Still using Holiday at a new location and they still do a great job, 9 years later. They are…read moreprompt, thorough, and their teammates are always knowledgeable and happy to help. Haven't had any issues, and I don't see it changing. Outstanding pest control.

Switched over to this company after having one too many miserable experiences with a previous…read morecompany. What a difference! They do what they say they are going to do when they say they are going to do it, they have a great customer portal, they send receipts, and ask for feedback. I'm impressed with their responsiveness, the effectiveness of treatment, and the employees' work ethic. You can sign up for as little or as much as you need, no heavy sales gimmicks. I believe the fact that they are owner managed and not a national chain has a lot to do with it.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

We've had John come by a few times and he's always polite, punctual, and thorough. I would highly…read morerecommend choosing this family run business! He successfully got rid of the ants that were coming into our kitchen and he even helped move some mulch that was covering our vents out front (unprompted).

jacob the master trapper is great and the company is well organized and very knowledgeableread more

I was not satisfied with my experience. The price felt very high for the service provided. I…read morereceived an invoice for a Wood Destroying Insect Report totaling $79.50, and I believe the communication and handling of the invoice was not professional.

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

Update to prior review: STILL w communication issues. We never had rats in our restaurant. I…read moreclarified this with them. They are horrific with communication. The owner has a big ego. I only mentioned that it was pricey compared to our prior pest control. I never said we wouldn't move forward- in fact I told him to start service. We now work with another premium pest control company- HIGHLAND ECO PEST CONTROL. They have been amazing, responsive, professional and took care of our issues quickly and we use them for ongoing pest control. The onboarding process with Highland was incredibly easy and fast.

Reputable, reliable and works on getting your issue resolved in a timely manner. This company…read morefocusing on customer relationships and transparency. Arriving one time is something that makes Elite Ops stand out from others. 100% recommend this company for pest related issues.

This is an excellent company to do business with. Very professional, very knowledgeable, very…read morehelpful. And the response time was terrific! I recommend these folks.

They are thorough, an expert, and have great customer service! We have signed up to be regular…read morecustomers!

Jerry from Veteran Pest & Wildlife did an excellent job removing an active wasp nest for me…read moreyesterday. He arrived when expected, completed the job very quickly and thoroughly, and the company was significantly more reasonable/affordable than several other estimates I had received. I appreciate both Jerry's and the office team's courteous demeanor and knowledge, and most importantly them resolving my issue so quickly. I can now go onto my back deck without being worried about getting stung. First time customer; but will definitely be using them again as needed!

I can never say enough good things about Veteran Pest! The office staff are responsive, friendly,…read moreand helpful, and I love my techs, Jerry and Justin, who have been servicing my house for years. Both techs are efficient, thorough, and friendly, and I look forward to seeing whichever one of them is spraying my house that month. How many people can say they look forward to greeting their pest control tech every month?

Good service, but wish more clear info was provided online. Very thorough and excellent quality of…read morework.

Sundar was a great help! First, he was very friendly over the phone-call quote I requested - as it…read moreturns out, he is not able to assist with my particular issue due to the height of my property and the area of concern. However, Sundar was able to provide very helpful information regarding my pests as well as information to consider asking a company for in the event they are able to assist. Although I did not receive direct assistance from Pest Chase Termiate and Pest Control, I was happy with the customer service provided over the phone.

Justin helped clear out wasps from outside my house. Sprayed one day. Then filled up the hole 2…read moredays later. Highly recommend.

I was very happy with the work performed by Justin and Philip. About a week previously, my…read moredaughter noted "a lot of bees" in the attic playroom. The bees were coming in through a hole in the drywall. There were hundreds of bees throughout the room. My first thought was holy s&$! Alpha pest management was recommended by one of my neighbors. Justin called me back on the day when I put in a service request via their website. While I had to wait a bit that day to get a response (this is not a big firm with lots of sales agents and so forth), I spoke with Justin (an exterminator) himself. I didn't have to waste my time speaking to some sales agent. Just asked me to send some pictures of the bees. He immediately told me they were not carpenter bees, which do not sting, but hornets which do! He came the next day to take a look around and recommended taping up the hole in the drywall. This solved the immediate problem of hundreds of bees getting into the attic. Despite Monday being a holiday, he said he was available. He came with his associate, Phillip, who does the drywall repair. Overall, a very professional and positive experience. I am very happy that these @&$!ing hornets are dead.