All those jokes about "used car salesman" ... I would've been a nervous wreck :-( I'm selling my beloved 1991 BMW325i through Conti, & super impressed with their thorough, careful, considered approach, thoughtful questions, e.g. are you sure you want to sell and won't change your mind, etc. (especially after finding out that I'm the original owner of 32 + years). I couldn't believe my husband never wrote a review for these guys! My husband, Alok, and I have been dealing with them for 10 + years, Alok who's clinically certifiably OBSESSED with cars (dreams about them more than he fantasizes about me, lol), he swears by Enrique and Franco--these guys have shepherded his car mania, e.g. Audi RS 2008, Porsche Panamera 2013 GTS, Mercedes S Class 20. Enrique & Franco the real deal: passionate & caring about their craft, brimming with knowledge & factoids, a verve, spirit matching my husband's obsession. When my husband told me that the only people he trusts with my Beemer baby, are these guys, I was sold. I'm gonna take photos of their showroom next time I go because it's a museum for a car enthusiast, a beautiful warehouse rejoiced with exotic cars, a snazzy lounge area, pool table, a dude's paradise--gender bias aside :-). They're scrupulous, full of integrity about every single thing they do, e.g. they found an issue ... a malfunction on instrument cluster, & let us know immediately, which we decided was gonna take too much energy, & they were on the ball: same day, arranged for one of their contacts/automotive technicians to fix it, within days, boom, it's back on the market for sale. "On the market," they are so damn dope, WORLDWIDE market. Yup. I didn't even know they could do that! Who knew you could ship a car worldwide? If a buyer sees it on their international listing, and is willing to pay for it, they'll ship it insured. I can't even describe how it gives me a jolt, a huge bit of hope, joy to know that my Beemer baby might get an owner who truly wants it enough to pay for shipping. They also arrange for local folks to test drive it, which I just learned people are doing, and I'm so freakin possessive of my car, I'm kinda like, "just buy it already," and don't hurt its feelings by testing it! Weird, I know. They give all the time and space to listen attentively to what my husband and I wanted, our price expectations, selling time frame, how patient we were willing to be. They're transparent, clear, honest about mechanical issues, repair history, etc. I'm amazed at the detail with which they listen, e.g. emotional attachment, & "What's motivating you to sell/buy this car?" wanting to understand ins & outs, cater to our specific practical needs, e.g. I'm in no hurry and want to get top dollar for my car, especially because I already got my Mini Cooper, so I gave them carte blanche. Their attention to detail, literally "detailing" my 32 + year car: cleaned, spiffed up inside and out, the tires & wheels, interior shampooing/vacuuming, they buffed out a little teeny cosmetic dent--now it looks better than in years. I was teary-eyed how they photographed & advertised it. I'm blown away by their dedication & wholehearted commitment. It's a rare, beautiful thing when people take such care & love to what they do. They do not phone it in, stamp a timecard, watch the clock ... no, nope, and no. These guys love what they do and boy does it damn well show. I don't have kids, my Beemer has been sort of a proxy and I can't imagine having left my baby to anyone but these guy--trust is all. I need clean, clear, timely communique, it's a peeve of mine, drives me batshit crazy when people can't convey things in understandable terms. I love their communiqué is spot on, e.g. when my BMW was fixed, they texted status/update ASAP (on Sat.)! They never assume and ask us, then proceed. Even if it was a long drive, we'd use their services, because we've been burned with big ticket buys before with big betrayal. All our dealings with Conti have inspired confidence, we're forever loyal. Another bonus for us, rare in automative business, is we look forward to seeing them, they have a warm, welcoming vibe, almost familial. They're not just out to make a buck, and have a generous spirit which comes through, e.g. we call picking their brain for opinions, expertise ... when not ready to buy! Future planning about what/when to buy, & Enrique/Franco will guide no pressure/expectations. These dudes: service behind the goods :-) YAAAAS! read more