The whole truth: I hate buying cars (especially used) and I kinda hate used-car salesmen. I shared…read morea house with one for six months and I genuinely think he was a sociopath: it's left a (psycological) scar. So I approach every interaction with his kind with extreme suspicion. That's how I felt driving up to SF to view a Nissan Leaf we liked the look of on their website. Green Light could not have been more of a breath of fresh air. We looked around the cars in the lot entirely unhassled by the sales team. No smell of sleaze as the sharks circle their prey. We had to go into the office to ask for the keys to looks inside the one we like, even then we were left completely alone to - y'know - make our own d*mn minds up. We took the car for a test drive ENTIRELY ON OUR OWN, no blather, no constant triangulation to find our pressure-points, weak-spots. We ended up waiting in their office for while (our fault, not theirs!) and we had nothing but a pleasant conversation with their sales guy about health insurance and weather and stuff. So we bought the car for a perfectly reasonable price. And it's been great. We were never treated with anything but total respect and courtesy. I can't say how utterly different this experience was to what I expected and it's like entering the garden of eden of car sales. It should always have been like this. You guys rock, hard.

I purchased a vehicle from Green Light Auto Wholesale in Daly City and financed a little over…read more$41,000. My problem is not with the car. My problem is with the financing experience. I have excellent established credit and a long history of successfully financing vehicles. I had just paid off a Tesla loan that was at approximately 6.5%. I was also prequalified with Chase and Capital One before purchasing this vehicle. Since this purchase, I have been prequalified with Ally around 6.5%, and PenFed has prequalified me around 6.5%. When I arrived at Green Light, I was told they worked with Capital One. The financing I ultimately left with through Capital One was 9.99% for 60 months. That immediately bothered me because I specifically questioned the financing and was told, in substance, that they don't mark things up. I contacted Capital One afterward and specifically asked what rate Capital One originally approved before any dealer participation or markup. They would not disclose a buy rate to me and would only tell me that my signed contract says 9.99%. I am NOT claiming that I know what Capital One's original buy rate was because neither Capital One nor the dealership has provided that information to me. What I can say is that I find a 9.99% rate extremely difficult to understand considering my credit and the approximately 6.5% financing available to me elsewhere. I was unhappy enough with the financing that within FIVE DAYS I paid the $41,000+ Capital One balance down to approximately $900. I am leaving that small balance temporarily so my regular lender can refinance it at approximately 6.5%, pay Capital One directly, and handle the lien/title lender-to-lender. So instead of carrying their 9.99% loan for 60 months, essentially the entire principal was gone within five days. For perspective, even Capital One currently advertises 60-month used-auto rates as low as approximately 6.5% for borrowers with excellent credit characteristics. Obviously advertised rates don't guarantee anyone a particular approval, but combined with the other financing offers available to me, it makes my 9.99% contract even more frustrating. If Green Light wants to respond publicly, I would welcome one simple answer: What was Capital One's original lender-approved buy rate on my transaction, and did Green Light receive any dealer reserve or rate participation on my 9.99% contract? I would be happy to update this review if they provide a straightforward answer. I like the vehicle. I did not like the financing experience at all. Anyone with strong credit buying here should consider arriving with their credit-union financing completely finalized and should compare the dealer-arranged APR carefully before signing.

My husband and I were in the market for a specific EV. We had visited a few local dealers to us and…read moretest drove some cars but ultimately needed to drive to Century Auto in Daly City from Sacramento the find the one he wanted. From the beginning, the staff were friendly and kind. It's important to note because this is a small lot, you need an appointment ahead of time. Anywho, we were able to look at the two cars we wanted to see, test drove on and fell in love. The process was simple and easy. Clear communication from the jump with the OTD price, no pressure to purchase add ons and great deals. What more can you ask for? If you're in the market for an EV at a good price, check out these guys! Thanks century auto!

My wife and I came in at 3:30 and left with a new car at 4:30--ezpz. There were absolutely no…read moresleazy tactics. The whole process was ultra straightforward, friendly, and super chill. I've been buying cars for over 35 years, and this is one of the best experiences bar none. Highly recommend Century Auto in Daly City!

Sold off my Audi A3 e-tron and received excellent customer service from Jian yesterday (6/21/2026 @…read more~1:30pm). He made the process quick and easy, and he was very professional and personable the entire time. Hire more like Jian. Also, I didn't get his name, but the person who checked us in was also very friendly!

This was my first experience with CarMax, and unfortunately, it was very disappointing. I never…read morefelt welcomed or personally assisted. The process felt like a factory conveyor belt, with employees talking and joking among themselves while I waited without clear explanations or updates. My online offer was reduced by more than $3,000 after the inspection. I understand that an online offer can change, but the only explanation I received was that the evaluator "felt something." No specific evidence or detailed evaluation report was provided. When I asked for clarification, I was told rather harshly, "We don't do that, and if you don't like it, you are free to leave." That response felt rude and unnecessarily hostile. The paperwork took more than an hour, the process was never clearly explained, and I had to ask multiple times whether my documents were ready. Better communication, transparency, and basic professional courtesy would have made a significant difference. Based on this experience, I would be hesitant to use CarMax again.

Ali was super helpful throughout the whole process and made buying a car way less stressful than I…read moreexpected. He worked really hard to help me get a great deal on an almost new Hyundai in excellent condition with low mileage and a really good interest rate. I truly appreciated how patient, transparent, and accommodating he was every step of the way. I would definitely recommend EZ Auto Sales to anyone looking for a reliable vehicle, and if I ever need another car in the future, I would absolutely go through Ali again. Thank you so much!

This dealership is a small, family-owned business ran by a lovely husband and wife duo. Alongside…read moremy sales advisor Wais, they made my first time buying a car incredibly easy and stress-free. Wais showed me the Tesla Model 3 that I would end up buying, and he gave me a test-drive and showing that was friendly and zero-pressure. He also helped take the car to a nearby mechanic for a pre-purchase inspection (which came out with no issues found). He was also incredibly gracious with explaining my purchasing options and super patient when I was going back and forth on whether to pay cash or finance. I saw some other reviews accusing this dealership of tacking on hidden fees on top of the listed purchase price. This is not true. I bought the Tesla for their listed sticker price and the legally required sales tax and DMV fees, no other hidden fees came up when I was purchasing. They are also an authorized dealer for the Clean Cars for All and the SJCE rebates, which they applied on the spot to save me more than $12,000. Ali and Mary helped close out the purchase with me, and they are so warm, friendly, and funny! You can tell they are genuinely looking out for you. They even stored the car for me for almost 2 weeks after I bought it since I was going on vacation the next day. They gave it to me on a full-charge, and none of the issues/delays with transferring it on the Tesla app that I've heard other dealers have. I'm incredibly happy with my experience here and would recommend this dealership to anyone! Thank you Ali, Mary, and Wais for the great experience!

Had a great experience buying my Range Rover here. The entire process was smooth, straightforward,…read moreand way easier than the typical dealership experience. They helped me find exactly what I was looking for, were transparent throughout the whole process, and made sure everything was taken care of from start to finish. No unnecessary back and forth or pressure--just good service and people who actually care about getting you into the right car. Really happy with the Range Rover and the overall experience. Would definitely come back for my next car and recommend them to anyone looking for a quality vehicle.

I had them install all four tires mount and balance…read more All four valve stems are leaking and they did not balance any of the Wheels. All they did was mount the TPMS sensor and the tires and put them straight onto the truck. Provided are the pictures that I took of the leak and the wheels showing no wheel weights at all. Now I have to redo them and buy all new four valvestems and spend double the money to get them rebalanced and mounted again.

My husband and I flew to the Bay Area to see about a car he wanted, and Mike and his assistant were…read morevery friendly and sweet. It took a couple of hours for the paperwork, and we were on our way back home. Thank you, Mike, for everything! If you're looking for an affordable car, Mike is your guy!

Extremely rude, unprofessional, and dishonest. Lied to me about more than one thing. Raised his…read morevoice and hurled insults on top of being dishonest.

Let me tell you how much I absolutely LOVE this place…read more From the quality of the cars to the customer service to the ACTUAL PERSON RUNNING THE PLACE - I have just recently purchased my second car through Wassim, and he made both experiences as easy as possible. All of the cars on his lot were beautiful and in great condition, so I can promise you that ANY time you decide to look around for cars, this HAS to be your first spot. With my most recent purchase, he was so very nice and welcoming in helping me figure out what car might be a better fit for me. I literally went around and tried to sit in every car on the lot. The best part, however, was when I really could not stay away from this ONE specific vehicle. Wassim offered to let me test drive it and see how the car would feel, and it just made me that much more excited for it. Once I had finally made the decision for a car, it just all fell into place because of how easy it is to speak to him. He was able to answer all my questions and concerns to the best of his knowledge. When he presented the information on the car, I appreciated his transparency when it came down to the carfax, the value of the car, and the pricing. He was just ready to help and prioritize me and my family's needs for this car. For anyone or everyone that reads this, i hope your experience is just as great as mine - they will take all the stress and worries you may have about making a decision. My overall experience was a 10/10, and I am beyond grateful. So thank you again, SF Bay Motors! See ya next time!

The number one thing they preach is that they finance everyone. Everyone gets approved. My brother…read morein law was sold a car and he has no license, ID, or insurance, but I was denied due to bad credit. Funny right. So be warned. Not everyone gets approved.

Truly great customer service by the service/parts team at Daly City Mitsubishi...I was up in NorCal…read moreand my key fob battery was low & so I was worried that I might be locked out of my car...drove to the closet Mitsubishi dealer (Daly City) and George & Georgi & the rest of the team took care of it right away...friendly & knowledgeable...love my Mitsubishi Outlander PHEV...with almost 95K miles it's been bulletproof...Japan built quality & engineering...

Justin in parts set me up with a catalytic converter for my old Mitsu. Was able to get it ordered…read morefrom Japan, too, as the part was on backorder. Always polite and clear communication. The part arrived when I was on my honeymoon but Justin held the part for me for two weeks. Too bad they wouldn't ship to my home but picking up was easy enough.

Lawrence is an absolute standout! He is hardworking, personable, knowledgeable, and genuinely…read morecommitted to making the car-buying experience as smooth and enjoyable as possible. From the very beginning, Lawrence was incredibly kind and patient with all of our questions. He took the time to understand exactly what we were looking for in our RAV4 and went above and beyond to find us the color and specifications that made the most sense for us. We even drove about 40 minutes specifically to meet with him, and he immediately showed us why that decision was worth it. He was enthusiastic, professional, and clearly knew his stuff. What impressed us most was that Lawrence never pressured us or tried to sell us anything we didn't want or need. He listened, respected our preferences, and made us feel like we were working with someone who genuinely cared about finding the right vehicle for us. He has a natural ability to work with all different types of people, and you can tell he brings a lot of experience and genuine care to what he does. Even on the day of pickup, Lawrence was incredibly patient and understanding when we arrived about 30 minutes late. He continued to make the process feel easy and welcoming from start to finish. I cannot recommend Lawrence enough! If you're looking for someone who is knowledgeable, honest, patient, and truly cares about his customers, (ask for Lawrence). We're so grateful we had the opportunity to work with him and hope many others get the chance to experience the same exceptional service we did! We are happy with our purchase and can't wait for our lifelong roadtrips in it! THANK YOU Lawrence!

I am getting a Toyota 4-Runner, and my local dealer had a hold up, the problem is that I already…read moresold my car. Looking online I saw that City Toyota had the exact car I wanted so I emailed them, finally someone got back to me and all they said is "Good news, It's still available", I spent 20 years in the auto industry and expected someone to reach out and try to sell me a car, I had to call to initiate contact with the salesperson. He said "I think it's still available?" I said, YOU THINK? I explained that I just sold my car and won't get the check until they send the payoff to the credit union and get the title released (standard procedure), I have all the docs showing this. I can write a partial hold check and put the rest on credit card, and cash. The remainder I was going to finance, which I would have gladly done an online credit application and even a deposit if necessary. The salesperson was over his head and said he had to talk to the manager (he should have just gave the manager the phone), the salesperson said we can only do $3000 on a credit card and hold a check for 5 days (it will take 7 to 10 days). I said I am going to finance the rest (I have A+ credit)... The salesperson was quiet, I said OK, I guess that's it, he said thanks for calling. I wasn't calling for the hell of it, I was trying to buy a car, willing to do an online application, whatever they needed, man oh man! I was willing to Uber from San Jose in the morning and buy the car (because this was early evening at this point), I guess business is so good it either falls in their lap or they just don't care. The car is OVER $60,000 +fees!!!!!!!! No one tried to assist me, no one tried to earn my business, they couldn't be bothered. I sincerely need to get a car and obviously they didn't need to sell one. The salesperson sounded new, the manager who sincerely should be in charge obviously didn't want to be bothered. Any decent manager would have taken control to assit the salesperson and the customer. 1 star is 1 star to many! I'd actually like to thank them, a Toyota dealer in San Jose, got one in last night and I bought it. I used City Toyota's price for an even better deal! lol (see attached pic).