Great service, friendly and quick to respond. All the tech at this location are very helpful and…read moremake you feel relieved that someone is there to help you. Let's face it computers have our whole lives in them and when they go down the stress level raises. Thank you for understanding when the stress is high. Your company is the best!!

Some adjectives to describe the service that I received at Optinet Hawaii:…read more courteous, diligent, efficient, thorough, knowledgable, economical. I have visited this store a couple of times and I always leave with a sense of gratitude that Dale Ibara and his crew, like Oscar, have done all that that they are capable of doing to see me leave the store with a satisfied look on my face and a bounce in my step. I hope that their business prospers and expands in 2015.

I came to NTech with a badly connected heap of mismatched parts and walked away happy…read more Jimmy took the time to do beautiful work, and I couldn't be more pleased. If I ever need services in this vein again, I'm going straight to NTech. Thanks Jimmy!

5 STARS!!!! NTech is a good as it gets. Had them set up my…read morehome system a while ago and they did such a great job, I called them again to help set up our company's communications cabinet and scanners. No problem, done in a flash! From small jobs like setting up your home computer, to large jobs like setting up your company's computer infrastructure, these guys can handle it! If you want professional friendly service with Aloha, call NTech for all your computer and IT needs! Mahalo!

Great service: clean and quick! Responded immediately and did the job that day After a Costco…read moreinstallation got postponed twice! Recommended for tv install/ mount professional.

Bought a second hand stereo system hooked it up no sound. Called these guys to check it out told…read morethem everything I did and went through the set up to see if they could help me. They checked through everything I did they said everything looked right. They called in their master tech, he came in with a condescending tone he questioned me about my system and how I wanted the system to run. The master tech unplugged some wires and said the receiver is broke and he can't do anything else about it. They charged me $224 for that. So I was sold a broken receiver for $380 and $224 to confirm it was broken, a $604 dollar loss. They said , "call us when you get a new receiver." I asked, will you install it for what I paid today? Thinking since he was charging me for an install but did really install anything. He was like no, I will charge you again.

Quick Summary: Chris is knowledgable and meticulous. He delivered an incredible home theater…read moresystem that our family thoroughly enjoys. If I had to build another system, I would use Chris and Home Theater Solutions Hawaii. Chris came recommended by our contractor who said he would not work with anyone else on a home theater. Our meetings mapped out the specifications for both the system as well as the room construction so they complemented one another. I appreciated being included in the communications so I could understand the impact of the changes on the final design and offer input. What I appreciated most was Chris' expertise in matching the equipment to my budget. While I did a ton of research on speakers and projectors, I lack the practical experience of pairing devices together into a system. Through numerous conversations, Chris was able to understand what I was looking for and tweaked the equipment list accordingly. I started the process looking for an Atmos 9.1 system and am incredibly happy with the 7.2 setup I have now. I also appreciated that he didn't go significantly over-budget and I never felt like he was trying to up-sell anything to me. These systems run the cost gamut so there is always an upgrade to be had. The equipment cost was at the high-end of what I wanted to spend, but the end result completely exceeded my expectations.

Chris Lam of Home Theater Solutions designed and installed a terrific audio system for our home! My…read morehusband and I are not technophiles -- we are truly technophobic dinosaurs, but Chris guided us in creating a system that works beautifully and gives us the gift of great music every day! He gave us such good advice in choosing the different components and his unending patience was much appreciated! He created a design to truly fit our needs, guiding us through the many options possible. He generously spent time answering our many questions and was so patient, kind and warm. There are people who are experts who make you feel embarrassed when you ask a simplistic question. Not Chris -- he answered every question respectfully. He wanted to help us understand and make us happy with our system. Whether you're an audiophile or a neophyte, you'll be lucky to have Chris helping you. Chris and his brother installed our system and what a great team they are! They are wonderful to work with and so trustworthy!

We have been using Tech Handymen for a number of years for our small business. Jonathon Reid is…read moreexceptional at quick diagnoses and remote fixes. Highly recommend to any business that relies on smooth running hardware/software systems and quick fixes when problems arise.

I used to help my parents resolve their basic computer issues, but now that I'm not at home I can't…read moredo much for them when they come across tech problems. I'm so glad that the tech here is so friendly and efficient! They arrived promptly to check out the problem on the computer, there was a virus and the anti-virus was way out of date. They promptly fixed the problem and helped them update what was necessary so my parents can access the internet safely. My mom streams her movies but watches them on the little monitor and it kills her back and eyes. At the same time, they don't want to spend a bunch to upgrade all the electronics. The tech offered other options to satisfy my mom's new hobby, they got the part and connected everything. So now my mom can watch her movies on the flat screen instead of killing herself sitting in front of the computer! She can't be any happier. I'm glad my parents found these guys, now I have one less thing to worry about being away from home. Thanks!

The cost of the product and installation service was outstanding. Great communication between…read morecustomer and ITS Hawaii.

The products and services I got from Mike (the owner) and his crew were outstanding. I highly…read morerecommend ITS Hawaii for individuals or companies looking for high quality products and services, and services in general after the install. Pricing is also more than reasonable in view of the the given quality from ITS.

I touch bases with Tech Tronic solution as there are a lot of others which are not so reliable…read more Brandon came within the hour and troubleshot my printer to perfection. He also assured me that he would come back if there was further problems. I didn't know his price was more than fair and he did an awesome job. Would I recommend this company? Most definitely! Thanks Brandon and. big hug.

FANTASTIC! Got my mac computer systems cleaned up and backed up to cloud storage. Couldn't have…read moremore peace of mind than knowing if ever a disaster hit, all of my important docs from 2001 would be safe. Don Mangiarelli is a great business owner who understands what his clients needs are and takes them through a step by step process toward safe and reliable backup.