Great Customer Service, Great follow up text messages on the status of the service rendered by Kyle! Highly recommend having your Ford vehicle serviced at Serramonte Ford . First time customer, highly impressed , they even detailed my Ford Explorer Limited, brought in for a recall, car runs even better now after the rear suspension toe links were replaced! I am a District Service Manager for a high end copier manufacturer, I know what a good to great service department looks like. Kyle thanks for the great customer service experience! read more

These guys are a fraud, do not buy the extended warranty from them. They sold me a car with multiple issues including a battery that died the same night I took the car home. I spent over 1000 dollar replacing the tires, and chevrolet dealership charged me 700 dollars for a battery change, what a rip off. Stay away from this terrible dealership yall. Their general manager matt is the one who facilitated all this!!!! yall ripped me off on the car price then warranty then the vehicle quality. a big finger to you matt. read more

This review is primarily of the Service Department. Really a poor experience dealing with these folks. First, I'm not sure why it should take 7-10 days to diagnose a transmission problem. But if it does, they could at least give you a "heads up" about that when you make the appointment so that you don't waste everyone's time. Can people really leave a vehicle with them for two weeks just to get a diagnosis? I'm not even sure why they have appointments at all. Why not just say leave it with us and we'll get back to you in a few weeks once we've checked it out? Because that's a more honest take. Or, better yet, use the appointment time to actually work on the vehicle in question instead of just as a drop off time. They're so busy they can't diagnose a transmission problem in less than a day or two but they have plenty of appointments available? Makes no sense at all. It seems the whole thing is set up for their convenience, and the customer is an afterthought-if they even consider the customer experience at all which it doesn't seem like they do. Adding insult to injury, the Sales Dept is texting me all day after not dropping it at Service. They're encouraging a trade in when I haven't yet been able to have my transmission issued looked at and am not too happy with the Service Department. Is the left hand not talking to the right? Does anyone at the Service Dept care enough to dig into this to find out what's going on? Apparently not. I'll take my business elsewhere. My experience with Serramonte Ford Service is bad enough that I wouldn't buy another vehicle there. read more

Not gonna lie, JOHN the mechanic is clutch. Took care of my car like it was his own. No BS, just quality work. Definitely coming back

There service department, is really just a renamed sales department. They are happy to sell you "services" your vehicle doesn't need while ignoring things your vehicle may actually need. They'd rather let your vehicle wear out so the can replace more, heck, why not replace the whole thing! At my 30K service, I requested a cabin filter change. Upon returning home, I inspected the filter myself only to find the old and (very dirty) filter still installed. At my 60K service, they replaced my wiper blades with the wrong ones (they prevented the fluid from hitting the windscreen), and they had no interest in helping me solve the problem when I returned to address the problem. I asked if they were factory OEM blades and they said they were. I replaced the blades myself and went back 20 mins later to return the blades that had sold me. Upon this second visit, not only were they extremely rude, they certainly didn't offer any help, the service advisor KYLE, with all of his attitude, discovered the blades that had been installed were actually not OEM. ENEN THOUGH I HAD ASKED THIS QUESTION ON MY FIRST VISIT AND HE SAID, YEP, THOSE ARE OEM. So after all that, the dealership made a mistake, was rude and unwilling to help me solve the problem, and as a final move of ignorance, they wrote on my return paper work "Customer returned blades because he didn't like them" What a piece of s*it department that is using their recording process against customers in a very dishonest way. I'm sure they're great wile your vehicle is under warranty with zero problems. Otherwise, I'd avoid at all costs. If they can't take care of the easy and obvious things honestly, how on earth are they doing on the parts you can't see... read more

Serramonte Ford - "replaced cabin filter" - Car Dealers Near Me - Colma, California

HORRIBLE STEALERSHIP ! DO NOT BUY HERE. all those promises about how they did 180 points inspection and the vehicle is certified and etc. Sold me a truck with tire alignment issues, battery issues, broken taillight and tires that are so worn out they are below the legal limit. Also, do not buy the extended warranty from them! It is a Scam scam scam !!!!! Paid 3k for some extended warranty that only covers mechanical issues and with 100 dollar deductible at a different dealership. General manager Matt is a scammer and the bald guy named Jose is also a liar and scammer! Stay away. read more

I recently purchased a car from Serramonte Ford in Daly City, and while the sales experience was pleasant, the aftercare has been frustrating. Before the purchase, I was met with great communication and attentiveness from the team. However, as soon as I left the lot, it became very challenging to get in touch with anyone (willing to finish a conversation) for support. Unfortunately, my vehicle had an issue with a broken rim right after I bought it, and getting the dealership to take responsibility and cover the costs has been a nightmare. Despite repeated attempts, it feels like they're only willing to do the bare minimum to help resolve the issue. I would have loved to give a higher rating, as the team was wonderful upfront, but the post-purchase experience has been disappointing. Be mindful of potential aftercare challenges if you're considering purchasing here. I have included a photo of the inside of my rear passenger rim. I was assured that everything was thoroughly checked by their in-house mechanics, only to discover that I had a cracked rim. They're only willing to cover a portion of the replacement cost. I keep getting left with open-ended conversations from the salesperson who sold me the vehicle read more

Serramonte Ford - Car Dealers Near Me - Colma, California

Serramonte ford for all of your used car needs!! Best pricing on all of NORCAL Make sure to ask for Jason B, he will get you taken care of read more

I had an excellent experience at Serramonte Ford! Dwyer helped me pick out the car of my dreams. Very kind, patient, and respectful. Highly recommend!! Ask for Dwyer! You won't regret it! read more

Diego, Jhay, and Jason were all amazing! It was a wonderful sales process from start to finish and I couldn't be happier with my new car. I waited 20 years before making this big decision and am so happy I was lucky enough to purchase a car from Ford Serramonte. I love my new Bronco. Thank you! read more

I was impressed by their complimentary car delivery service when we dropped our car off for a repair. I am deducting one star because they do annoyingly charge $300 for very minor things that a mechanic/body shop would do for free (ie mounting a front license plate or opening up the door panel to retrieve a dropped item, etc). Although that's a dealership thing and not Serramonte Ford specific. All in all, we will be back for fixes especially under warranty. read more

I went to this business after I went on True car to sell my Ford Ranger truck. My quote was for 7,800 and afterwards I was contacted by Sarramonte ford. They said they wanted to buy my truck. When I asked them about the process and the quote they told me they will honor the quote with some possible negotiation once they see the vehicle. That's to be expected. What I did not appreciate is when I arrived on time for my scheduled appointment I was made to wait for over a half hour to speak with a sales representative. After I waited even longer while they drove the truck and told me how great it was I was then given a price of 3000. They told me the value is about 7000 if I sold it myself. I explained to them that I was very unhappy that they were untruthful on the phone and I did not appreciate them wasting my time. They said they were sorry. I'm sorry but that is poor business practice and I let them know how I felt about my time being wasted. Later that day I received a quote for my truck by Car Max for 6200. I went to car max and within 30 min my truck was sold for the quoted price. That's good business practice. read more

Guess I dodged a bullet after seeing these reviews. Made an appointment to test drive one of their cars over the weekend. Before the appointment i was called and/or texted 2-3 times to confirm the appointment, including the night before only to wake up the next morning to be told the car I was to test drive had already been sold. They didnt know that the night before when they called? Time wasters. read more

From the moment i stepped foot just to look around in the dealership we were treated with a wonderful experience thanks to Jabari, Alejandro, and Cohen. I had gone back a couple of times to check out the car and ended up doing business with them because of the wonderful customer service the team provided. They went above and beyond as to even fixing my headlight and answering all of my questions. I would definitely do business with them again. Thank you for the wonderful experience serramonte ford and getting me into my dream car! read more

Serramonte Ford - Car Dealers Near Me - Colma, California

Nothing is called personal treatment at the dealership. I thought I can trust those guys at Serramonte Ford. I bought a 2019 Ford F150 I just test drove it. I did not even bargain on the price. I did not even do an inspection on the exterior. They never told me the truck comes with only one key and they never told me the truck comes with a broken right tail light. I have reached to the salesman many times he kept saying I'll get back to you. He will talk to his manager and get back to me. Last time was October 31 and nothing happened after that I gave up so I decided to leave a review and contact my lawyer read more

Serramonte Ford - Broken tail light and text messages with the salesman - Car Dealers Near Me - Colma, California

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This is our second Mach-e car this year, and once again the experience was absolutely exceptional, great communication, fair pricing, and a level of care that's hard to find elsewhere. Thank you Seth for making the process easy and enjoyable. We'll continue coming back and recommending you to friends and family! read more

Excellent services, the staff is great. Hamza, Jhay, Adrian,, Germany are perfect. All exceed my expectations

Wife and I went into Serramonte Ford looking at Mach-E's to see which seats will work for her. Even though they were closing soon, Kenape helped us out and we outlined what we were looking for. We were looking at used GT or a new premium. Unfortunately after sitting in the GT seats they did not have adjustable headrest and were uncomfortable for my wife. Kenape was great and offered to let us test drive a premium in the eruption green that we were interested in if leasing. Thank you Kenape for staying late and helping us out at the very end of the day! read more

Nice customer service by the staff. I brought my car to run the computer codes for a dashboard alert and have that fixed then added on 2 extra maintenance services totaling over $1200. The work seems fine so far. But they charge a 3% fee to pay with CC so I paid $42.96 to use my CC. I don't hesitate to pay CC fees for a small mom and pop business for dinner, gift shop , bakery etc. but for a service bill at a car dealership , being charged 3% to use a universal form of payment bothers me . If it matters to you , be aware . read more

Do not go here! Felt disrespected as they completely lowballed me and definitely because i'm a young girl. Felt shady and the older workers in there were condescending. Offered me 8k for my truck. I went home and told my family and everyone laughed at how horrible the offer was. So BAD do not go here, joke of a car dealership. read more

No means NO! When I say I hadn't even parked before being harassed by "salesman" Terrik, I mean I was still pulling into a parking spot with my window down when he started talking. I quipped it must be a slow day if you're meeting people in the parking lot, he said they were busy but it's their SOP... bull. Anyway, I said I was just there to test drive a vehicle. He asked for my name and cell number 3 separate times, while trying to get me into the showroom to "view inventory on his computer to pick the best vehicle for me" when I literally knew exactly what I was there for. I said no to every cell# attempt before finally having to say "I'm in sales" which he responds "so you understand" and I have to retort "so you should understand that NO means NO and when to back off!" Couple mins goes by, he tried once again... so I gave him a fax number. His insistent behavior led me to leave, abandoning my test drive. Not only did it cost you that sale, I was in the market for 2 vehicles. Well done. read more

I visited Serramonte Ford because a close friend had purchased his Mach-E from them and recommended the dealership. Unfortunately, my own experience was extremely frustrating and disappointing. On 9/16/25 (evening), I first met Sean, who was very professional and gave me a deal that seemed fair. I left to think it over and work my numbers, but by the time I came back, I was told that car had already been sold. On my second visit (9/20/25 evening), I spoke with Alex and Jhay about a Select variant. They assured me they'd update me on pricing. The next morning I received a message, and after confirming, I went back in person to finalize (meet with oday). That's when I noticed the MSRP on the car was not the same as the quotation I was given. When I pointed this out, they brushed it off, saying it was post tariff and also mentioned the rate on car and paper wasn't a big difference. We pushed forward and got to what I thought was a final agreement--only for the manager (cooper) to suddenly say there was a "miscommunication" and that the deal was of higher cost than originally promised, i felt like i was talking for nothing. I agree deals change based on the inventory but this felt very irrational suddenly. I was so excited to strike a deal. Across these visits, I kept being told that deals had changed: prices went up because cars were sold, or that earlier quotes were "before tariff" and no longer valid. I even noticed the available car's sticker price didn't match the numbers they were quoting me. Every time I thought I was moving forward, another obstacle or excuse appeared--either the car was suddenly sold, or they had to "trade with another dealer," or the numbers I had been given weren't accurate after all. In total, I spent over 4 hours across 3 visits, asking ahead of time if the car was available and if we could work numbers, only to face broken promises and shifting stories when I arrived. The first manager, Sean, left me with a great impression, but my later experiences with Alex, Jhay, and the management team completely let me down. I was almost ready to sign when we got a price worked towards us, once again, I was told "sorry, that's not the deal." This level of disorganization, miscommunication, and misleading practices is unacceptable. Overall: Too many false promises, inconsistent information, and wasted time. While I trusted this dealership based on my friend's positive experience, my own visits left me feeling misled and extremely disappointed. read more

Called "matt stone" (doubt that guy even exists) and they denied selling me a car with a cracked engine block and then gaslit me trying to say the car was most likely damaged within the 2 years I owned it. Basically told me that there wasnt anything he was willing to do and that it was my fault. sad. read more

Brought my truck in for service and that went fine. The problem is that I had broken my rear tail light and needed that replaced. They quoted me $2200 to replace it. They told me the part itself was $1600.00. I found it at another dealership for less than $900 and my boyfriend took off the old one and put the new one on in 8 minutes. Not trustworthy. AND I paid for the 30000 mile tune up and I can hear a noise underneath. read more

Serramonte Ford - Rear tail light replaced in 8 minutes. - Car Dealers Near Me - Colma, California

We purchased a used vehicle from them. While the initial experience was good when we arrived there were some closing concerns. The salesman was friendly and answered all my girlfriends question effectively as well as the finance person. However upon inspecting the vehicle after they washed and got it ready for us we noticed a dent in the read bumper that was clearly a dent and not a scratch. We had brought up that if we would have know about the dent we would have negotiated a better price . The CARFAX clearly stated no damage and no accidents, and the salesperson even pointed to that during the sit down. At this point they were were pushing what a great deal the purchase price was, however, that is not the point. "No accidents and no damage," as indicated by Serramonte Ford and Carfax. He told us he needed to discuss with Service Manager and he would get back to us on that Monday. We are still waiting for that reply. We even texted and still no follow up. Even if there was no damage to the vehicle, a good dealer would have followed up just to see how things were with the car. I have purchased vehicles from many dealers in the past and mostly everyone has followed up within a few days to ask how things are. Due to lack of response about the dent and just simple follow up, is the reason for the "Average" review. Might even go lower based on my purchasing history from dealers all over the state. read more

Serramonte Ford - Car Dealers Near Me - Colma, California

From the very beginning of my Ford experience to date has been incredible. From the process of my first car lease with an EV to my most recent service experience on that same car - it has been top notch customer service. My recent service experience was with Richard - and he handled the whole service with absolute professionalism and kindness. It's moments like this that create loyalty - and I truly feel in good hands at Serramonte Ford. I can't say enough good things and 10/10 recommend! If you need to book a service appointment, ask for Richard! He will take great care of you and your vehicle. read more

Ford at Serramonte is a SCAM, WATCH OUT. I purchased a Ford from them that has experienced a multitude of issues. It was supposedly brand new. Not even a year of driving it and my car started breaking down. Bringing it up to them or the mechanics is no use. They do not help fix your issues or provide any sort of compensation. Instead they charge you insane bills with a brand new issue each time. Any other local shop would provide the same with a price half off. They just charge you for no reason or for problems that weren't created by you. Scheduling appointments is impossible and they waste your time upon arrival. My experience from the seller to the repair people was unfortunate. Specifically, named Mo, who had ridiculous customer service, and unprofessionalism. I don't understand how Ford manufacturing can put trust into a dealership like Serramonte Ford. To protect your peace and labor, do not purchase or trust Serramonte Ford. read more

I have taken my car here for repairs a few times. They are professional about their work but a little bit expensive.

I saw a truck online and went to check it out. It turned out the truck was nice and very clean and very accurately represented on the dealer's website. My salesperson, Kenape Eliapo was very friendly and chill. Professional and helpful. Sales management were quick to work through the deal and we reached agreement quickly without a hassle. The final paperwork process was pretty efficient and diligent without any high pressure. Overall I had a good experience and left with the truck. I would not hesitate to return for future needs. read more

Serramonte Ford - Car Dealers Near Me - Colma, California

I just brought my truck in for an oil change. The guy at the service desk was super friendly and knowledgeable about what my truck required. I think his name was Jared Betleyoun. I was pretty impressed with how quick they got it done. He had me in and out of there within an hour. Thanks Jared! read more

The BEST service advisor here and in the Bay is Carlos Alcala! *I am from Vallejo but because he offers EXCELLENT customer service and streamlines the process of scheduling service and ordering parts, I will pay the 2 tolls! If you stop by here, request Carlos and he will take care of you and your vehicle! When I have questions about service, he is very helpful in answering questions and helping me figure out how to proceed. He also responds to messages left for him! So if he is not at his desk, do not think twice about leaving a message because he will call you back. Thank you Carlos for helping me always and getting my vehicle back on the road quickly! read more

I usually like to be fair in my reviews and try to give the benefit of the doubt, but this dealership just misses the mark. I've been here several times on normal business days--not on holidays and typically not on Saturdays--during which I usually extend businesses the benefit of the doubt. However, nearly every time I visit, I find myself being upsold on something I don't need. You would expect the service department at a dealership to be invested in helping you, but in reality, they seem more focused on selling you something. They're just as bad as the sleazy salespeople on the top floor. If you don't know much about cars, they will likely prey on you and your wallet, using technical jargon and "big words" to make you think you need unnecessary services. Also, having an early appointment means very little. You'll still have to wait in a "queue" with other customers who have been booked at the same time. My hunch is that this "appointment" system is rather misleading. They should set clear expectations and Service Level Agreements before making you wait in a waiting room with mediocre amenities. The Wi-Fi might as well be called TurtleNet because it's just as slow as their service lmao. By the way, they do offer a Lyft service if you can't pick up your car or need a ride home; however, they don't advertise it because they likely don't want you to use it. It also isn't available on weekends or when they "don't have drivers." Serramonte -- fix your incentives; you weaken the Ford brand, and you're losing revenue-generating customers who will likely choose to go to another, better-operated Ford dealership. read more

These guys are either idiots, or frauds. They quoted me $4,400 to fix an issue. I tried having a conversation with them about what other troubleshooting they did before deciding this work needed to be done to make sure I had all my bases covered before agreeing to spend that much. In addition, what they were saying was wrong with the car didn't actually make sense: they were essentially saying that two actuators went out at the same exact time, which seemed nearly impossible. The rep, Jared, would not engage, so I just picked up my car thinking I would do the easy troubleshooting myself, before agreeing to pay that kind of money. When I picked up my car, the heater was working fine. So 1) they are idiots and don't understand the inner workings of the car; 2) they didn't know they fixed the problem; or 3) they were hoping I would spend $4,400 no questions asked. Either way, They are not getting my business, and they should not get yours. read more

Am I... a Ford girlie now? After an incredible experience with Diego, Hamza, and Jhay over the past few weeks, I can genuinely say that Ford Serramonte is a dealership you'll want to revisit. They're honest, straightforward, and completely stress-free to work with--long story ahead! Back in 2020, I bought a new Tacoma, which I later traded in at Ford Serramonte in 2022 for a brand new Explorer. Daniella helped me with that purchase, and her enthusiasm made the experience unforgettable! I had originally wanted a Mach-E, but at the time, the markup was $10k-$15k, so I opted for the Explorer. That purchase was also special to me since it was my first time buying a car solo, with out my parents guided help. Fast forward to 2024--my worker needed a car with a tight budget. We found one on Serramonte Ford's website and reached out. Diego answered and fielded a ton of questions from us (some a bit silly!), all without a hint of frustration. His patience was such a breath of fresh air, especially compared to my 2020 Tacoma experience, where I felt like the salesperson was annoyed with me. My worker and I left incredibly happy that day. While being at the dealership I couldn't help my wandering eyes. I was a little interested in upgrading to a 2024 Explorer since I loved my explorer so much. I did some browsing online that week and the Mach E was still on my mind. I called Diego and asked for some information. He let me know all the incentive's they have going on and sent me a few they had on the lot. Never once did I feel pressured, rushed or misheard with Diego which made for a really memorable & positive car buying experience. I ended up choosing to lease this time since the incentives were too good to pass up, and it aligned better with my habit of swapping cars every couple of years. This is where Jhay, the sales manager had stepped in for some negotiating. I had seen a different number online vs what was going on in store. He didn't have to honor it but a kind & honest dealership would right? Well that's exactly what they did! After going back and forth with numbers, Jhay came back with a smile on his face each time and after the like 8th time we had a deal!!! After signing, I was passed onto the finance guy, Hamza, who had already helped me with my worker's car the week before. I was really happy he was the one helping me out personally the following week. Hamza is knowledgeable, personable, and genuinely focused on the customer's needs! He's most definitely on your side. I left feeling well taken care of. It's rare to find a place where I feel as supported as I did here. Now, I finally have my own "car guys"--my parents and friends always talk about having one, and I get it now. I'm so Ford-Pro now that I'm even encouraging my parents to switch, probably more aggressively than a sales person at Ford. Overall, my experience with the sales team was a solid 10/10, A++. On the service side - Ask for Mo, your car will be in great hands. I had after-market leather installed in my Explorer a few years back, which caused a rattle noise in the back of the car when I got it back. They were busy, but Mo scheduled me in with clear expectations about timing. A few weeks later, I got my car back, rattle-free and happy! A few weeks ago I was having an issue with putting my car in reverse. I called Mo and he scheduled me to drop my car off. Again, he told me they are extremely backed up and my appointment would be about 3 weeks away and after I dropped my car off in 3 weeks it would still take about another 2 weeks to get back. I see no problem with this. I again appreciate the upfront and clear honesty. I said no problem and ended up booking a car for 2 weeks through Expedia to cover myself while my car was being worked on. I appreciated the clarity and honesty. They never overpromise, and I respect that. A lot of people in these reviews seem to expect instant service, but my advice? Be patient. If you can't wait, maybe try a small shop and pay extra since your time is more valuable than others. Overall, I couldn't be happier with my experience at Serramonte Ford. See you in three years! read more

Had a disappointing experience here the other day. We came in to test drive two vehicles and I'd like to think my partner and I were pretty clear about our situation. Our car had been declared a total loss not even 48 hours before our visit and we wanted to check out these two cars to see if we'd be interested in making a purchase but we were not ready to walk out the door with a new car that day. The sales associate helping us was fine throughout the test drive--made polite conversation and was able to give us basic information about the vehicle. At the end of the test drive, he asks if we wanted to go back to the sales office to talk numbers. We politely declined, letting him know we weren't quite at that stage in our car shopping process but asked him for a business card so we could follow up with him. Well, he didn't have a business card on him and asked us to come back to the office so he could get one. At this point, we were the at the furthest point in the lot we could possibly be from the office which that was the opposite direction we needed to go, so we declined again and mentioned we'd try to get in touch with him if we were interested. He started to get visibly upset with us after this asking what the goal of our visit was and if we just came here to "kick tires." He then sarcastically thanked us for wasting his time while walking away. Completely unprofessional and rude. If you feel doing your job is a waste of time, maybe you should find a different profession. Also, rule #1 of doing business--always have your card on you! We certainly won't be making a purchase from this dealership after experiencing that behavior. read more

Sean, the Specialty Vehicles Manager, is so knowledgeable, so friendly, and transparent. My whole family was so impressed with his car knowledge. He really took care of us and treated our family well. He is a dad and understands how important safety is to us. He knew his competitors inside and out and helped weigh the pros and cons. I couldn't be more impressed. That's coming from someone who has grown up with Hondas her whole life and now we are getting a Ford. Thank you Sean! read more

UPDATE: Confirmed this dealership is inept and corrupt. They charged me $2000 to diagnose my sunroof issue only to tell me the part was unavailable on back order with no ETA on delivery. Told me when the part arrived it would cost $1500 in labor and $4500 for the entire sunroof assembly. Took my car to another Ford dealer who said not only have the parts always been available but that the entire sunroof assembly does not need replacing. Only the motor needs to be replaced l. And the cost for the diagnostic, parts and labor is $500 less than Serramonte charged me just to tell me they couldn't get the part. Criminal behavior. read more

Horrible customer service for a service check engine light. The service dept and mechanic told me each time I called to check the status (simple question right?) or if they didn't know, just call or text. I'm on day 4 and nobody has ever called. Still waiting, not much hope that they will call though. Hopefully I will get my car back in the near future but not very confident! read more

Updated from 2 stars to 1. Once again, my Ford valet appointment was missed--with no communication or follow-up. I called several times and left voicemails, including at the number provided above by the Ford representative, but received no response. I was eventually told that the person responsible for my appointment was out of the office that day. When I asked why someone else couldn't take over their appointments, I was told it was because I booked "day-of"--despite the fact that I had scheduled several days in advance. I asked to speak with a manager and was told they'd send an email and have someone call me. That call never came. What I did receive was a voicemail at 6pm on a Saturday asking if I wanted to upgrade to a new Ford from Serramonte. This is after I've twice told them I'm no longer purchasing a vehicle from Serramonte Ford. This place is incredibly disorganized and poorly managed. read more

Purchased a car 4 months ago. Sales team continues to call text and email me over and over. Asked them to stop and they still send. So unprofessional. I will never buy there and hope people read this and beware giving contact info. read more