I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

When I first started with Orkin 2 years ago, their communication and customer service was…read moretop-notch. Over the last 8 to 10 months, their service and communication has been extremely poor. I find myself expecting them to come and then told their new booking schedule has moved my appointment to a date and time I did not approve of. Additionally rates go up frequently and there is no notice, just a new amount showing up on my monthly checking account. I've asked to speak to managers or supervisors and I never get return calls. I'm dropping them and going with a new competitor. I'm sick of it.

I'm very disappointed. I had wonderful service from Orkin when I lived in Pittsburgh. I live in a…read moresubdivision that has a drain in the common area. My home is 3 years old. I accidentally left basement door. I'm not sure how long it was open. A few days later my dog (a Morkie) kept running to furnace door. I notice my carpet was eating around door. I open door and there was mice droppings. Come to find out the were eating my dog's food. I would find dog food in stove drawer. I have mice!!! I called local Orkin. I paid a very expensive initial fee. They tried to sell me insulation. I didn't climb in the attic with the guy. Who knew what pictures he may have took. So I'm about to fight with these mice. Day 1 Orkin laid a few pads down. Once I notice carpet was still be chewed on and a nest was about to be built. I went to Lowes and lined that door with sticky traps. Day 3 I had a baby mouse on one. I came home later to dispose of trap and the momma was on it still moving. My dog ran to another room that unfinished in my basement. There was a mouse on trap under fuse box. I called Orkin to come get the mice. They showed up 5 days later. In Pittsburgh I had an outside issue. Orkin responded the same day when I called on several occasions. This is why I choose this company again. It was close to the weekend. I couldn't sleep knowing that 3 mice were on traps. Two were the one I brought from Lowes. I went to our answer guide. The internet. I came across hit trap with a hammer. That sucks!!! I had to do something. I found small mallet. I grabbed a few plastic bags and made sure they wouldn't squirm of the traps. The terrier in my mixed Maltese came out. He still kept running to the furnace door. A week later I plugged in those plugs. The very next morning my dog immediately ran to the area. the trap was moved and this mouse's tail was moving. It had to go. Orkin wasn't going to come. It was a Sunday. I have not any new mouse activity since 3 months ago. I'm constantly calling Orkin to change plan. It was never done. I will keep them through the winter to see if the entry point was the unopened door. In the meantime another inspector suggested putting steel wool under step on my porch. Ive always wondered from my closing date about that. After 3 years. I stop wondering because there never been any signs of mice. So my next rodent visit was in mid July. I'm supposed to go to quarterly throughout the winter. Orkin still has me on every other month. The day the technician showed up. I had covid and wouldn't let him in the house. He treat for mosquitos and whatever they spray outside. I'm waiting on an invoice but it never showed up. Well my technician was scheduled again 2 weeks later. The beginning of August. The company claim to spray and come inside this visit. Yeah okay whatever. I took my card off of autopay for two reason. A charge showed up on credit card 2 weeks before visit. I was told it was partial for June. They were overcharging me. I paid $330 for the first visit but my invoice I printed later said $270. The office called and said I had a balance for July. I told them I never received a bill. That's why they prefer auto pay.Orkin claimed it was sent. She rescheduled me assuming the following week was fine. I told her I was on my way out of the country and it had to wait.I was flying out in the morning. I had another trip the following day after returning. That appointment was canceled because I haven't cleared up the last month. I'm all settled back home now and was about to pay them when I noticed I was still charged for inside. Also August was on there. So I know it was invoice created while speaking to the lady in the office. The initial invoice was never sent because they are trying to force me to do autopay. The invoice was $224 with a past due of $151 on the internet.I will not pay it because no one came in my home. I'm only paying for the mosquitos. I did not have this problem when I was customer in Pittsburgh. I went online and paid my bill. I still received an invoice via mail. I tell billers all the time. I lay my bills out in front of me. It easy to forget the online billers. The problem I'm having now with paying online. My Pittsburgh account shows. I hate to remove it because my new owners was able to use the remainder of my termite service. I'm the administrator so if I close it they won't be able to access it either without creating a new account. I had to use different email address to start account in Va. I will wait for custom service to call. me. They won't reschedule unless $151is paid. I won't pay unless the inside service is deducted or done. I'm reading my contract because I thought 30 days was all you had to give to cancel.I've paid this company over $550 and invoice of $224. That is $774 for 5 months. Nope my dog and I will fight them or I'll call a cheaper company. A few of my neighbors use Terminix to inspect and spray.

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

Update 2 Jan 25: I've been a Holiday Termite and Pest Control customer for years. They always…read moreaddress any pest issues I have and provide high quality service. Wesley was my technician today and he was friendly and professional. Thanks!

Showed up right on time. Very professional. Received the receipt I requested. Overall quite…read moresatisfied

Services to catch a raccoon in the attic were a lot cheaper then that terminex! They didn't catch…read morethe raccoon. They may have scared it off from their presence. So I didn't pay for them to monitor the trap and secure entry point. I did ask them for a quote about other areas that could possibly be access points. I didn't hear back. Other than that pretty good.

Had a contract for attic remediation and general pest services, but it was quite and ordeal and…read moreheadache. They attempted to shortcut the attic remediation and was a painful process to have it corrected.

Potomac Pest Control has been excellent to work with. We live in Reston in a wooded area behind a…read morelot of trees, so we assumed some level of pests would always come with that. But even with that setting, they've helped us get to the point where we really feel like we can have a pest free home. Our main concern was gaps in the basement that were allowing insects to get in, and they were the only company that said they could fill those gaps. They also sprayed the perimeter, and since starting with them, we've seen a huge decrease. They are professional, reliable, and easy to communicate with, and I would definitely recommend them to anyone looking for effective pest control.

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

Good service, but wish more clear info was provided online. Very thorough and excellent quality of…read morework.

Sundar was a great help! First, he was very friendly over the phone-call quote I requested - as it…read moreturns out, he is not able to assist with my particular issue due to the height of my property and the area of concern. However, Sundar was able to provide very helpful information regarding my pests as well as information to consider asking a company for in the event they are able to assist. Although I did not receive direct assistance from Pest Chase Termiate and Pest Control, I was happy with the customer service provided over the phone.

We called Alpha pest management to determine how a squirrel got into our house and to clean up the…read morearea where a squirrel had been. Francisco was very quick with coming over to assess the situation and then scheduling an appointment for Justin and the rest of the team to actually fix the issue and clean the area. They were communicative and easy to work with. Hopefully we never need their services again, but if we do, I know who to call.

Performance was excellent. They were timely and respectful of my property. The owner is very…read moreprofessional

Fernando was my technician, and he was very professional, and kind! I have use affordable pest…read morefor years and they have always been the best. They have a promise of if you still have pest they will come back until gone!! And they keep their word. I am a realtor and have recommended them many times

I absolutely love this company! It's a small family owned business that goes the extra mile for…read moretheir customers! They gave us a free estimate concerning a rodent issue. The technician spent alot of time in the home, was knowledgeable and pleasant The pricing was transparent. The office is extremely easy to work with! They have the coolest portal which, again is extremely transparent! They upload pictures of your technician and of your property and a detailed description of the work done! Absolutely incredible. When you think about the nature of their business and the fact that probably something is wrong at first to need their services, they make everything seem much better! And they continue to service you throughout the year if you want to sign up! No pressure but we'll worth the piece of mind!!!!

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

This is a bit long BUT if you really want a pest control service that's been evaluated over years -…read moreREAD IT! :-) This review is wayyyy overdue. I've had this service since it opened. I primarily started with them because a veteran owns it, then kept them because of the 5 star services they have been providing me for years. My rental home had mice way back in the day, I was living there at the time and my wife was not having it and needed them gone FAST. Scratching in the walls and so on. The home is a 1959 and from what they said in VA this is expected. We have a fire pit and we kept a cord of wood close to the house and that's where they were having the time of their life - until winter that is, then they came in for warmth and food. I called SPRK and the company owner came and evaluated the property himself (not a flash in and out, he was very thorough). He easily located the places that they could enter the home and took care of them. He placed bait stations all around the outside of the home and several inside in key areas. Within 2 - 4 weeks everything was silent. No scratching, nothing in the basement running around, nadda. Happy family! Cut to years later, now it's a rental and we had some not-so-clean folks renting the house and they brought in among other things, you guess it - friggin' roaches. We lived there 9 years and NEVER had a bug besides a spider or an ant here and there. The worst part is they never said anything and we walked into this festering issue when the house was empty. I 911 called SPRK that day and the next day they came out beat the sh*t out of the problem with some great spray treatments and bait stations, hence they eradicated the problem. Since the house is a single family home AND not connected to anyone else the problem was taken care of swiftly. Had it been a row house or town home that could have posed more issues with controlling them. Now I maintain the inside monthly service and the quarterly outside rodent prevention service and everything Is great now (AGAIN). Bottom line is, if you want a PERSONAL pest service that get's the job done, hire them. If you call or email them you will get a person quite promptly. HOWEVER, If you want some huge national franchise pest company that has new people every week and could care less when or if the pest issue is corrected then these folks are not for you. Thanks SPRK!!!