I have been a customer for more than five years. Each time, the service has been consistent and thorough. The technician messages me at least 20 minutes before arrival that they are on their way. The service yesterday was phenomenal. I had mulch recently applied to my property and it had covered some of the rodent stations. The tech reoriented and repaired the stations at all points around my home. In addition, inspections of traps inside my home and basement were performed. Additional glue traps were placed where needed and some were replaced because they had dine their job. I have never been pushed for additional services by any tech. I currently have the Gold Plus service plan. For a one time fee, they removed a wasp nest from a tree that was more than 12 feet high. I highly recommend Affordable Pest. It is a great value and I have not been disappointed once. read more

I've used Affordable Pest for at least six years or more. The initial service was for the removal of squirrels who wanted to live in my attic! The service I received yesterday was excellent. I received a text well before he arrived which gave me time to get home. The technician (Fernando) was very knowledgeable and did a very thorough job. I didn't need to direct him or ask for anything. He knew what was needed for the insects in the garage and storage area, and the surrounding property. The sprays and traps that are used are ones that work very well for my home and property. Affordable Pest Service is one of the best I've ever used...and I've had cause to experience a few others. read more

I have been a loyal customer for more than 6 years and paid thousands of dollars for a variety of services during that time. Two months ago their tech damaged my grand piano when he dropped the blinds on it and the owner still hasn't bothered to respond to my multiple emails. Very unprofessional!!! read more

Decided to not go with them because I called them for one issue and they started push another treatment option on me, not even addressing the issue that I called them for initially. Seemed like they were just trying to get a contract that would never end! read more

I've been with this company since 2024 I've had nothing but good experiences. They removed my insulation in my attic and installed new insulation I've had no more issues. My last guy that came out Adrian was amazing he really went out his way. This company is highly recommended. read more

I do not know why there are just 2 stars for this incredibly awesome business? I had Terminix and they charged me so much money but didn't deliver when I found rodents. I asked if I had mice or rats and where are they coming from? they told me that it was a mouse because rats are 2 feet long and what I saw was a mouse even though I said it was 6 inches long. Truth! I was terrified but they took so long to come so I called Affordable Pest control and they came out fast. their technician Deandro told me "How can they say that? that's a dog at 2 feet long! it was a rat, lady. He said we will find where it's coming from before he leaves and fix the problem with traps etc. well he pulled out my stove, fridge, checked addic, laundry room, well we did find it, a torn hole in dryer hose that led outside with no covering on outside so rats, mice, just came in, partied, whenever they wanted to do so but I never ever knew it was open with tearing a big hole in the dryer hose. The problem was fixed and I also had Fernando, who works there too, a technician who was very patient and thorough. I canceled my agreement early with Terminix who never refunded my months left on agreement which was wrong and I signed on with Affordable Pest. it was so much more reasonable than Terminix too! it's been 3 years or more and I never looked back. customer service is always awesome and they jumped fast to aid my concerns. I'm very happy with their service so I do not understand this low rating, give them a try, I'm glad that I did. I know it sounds corny but when it comes to the best, I'm sticking with Affordable Pest! read more

I would like to thank your technician, James Nick for a thorough and professional job he did during our inspection. It was also very helpful that he answered any questions that we had, and made recommendations to keep pest out. This is the second inspection James has conducted on our home, and it was great seeing him after six years. Same pleasant personality. Please thank James for his professionalism and care for our home during his inspection. read more

If I had the choice not to give them even a 1 star, I would. Last year we had a bug problem and even after they sprayed we had a bug problem. End of last summer I called and cancelled my services, not only they did not, they keep sending someone and they are charging me. I called them to cancel again, no call back. I will however get an attorney to deal with these people. Lets see how they will react when they find out I am taking them to court.. Do not do business with these people..... read more

We had an excellent experience with Affordable Pest. Our home had become infested with an unidentified bug (perhaps fleas?), and family members were itching from small bites. We were quoted a very good price, and the technicians who came to our home were professional and friendly. Unfortunately, their first application was only partially successful. However, they sent a follow-up crew, at no additional cost, and took care of the problem. Thank you, Affordable Pest. read more

Horrible company. On top of the unprofessionalism and sloppy work, there's the harassment from their staff. Stefan and Lily are living nightmare people who will never stop calling you. This business should be reported by as many people as possible. Save yourself a headache and avoid them read more

Fernando was my technician, and he was very professional, and kind! I have use affordable pest for years and they have always been the best. They have a promise of if you still have pest they will come back until gone!! And they keep their word. I am a realtor and have recommended them many times read more

I absolutely love this company! It's a small family owned business that goes the extra mile for their customers! They gave us a free estimate concerning a rodent issue. The technician spent alot of time in the home, was knowledgeable and pleasant The pricing was transparent. The office is extremely easy to work with! They have the coolest portal which, again is extremely transparent! They upload pictures of your technician and of your property and a detailed description of the work done! Absolutely incredible. When you think about the nature of their business and the fact that probably something is wrong at first to need their services, they make everything seem much better! And they continue to service you throughout the year if you want to sign up! No pressure but we'll worth the piece of mind!!!! read more

I'm having a pretty good experience with affordable pest. Abraham, the service guy, is very respectful of my home and very thorough. I had a mice problem and he literally walked through my home, identified possible points of entry, and sealed them. He was very patient and examined and plugged every spot I identified and he thought might have been potential points of entry--including the exterior. He also laid covered traps (which nothing has yet to surface, maybe blocking entry points did it). I have not seen mice or mice poo to date. Ray, the dispatcher/coordinator, was attentive to my requests. I'm finding this to be a good experience. read more

Good luck cancelling your service. I found their service unsatisfactory, and told them to cancel it. They're refusing to honor my request. smh read more

This place is a damn joke! If you book with them you're crazy. First off they booked me an appointment for Noon today 13 June 2025, no appt reminder text or email no call no nothing so comes 3pm I text asking who is telling time over there because still I have no Tech and my residence, they respond with these damn apologies and oh we sorry this happened miscommunication and all the tap dancing ya know. So I screen shot reviews with this same BS no contact late no shows. Then they want to offer me a $50 credit off my not job with them instead of knocking $50 off the job you dropped the ball on what makes you think I'm ever using you this time or again in the near future. The owner should close his doors and send all these worthless employees of theirs home. They are a big joke! Remember this not everyone can be in business for themselves. They have no good work ethics no model plan for their business and no mission statement whatsoever. JOKE! Save ya time don't request no quote don't call them stay far far away cause they asses are lame and a piss poor excuse for a company. read more

Affordable Pest is really a first rate pest control company. Chris, the technician is diligent and his traps work. Another tech did some minor repairs and sealing some areas to prevent re-entry and also gave recommendations and the building management did the repairs. I recommend this company 100%. The results speak for themselves. read more

The good: We signed up for their quarterly silver plan, and it reduced the number of ants and bugs coming into the house. They are easy to get in contact with, and want to make sure they have a satisfied customer. You can view a report online after each service visit, about what they did. The bad: They don't always tell you when they are coming... they come and treat the outside and leave, great, but not great if you wanted them to treat inside too. But they say to call if there's a problem between scheduled visits and they come back out for you. read more

Worst customer service. I was sold a package of visits for a bad pest infestation. I was offered 3 consecutive weeks of service, with a follow up 1month later, then again 2 months later. The first 3 visits were provided. The next 2 were not. When I inquired, I was rudely told by a manager (paraphrasing) that I don't understand how they do things. The onsite tech has been great, but his back office support is failing him. read more

Affordable Pest control was great and expert in their field compared to the "big names", up to date techniques, approach and equipments in eliminating pest. Noelle was super friendly and professional over the phone. Charles was super nice and on time for appointment. He explained everything in detail and answered my (many!) questions. The price was competitive, and they worked with my schedule. Definitely recommended to all! read more

Affordable Pest - Pest Control Near Me - Springfield, Virginia

Due to a raccoon in my attic, I hired Affordable Pest to close the access point and replace all insulation in my attic, then paid promptly for the service. A subsequent issue required another firm to go up into my attic, where it was discovered that only half the insulation was removed and replaced. In addition, a close up photo indicated Affordable Pest's shoddy work in closing the access point. After calling Affordable Pest, it took almost a week for my call to be returned. The manager, Barry, came to our home and agreed to complete the insulation work and give us a $1000 refund so that we could have the roof access point repaired by a professional. That was March 5, 2022. They did complete the insulation work but as of May 20 have not given me the refund and do not return any of my calls, emails or texts. I would never recommend their services. If possible, I'll provide an update if I receive the refund. read more

Affordable Pest - This is what Affordable Pest used to close the hole from the raccoon - Pest Control Near Me - Springfield, Virginia

Never ever use Affordable Pest EVER! I've had a service contract w them for my property for the past 3 years. They have cancelled the last 3 appointments in a row! They have also had a technician named, Daniel who showed up at the house that told us that he, "could not enter the building, because he did not have proper booties to put on over his boots". He was at our place at 9AM! Who is not prepared for work- especially being the first appt of the day! The problem is that they are probably underpaying and under training their technicians (based on the fact that their technicians are asking for "side" jobs). I have never ever dealt with such incompetent scheduling staff (Betty/ Lenore) or have had technicians forget to check the outside of the property or forget to go inside of the property. NEVER USE THIS COMPANY read more

Price was right and work was performed in the time they promised. They real problem they have is communication and scheduling. It's impossible to get someone on the phone who can actually help you. They constantly reschedule and once you're able to agree on a service date, they will text you confirming different dates and/or times. Additionally, techs will show up not knowing what the job is about. It feels like a lot of improvisation happens all throughout this operation. I may cancel my agreement because the entire experience is just frustrating and it's impossible to get a hold of a manager to discuss. read more

We used this company for 3 months to get rid of our rodent problem and it was a fail. The people give you a run around, they make you sign a contract and lie to get you to sign, there was a new tech every time who was friendly, but not helpful and never prepared, and the management was unprofessional and dishonest. No one helped our problem, we are still having the rodent problem. It was a pain to get out of the contract. They don't give a money back guarantee, right there, I should have known to not use them. Stay away! read more

0 Stars if I could. I arranged for an inspection for removal of mud daubers and general ongoing pest control. They gave me a time window of 9-12. 12:15 I called their office and was told an office manager would get back to me. 1:20 I called their office and was again told an office manager would get back to me and that it was marked "urgent". 1:37 I received a call from someone who I believe was a technician, and was told, sight unseen, that removal would be $375. I told the person on the phone that I had been waiting all day and wanted someone to actually inspect. He told me he would call the office - then called me back and told me someone could be out the next day 1-4. The fact that no one tried to reach out to me from the office, no one seemed to know what was going on, and no one had any solution other than "wait till tomorrow" (why would I when they would likely do the same thing?) is absolutely unacceptable. read more

I met with two people from the Affordable Pest. They were knowledgable and helpful. I signed a contract with them & gave them a 50% deposit They did not show up the day they were supposed. At the end of the day I got a call telling me they wouldn't make it (no kidding) and it would be a week before the could get to me. Meanwhile I have squirrels in my wallls I tried reaching out to the company and have been told repeatedly that a manager would call me to straighten things out. No manager has called me. I finally made other arrangements. They have not returned my $350 deposit and the manager has still not contacted me. Their technicians seem knowledgable, but the company isnt able to perform and as of yet, they have not returned my money. Wow, how do they stay in business! read more

FRAUDULENT! They online said service included mice and cockroaches. Then the guy, Eugene, pulled a fast one on the contract and said it would be $150 more. Then I immediately cancelled with David, GM, and he said he would refund it and cancel the contract per Maryland law. They then woudln't refund and kept harassing me. I finally got in touch with someone, after months of back and forth they agreed cancelled and refunded it. Then they charged me again on 10/18/2022. RUN FOR YOUR LIFE! Fraud!! I used to use them, please trust me...go anywhere but here! read more

We hired Affordable Pest to do a big job about 2 years ago, and they were awesome. We wanted to do things humanely and they were amenable, and we are still under contract with them. Now I keep being told that the staff changed so things are different now. I guess now they choose not to abide by their contracts. I've literally had them out here 4 times over 3 months and they showed up unprepared each time... doing nothing other than wasting hours of my time waiting for them to show up when they choose to... if they choose to. I'm drained by the effort in which I am having to put forward just to have Eugene give me another excuse. It has become a joke at this point. I would like to hear back from either the Director or the Owner. Our previously controlled mouse problem is back and getting out of control while I keep dealing with these employees who could care less about doing their job. read more

I recently had Affordable Pest treat my home for spider activity. I was highly impressed with my technicians performance and professionalism. Jonah serviced my home while following CDC guidelines. He practiced safe social distancing and he wore a respirator to keep everyone in my home safe. I haven't seen any spider activity since, and look forward to my next service! read more

Affordable Pest - Pest Control Near Me - Springfield, Virginia

We hired Affordable Pest to deal with a pest problem at our house. They showed up at a time when they knew we were unavailable, subsequently claimed to have "completed" the treatment of our house, and then billed us. In fact, they lied about completing the treatment. When we pointed out their falsehood, Affordable Pest agreed to come back on a certain day. They did not show up. Instead, Affordable Pest showed up a different day, even though we had told that we were unavailable on that day. Of course, Affordable Pest then sent us the same bill claiming that they had completed the treatment, when in fact they had done nothing. The bottom line is Affordable Pest is a terrible company that does not provide the service it is supposed to provide, lies about providing those services, and then repeatedly bills for services that it does not provide and about which it lied. Affordable? More like awful. Stay away. read more

If I could leave zero stars, I would, because they never even came to my home. I scheduled an appointment window for 9a-12p. At 11:30a, when nobody had showed up or called, I was informed that there was no record of my appointment. After that, it took roughly one hour and 7-8 phone calls to finally reach a manager/supervisor, who (unsurprisingly) could only schedule me an appointment for the following Wednesday. I highly suggest those in need of this type of pest removal look elsewhere. read more

This is literally a terrible company. Defensive phone operators, horrible customer service. Lacking in basic communication and people skills. Never mind the no-shows and lack of responsibility for their scheduled appointments. II would avoid this company like the plague. Literally horrible. STAY FAR AWAY!!!!! read more

We made contact with this company two weeks ago. We were told a specific time to be available at the home for an inspection and estimate. We waited and waited and then a phone call from a technician providing an estimate over the phone was provided. (First red flag) Then we were given a time and date of service my husband waited and waited...no one showed up. (Second red flag) Then when my husband called and questioned when someone was coming they simply stated they couldn't provide a window of time. Lastly a voicemail and text was sent yesterday at 7:03 AM to my husband stating that they would be at our house today, May 18. When I called this morning to question this I was told Noelle would call me back at 8 AM. It is now 10:13 AM and I've had to call back and was told our appointment was canceled after another confirmation email was sent at 7 AM TODAY!! The bad part is they also take your credit card info UPFRONT! When asked to remove our credit card information I was then told that's above my authority. BEWARE OF THIS COMPANY!! Their greeting states as you call SERVICE YOU CAN TRUST GUARENTEED! What an untruth! read more

Affordable Pest - Pest Control Near Me - Springfield, Virginia

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horrible company, missed all cracks and overcharged for unnecessary service. So sad i contact this company, we live n learn, never and ever again Affordable Pest in my contact. Very Shady Company. Be Aware. read more

Worst Service Experience!! Terrible Customer Service Technicans have no idea what they are doing and the customer service is even worse! There is NO communication between tech and office. Tech arrived with no clue of what he was exterminating for...totally unprofessional. Management does not care! Multiple calls placed, spoke with Barry, stating a refund would honored due to the service failure he acknowledged! refund has NOT been Honored! *The employee turnover is a Red Flag Don't trust in their abilities nor the contracts especially speaking with Amber or Barry !! unsure of how they pick which Customers to treat well to which ones get nothing. based on reviews. Don't take the chance which you'll be ! Go Elsewhere!! read more

We were concerned we may have bed bugs after our daughter woke up with bites one morning. We scheduled Affordable Pest to come out and do a free inspection and when they arrived the did a visual inspection of the nursery as well as the master bedroom. When they looked at the base of the box spring in the master bedroom they found what appeared to be bed bug exoskeletons. This was surprising as the suspected bed bug activity had only happened a couple of days before and was in the nursery. My wife and I had never been bit and to have exoskeletons in the master bedroom would suggest a well established infestation. I asked about possible treatments and they said they would only treat those two rooms. They didn't even bother to do an inspection of the downstairs or other areas of the house and assured me that a limited treatment (only spraying some furniture and the baseboards) would be sufficient to clear up an infestation. This is contrary to what every source available suggests on how to eliminate bedbugs, which are notoriously difficult to kill. They didn't even confirm that other rooms did not have bedbugs before suggesting treatment. The next day I had a trained bed bug detecting K9 come do an inspection of the house. The K9 did not detect a single bed bug and the handler said that we did not have an infestation. I find it odd that Affordable Pest found exoskeletons, swore I had an infestation and needed treatment, and yet a trained bed bug K9 could not find a single bug. Be wary of Affordable Pest's free inspection. read more

The technicians were polite and did a good job. The office staff is a very different story. they double bill you, bill when no service was rendered and charge late fees when no lateness has occurred. it is very difficult to cancel the service, I have snail mailed, email, called yet they still show up. The only way we got out of being spammed and harassed was when we moved. Use extreme caution when using this service until they replace the office staff and whatever you do don't give them your credit card information! Sad, if not for the horrible billing practices they would have gotten five stars. read more

TL;DR: I live in Washington, DC -- PLEASE SAVE YOURSELF AND DONT DO BUSINESS WITH THIS COMPANY. Affordable Pest is a HORRIBLE COMPANY! I am not a person who leaves reviews, but I felt highly led to write this one. I'm a 24-year old responsible renter in Washington, DC who lives in a two-story town home. Affordable Pest is a HORRIBLE COMPANY. The technicians are great people, but the management is an absolute headache and sketchy. I had a mouse issue which was promptly solved when LL plugged entry holes. A fast-talking initial inspector came to the house and sweet-talked me into paying $375 for protection of the home and check-up visits. This part was perfectly reasonable. What he did NOT explain is that I had signed a year-long minimum contract (with a $250 early termination fee). So, I was locked in to paying $150 quarterly for technician to show up RANDOMLY WITHOUT SCHEDULED APPOINTMENT. All of my scheduled appointments with this company were cancelled and rescheduled and then those times were not kept. Mind you, the technicians are great -- this is the management's fault. Regarding management, they are in a ""back-office" and are not available for calling. You will receive a front-desk person with no ability to do anything -- they will simply note your call to their supervisor. This resulted in three mice being left in a trap for a 1 week+ -- they smell was horrid and moved outside. I had to dispose of it myself as the appointment for removing them was cancelled and never rescheduled. The initial inspections covered by the $375 were never held and received no apology or acknowledgment from management. This company is an absolute sham. They do not keep files just iPhone pictures of paper. DO NOT SIGN ANYTHING FROM THEM WITHOUT IT BEING FULLY EXPLAINED AND REVIEWED. So my total cost for catching 4 mice totaled $375 + $150 + $250 early termination fee. That's $775. The initial inspector knew that the issue didn't require this level of contract -- but definitely got the commission. Read the other reviews from people and save yourself the absolute headache and border-line scam. read more

I hired affordable pest in February 2023 to remove a squirrel from my townhome attic. The inspector who came out was wonderful and gave me reassurance that they would take care of it. They sent their carpenter out to install a one-way door, and then took it down after a week and patched everything. The squirrel came back 2 weeks later, this time in the soffit. They came back and supposedly sealed the soffit. Not even a week after that, the squirrel was back in my attic digging holes in my ceiling. I called them once again to come back and handle it, and they never called me back. Every time I call to check in, I have to tell them whole situation from the start all over again and then they say they will call me back. I had another company come out today and it turns out the squirrel was never entering my attic through my house, it's entering through my neighbor's house and coming into mine from inside. The areas affordable pest treated showed no signs of a squirrel trying to get in. I feel like I've wasted $1,300 on a company who just completely ripped me off. read more

Technician provided prompt, professional, courteous, and excellent service!! They resolved our problem with house ants after our previous exterminator provider failed (after a months of repeated service visits) read more

I agree with all the negative comments about scheduling with this company. On multiple occasions they failed to show up at all. I was given a window for insulation installation on a morning between 8-11. I called a little before 9 and was told they would be here at 9:30. They didn't show until almost noon, and apparently the office knew they would be late, but had someone tell me 9:30 anyway. It's been almost two weeks that I've been waiting to speak to a manger about this. I call repeatedly, but no one ever seems to be in the office. Brett gave me his card and said to call anytime. I've called and texted him multiple times, but never receive a response. I wanted to go with a local company, but now I regret picking this company. Fairfax Station, VA read more