This hotel is beautiful, comfortable and luxurious with a 5 star staff. Large and clean rooms, great staff all around...from the doormen, front desk, housekeeping and restaurant staff, all around amazing. read more

I absolutely love the Conrad! The Park View Suite located on the 10th floor was gorgeous, clean, and luxurious, and also came with access to the Sakura Club-a lounge area that offers buffet style breakfast and dinner, and plethora of snacks and drinks. The staff was courteous and superb! This hotel is a perfect for a romantic weekend or birthday staycation. Drawbacks: Rooftop bar was closed, an outlet in the sitting area was not working, the room phone in the sitting area was not working (electrician fixed it though), had to request bedroom slippers that were not stocked with the bathroom robe as per required. And the hotel restaurant is not for the hungry-small, expensive portions. Parking is also tough: so be prepared to pay for valet (~$50), fight for street parking, or just uber/lyft, etc. to the location. But overall highly recommend!! read more

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Beautiful hotel and amazing staff! Lots of fancy stores all around the area and the restaurant was great as well. I enjoyed my visit and will return when I'm back in DC for sure! Bravo, 5/5 read more

Wonderful customer service. Everyone was was very polite. The best service I have had at a hotel. I would definitely recommend!

Had a great time at the inauguration this hotel went over and above with daily gifts to our room to nightly turn down service! It's the little things for sure! read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

Ah MAZING! How can you go wrong with the Conrad Sakura Club. We opted for a staycation to celebrate my girlfriends birthday. When we arrived everybody was so helpful & courteous. The doorman escorted us up to the 10th floor to check in. Our room wasn't quite ready so we hung out in the Sakura Club. The open air feel of the floor to ceiling windows & views of the club are unmatched. We were welcomed with beer & wine, a comfy couch and the game to unwind. Our room's not ready? No worries, beer please. Once we got to our corner view room we unpacked a bit, freshened up, and headed to see the lighting of the Christmas Tree in City Center. We were going to go outside and watch in person, but opted for the view from the Estuary lounge inside the Conrad. It was a perfect view. Let's talk about the Sakura Club. You HAVE to add it to your stay and YES it's worth it. Our dinner included an array of food, which included lasagna, pasta dishes, prosciutto, caprese, and several tasty dishes. The chefs menu included an AMAZING cod soup. Who know THAT could be so good! I'm not a big cod fan, but when I tasted it..... my taste buds were smiling. It was Zuppa di pesce (fish soup). OMG. Desert included my favorite tiramisu and other tasty pastries. AND I cannot fail to mention the superior attention Zineb gave us and everybody in the Club. She has definitely found here niche, is genuine in her concern & customer service, and was THEEE best. The hotel is beautiful. The architectural design throughout is unmatched; it's a work of art. Everybody was attentive, professional & courteous. The room had amazing views, the bed was comfy, the bathroom was spectacular and that Nespresso machine....... I never knew what I was missing out on. It's on my Christmas list. If you're looking for your next stay, this is it! read more

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Wonderful atmosphere and friendly staff. The moment you walk in, the place makes an impression. The food is as cosmopolitan as the setting. I really enjoyed my stay and will definitely book again. There's also plenty to explore within walking distance. read more

Yelp Fam!!!!! My fiancée and I were going a little crazy being inside and needed a change of scenery. After going through the options she found the Conrad DC. It was in all honesty the BEST Hotel & BEST Service I've ever received on a vacation. Let's start with the check in, we were able to use the Hilton honors app to check in, to our surprise our room was ready early and they let us know via chat in the app. When we arrived they had all of our info, gave us room keys (digital room key via app as well!!!) we were told how the elevator system worked(2 sets to access different parts of the hotel) & about our Sakura Club privileges. After a brief Q&A we went on to the 10th floor to our room. Which was very nice, large TV, comfortable bed & The Best Shower. After getting settled we went to check out the Sakura Club. The Sakura Club -totally worth the extra cost! Do you remember in Home Alone 2 lost in New York when he opened the cabinets full of treats this is that on steroids! They have multiple refrigerators full of drinks, candy, water & other refreshments. They serve all 3 meals of the day, each day with a rotating theme. With a buffet style & fresh grilled option(s). They have couches, restaurant seating & lounging areas with a fireplace. We were greeted by the amazing Zenib!!!!! She took such great care of us during our stay. She provided recommendations to great places in the city & was truly caring. Big shout out to Z! Another HUGE shoutout to my Guy Devon, the first night I went to the Sakura Club. He made sure I had refreshments, we had a great conversation about the NBA playoffs. Every day I was in there he made sure I was taken care of! True hospitality & excellent service, really appreciate his effort. This was true of the whole team! Carmen was Great as well, she made sure our breakfast order was taken, helped us several times in and out of the Sakura Club. She was truly Great during our entire stay! We had reservations to the rooftop bar, Z was kind enough to escort us and help us get to Our rooftop table. The view was amazing, the drinks were cold & is a great place for taking photos! (We had a mini photo shoot with DC as the backdrop, a photographers dream.) This experience was Second to none. We cancelled some plans to have more time in the Sakura club. We felt like family. We will be back without question!!! *Update we are booked to go back in a few months. read more

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This review is specifically for The Summit, the roof bar. The good: They take reservations Great service Beautiful view The bad: Mediocre expensive food Weak, small, overpriced drinks It's kind of what you'd expect, you pay for the view. But truly, the drinks could be A LITTLE better for the price. The view is worth going once. read more

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Hotel staff was very warm, friendly and professional. Hotel room was clean and up-to-date. Second time staying here.

The best hotel I have ever stayed in DC area. Everyone was super friendly and professional, the doorman, valet, bellhop and front desk. Perfect location to walk to museums , capital one etc. we loved the hotel so much that decided to spend the day there and leave museums for another day. ( weather was not the best) . We had access to Sakura Club, LOVE IT!!! I could've not asked more for a better experience! Thank you to everyone at Sakura for taking good care of us! Specially Mimi, Marlon and Tierney for making our stay a very pleasant one. Def recommend the Conrad . read more

Conrad Washington DC - Sakura club - Hotels Near Me - Washington, DC, District of Columbia

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Lovely hotel, lovely people working. The food at the restaurant is good. Highly recommend. Expensive but worth it! read more

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I am very impressed with his hotel. A little background, I lived in DC for 2 yrs (see review for Instrata Pentagon City) and I had just moved when I needed to return to the city. I had to go to the bathroom once on my way to founding farmers for brunch and stopped in at this hotel to use the restroom and I wanted to see what the rooms were like after seeing how grand the lobby and restrooms were. It did not disappoint. I will start by saying it is not inexpensive by any means of the imagination but it is worth the price. The lobby is a grand atrium with arms branching off. I was in a 1 bedroom studio 927. It was spacious, appeared to be high quality, and overall an excellent experience with plenty of room. I loved the expresso machine and I called for some shaving material and it was delivered fast. Every room has a doorbell but I cannot see anyone ding dong ditching you here. I did eat in the lobby to use my $15 voucher I get with status and the burger was about $15 and it was a nice after dinner snack that was supposed to be my breakfast. I did not eat breakfast at the hotel but instead went to Starbucks which is right across the street. It is not far from the metro and there is a Tiffany attached to it. See Room 927 here https://youtu.be/ehy7RyRvfKI read more

Anniversary celebrating looked a little different this year than the usual island sun we get to soak up; however Conrad Washington DC did an outstanding job not making us feel in the least bit slighted. 1st, kudos to Conrad's amazing team with a special shout out to Emma Blanton & Rebekah Roberts that went above and beyond to be the most hospitable and helped Hub ensure the most heartfelt experiences were created for us. I can't say enough great things about their attentiveness and how no ask was too big for them to accommodate. Upon arrival, they warmly greeted my sweet little B, Koffee & offered her treats as they are a pet friendly hotel. Our room was upgraded and located on a high floor as had been previously requested and much to our surprise and delight, there was a complimentary bottle of rosé chilled for us when we checked in, too. Staff & guests alike were all social distancing and wearing masks in public areas and elevators and we were astonished at how pristinely clean every... single... surface, nook and cranny were. When I first got settled into our room, I realized I'd misplaced an earring and we were searching high and low for it.... I mean down on our hands and knees turning things upside down, pulling back curtains and moving furniture around and looking in any place it could have possibly fallen and while I did not locate the earring during our initial search, we could not stop commenting how there was not so much as a speck of lint or dust anywhere in sight. Later, a gentleman from the housekeeping team brought us ice and inquired if there was something he could help with as I'm sure I looked a little frantic during the search, LOL. Well the very next day, the housekeeping team made up our room to perfection, restocked water and toiletries, and left my earring with a note citing where it was found and to let them know if we needed anything at all and to enjoy the rest of our anniversary stay, which I thought was a lovely touch and set them apart from many other hotels not doing daily housekeeping through COVID-19. In addition to the visually breathtaking architecture, design, and decor at the Conrad something else that set them apart was the front desk team's overall professionalism, pleasant engagement, and general kindness with guest interactions... During a quick trip out to take my little B for a walk, I realized halfway through our stroll that I'd forgotten my mask. Instead of making me feel ostracized upon my return, they welcomed me back and warmly and discreetly approached me to extend me complimentary masks and said "no worries" when I was profusely apologizing for forgetting mine in my room. So many places are now making huge scenes and being somewhat aggressive and obnoxious with their enforcement of mask wearing which I appreciated the decorum demonstrated from Conrad's team about, when I absentmindedly left mine behind trying to get my dog out in a bit of a haste. The Conrad Washington DC experience was nothing short of amazing and they have our vote for DC's best hotel and best pet-friendly hotel by a landslide. *We ate at BlackSalt that is my favorite seafood restaurant in DC during our stay and they were phenomenal, per usual. We enjoyed happy hour at King Street Oyster bar and they were great too. There is a Yard Bird under construction directly across the street and Conrad was in walking distance of Black Lives Matter plaza we enjoyed checking out. Delivery food from Le Diplomate was rather disappointing if you're looking for snacks :) read more

We stayed at the Conrad for 4 nights during the Christmas holiday. The check in process was efficient and smooth and the gentleman who checked us in exuded genuine kindness. The breakfast options included in our rate were amazing but make reservations ahead of time as the restaurant gets really busy. Everyone we encountered at the Conrad went out of their way to make our stay comfortable and our housekeeper was so sweet! Location is pretty central to the capital building and downtown. read more

Highly recommend staying at the hotel, eating at Estuary and enjoying cocktails on the rooftop bar. Sharing a collection of various pictures of my last 6 stays. The service is impeccable and the location is perfect. read more

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We chose to stay here for a few days while attending a wedding in the DMV area, and it turned out to be the perfect choice! The hotel's location is ideal, close to all the main attractions and the staff was absolutely wonderful. A special shoutout to Eileen for going above and beyond to make our stay enjoyable. The restaurant on the third floor was a pleasant surprise. The food was fantastic and perfect for a quick bite. I'll definitely be coming back! read more

Isaac - Was my bartender yesterday...he is very professional and engaging young man. He made me the "best" lemon drop that I had all weekend! I didnt order any food this time, but I definitely will revisit soon enough. All the staff were amazing...and the rooftop deck view of the city..priceless! Stop by and visit Issac and the crew at the Summit! read more

Conrad Washington DC - Iasaac- - Hotels Near Me - Washington, DC, District of Columbia

I was in Washington D.C. for the AIPAC Policy Conference and decided to stay at the Conrad. The Conrad was built only 11 months old and is just a short walk from the Walter E. Washington Convention Center. The Conrad is through the Hilton, but it's much nicer and more luxurious than a regular Hilton. The lobby is open, bright and filled with white marble. It really is a nice, modern feel. For example, the rooms are absolutely gorgeous. The beds are large, soft and comfortable. The TV is large and has quality picture. There is even a custom panel to control the brightness of the lights, which is really cool! If you stay on the 10th floor, which I did, you get access to the Sakura Lounge. The Sakura Lounge is absolutely amazing. There are three free meals a day: breakfast, lunch and dinner. While I was there, there were cuisine including South American, Japanese and American. They also had a tasty chicken dish. Also, in the club is a refrigerator filled with candy, Coca-Cola, water, ice cream, yogurt and more. The Sakura Club also has great views of Washington D.C. including the Capital building! One thing that I found to be a bit off was that to get from the first floor to lobby you have to take an elevator. From the lobby, you have to take a different elevator to get to your room. I suppose they have this system for safety reasons. Altogether, the Conrad D.C. is an absolutely gorgeous hotel that provides both convenience and luxury in Washington D.C. A truly beautiful hotel! read more

Conrad Washington DC - View from breakfast - Hotels Near Me - Washington, DC, District of Columbia

All the amazing reviews doesn't do the FRONT DESK MANAGER/ Supervisor JUSTICE with how excellent his customer facing skills are. This handsome black man was dressed to the 9s! His speech was impeccable, he gave us an actual tour, walked us around, gave us every detail needed to have a relaxing stay and did I say that man was BLACK EXCELLENCE WALKING? Name starts with a J, I literally wrote it down in my phone but I was too relaxed during my stay and pretty sure I typed over it. Wow! I would love to be on his team!! Anywho Blah blah blah, hotel was fantastic, restaurant had the most amazing butternut squash with this hot butter that made your mouth go into a frenzy of flavors. The hotel itself is absolutely break-taking. I have stayed at the Conrad in battery park ( New York) and this one is leaps and bounds better. read more

Celebrated my partner's belated birthday for this labor weekend and our stay with Conrad DC is extremely delightful! From check-in to our departure, they made our stay wonderful and extra special. The customer service is top notch! Brunch was delicious. We recommend getting the chicken and waffles. It's one of my fave dishes i've had in this trip considering we've tried other Michelin star restaurants in the area. The location is fantastic, walking distance to all the sights and close to all shopping needs. We highly recommend staying here when you visit DC and we will definitely be back! Thanks Conrad Team for the excellent service. read more

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Finally visited the rooftop bar at the luxurious Conrad hotel. This hotel is absurdly gorgeous and the staff ensures you are appropriately attended to. I stopped here with a friend to chat for a bit while taking in the beautiful weather. The rooftop was lovely and had a comfy feel. I was sold on the views and professionalism of the staff. Next up will be for me to try the food and cocktails. Definitely a super cute and relaxing place to chat and network. read more

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This place deserves a 10 star. I was here for work & was blown away with their customer service. Their rooms come with Nespresso coffee pods & bottled water. Not like the tap water paper filtered coffee in other hotels. They have a small and personal breakfast area called Blue Willow on the 3rd floor, I had the delicious shredded duck & waffle breakfast. After work, I went to the bar at the Estuary Restaurant, the Rockfish with coconut sauce over the rice was very tasty, peach tea dessert, and a Whisky Sour by Will on 3rd FL or Isaac con Rooftop. Housekeeping comes every night to deliver ice, bottled water, set up your bed and close the curtains for you so u can just worry about the lights. They spoil you. Trust me. I know. read more

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Very, very nice hotel in a nice, upscale part of DC near Capital One Arena. Surrounding area is safe and clean, with high-end stores and restaurants close by. Despite signage for self-parking (with an otherwise very convenient adjacent parking garage), you actually CAN'T self-park and this hotel is valet only. The main lobby is not on the ground floor, so first time checking in can be a bit discombobulated. Once arrived at the front desk for my point redemption stay, I was surprisingly upgraded (an always welcome pleasantry). The room was clean, crisp, and fresh-smelling, and the in-room Nespresso machine was a very nice touch. The bed was comfortable, and the bathroom amenities (e.g., textured rug) were above average. All in, the Conrad was a pleasant stay in a great location, but I probably not worth the $500+ per night price tag. I would definitely stay again for a point redemption or if I was able to catch a deal. read more

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Staying at a hotel that is only 120-days in service was such a treat! This hotel, named for creator Conrad Hilton, is truly a luxury brand in the Hilton family. The rooms are exceptionally appointed with fine linens, rich drapery, quality seating, floor length mirrors, and rich bath products. The only glitch is that the reception desk is NOT on the first floor/street level. Instead, it is a quick elevator ride upstairs. Once you make it to reception; however, the staff is efficient, friendly, and well-verses in local areas sights and restaurants. Plus, every time I came/went past the reception area, they literally greeted me by name! That is world class customer service. This hotel boasts panoramic views of DC from its rooftop bar. Most notably are the U.S. Monument views. It would be GREAT to stay here during the 4th of July to see the fireworks light up the night sky. Plus, their full bar and delicious food service make this a perfect respite to watch the sun set. These three Conrad Colleagues made my stay exceptional: Tena from the Bell Hop Team Rebekah from the Front Desk Team Jeremiah from the Roof Top Bar Team Another great feature is the location, which is only steps away from top designers like Hermès, Louis Vuitton, David Yurman, etc. Plus, there are lots of restaurants and shops also in walking distance to this redesigned part of town. read more

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Nice upscale hotel. Service was great. It's located close to designer shops and restaurants. And walking distance to museums. read more

Conrad Washington DC - View from hotel - Hotels Near Me - Washington, DC, District of Columbia

Recently opened about three months ago, they have a lot to improve. First room shown to me, I was told room with a view. A room had a nice view of a parking lot.... perhaps the front desk staff really didn't know which room had better view???? A few mishaps happened during my stay here. Partly because I was expecting the same high level of service I am used to receive at any Conrad outside the United States. Management in the end made it right for me but took a while as I kept reporting issues. They do not have an executive lounge here. Sakura lounge is not an executive lounge and they tell you we as a diamond member do not have an access to the lounge unless we book that particular rooms with lounge access. I didn't read that fine prints prior to booking this hotel. It wasn't all bad, they do have well trained staff here, I guess I just kept running into not so trained staff too few many times. I would wait for a while before trying them again. read more

Conrad Washington DC - Room with a view? - Hotels Near Me - Washington, DC, District of Columbia

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Drinks at the estuary - or the bar in Conrad - absolutely excellent. The lemon drop was on point. Staff very friendly. Beautiful bar read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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Great experience and my new fav in DC. Unquestionably, this is a superb addition to the DC hotel landscape, very central and well prepared to maneuver through COVID regulations. Almost all interactions can be executed via text, be it getting the car from valet, getting water bottles or Nespresso capsules sent to the room, or checking out. There is quite a fancy design of the public spaces, and the room had a wonderful and warm layout out, was comfortable and very, almost too modern. It took quite a training schedule and almost a university degree to fully comprehend the various buttons to arrange the room lighting. The rooftop bar has limited opening times, the restaurant on the 3rd floor looks nice for breakfast but breakfast fell victim to the schedule and a quick grab-by coffee/croissant elsewhere. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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Everyone and everything was top notch! The customer service was a super delight, especially given the current times where hospitality and human kindness can be lacking. They get to know your name, engage in conversations, and are superb. I love the text feature they also use to communicate, in the event you're not there. If I absoluthad to critique, I didn't have turndown service every night. Currently, there's a verification of ID and vaccination card or no service. This is the mayor's rule. You would have to show this every single time you go anywhere (gym, restaurant, etc). Even if they know you, they still need to check every time. Not the hotels policy, but be prepared. read more

This review is for the rooftop bar (the hotel is very nice, but I only saw the public areas). The rooftop is great, with views of the Capitol and monument. There are tables, a bar, and a lounge area. Service is pretty good. Food overall is decent - the bone in short rib tacos were the standout, but everything was pretty good (although a bit $$). Drinks were also pretty good, but the froze was delicious - perfect for a warm night up there. The Parisian party was another very good cocktail (with cold brew). Anyway, would return for drinks if I'm nearby read more

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**** REVIEW OF SUMMIT ROOFTOP BAR ONLY **** Another new refreshed bar added to DC. I love the design and concept. As you walk in you are greeted by a host. You have the choice of reserving seating in the small area (before the bar) OR the large area behind the bar with couches and tables for a large group. The large area charges a fee. The view is pretty at night over-looking the City Center area. There's a small menu and my favorite on the list, so far is the fried avocado entree. For drinks try the Frozen Rose with fresh strawberries. Extremely delicious and spirit forward. Summit truly hired the best staff for the bar. This is my third visit to this location and every-time Christine remembers my name. The bar gets extremely packed and she is so attentive and works the entire bar quickly. Watching it is memorizing. I've never seen a bartender work so quickly. You're not left waving your hand and everyone feels special. If you decide to stop by grab a seat at the bar and remember to look for Christine read more

This is a five star hotel in downtown Washington DC with exceptional service and spotless clean hotel suites and rooms. We were impressed by how spacious the rooms were and how Accommodating the staff were when we needed certain items for our event. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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Just checked out of the Conrad after a two night stay...here are my thoughts: Service is top notch. Every employee went above and beyond to make our stay comfortable. The entire hotel was nearly spotless. Our room was really clean when we first checked in, which was fantastic. But housekeeping kind of dropped the ball the one (and only) time the room was cleaned during our stay by just shoving the additional bedding on a heap on the sofa, not replacing mugs, etc. Not a big deal but definitely strange. Had breakfast in the hotel restaurant both mornings and it was fantastic. Service was excellent and the food was delicious. Overall this is a great property and we'd definitely stay here again. read more

Hotel was nice, but big drawing point was rooftop bar. Unfortunately, it closes so early you can't see the view. Redirect d to the 3rd floor bar, but so crowded for an event that hotel guests couldn't access it. Real disappointment for what we paid. read more

From the time we arrived to the time we left there was only one guest who was in the hall initially without a mask. The staff is all friendly and we never wanted for a thing. The breakfast was fantastic, fresh bagels, croissants and yogurt left happy tastebuds. A convenient location to many great restaurants, shops and things to do on DC, on foot. read more

One star is too much for the degree of malice demonstrated by this establishment March 2024. After one night of a three night stay, the accosted me on my return to the hotel, called the police claiming I trespassed, would not allow me to speak to their Corporate Office on the phone regarding the reservation and the resolution of any issues and have refused to return my clothing that had been sent to their laundry despite numerous calls to their various departments, Corporate Office and police as well as two return visits there to try to get the clothes. Their position is that they can't be forced to return my clothes but my question is "what do they get from holding onto my clothes?" other than a perverse sense of pleasure? Really shocking. read more

What a beautiful hotel. The architecture and design is stunning. The floor-to-ceiling windows are what makes the experience that much better. Reserve a corner room for ample lightning. Front desk staff were friendly and helpful and valet was timely. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

The Conrad is unlike most DC hotels. It's very modern; the antithesis of the sort of baroque style you see in some of the city's top hotels. Lots of glass, marble floors and minimalist design. I've wanted to stay here for a couple of years and finally made some time for a 3-night stay in the Capitol. I booked through American Express and that along with my Hilton Gold status gave me some extras like free breakfast and about $100 to spend for discretionary charges. I got to DC/Reagan National around 10:30a and took the Metro to McPherson Square walking the 5 or so blocks to the hotel. The lobby is on the second floor - and you take one of two elevators to get there. Check-in was easy, the receptionist told me that my room wasn't ready but she would text me when it was. She also told me I was getting an upgrade from my booked corner king to a "studio suite." Nice! Note, I had specifically requested an early check-in. OK. I checked my bags and headed out for some breakfast, coffee and a walk. I never got a text. I finally got back to the hotel around 5p and yes, my room was ready. The original receptionist was no longer there and when handed my keycard, there was no mention of an upgrade. I went to the 9th floor and found my room. Looks like the corner king I booked; not the "studio suite" I was told I was getting. No matter, the room was large enough with 2 tv's a semi-uncomfortable couch, king bed, and a very nice bathroom with a floor-to-ceiling window which I thought was kind of cool. The design aesthetic is sparse. If a "gallery-like" space isn't your jam, then this is probably not your place. The bed was standard for what you'd expect in a hotel like this - lots of pillows, white duvet, sheeting was nice enough. TV in front of the bed worked; second tv in the room I couldn't turn on - but no matter. Interesting to note there are quite a few Arab television channels available - including Al Jazeera English - due, I assume, to the Qatari investment in the property. There was a clock radio that I could not figure out how to work - connected to a mess of cables behind the headboard. I gave up on it. Wifi worked well enough and the room has touch control black out curtains which help due to the large floor-to-ceiling windows along one wall of the room. I had breakfast in the Blue Room off the lobby on two mornings. It's not a buffet, you order through a menu. It was good enough as I like to say, but with entree, coffee, juice and tip, you're pushing $40 for one. Service was pleasant and efficient. Now for the not so great. - Requesting early check in and not getting it. - Being told I would be texted when my room was available and not getting it. - Being told I was being upgraded and not getting it. - The hallway to my room was always filled with used dishes and glassware - it apparently is a struggle to pick up room service items once they're deposited outside the door. - From the elevator lobby on the ninth floor to the hallway where my room was at the end of the hall, there's a service door and the wall around it is scraped up by, I assume, pushing through room service trolleys - or something. In any event, it doesn't look very 5-star hotel and needs to be repaired/repainted. - The roof deck/patio was closed for renovation (something not mentioned on the hotel's website or by staff - but advertised nonetheless.) - I had a drink at the bar one night around 6p off the lobby and a middle-aged bartender came over and took my order. I asked for a gin and tonic and he asked what kind of gin - and I told him, surprise me because I'm open to try something new. He returned with my drink, but never mentioned the gin he used and he was less than genial. I ordered an appetizer and when it finally came about 15 minutes later, it was not what I had ordered. The bartender told me that what I had ordered and what he had pushed on his register were right next to one another. Why do I care? I had to wait again for the right appetizer, and to add insult to injury, this guy didn't apologize or offer me a drink to make up for his careless mistake. Needless to say, I was ticked off. Indifference personified. Conrad management: if you're going to hire bartenders and staff for hospitality jobs, please find some people who are actually engaged and customer-friendly. This guy - mustache, in his 50's - should not be working in your hotel and certainly not behind a bar. - No note pad or pen in the room. - Final day of my stay and I went out and did some sightseeing. My flight departed at 6p and I asked for a 4p check-out (an Amex thing which is part of the deal) and when I got to my room at 2p, my keycard didn't work. I was locked out. I had to go back to the lobby and they reprogrammed my room card to let me get back into pack. Frustrating. So would I return to the Conrad for another stay? Doubtful. If you're going to pay big bucks for a "luxury hotel" experience than I expect them to get all the details right. read more

Conrad Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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I visited DC, and I stayed at Conrad. This place is very clean with great staffs and service. It was very close to luxury brands, there is a Tiffany &co store in the first floor. If you are lucky, you can also see influencers taking Instagram photos at the store. I was lucky to see them at night taking pictures for couple of hours. Breakfast is free, you will get $60 to spend each day. Bedroom has electronic curtains, modern looking white marble style bathroom, working desk, decent wifi, and nexpresso machine. I felt pretty safe here during covid and everything was clean and fabulous! Would totally stay here again for my next D.C. trip. Enjoy! read more

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