys Jason and Dave, great job guys! Thank you for your services

I was looking for a company to do a spring check up. I went on Home Advisor to see some companies…read morenear me. I did not request any services or to be contacted. This company called me and asked if I wanted service. I said not now and sorry to have wasted his time. He said "well you just cost me $82." and hung up. Since all he did was make an unsolicited phone call, I'm not sure how that is possible. That was an extremely rude and unnecessary comment. I certainly would never consider this company for service as a result of his rudeness.

Fixed our leak with correct diagnosis. Gave us direct and proper advice and avoided overcharges…read more Would call them again without hesitation.

They definitely have issues communicating their services. Almost got charged a lot of money for a…read more30 minute repair. It went from 1,100 to 175 real quick. These people are definitely not worth it. Also, they don't tell you how much their plumbers are charging per hour. 100 percent sus!

Here's a true master of their craft - and at the same time an absolutely awesome person. We had one…read moreof our AC compressors go out during a July heat wave, and were bracing for both a long wait for a replacement install. Being in one of the higher income areas of Long Island, we were also expecting to have pay out the nose; long waits and high prices were typical of our experince with the larger HVAC outfits. Not the case with Vinny! Even during peak season, he was there to evaluate the situation immediately, and - not only that - he gave us a better deal than I could ever imagine. He even gave us an option to do some life-support repairs on our broken unit if a replacement was out of our budget. I decided it was time to replace the unit for sure; and there was no way I could turn down an estimate this good. It gets even better. Within a day (!) he had a our new unit installed. During peak seaon. At an unbeatable price. This is how things should be done. Pure professionalism, masterful work, phenomenal price, and outright one of the most pleasant people I've ever met. It's going to be an easy choice who to call for any future work I'll need.

I was so lucky to find Vinny online. He went out of his way to fit me in on a busy day, and fixed…read moremy heat in no time. He is kind, knowledgeable, and honest. He is the only person I will call for all things HVAC from now on!!

I can't say enough about this company. My furnace died on me earlier this month, and I was getting…read moreestimates from a whole source of other competitors. I was not impressed with the other individuals that came and gave me estimates. These guys were able to get me a new furnace and get it installed in a little over a week that also happened to be right before it really got cold. The employees were at my house for two days installing the unit and a humidifier. Throughout that time they were very respectful of my home. They placed tarps down from the front door to the basement. They kept me informed of the progress as the install was happening. I can not recommend them enough.

I have used 5 Star Mechanical for several years, and they used to be responsive, thorough, and easy…read moreto deal with. Apparently, at some point, that version of the company quietly left the building. In early June, I had them out for an ongoing air-pressure/airflow issue. The technician looked at the system and told me someone would get back to me with options to correct it. While he was there, he also fixed a loose thermostat wire and recommended that I sign up for their service agreement, which supposedly included preferred scheduling and service. That sounded reasonable, so I signed up. It is now late August. I am still waiting for the magical follow-up call. Over the past several months, I have called repeatedly. The woman who answers the phone tells me, every single time, that she needs to speak with Tommy and that Tommy will call me back. Tommy has now been "calling me back" for several months. At this point, I can only assume his phone requires a replacement part that is also waiting on a callback from Tommy. After enough unanswered calls, I finally asked for a refund on the service agreement. After all, the entire reason I bought it was because I was told it would provide preferred service. Apparently, "preferred service" at 5 Star Mechanical means you are preferred to the customers whose calls they ignore even longer. I was then informed that the service agreement is basically non-refundable. Fantastic. So to recap: they encouraged me to purchase a service agreement promising better access and preferred scheduling, failed to follow up on the problem they already came out to inspect, ignored months of phone calls, repeatedly promised callbacks that never happened, and then told me I cannot get my money back. At this point, I'd get more value out of wiping my ass with the service agreement, which may actually be its most practical use Had they simply told me in June, "We have no intention of getting back to you," I could have called another HVAC company and saved myself an entire summer of chasing them. Instead, I kept giving them the benefit of the doubt because I had been a customer for years and because I had literally paid for a service agreement that was supposed to make this process easier. Lesson learned. I don't expect a company to drop everything the moment I call. I do expect that after five calls over several months, returning one of them shouldn't require an act of Congress This is not one missed call or one scheduling mistake. This has been months of being brushed off while holding a paid service agreement that appears to guarantee absolutely nothing. 5 Star Mechanical used to be a company I recommended. Based on my experience this summer, I would now recommend keeping your credit card in your wallet until you have a very clear understanding of what their "preferred service" actually gets you.